BigTime
Time, billing, expense, and project management software
4.6 /5 (504 reviews) Write a Review!BigTime Overview
What is BigTime?
BigTime is the access-anywhere operating system behind the greatest professional services teams on the planet. See how we help your project-driven firm track and bill its most important asset: time. BigTime can help you take the guesswork out of utilization, capacity planning, and revenue projections. Users can manage project teams, work in process (WIP), as well as measure profitability per project, and even per staff. BigTime helps users get paid faster with the least amount of friction. Organizations can streamline the workflow with the Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.
Users can track and report on their team's time and expenses online using BigTime's iPhone or Android apps when they're on the go. BigTime's web app is accessible from a web browser and responds to any device size. Improve business cash flow with BigTime by tracking WIP, and effectively bill throughout the project to keep the cash flow coming in. Tracking and reporting accurately in BigTime allows users to give customers peace of mind that their investment is worthwhile, eliminating any objections to payment.
Users can manage contractors, and invite them to join the project team as needed, and track their time per project. BigTime's expert consultants will walk users through how BigTime can be used in their business to truly optimize business workflow.
BigTime Overview
Pricing
Pricing options
EXPRESS: $10.00 per user, per month.
PRO: $30.00 per user, per month.
PREMIER: $40.00 per user, per month.
BigTime Features
Media
BigTime Reviews
BigTime Reviews
We use BigTime for Professional Services Automation. It is great for our multilevel company.
Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.
Project Management Software +
Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.
Bigtime
Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.
Excellent time management and customizable invoicing system
We were looking for a solid time management and invoicing system and were hard pressed to find something that was really specific and tailored and not a huge SAP system. BigTime was an amazing find! The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.
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We use BigTime for Professional Services Automation. It is great for our multilevel company.
Pros
BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.
Cons
the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.
Response from BigTime Software
Denise,
Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!
We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected]
Thanks again!
The BigTime Customer Success Team
Project Management Software +
Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.
Pros
BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.
Cons
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.
Bigtime
Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.
Pros
I like that you are able to create your own engagements per client.
Cons
I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.
Response from BigTime Software
Jenna,
Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:
Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/
Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/
Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!
Thanks again,
The BigTime Customer Success Team
Onboarding
Pros
The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.
Cons
Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.
Excellent time management and customizable invoicing system
We were looking for a solid time management and invoicing system and were hard pressed to find something that was really specific and tailored and not a huge SAP system. BigTime was an amazing find! The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.
Pros
Easy to use, easy to configure, brandable and great support
Cons
Wish the documentation for the custom invoices was stronger.
Response from BigTime Software
Chris,
Thanks so very much for taking the time to leave us a review here at BigTime! We really do appreciate it and we're super excited that you're finding our software so easy to use, configure and brand! We're also very pleased that your experiences with our Support Team have been positive as well - we work very hard to make sure that is the case.
Please do let us know if there's anyway we can serve you more (or better)!
Thanks,
The BigTime Customer Success Team
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BigTime Pricing
BigTime Pricing
EXPRESS: $10.00 per user, per month.
PRO: $30.00 per user, per month.
PREMIER: $40.00 per user, per month.
EXPRESS: $10.00 per user, per month.
PRO: $30.00 per user, per month.
PREMIER: $40.00 per user, per month.
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BigTime Features
BigTime Features
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Categories
Categories
Additional information for BigTime
Additional information for BigTime
Key features of BigTime
- Automatic reminders
- Billing & invoicing
- Billing rate management
- Cloud integrations
- Custom reports
- DCAA timekeeping
- Document templates
- Email notifications
- Expense tracking
- Invoices
- Mobile app
- Permission management
- Project budgeting
- Project management
- Reporting
- Resource Management
- Revenue Projections
- Task management
- Time tracking
- Timesheets
Benefits
BigTime FAQs
BigTime FAQs
Below are some frequently asked questions for BigTime.
Q. What type of pricing plans does BigTime offer?
BigTime offers the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available
EXPRESS: $10.00 per user, per month. PRO: $30.00 per user, per month. PREMIER: $40.00 per user, per month.
Q. What are the main features of BigTime?
BigTime offers the following features:
- Automatic reminders
- Billing & invoicing
- Billing rate management
- Cloud integrations
- Custom reports
- DCAA timekeeping
- Document templates
- Email notifications
- Expense tracking
- Invoices
- Mobile app
- Permission management
- Project budgeting
- Project management
- Reporting
- Resource Management
- Revenue Projections
- Task management
- Time tracking
- Timesheets
Q. Who are the typical users of BigTime?
BigTime has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does BigTime support?
BigTime supports the following languages:
English
Q. What type of pricing plans does BigTime offer?
BigTime has the following pricing plans:
Subscription
Q. Does BigTime support mobile devices?
BigTime supports the following devices:
Android, iPhone
Q. What other apps does BigTime integrate with?
BigTime integrates with the following applications:
Google Docs, Intuit Data Protect for QuickBooks, Microsoft Outlook, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, Sage Business Cloud Accounting, Sage Intacct, Salesforce Sales Cloud, Slack
Q. What level of support does BigTime offer?
BigTime offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.