About 7shifts
7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust employee scheduling, communication, labor compliance, and engagement tools. 7shifts makes it easy for restaurant owners and operations to manage employee schedules, communication, and labor costs with one simple platform.
Here’s how your restaurant can benefit from 7shifts:
<li>Save 80% of your time spent scheduling and get 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.</li>
<li> Cut staff calls and texts by 70% with built-in communication tools like chat and Announcements </li>
<li> Trim labor costs by 3% by integrating your POS + Payroll systems to sync sales and labor data and build more efficient schedules </li>
<li> Reduce employee turnover with proactive employee engagement statistics for each location, plus a leaderboard to highlight most- and least-engaged employees </li>
<li> Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more </li>
<li> Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more </li>
Trusted by over 300,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.
Pricing starting from:
$17.99/month
- Free Trial
- Free Version
- Subscription
Key benefits of 7shifts
Devices
Business size
Markets
Supported Languages
Pricing starting from:
$17.99/month
- Free Trial
- Free Version
- Subscription
Images
Features
Total features of 7shifts: 83
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Attendance Tracking Software
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Chat/Messaging
- Clock In / Out
- Compliance Management
- Contractor Management Software
- Cost Tracking
- Customizable Categories
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Email Management Software
- Employee Database
- Employee Management
- Employee Portal
- Employee Scheduling Software
- Employee Self Service
- Employee Time Tracking
- Event Calendar
- Event Management Software
- Feedback Management
- For Cafeterias
- Forecasting
- GPS
- Group Scheduling
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Live Chat Software
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Location
- Online Booking
- Online Punch Card
- Online Time Clock
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Projections
- Punch card
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- SMS Messaging
- Salaried Employee Tracking
- Sales Forecasting Software
- Sales Trend Analysis
- Schedule Distribution
- Search/Filter
- Shift Swapping
- Sick Leave Tracking
- Template Management
- Third Party Integrations
- Time & Attendance
- Time Clock Software
- Time Off Requests
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
Alternatives
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Deputy
Planday
Papershift
Reviews
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- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
7 Shifts for restaurant schedule Management
Reviewed on 05/11/2020
My managers and employees love it.
My managers and employees love it.
Pros
It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.
Cons
To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.
Response from 7shifts
Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Longtime user
Reviewed on 03/11/2020
Absolutely great! If you have any issues they help you out right away. Plus they are always...
Absolutely great! If you have any issues they help you out right away. Plus they are always evolving and take their customers suggestions and implement them.
Pros
Very easy to use. Lots of integration options and they are continually adding more. Easy for staff to use!
Cons
Not everything you need to do is on the mobile app or sometimes hard to find.
Response from 7shifts
Thanks for the kind words Sarah! We are humbled by your feedback, and happy to hear you have found a lot of value in our platform once you made the switch from Hot Schedules. Keep an eye out for even more great functionality being added soon.
Also, I'm going to have a member of our mobile team reach out to you in order to hear about your ideas for improving our mobile apps to better suit you.
- Industry: Restaurants
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
7Shifts Manages Labor to the Benefit of the Business and Customers
Reviewed on 17/03/2021
Online tech service has been wonderful. They are patient, and get you the correct answers and help...
Online tech service has been wonderful. They are patient, and get you the correct answers and help to you right away.
Pros
7Shifts clearly shows labor percentages that allows you to make adjustments to better serve your customers.
Cons
Nothing really, everything is good. I like everything.
Response from 7shifts
Thanks so much for the kind words David! We are thrilled your business has been helped by 7shifts and we've helped you better serve your customers.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
It’s Okay
Reviewed on 16/04/2020
Pros
When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app
Cons
Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.
They make their customers pay for basic functions through the most costly package
I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on
I hung up on him at that point of the conversation
I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers
Response from 7shifts
Hi Susie,
Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.
As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.
In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.
We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
All in one
Reviewed on 12/01/2021
Great customer service, easy to use
Great customer service, easy to use
Pros
We have been using 7Shifts little over 2 years now and it has been a great experience.
User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body
Cons
I dont have any dislike so far in 2 years
Response from 7shifts
Thanks so much for the review Mahmud! We love working with your team at MezzeMe and can't wait for our next visit. It makes our day to hear that your team gets tremendous value out of 7shifts for your restaurants.
7shifts FAQs
Below are some frequently asked questions for 7shifts.Q. What type of pricing plans does 7shifts offer?
7shifts offers the following pricing plans:
- Starting from: $17.99/month
- Pricing model: Free, Subscription
- Free Trial: Available
14-day free trial, no credit card required. Comp: free for up to 10 employees and 1 location max. Appetizer: from $17.99/month/location (billed annually) or $19.99/month/location (billed monthly) Entrée: from $39.99/month/location (billed annually) or $43.99/month/location (billed monthly). The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly). Gourmet: contact 7Shifts for a custom pricing quote for enterprise restaurants and chains. 7shifts also offers volume discounts for franchises, restaurant groups and chains.
Q. What are the main features of 7shifts?
We do not have any information about 7shifts features
Q. Who are the typical users of 7shifts?
7shifts has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does 7shifts support?
7shifts supports the following languages:
English, French, Spanish
Q. Does 7shifts support mobile devices?
7shifts supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does 7shifts integrate with?
7shifts integrates with the following applications:
ADP Workforce Now, CAKE, CAKE POS, Clover, Koomi POS, Lightspeed Retail, NCR Aloha, QuickBooks Online Advanced, Revel Systems, Rezku POS, Square Point of Sale, Squirrel POS, Toast POS, TouchBistro, Upserve, Wagepoint
Q. What level of support does 7shifts offer?
7shifts offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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