About 7shifts

7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust employee scheduling, communication, labor compliance, and engagement tools. 7shifts makes it easy for restaurant owners and operations to manage employee schedules, communication, and labor costs with one simple platform.

Here’s how your restaurant can benefit from 7shifts:

<li>Save 80% of your time spent scheduling and get 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.</li>

<li> Cut staff calls and texts by 70% with built-in communication tools like chat and Announcements </li>

<li> Trim labor costs by 3% by integrating your POS + Payroll systems to sync sales and labor data and build more efficient schedules </li>

<li> Reduce employee turnover with proactive employee engagement statistics for each location, plus a leaderboard to highlight most- and least-engaged employees </li>

<li> Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more </li>

<li> Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more </li>

Trusted by over 500,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.

Pricing starting from:

$17.99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to 7shifts

Key benefits of 7shifts

  • Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts
  • Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws
  • Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard
  • Free iOS & android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.
  • Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.
  • Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing
  • Integrated time-tracking to better manage time, accountability, and compliance
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French, Spanish

    Pricing starting from:

    $17.99/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to 7shifts

    Images

    7shifts Software - Build perfect schedules in just a few clicks
    7shifts Software - Take control of your labor costs
    7shifts Software - 3
    7shifts Software - We integrate with the restaurant systems you rely on.
    7shifts Software - Manage time & attendance and reduce compliance risks
    7shifts Software - Be in compliance with labor standards
    7shifts Software - Actionable staff insights to reduce Turnover
    7shifts Software - Quickly approve or decline requests for time off, availability and shift trades
    View 9 more
    7shifts video
    7shifts video
    7shifts video
    7shifts video
    7shifts video
    7shifts Software - Build perfect schedules in just a few clicks 7shifts Software - Take control of your labor costs 7shifts Software - 3 7shifts Software - We integrate with the restaurant systems you rely on. 7shifts Software - Manage time & attendance and reduce compliance risks 7shifts Software - Be in compliance with labor standards 7shifts Software - Actionable staff insights to reduce Turnover 7shifts Software - Quickly approve or decline requests for time off, availability and shift trades

    Features

    Total features of 7shifts: 83

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking Software
    • Audit Trail
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Chat/Messaging
    • Clock In / Out
    • Compliance Management
    • Contractor Management Software
    • Cost Tracking
    • Customizable Categories
    • Customizable Templates
    • Data Import/Export
    • Drag & Drop
    • Email Management Software
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Scheduling Software
    • Employee Self Service
    • Employee Time Tracking
    • Event Calendar
    • Event Management Software
    • Feedback Management
    • For Cafeterias
    • Forecasting
    • GPS
    • Group Scheduling
    • Labor Cost Reporting
    • Labor Forecasting
    • Labor Management
    • Leave Tracking
    • Live Chat Software
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Multi-Location
    • Online Booking
    • Online Punch Card
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Projections
    • Punch card
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Scheduling
    • SMS Messaging
    • Salaried Employee Tracking
    • Sales Forecasting Software
    • Sales Trend Analysis
    • Schedule Distribution
    • Search/Filter
    • Shift Swapping
    • Sick Leave Tracking
    • Template Management
    • Third Party Integrations
    • Time & Attendance
    • Time Clock Software
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

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    Reviews

    Overall rating

    4.7 /5
    (695)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.7/5

    Already have 7shifts?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 695
    Daniel Z.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very great product

    Reviewed on 22/04/2021

    It solve my business problem and it was very well put together.

    It solve my business problem and it was very well put together.

    Pros

    They features were very easy to use and had many things to choose from it. It had many different features that I love.

    Cons

    Overall I love this product. There is nothing I liked least about this product. It is a very wonderful product.

    Response from 7shifts

    Thanks so much for the kind words Daniel! We love hearing that YOU heard great things about 7shifts, and we look forward to exceeding your expectations for years to come.

    Susie R.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 1.0 /10

    It’s Okay

    Reviewed on 16/04/2020

    Pros

    When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

    Cons

    Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.

    They make their customers pay for basic functions through the most costly package

    I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on

    I hung up on him at that point of the conversation

    I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

    Response from 7shifts

    Hi Susie,

    Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

    As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

    In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

    We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

    Stephanie M.
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Exactly what we were looking for

    Reviewed on 21/06/2021

    Support is phenomenal, and I find the program very user friendly. It was exactly what we were...

    Support is phenomenal, and I find the program very user friendly. It was exactly what we were looking for.

    Pros

    It was critical for us to find software that would track each employee's unique schedule availability and limitations, and allow each other to automatically see the shift pool. It has reduced headaches and made team communications about the schedule virtually seamless.

    Cons

    We are missing the ability to see which manager makes what changes to already published schedules - it would be nice to have a "versions" page to see who made what switches. We would also like a bit more robust availability planning capability. Some of our staff can only work seasonally, others who work every other weekend - it would be nice to be able to set this up.

    Response from 7shifts

    Wow, thank you so much for the detailed review Stephanie! I sent this to a few members of our team and all of them were blown away by your feedback. We really appreciate it.

    To your feedback regarding which managers make changes to the schedule, you have the ability to see some of this in the Audit Log which you have access to in your account. You can learn more about it here: https://support.7shifts.com/article/256-activity-log

    However, we our team agrees that this probably won't satisfy exactly what you are looking for, so we add added it to our development backlog to consider.

    Thanks again for your feedback and congratulations on all the success you are having with 7shifts!

    Mahmud U.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    All in one

    Reviewed on 12/01/2021

    Great customer service, easy to use

    Great customer service, easy to use

    Pros

    We have been using 7Shifts little over 2 years now and it has been a great experience.

    User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body

    Cons

    I dont have any dislike so far in 2 years

    Response from 7shifts

    Thanks so much for the review Mahmud! We love working with your team at MezzeMe and can't wait for our next visit. It makes our day to hear that your team gets tremendous value out of 7shifts for your restaurants.

    Leandro U.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    7 Shifts for restaurant schedule Management

    Reviewed on 05/11/2020

    My managers and employees love it.

    My managers and employees love it.

    Pros

    It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

    Cons

    To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

    Response from 7shifts

    Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

    Showing 5 reviews of 695 Read all reviews

    7shifts FAQs

    Below are some frequently asked questions for 7shifts.

    7shifts offers the following pricing plans:

    • Starting from: $17.99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    7shifts has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    7shifts supports the following languages:

    English, French, Spanish

    7shifts supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    7shifts integrates with the following applications:

    ADP Workforce Now, CAKE, CAKE POS, Clover, Lightspeed Retail, MYR POS, NCR Aloha, QuickBooks Online Advanced, Revel Systems, Rezku POS, Square Point of Sale, Squirrel POS, Toast POS, TouchBistro, Upserve, Wagepoint

    7shifts offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for 7shifts.