About Hubstaff
Easy time tracking software with features like screenshots, activity monitoring, automatic payroll, advanced reports, real time tracking and GPS. Both online and offline tracking capabilities. Also available for Apple, Windows, Linux and iOS. Integrates with 30+ popular tools, like Trello, Asana, Slack and PayPal.
Hubstaff is ideal for remote and field service teams, SMBs and consultants/freelancers. It is trusted and used by over 40,000 remote teams. No matter how many projects or different teams you have, they can all be under the same account, in separate projects. Also, different employees can have different settings and permissions.
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Hubstaff
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Reviews
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome tool to track productivity
Reviewed on 02/08/2019
Pros
This is by far the most robust time tracking software I've ever tested. I love the screenshot taking feature and how easy is to create new tasks
Cons
I don't like that the pricing model is not per user, so let's say you have 6 employees you need to get the 10 employees plan instead of adding just one additional user.
Response from Hubstaff
Hi Luis,
Thanks for the feedback!
It is great to hear that you are enjoying software and screenshot feature.
In regards to the pricing model we understand that our current pricing model may not fit everyone which is why we are adding a per user plan shortly.
If you have any questions feel free to reach out to our support team and we will be happy to help.
Thanks again!
Sarah
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Delivers on the promise
Reviewed on 02/02/2020
When I started working as a freelancer I tested most of the most famous time tracking software...
When I started working as a freelancer I tested most of the most famous time tracking software services out there. I always ended up coming back to Hubstaff! The free plan was perfect for starting out, and now it also works perfectly for our small team. And we hope the same will happen once the company grows bigger.
Pros
The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.
Cons
I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.
Alternatives Considered
Toggl TrackReasons for Choosing Hubstaff
Hubstaff has more features and better fit for our purposes.Switched From
Toggl TrackReasons for Switching to Hubstaff
Hubstaff has more features and better fit for our purposes.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Constantly Rated As Poor Productivity Even When Working Hard
Reviewed on 05/02/2019
My overall experience with this software is a very poor one. While I appreciate what you're trying...
My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.
Pros
I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.
Cons
However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.
Response from Hubstaff
Hey Diane,
Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at [email protected].
Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/
- Industry: Market Research Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Easy Time Tracking But Has Some Downfalls
Reviewed on 06/06/2023
I find Hubstaff to be user friendly but with downfalls that affect my overall opinion. If the...
I find Hubstaff to be user friendly but with downfalls that affect my overall opinion. If the desktop app did not impact the performance of my device, I would be happier with Hubstaff. Some features I can appreciate the intention but can't always be used reliably, such as the activity tracker. The activity tracker reports your and your team's active mouse movements on the screen. This percentage doesn't mean much if you are in meetings throughout the day as Hubstaff will report those times as inactive.
Pros
Hubstaff's desktop app is very user friendly and makes switching between projects easy. Admins can add or remove projects from user's list easily. The app does take screenshots of the user's screen which can be useful in certain cases. User's can be added to another user's "team" so that managers can view team member times and activities in a daily email summary or by logging into the online account without being a Hubstaff admin.
Cons
Hubstaff uses a lot of computer memory, especially the screenshot feature. Several users have reported the performance of their computer is affected. There is a mobile app but I have found it only works intermittently, most times I receive an error saying the feature is not available.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Productivity booster
Reviewed on 29/07/2019
It is a great product if you spent some time explaining the advantages to your colleagues....
It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.
Pros
easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools
Cons
some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.
Response from Hubstaff
Hi Dejan,
Thanks for your feedback!
We absolutely agree that it is important to have a conversation with your team in regards to the software and its capabilities to ensure they are on the same page and do not feel that it invades their privacy.
We understand that this type of conversation can be difficult and time consuming so we put a guide together to help with the transition https://support.hubstaff.com/transition-your-business-to-hubstaff/
If you have any questions feel free to reach out to our support team and we will be happy to help.
Thanks again!
Sarah
Hubstaff FAQs
Below are some frequently asked questions for Hubstaff.Q. What type of pricing plans does Hubstaff offer?
Hubstaff offers the following pricing plans:
- Starting from: $7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing starts at $7/month for 1 user on the simple plan. Bigger packages are available for bigger teams. Premium plans include additional features to the simple plans, like integrations, automatic payroll, app, online timesheets, url tracking and more. Premium plans start at $10/month for 1 user.
Q. Who are the typical users of Hubstaff?
Hubstaff has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hubstaff support?
Hubstaff supports the following languages:
English
Q. Does Hubstaff support mobile devices?
Hubstaff supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hubstaff integrate with?
Hubstaff integrates with the following applications:
ActiveCollab, Asana, Basecamp, Breeze ChMS, ClickUp, FreshBooks, Freshdesk, GitHub, GitLab, Gusto, Hubstaff Tasks, Humanity, Insightly, Jira, Kantata, LiquidPlanner, PayPal, Paymo, Payoneer, Pivotal Tracker, Podio, Producteev, QuickBooks, Redbooth, Redmine, Salesforce Sales Cloud, Slack, Teamwork, Trello, Unfuddle STACK, Wrike, Zapier, Zendesk Suite, Zoho Projects
Q. What level of support does Hubstaff offer?
Hubstaff offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
Related categories
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