About Setmore

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.

Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.

A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS and Android devices.

Pricing starting from:

$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Setmore

Key benefits of Setmore

Make the world your stage by adding 1-click video meetings to your appointments. With Teleport.Video, you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.

Use Setmore for free for as long as you want, then upgrade to Setmore Pro when you're ready to unlock advanced features: reduce no-shows with text reminders; manage your time better with 2-way calendar sync; take payments with Stripe; and keep customers coming back with recurring appointments.

Add Setmore Live Booking to your account and our virtual receptionists will answer your customer calls and help customers book their next appointment with your business. (Available in the US and Canada.)

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, Germany, United Kingdom , India, Japan, Mexico, United States

Supported Languages

Arabic, Czech, Danish, Dutch, English , Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Pricing starting from:

$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Setmore

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Setmore Software - Booking
Setmore Software - Calendar
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Setmore video
Setmore Software - Booking
Setmore Software - Calendar

Features

Total features of Setmore: 40

  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Customizable Branding
  • Drag & Drop
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Employee Management
  • Employee Scheduling Software
  • Event Management Software
  • Event Scheduling
  • Group Scheduling
  • Mobile Access
  • Online Booking
  • Online Payments
  • Payment Processing Software
  • Point of Sale (POS)
  • Ratings / Reviews
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Resource Scheduling
  • SMS Messaging
  • Scheduling Software
  • Social Media Integration
  • Staff Management
  • Third Party Integrations
  • Website Integration

Alternatives

Xero

4.3
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Fresha

4.9
#2 Alternative to Setmore
Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and...

Calendly

4.7
#3 Alternative to Setmore
Calendly is an industry-leading meeting scheduling software for teams of all sizes. With powerful administrative tools...

SimplyBook.me

4.6
#4 Alternative to Setmore
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

Reviews

Overall rating

4.7 /5
(924)
Value for Money
4.7/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support Software
4.7/5

Already have Setmore?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 924
Jared
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Setmore for Business

Reviewed on 28/04/2022

I've been able to generate my return of investment within the first month and not just that be able...

I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings.

Pros

It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it.

Cons

I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.

Alternatives Considered

HubSpot Marketing Hub and WooCommerce

Reasons for Choosing Setmore

The simplicity of the customer interface and my ability to add not just services and meetings but also courses if needed.

Switched From

Acuity Scheduling, GoTo Meeting, and Bookly

Reasons for Switching to Setmore

Its use and lack of UI learning curve

Response from Setmore

Hi Jared,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use for your social media platforms and that customers can book from those platforms.

It's great that you think Setmore offers simplicity and doesn't need a high level of tech experience to use.

We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team.

Julia, Community Team

Sarah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I love that Setmore is so simple to use

Reviewed on 30/05/2022

Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking,...

Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription.

Pros

My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings.

Cons

Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system.

Response from Setmore

Hi there Sarah,

Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is simple to use, terrific and affordable to help manage your business. It's great that you like the social media integrations, client self-booking, automated appointments, and prompt customer service.

If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at [email protected]

Happy Scheduling!

Julia, Community Team

Barbara
Overall rating
  • Industry: Accounting Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Convenient & Easy to Use!

Reviewed on 16/11/2022

Even with the billing issue, this service has 100% changed my business for the better. Not having...

Even with the billing issue, this service has 100% changed my business for the better. Not having to answer our phones, and having the ability to place a link to my online calendar in emails, social media sites and our website was a 100% game changer!

Pros

Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. They answer our phones (US based) and se appointments for us

Cons

Major billing issues this year that are still not correted and they don't seem to be in a hurry to correct it. The hours they charged me for DO NOT match the minutes on my phone bills.

Sarah
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

A good, easy to use program, well-priced, but with a lot of unusual glitches

Reviewed on 02/08/2016

We love the features, we love the pricing...but we find that there are a lot of glitches going on...

We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times.
Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky.
That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile).
Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments).
Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming.
In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature.

The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it.

Pros

Ease of use.
Even technologically-challenged clients do not find it daunting to book online.
Configurations for appointment times, and setting individual practitioner shifts are really flexible.
SMS reminders included in the price - fantastic.
Customised SMS reminders are a wonderful bonus.
Widget to link a booking page to our website is great.

Cons

Glitchy.
Communication...good but challenging.
SMS reminders sometimes don't get sent.
Recurring appointment feature does not work for our business.
Duplicate customers are constantly being created, and syncing them takes time.

Josh
Overall rating
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great For The Money

Reviewed on 10/08/2022

Overall my experience was wonderful and it worked for a long time.

Overall my experience was wonderful and it worked for a long time.

Pros

I love that they have different options available to meet everyone’s needs. It is very easy to use and it a clean and professional look.

Cons

I had to stop using the software because I needed to connect providers with resources and Setmore wasn’t able to do it at that time.

Response from Setmore

Hi there Josh,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is great value for money and it s easy to use, professional and clean.

We're sorry to hear that you are no longer a Setmore customer. We're constantly improving the product for our customers so we appreciate all feedback. If you have any suggestions on how we can improve, do not hesitate to reach out at [email protected]

Julia, Community Team

Showing 5 reviews of 924 Read all reviews

Setmore FAQs

Below are some frequently asked questions for Setmore.

Setmore offers the following pricing plans:

  • Starting from: $9.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Setmore has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Setmore supports the following languages:

Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Setmore supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Setmore integrates with the following applications:

Constant Contact, Drupal, Google Analytics 360, Google Calendar, Instagram, Joomla, Keap, Mailchimp, Meta for Business, Slack, Stripe, Weebly, Wix, WordPress, Zapier, Zendesk Suite

Setmore offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Setmore.