Jotform

4.6 (1,948)
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Powerful Forms Get It Done

About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.


Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance


Images

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Not sure about Jotform? Compare with a popular alternative

Jotform

4.6 (1,948)
VS.

Starting Price

$29.00
month
$6.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

276
15

Integrations

89
No integrations found

Ease of Use

4.6 (1,948)
3.5 (8)

Value for Money

4.5 (1,948)
4.0 (8)

Customer Service

4.4 (1,948)
2.8 (8)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(1,948)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,948
Grant
Grant
Overall rating
  • Industry: Financial Services Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Really easy form builder

Reviewed on 08/05/2024

Pros

I'm not a techy kind of person, so Jotform has been really good for me to build some online forms that I have clients complete. The drag & drop functionality makes it really easy, and you can customise the look and format of the forms pretty easily. I love that I get email confirmations when a form is completed so I can get right onto it.

Cons

Some of the finer editing, like changing highlight colours, fonts and stuff like that can get a bit tricky.

Response from Jotform

Hi Grant,
Thanks for the 5-star rating. We are happy to know that it was easy for you to build a form using our platform. If you need assistance in editing your form, you can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Stephanie
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use survey builder

Reviewed on 30/04/2024

I had a great experience with Jotforms from start to finish

I had a great experience with Jotforms from start to finish

Pros

I liked that I was able to build surveys for research I was doing for work and s chool with such ease.

Cons

I honestly can't say that I disliked Jotforms, I enjoyed it very much and it was easy to use

Alternatives Considered

SurveyMonkey

Reasons for Switching to Jotform

The free trial, and then I just enjoyed the ease of use

Response from Jotform

Hi Stephanie,
Thanks for the positive review. We are glad that you are able to create forms easily using our platform.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

William
William
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Buyer beware: JotForm API breaks and support is awful

Reviewed on 30/09/2021

Support is terrible and a deal breaker. We are moving to Gravity Form as a result.

Support is terrible and a deal breaker. We are moving to Gravity Form as a result.

Pros

The UI is pleasant for both the user and the integration. Setting it up was easy and getting it integrated with ActiveCampaign over the API wasn't difficult.

Cons

The support is a HUGE problem. We work in mental health and having client inquiries transmist can be a matter of life and death if someone is in crisis. We noticed we were not having contacts transfer some times and other times, parts of data which was mapped, wasn't transmitting and deals weren't being generated due to missing tags and data. This alarmed us and we reset the integration to no avail. We contacted support multiple times to find responses that regularly took 4-7 days and sometimes no response at all. It was infuriating and irresponsible on their side.

Alternatives Considered

Gravity Forms and Typeform

Reasons for Choosing Jotform

We had used ActiveCampaigns internal forms but they do not support conditional logic.

Switched From

ActiveCampaign

Reasons for Switching to Jotform

Typeform was much more expensive for HIPAA. Gravity Forms we had used in the past and it had worked but was less intuitive to implement.

Response from Jotform

Hi William,

Thanks for your honest feedback and we apologize for the lack or delayed assistance from the support team. We are surprised that you are not getting any help in a timely manner since we all replied to report tickets on the same day. Our average response time is between 1 to 4 hours. We have a support team working from different parts of the globe to provide 24/7 support. We kindly suggest checking your tickets on the web if you have not been notified via email. It's possible that the email notifications didn't go into your inbox. Anyway, if your issue is still not resolved, please contact us via our support contact form here https://www.jotform.com/contact/ so we can assist you further.

We'll look forward to your reply. Regards!

Michael
Overall rating
  • Industry: Financial Services Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Jotform - complex contract and form management

Reviewed on 02/02/2024

I like the product, its capabilities, its pretty good usability, and its complex capabilities. I...

I like the product, its capabilities, its pretty good usability, and its complex capabilities. I like it.

Pros

The ease of use is pretty strong along with the cost being reasonable. It was critical that it had some complex capabilities and it delivered well.

Cons

Ease of use can yet be improved along with better documentation and access to good help. Sometimes help was not very effective and required many iterations before getting an answer that was helpful.

Alternatives Considered

Floify, Formstack Forms, and Typeform

Reasons for Choosing Jotform

because... I like the product, its capabilities, its pretty good usability, and its complex capabilities. I like it.

Switched From

Floify, Formstack Forms, and Typeform

Reasons for Switching to Jotform

Formstack very expensive and missed some capability. Floify was too specialized and couldn't meet all my needs. Typeform would have been my next choice.

Response from Jotform

Hi Michael,
We are glad that our platform fits with your requirements. We have help guides that you can explore to learn more about Jotform at this link: https://www.jotform.com/help/. We also offer 24/7 customer support, which you can reach out to at https://www.jotform.com/contact/ for any questions.

J
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

User-Friendly Conference Registration Platform

Reviewed on 05/04/2024

Pros

I cannot emphasize enough how thrilled I am with JotForm! As an event organizer tasked with managing conference registrations, I was on the lookout for a user-friendly platform that would streamline the process without sacrificing functionality. JotForm not only met but exceeded all my expectations.

First and foremost, the user interface is incredibly intuitive. From the moment I started using it, I found myself navigating effortlessly through the platform. Building a conference registration form was a breeze, thanks to its drag-and-drop interface and customizable templates. Within minutes, I had a professional-looking form tailored to our event's needs.

One of the standout features for me was the ability to set limits for the number of participants per session. This was an absolute game-changer, as it allowed us to manage attendance effectively and ensure a smooth experience for both attendees and presenters. Plus, the real-time updates made it easy to monitor registration numbers and adjust accordingly.

But it's not just the features that impressed me—it's the overall experience of using JotForm. The platform is so well-designed and thoughtfully crafted that it feels like it was made specifically for me.

I wholeheartedly recommend JotForm to anyone in need of a reliable and user-friendly form-building solution. Whether you're organizing a conference, collecting customer feedback, or anything in between, JotForm has you covered. Thank you, JotForm, for making my job easier and my events more successful!

Cons

Although JotForm offers a free plan with basic features (which we're currently utilising), some advanced functionalities are only available with paid subscriptions, currently not within our budget. We'll be able to manage; however, as we don't need extensive form-building.

Response from Jotform

Hi J,
Wow, we're absolutely thrilled to hear that you're loving Jotform for managing your conference registrations. It sounds like it's been a real game-changer for you, and we couldn't be happier to have exceeded your expectations.
That's exactly the kind of experience we aim to provide for all our users.
If you ever come across issues, feel free to reach out to us from the Contact Us page at https://www.jotform.com/contact/. We'll be more than happy to help.

Showing 5 reviews of 1,948 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: $29.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Jotform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce CMS, Salesforce Platform, SendGrid, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.