About 7shifts
Solve your restaurant scheduling woes with 7shifts. This robust platform empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with a veritable toolbox of applications. Tackle employee scheduling, communication, labor compliance, and engagement easily and affordably. This platform solves challenges, reduces, costs, and saves time.
Here’s how your restaurant can benefit from 7shifts:
- Cut time spent scheduling by 80% and get, an average of 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.
- Reduce calls and texts by 70% with built-in communication tools like chat and Announcements.
- Integrate your scheduling to your POS and payroll systems to unlock efficiencies that can save 3% on labour costs with our Optimal Labour tool.
- Lower employee turnover by 13% with engagement statistics for each location, plus a leaderboard to highlight the most and least engaged employees.
- Drive efficiency by tagging employees to specific tasks to increase completion by 135%.
- Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more.
- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with the Tip Pooling feature. Save 8 hours of admin time and integrate your POS and Payroll systems.
- Stay up to date and informed about maintenance or incidents with the Manager Log Book feature.
- Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more.
Trusted by over 700,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.
Pricing starting from:
$34.99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to 7shifts
Key benefits of 7shifts
- Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts
- Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws
- Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard
- Free iOS & Android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.
- Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.
- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with Tip Pooling
- Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing
- Integrated time-tracking to better manage time, accountability, and compliance
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English, French, Spanish
Pricing starting from:
$34.99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to 7shifts
Images
Features
Total features of 7shifts: 89
Alternatives
ADP Workforce Now
Agendrix
QuickBooks Desktop Enterprise
Buddy Punch
Reviews
Already have 7shifts?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Restaurants
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
7shifts, not just for scheduling
Reviewed on 28/03/2019
I have found that using 7shifts significantly decreases the number of errors surrounding scheduling...
I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.
Pros
7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules.
the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability.
the chat and announcements feature lets communication flow without messier emails and texts.
the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks.
the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.
Cons
there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.
Response from 7shifts
Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game changing app!
Reviewed on 31/08/2021
Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get...
Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!
Pros
A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.
Cons
Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).
Reasons for Choosing 7shifts
I started with Microsoft excel. It’s free, but you get what you paid for. Workarounds after workarounds. Then I tried “when I work”. It’s great, but they charge by the employee, which gets pretty expensive after 50+ people. MakeShift was recommended by our payroll company because our time clock is sync’d with MakeShift so we can effectively use labour forecast vs actual labour. But that’s the only thing good about it. Hate the fact I need to use 3 different apps - 1 for manager, 1 for staff scheduling and 1 for messenging… price is also higher too. 7shifts’s pricing is excellent. Flat fee, unlimited employees was huge. Plus the functions available was almost perfect! It hits every check mark and then some. If our time clock data (ADP) can be uploaded to 7shifts or have an integration between the two, that would be a dream come true!Reasons for Switching to 7shifts
Price was the biggest decision maker. Ease of use. And the fact the dev team listen and evolve to make the end user’s experience better is the key reason for the switch. I’ve already seen over 10 major upgrades over the past 2 years. No other products out there can do what 7shifts can!Response from 7shifts
Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
7Shifts went to a great platform for a good price to completely unusable and shockingly...
Reviewed on 02/11/2017
This software previously helped us save time and implement clear communication. It now is unusable...
This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.
Pros
7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.
Cons
7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Accessible and responsive team behind this accessible and invaluable app!
Reviewed on 13/12/2022
I've had a great experience with this app! From the team responsiveness to the ease of use and...
I've had a great experience with this app! From the team responsiveness to the ease of use and onboarding employees, to the reporting and tracking
Pros
team responsiveness if there is ever a question or problem, upgrades, ease of use, GUI
Cons
Some of the features are a little hidden
Alternatives Considered
Microsoft ExcelReasons for Switching to 7shifts
Great features, ease of use, GUI, team, ability to grow my company seamlessly- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best scheduling / timesheet app to date!
Reviewed on 31/08/2021
Support has been amazingly helpful and all around compassionate. Makes us happy to feel like we're...
Support has been amazingly helpful and all around compassionate. Makes us happy to feel like we're a part of a community where our concerns are heard.
Pros
Responsiveness. Ease of use. Employees not complaining for once!
Cons
With scheduling, we have staff that want to have the same recurring shift week to week. This changes often so having a template for a time period versus just a person is proving difficult. Staff keep saying "but I thought that was my shift every week?" What's happening is, they offered their shift to someone else so when we copy the prior week to a new week, the wrong employee gets assigned the shift. This is getting hard to manage.
Need the ability to print out day schedules the same way weekly ones look. We print our schedules out daily and assign breaks from them plus we leave notes about the day. Currently the only option to print a day view is in list mode and that does not show you visually where holes in scheduling are. We did find a way around it by printing the day view from the manager dashboard but that prints out the website not just the schedule.
We close out pay periods but they are still just sitting there as open, so that's confusing.
I wish we could name our group chats and create multiple versions with the same people. We like having group chats around topics to keep messages separate and easy to reference.
Response from 7shifts
Thanks for the super detailed review. Please feel free to share this directly with our team at [email protected] so we can work with you to make these suggested improvements!
7shifts FAQs
Below are some frequently asked questions for 7shifts.Q. What type of pricing plans does 7shifts offer?
7shifts offers the following pricing plans:
- Starting from: $34.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.
Q. Who are the typical users of 7shifts?
7shifts has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does 7shifts support?
7shifts supports the following languages:
English, French, Spanish
Q. Does 7shifts support mobile devices?
7shifts supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does 7shifts integrate with?
7shifts integrates with the following applications:
ADP Workforce Now, Brink POS, CAKE, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payment Processing, Heartland Payroll, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, Mad Mobile Restaurant POS, NCR Aloha, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint
Q. What level of support does 7shifts offer?
7shifts offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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