Setmore

Setmore is incredibly easy to use and set up. The feature set for anyone who lives by client appointments is perfect. Simple integrations with payment providers ensure you can charge for services. Best of all is the integration with Teleport.video for video conferencing. The dashboard gives you a high-level view of your business, and the reports and client database are simple but useful. If you need deeper analytics or CRM functionality Setmore also integrates with most of the market leaders. Finally, Setmore support is responsive, professional and helpful.

As an Apple-based business, the support for Safari is not as complete as the support for Chrome. There is also no support for Windows Explorer - which can be an issue for video chats with some clients. However, as there are workarounds - use Chrome or Firefox - this isn't a deal-breaker. I would like a bit more customisation for the client-facing features. For instance, the online booking page isn't customisable for look-and-feel - e.g.brand colours. layout etc. However, those are advanced features which I suspect few customers would take advantage of, so again not a deal-breaker.

The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.

Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.

I have googled for a long time and I found this service by chance. It is easy to use, simple and very helpful for the operation in the clinic.
On the other hand, they have much room to improve about patient ID, connectiong medical record with other cloud app or service, imput system of the clinets.
Roughly, I understand the system very easily so in this point, each small dental clinic in Japan should use to manage the client appointment.

Please make client ID to each client record. >In the operation we handle patient with her medical record not their name. If the system has to use patients name in the clients record or in the calendar, we might misunderstand the patient who has the same name in different persons.

Please just pop up one window when we make the client appointment on the calendar > When we make the client appointment on the calendar, don't include two tabs in the pop-up window. Because it takes time to click the top to change from detail tab to custemers tab. So please make one window which include detail and customers in the one pop window.

Please show off the offworking time. > we see the working time in the window, we don't need off working your time in the same sheet.

I make four slots using stuff's name on the calendar like chair 1, cahir 2, chair 3 and chair 4. > because dental clinic we have several chairs like four or eight hours on. And the same time on each chair, dentist, dental assistant, and dental hygienist gather to the chair and join the treatment. From this point, we need to check the staffs name gathering on that chair on the calendar. So please add stuff is name on the appointment card in the calendar sheet.

Very easy to use, custome service are great, you can reach them anytime ( love it) I would recommend this app for everyone who need a basic scheduling app because it's very cheap and easy compared to many on the market. I have tried a lot of Software but Setmore is by far the best. Would be perfect if they offer marketing, intake form, client's file or SOAP which very important for many industries nowadays.

I am not only like the app but I like its people too. Thanks guys for hard work.

I know they are doing they best to improve their app everyday. Keep it up the good work. Cheers

I love this software. It meets all of the scheduling needs for my small business and I really appreciate how easy it is to use and that I can customize it to fit the services that I offer and the timeframe in which I want to offer them. I especially appreciate being able to block out time.

I have been using this software for almost three years and I really do not have any complaints. The only thing that has been a problem for some clients on occassion is that they do not always notice that the month has changed when using the online scheduler. I am booked out a month and a half and I have it set up for the scheduler to take the client to the first available appointment....because they aren't always expecting that first appointment to be so far out, and the month at the top of the calendar doesn't "stand out," they don't always realize that they are booking in a different month. The only other slight problem has been when people are accessing the scheduler on their phones and the "confirm" appointment comes up to finalize the booking.....they don't always see that that part because it is cut off on the screen and don't scroll down to see it so a few people have missed that step and thought that they had an appointment but it was never finalized. However, the vast majority of my clients have had no problems using the scheduler and I receive a lot of positive feedback about the scheduler from my clients....they love it!