About 7shifts

7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust employee scheduling, communication, labor compliance, and engagement tools. 7shifts makes it easy for restaurant owners and operations to manage employee schedules, communication, and labor costs with one simple platform.

Here’s how your restaurant can benefit from 7shifts:

- Save 80% of your time spent scheduling and get 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.

- Cut staff calls and texts by 70% with built-in communication tools like chat and Announcements

- Trim labor costs by 3% by integrating your POS + Payroll systems to sync sales and labor data and build more efficient schedules

- Reduce employee turnover with proactive employee engagement statistics for each location, plus a leaderboard to highlight most- and least-engaged employees

- Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more

- Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more

Trusted by over 700,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.

Pricing starting from:

$29.99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to 7shifts

Key benefits of 7shifts

- Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts

- Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws

- Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard

- Free iOS & android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.

- Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.

- Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing

- Integrated time-tracking to better manage time, accountability, and compliance

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English, French, Spanish

Pricing starting from:

$29.99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to 7shifts

Images

7shifts Software - Build perfect schedules in just a few clicks
7shifts Software - Take control of your labor costs
7shifts Software - We integrate with the restaurant systems you rely on.
7shifts Software - Manage time & attendance and reduce compliance risks
7shifts Software - Be in compliance with labor standards
7shifts Software - Actionable staff insights to reduce Turnover
7shifts Software - Quickly approve or decline requests for time off, availability and shift trades
View 8 more
7shifts video
7shifts Software - Build perfect schedules in just a few clicks
7shifts Software - Take control of your labor costs
7shifts Software - We integrate with the restaurant systems you rely on.
7shifts Software - Manage time & attendance and reduce compliance risks
7shifts Software - Be in compliance with labor standards
7shifts Software - Actionable staff insights to reduce Turnover
7shifts Software - Quickly approve or decline requests for time off, availability and shift trades

Features

Total features of 7shifts: 86

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Benchmarking
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Clock In / Out
  • Compliance Management
  • Contractor Management Software
  • Cost Tracking
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Email Management Software
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Recognition Software
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management Software
  • Feedback Management
  • Forecasting
  • GPS
  • Group Scheduling
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat Software
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Trend Analysis
  • Schedule Distribution
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Task Editing/Updating
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time & Attendance
  • Time Clock Software
  • Time Off Requests
  • Time Tracking Software
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce

Alternatives

HotSchedules

4.4
#1 Alternative to 7shifts
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales,...

When I Work

4.5
#2 Alternative to 7shifts
When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule...

Homebase

4.6
#3 Alternative to 7shifts
Homebase is an employee scheduling, time tracking, hiring, and communications tool for businesses and their employees...

Deputy

4.6
#4 Alternative to 7shifts
Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps...

Reviews

Overall rating

4.7 /5
(876)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have 7shifts?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 876
Leandro U.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

7 Shifts for restaurant schedule Management

Reviewed on 05/11/2020

My managers and employees love it.

My managers and employees love it.

Pros

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Response from 7shifts

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

Tracy B.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for small business with lots of moving parts!

Reviewed on 31/08/2021

It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #,...

It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #, hire date, etc.) are great things to utilize.

Pros

I absolutely adore 7Shifts. To start off with a HUGE bonus, they have a free app for employees, so that already helps get this software in the pockets of those you're reaching. I only have 10 employees, but they are all being pulled in different directions/departments, so we're able to keep up with time off requests, coordinate with other managers and see what shifts covered where all in one place. It's incredibly easy to use once you get used to it!

Cons

I don't like that you can't post events for certain departments. Ex: the taproom has trivia on Wednesday. The Brewery has a brew day, cleaning, etc. scheduled and there's not a brewery specific place to post.

This is small, but something that would help. I would also LOVE an end of day logbook feature.

Alternatives Considered

When I Work, HotSchedules, and Hubstaff

Reasons for Choosing 7shifts

We were using a spreadsheet and it was getting impossible to keep up with the schedule. I went from a basic spread sheet, taking about an hour to schedule 8 employees to now 20 minutes tops across 3 departments.

Switched From

Microsoft Excel

Reasons for Switching to 7shifts

Price, ease of use, had features I needed.

Response from 7shifts

Thanks for the detailed review Tracy! We love your feedback and am happy to hear that 7shifts has provided so much value to your business.

Jessica G.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

7shifts- User friendly and Great!

Reviewed on 23/06/2022

I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I...

I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I have used this software for over two years and have yet to find an issue.

Pros

A major pro for me is that you can update all shift times, sick calls and building changes on the spot and it gets sent out to everyone. That way all employees stay updated as to where everyone is and what time they are available.

Cons

I would be very honest if there were cons about this software, but there is not! We went from making our schedules in an excel doc and this has been an amazing change!

Response from 7shifts

Thanks so much for the review Jessica! We love hearing how much of an improvement 7shifts has been over excel.

Susie R.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

It’s Okay

Reviewed on 16/04/2020

Pros

When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

Cons

Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.

They make their customers pay for basic functions through the most costly package

I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on

I hung up on him at that point of the conversation

I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

Response from 7shifts

Hi Susie,

Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

Allison W.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Still learning the ropes, but seems decent

Reviewed on 07/03/2022

Pros

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

Cons

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.

Alternatives Considered

Deputy

Reasons for Choosing 7shifts

We want to access the optimal labor feature in 7shifts. 7shifts seems more geared towards QSR than Homebase.

Switched From

Homebase

Reasons for Switching to 7shifts

Deputy charges per employee.

Response from 7shifts

Thanks for the review Allison! We are confident that our optimal labor tool is going to be a game-changer for your restaurant and our team is here to support your.

Showing 5 reviews of 876 Read all reviews

7shifts FAQs

Below are some frequently asked questions for 7shifts.

7shifts offers the following pricing plans:

  • Starting from: $29.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location! Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employee. The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees! Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains. 7shifts also offers volume discounts for franchises, restaurant groups and chains.

7shifts has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

7shifts supports the following languages:

English, French, Spanish

7shifts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

7shifts integrates with the following applications:

ADP Workforce Now, Brink POS, CAKE, CAKE POS, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payment Processing, Heartland Payroll, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, NCR Aloha, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint

7shifts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for 7shifts.