ZoomShift

Scheduling software for hourly employees.

4.5 /5 (79 reviews) Write a Review!

ZoomShift Overview

What is ZoomShift?

ZoomShift is employee scheduling software that will actually make your life easier. Use ZoomShift to build your employee schedules online. Take into account employee time off requests, availability, overtime, and shift conflicts when creating the schedule. Publish your schedules and send email/text/push notifications to all of your employees. Once shifts are published allow your employees to request shift trades and swaps.

Easily track employee time using ZoomShift's built in time clock or enter timesheets manually. Get insight into when employees are late, early, or have worked when they were not scheduled. Run payroll reports and import them into your current payroll provider for quick and easy payroll processing.

You can do all of this from any web browser or using one of ZoomShift's native apps on iOS or Android.

ZoomShift Overview

Pricing

Starting from
$15.00/month

Pricing options

Free Trial
Subscription
Value for money

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.


ZoomShift Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Create Work Schedules In Minutes
Manage Time Off Requests
Oversee Shift Swaps
Communicate With Your Staff
ZoomShift screenshot: Create Work Schedules In Minutes ZoomShift screenshot: Manage Time Off Requests ZoomShift screenshot: Oversee Shift Swaps ZoomShift screenshot: Communicate With Your Staff

ZoomShift Reviews

ZoomShift Reviews

Overall rating
4.5
/
5
Excellent
48

Very good
26

Average
2

Poor
1

Terrible
2

Value for Money
4.5
Features
4.2
Ease of Use
4.4
Customer Support
4.5
94% recommended this app
Thea H.

Great for Small Business Scheduling


Alissa W.

ZoomShift, great free option

Overall, it's great and I would recommend it to others. We will continue to use ZoomShift for our needs.


Lauren S.

Glitches

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.


David S.

Solid Scheduling Software of the 21st Century

Right off the bat, let me say that I absolutely love this software!
Clock in from your phone? Check!
Copy schedule templates by week to save time? Check!
Assign new positions, locations, and employees on the fly? CHECK!
With a feature-rich program that lets you create schedules, approve and review timesheets, and print reports of wages and earnings, there's no management question that ZoomShift can't answer.
And if a question or two happens to slip by, rest assured that ZoomShift offers one of the best customer support services I've ever experienced. Just click a bubble on the corner of your screen and a chat bubble pops up, and within moments the team at ZoomShift will shoot back a response to solve any problem you may encounter.
It's like instant messaging your best friend in IT.
And the 'low cost' to 'feature-rich application' ratio is INCREDIBLY imbalanced in favor of the user. For only a few dollars per employee, gain over 20 different tools and utilizations to help you track time, initiate group discussions, drag and drop employee timeslots, filter by store or employee, it's an all-around MUST for anyone maintaining a business, and a clock-in system setup on your computer or tablet only adds more sweetness in the icing on the cake.
It seems like I'm rambling, but there really IS this much to talk about when it comes to ZoomShift. And I swear by my life that I'm not paid or sponsored by ZoomShift at all.
These guys deserve some credit for listening to the people that want a complete scheduling workstation.
Gone are the days of mentally draining timeslot puzzle solving chores.

ZoomShift has clocked in.


Eliana Y.

Software keeps improving

My scheduling needs as an employee have pretty much gone without a hitch. However from a management standpoint I can see there can be continual improvements-- each shift at my workplace has several components and if these could be able to be shuffled/assigned more quickly and easily, I think we would be able to maximize our time management.


Thea H.
Industry: Warehousing
Company size: 2-10 Employees

Great for Small Business Scheduling

Used Daily for 2+ years
Reviewed on 26/08/2018
Review Source: Capterra

Pros

I run a small business, 3 employees, so a traditional time clock is insane overkill, but I needed something for employees to clock in and out, view their schedules, and make requests. Zoomshift has work really well for us - we have had them for 3 years and I have never questioned about getting rid of the program. Its nice for scheduling on my end, but also notifies the employees of new shifts and shift reminders. Also, if can be app based that my employees just use their phones to clock in and out which can be helpful. Plus there is a GPS feature so employees cannot clock in with their phones if they are not at work - which has helped with a few teen employees in the past. I think for the price it provides great features and has been extremely helpful.

Cons

I do wish that when you achieve an employee that their shift information from the past stayed on reports. It wouldn't be the end of the world if when you were archiving them you could download their shift history, which you can, but its limited to 3 months (?). With my last employee that left, I had to spend 20 minutes trying to download his shift history just in case I need it down the road for reporting.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Alissa W.
Industry: Education Management
Company size: 11-50 Employees

ZoomShift, great free option

Used Daily for 1+ year
Reviewed on 09/03/2020
Review Source: Capterra

Overall, it's great and I would recommend it to others. We will continue to use ZoomShift for our needs.

Pros

This software has a lot of pros. First, it's very easy to add staff, to make schedules, and do copy schedules to following pages. The fact it has an app is a huge advantage. Also, the summary of the hours each work is really important for us because we have caps of how much we can schedule each employee. Also, the notes are great!

