
About Odoo
Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Key benefits of Odoo
-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).
-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.
-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.
-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.
-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.
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Reviews
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- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ultra Paretto Effect : 80% in a few minutes, 20 last in a few days ç
Reviewed on 24/10/2024
I had 2 experiences :
1) Helped a student to scaffold a blog => OK easy
2) I hoped to scaffold...
I had 2 experiences :
1) Helped a student to scaffold a blog => OK easy
2) I hoped to scaffold really quickly a simple WebShop for a Volley ball club, based on the free tiers offer.
Didn't want to manage it for them.
But I quickly understood thant couldn't manage the entire process without a long training.
You should provite "simplified worklfow".
Pros
Service, easy to START a project, in a few minutes, with a few questions, you create a website that SEEMS to fit your needs.
Response time of the web interface is really great, that convinced me to use it.
The feeling is good at first sight .. but ...
Cons
Then when you start to dig into the details, it's really hard to setup it.
Absolutely not user friendly. Some Workflox / UX designs are juste ... horrible.
Setup is spread everywhere in different Apps.
You quickly need to dig really deep to understand the product.
Only "developer" oriented (I'm a developer)
Online documentation is a mess. Seems to be great but is always partally translated (in FR), resulting in "Frenchglish" documentation.
Reasons for Choosing Odoo
Wordpress was too slow. But it was easier to setup.Reasons for Switching to Odoo
I expected the free tier to be enough for my use case. So Odoo was cheaper in this case.- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Odoo, going well but slowly
Reviewed on 04/02/2025
Overall the experience has been great. We've been super happy with their offering. We're trying to...
Overall the experience has been great. We've been super happy with their offering. We're trying to switch our business over to them and it's taking longer then expected but working well so we're satisfied.
Pros
It's simple and easy for everyone from our young employees to the ones who struggle with technology.
Cons
Their customer service is a little slow to respond to our requests and yes we are a paid customer paying for their time.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
It’s a Total Scam – Avoid Odoo at All Costs!
Reviewed on 03/01/2025
Using Odoo was one of the worst decisions we’ve ever made. We signed up for their subscription at...
Using Odoo was one of the worst decisions we’ve ever made. We signed up for their subscription at $13.60/month, only to be charged over $30 in the second month despite not adding any apps or users.
Their account manager, [sensitive content hidden], is completely unprofessional—ignoring emails for days and only responding when relentlessly pushed. The experience dealing with her was beyond frustrating.
When we asked for an explanation for the extra charges, they first claimed we used additional apps. After we provided proof that we didn’t, they shifted to saying we added new users—another lie. We sent further proof showing we had only one user, and since then, they’ve gone completely silent. Two weeks, multiple follow-ups, and still no response.
We cancelled our subscription out of sheer frustration, losing money in the process. No refund, no accountability, and absolutely no care for their customers.
Odoo is a scam. Don’t trust their pricing, their team, or their service. If you value your time and money, stay far away.
Pros
Using Odoo was one of the worst decisions we’ve ever made.
Cons
Odoo is a scam. Don’t trust their pricing, their team, or their service. If you value your time and money, stay far away.
- Industry: Construction Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It runs my entire business.
Reviewed on 29/10/2024
Going on 3 years with it, still liking it.
Going on 3 years with it, still liking it.
Pros
My entire business runs on Odoo. I don't have to try to sync data between multiple apps.
Cons
The appearance is very utilitarian, it could be made to be more appealing.
I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment. You should be able to simplify all of that from just 1 vendor payment screen.
Reasons for Choosing Odoo
Lower Cost, a lot more features, ability to customize.Switched From
QuickBooks DesktopReasons for Switching to Odoo
Lower Cost, a lot more features, ability to customize.- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very easy, interesting and convenienT ERP
Reviewed on 10/12/2024
Very good and interesting. Odoo is on perpetual upgrade to include new ways of working
Very good and interesting. Odoo is on perpetual upgrade to include new ways of working
Pros
Odoo is very convenient and easy. The technical support is excellent and helps till we find the solution
Cons
The fact we cannot reach an expert directly without passing by the assistance module
Odoo FAQs
Below are some frequently asked questions for Odoo.Q. What type of pricing plans does Odoo offer?
Odoo offers the following pricing plans:
- Starting from: $38.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. The Custom plan starts at $46.70 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API.
Q. Who are the typical users of Odoo?
Odoo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Odoo support?
Odoo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Odoo support mobile devices?
Odoo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Odoo integrate with?
Odoo integrates with the following applications:
Adobe Commerce, Adyen, FedEx Ship Manager, Gmail, Google Docs, Google Translate, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, Zapier, authorize.net
Q. What level of support does Odoo offer?
Odoo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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