Cons

I wish I could mark events on days without it being in the schedule. Like an alert that says "Event until 10 am" over that specific day. Now I have to leave the notes in each employees shift and then when I copy it, delete every note.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lauren S.

Glitches

Reviewed on 20/08/2015
Review Source: Capterra

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.

Response from ZoomShift

Lauren,

Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well.

Ben
Co-Founder @ ZoomShift

Rating breakdown

Ease of Use
Customer Support

David S.
Industry: Computer Hardware
Company size: 11-50 Employees

Solid Scheduling Software of the 21st Century

Used Daily for 1-5 months
Reviewed on 08/01/2017
Review Source: Capterra

Right off the bat, let me say that I absolutely love this software!
Clock in from your phone? Check!
Copy schedule templates by week to save time? Check!
Assign new positions, locations, and employees on the fly? CHECK!
With a feature-rich program that lets you create schedules, approve and review timesheets, and print reports of wages and earnings, there's no management question that ZoomShift can't answer.
And if a question or two happens to slip by, rest assured that ZoomShift offers one of the best customer support services I've ever experienced. Just click a bubble on the corner of your screen and a chat bubble pops up, and within moments the team at ZoomShift will shoot back a response to solve any problem you may encounter.
It's like instant messaging your best friend in IT.
And the 'low cost' to 'feature-rich application' ratio is INCREDIBLY imbalanced in favor of the user. For only a few dollars per employee, gain over 20 different tools and utilizations to help you track time, initiate group discussions, drag and drop employee timeslots, filter by store or employee, it's an all-around MUST for anyone maintaining a business, and a clock-in system setup on your computer or tablet only adds more sweetness in the icing on the cake.
It seems like I'm rambling, but there really IS this much to talk about when it comes to ZoomShift. And I swear by my life that I'm not paid or sponsored by ZoomShift at all.
These guys deserve some credit for listening to the people that want a complete scheduling workstation.
Gone are the days of mentally draining timeslot puzzle solving chores.

ZoomShift has clocked in.

Pros

Easy interface, dozens of helpful tools, color coding and drag/dropping, mobile and web interface

Cons

Limited color options for positions, Billing liaison cannot be messaged directly by employees

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eliana Y.
Industry: Publishing
Company size: 1,001-5,000 Employees

Software keeps improving

Used Daily for 2+ years
Reviewed on 04/03/2020
Review Source: Capterra

My scheduling needs as an employee have pretty much gone without a hitch. However from a management standpoint I can see there can be continual improvements-- each shift at my workplace has several components and if these could be able to be shuffled/assigned more quickly and easily, I think we would be able to maximize our time management.

Pros

The people in charge of UX/UI definitely seem interested in creating the best version of the product. It seems like features are constantly being tweaked and updated to be more seamless and more user friendly.

Cons

The load time should be faster and available offline (even with a disclaimer of time last updated).

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8.7/10
Based on 79 user ratings
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ZoomShift Pricing

ZoomShift Pricing

Starting from
$15.00/month
Free Trial
Subscription
Value for money

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.

Value for Money
4.5/5
Based on 79 user ratings
Compare value for money rating with alternatives
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ZoomShift Features

ZoomShift Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.2/5
Based on 79 user ratings
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Categories

Additional information for ZoomShift

Additional information for ZoomShift

Key features of ZoomShift

  • Availability management
  • Calendar sync
  • Email & SMS alerts
  • Employee scheduling
  • Employee self-service
  • Manager approvals
  • Open shifts
  • Payroll export
  • Reporting & analytics
  • Shift reminders
  • Shift swaps
  • Time clock & timesheets
  • Time off requests
  • Timesheet adjustment

Benefits

- Create schedules in a flash
- Build schedule templates
- Manage time off requests
- Oversee shift swaps
- Monitor overtime and shift conflicts
- Track employee time
- Send email/text/push notifications to employees
- Run reports and export schedules

ZoomShift FAQs

ZoomShift FAQs

Below are some frequently asked questions for ZoomShift.

Q. What type of pricing plans does ZoomShift offer?

ZoomShift offers the following pricing plans:

Starting from: $15.00/month

Pricing model: Subscription

Free Trial: Available

ZoomShift is offered as a subscription on a monthly or yearly basis. Subscriptions are based on the number of employees required and start as low as $1/mo per employee. Discounts are offered for yearly subscriptions.

Q. What are the main features of ZoomShift?

ZoomShift offers the following features:

  • Availability management
  • Calendar sync
  • Email & SMS alerts
  • Employee scheduling
  • Employee self-service
  • Manager approvals
  • Open shifts
  • Payroll export
  • Reporting & analytics
  • Shift reminders
  • Shift swaps
  • Time clock & timesheets
  • Time off requests
  • Timesheet adjustment

Q. Who are the typical users of ZoomShift?

ZoomShift has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does ZoomShift support?

ZoomShift supports the following languages:

English

Q. Does ZoomShift support mobile devices?

ZoomShift supports the following devices:

iPhone

Q. What other apps does ZoomShift integrate with?

ZoomShift integrates with the following applications:

QuickBooks Online, Square Point of Sale, Vend, Workato, Xero

Q. What level of support does ZoomShift offer?

ZoomShift offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials