SharpSpring
Affordable marketing automation for all business sizes
4.5 /5 (650 reviews) Write a Review!SharpSpring Overview
What is SharpSpring?
More than 1,400 digital marketing agencies and 6,000+ businesses worldwide have chosen SharpSpring as their marketing automation partner. Since 2014, SharpSpring has helped marketers to automate workflows, drive more leads and convert those leads to sales. With its competitive pricing and robust platform, the company has gained significant market share from industry leaders in the short time since its inception. Its robust feature set includes behavior-based email marketing, native or third-party CRM integration, social media management tools, visual workflow builder, dynamic forms, buyer personas, landing page builder, blog builder, universal CMS compatibility, and integration with hundreds of applications.
SharpSpring is typically a fraction of the cost of other marketing automation alternatives.
SharpSpring Overview
Pricing
Pricing options
Contact SharpSpring for pricing information
SharpSpring Features
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SharpSpring Reviews
SharpSpring Reviews
SharpSpring is the Best of the Best
My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.
Functional Middle Market Software
Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.
I like using this software.
I LOVE SHARPSPRING
Sharpspring has allowed me to generate new clients and also provide marketing automation services that have helped increase my sales
Great Marketing Automation Software Alternative for Agencies
The onboarding experience was easy and helpful. They helped convert our old database into ready to import SharpSpring csv. Once we were onboarded the team helped us implement other features. As previously stated, their live chat and support is so far unmatched by any other CRM tool i've used.
Best Marketing Automation System!!!!
I have had a very positive experience with SharpSpring. It is an amazing tool and all the functions are easily accessible through the admin interface.
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SharpSpring is the Best of the Best
Pros
I really enjoy the various features that are available within the platform! It allows us to quickly and easily identify our prospects, capture their information on the website, and then market to them in a way that is meaningful and generates new business for us.
Cons
In their mission to make their platform compete, they often focus on getting new features out quickly but then have to go back and update later. I've seen this happen for them with tools like Video Calling, which became quickly available due to COVID-19 but lacks the robustness of other dedicated video platforms that I would imagine most companies already use.
Functional Middle Market Software
Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.
I like using this software.
Pros
I love using this software on a daily basis and using it to manage my leads. As a salesperson, it is challenging to find a CRM that actually works for you, not where you have to work for it. I like the ease of use with the kanban boards as well as the marketing automation for drip campaigns.
Cons
The mobile app is inoperable and not relevant. Sometimes the search feature is challenging to use- sometimes you need to use the companies name, sometimes you have to use the contacts name. When working in the drip campaigns you have to be really specific about which dates you select.
I LOVE SHARPSPRING
Sharpspring has allowed me to generate new clients and also provide marketing automation services that have helped increase my sales
Pros
I like Sharpspring because it is easy to use and complete. It has very good tools for segmentation of email lists and tracking of leads and sellers.
Cons
I think I could improve the list segmentation and add other social networks for publication.
Great Marketing Automation Software Alternative for Agencies
The onboarding experience was easy and helpful. They helped convert our old database into ready to import SharpSpring csv. Once we were onboarded the team helped us implement other features. As previously stated, their live chat and support is so far unmatched by any other CRM tool i've used.
Pros
The software is easy to use and is constantly being updated with new features. Within our first year of using the tool, at least 4 new features were rolled out, all of which were useful. Their live support is great. They are thorough and they followup. There have been several instances where the team has followed up after the fact to check in and see if additional support was needed
Cons
I would love more training. The videos are good and useful, but would love more virtual webinars or if being a partner allowed for more 1-on-1 type training. I also wish some of the CRM fields had more customization instead of being default/standard.
Best Marketing Automation System!!!!
I have had a very positive experience with SharpSpring. It is an amazing tool and all the functions are easily accessible through the admin interface.
Pros
Where do I begin?! SharpSpring is a high functioning, easy to use marketing automation system. It has a wide range of functionalities and helpful automation capabilities.
SharpSpring allows us to monitor our user interactions with our website and paid social campaigns. This allows us to better understand and track our users and help determined the best platforms to promote our campaigns. The campaign manager is a great tool, it allows you to effectively track your leads and determine where they came form.
To top it off, the support team is phenomenal. They are very professional, responsive and provide solutions to any issue you may have. I can always count on the support team to provide quick and easy solutions when I am having difficulties.
Cons
The only con I can think of is the lack of display/functionality options in the form and landing page builder. SharpSpring give you the option of building a custom stylesheet but it can become time consuming. Other than that, I haven't run into any issues with the software.
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SharpSpring Pricing
SharpSpring Pricing
Contact SharpSpring for pricing information
Contact SharpSpring for pricing information
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SharpSpring Features
SharpSpring Features
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Categories
Categories
Additional information for SharpSpring
Additional information for SharpSpring
Key features of SharpSpring
- A/B Testing
- Activity Dashboard
- Activity Tracking
- Anonymous Web Visitor Identification
- Auto-Responders
- Automatic Lead Distribution
- Automatic Notifications
- Automatic Reminders
- Behavior-Based tracking
- Business Analysis
- CRM Integration
- CRM, Database Management
- Campaign Analysis
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Chat
- Click-Through Tracking
- Contact Database
- Contact History
- Content Library
- Content Library, Trackable Assets
- Content Repository
- Conversion Tracking
- Custom Fields
- Custom Forms
- Custom Landing Pages
- Custom Lead Scoring
- Customer Accounts
- Customer Analysis
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard Creation
- Data Filtering
- Data Import/Export
- Drag & Drop Interface
- Drag-and-Drop Customizable Pipeline
- Drip Email Marketing
- Dynamic Content
- Dynamic Forms
- Dynamic Lists
- Email & Text Alerts
- Email Distribution
- Email Integration
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Event Tracking
- Event Triggered Actions
- Event Triggered Email
- Forms Management
- Image Library
- Landing Page Builder, Landing Page Templates
- Landing Page Templates
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Scoring
- Life of the Lead - Contact Activity Timeline
- Market Segmentation
- Multi-Campaign
- Multi-Channel Marketing
- Multi-Company
- Multi-Country
- Multiple Data Sources
- Multiple User Accounts
- Multiple device recognition & tracking
- Open API
- Pipeline Management
- Pipeline Reports
- Preview Functionality
- ROI Analytics
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recurring Tasks
- Reminders & Notifications
- Robust Reports & Analytics
- Rules Engine
- Sales Analytics
- Sales Reporting
- Sales Tracking
- Scheduled Emails
- Shopping Cart Integration
- Single Sign On
- Social Media Integration
- Social Media Management, Content Calendar
- Social Media Marketing
- Template Management
- Third-Party Integrations
- Tracking Features
- Unsubscribe Database
- Visitor Targeting
- Visitor Tracking
- Visual Workflow Builder
- WYSIWYG Editor
- WYSIWYG Email Editor, Email Templates
- Web Forms
- Workflow Management
Benefits
Utilize SharpSpring’s built-in CRM, or leverage the open API and universal CMS compatibility to integrate with a third-party CRM of your choice.
SharpSpring's all-in-one system has dynamic forms, a landing page builder, blog builder, natively integrated social tools, and behavior-based email marketing.
Go beyond outdated email service providers by sending relevant content to the right lead at the right time. Leverage after-the-click tracking, notifying sales people to take action at the right moment.
SharpSpring forms allow you to build, reorder, and customize fields through a smooth drag-and-drop editor. Most fields are auto-completed for returning visitors, and SharpSpring’s progressive profiling feature allows you to collect more information on your leads as they engage with your forms over time.
Track all sales opportunities starting from creation to close with a high-level view of the entire pipeline. SharpSpring’s pipeline is customizable so you can mold it to fit your sales process.
SharpSpring analytics provide relevant and accurate data for better decision making and a clear understanding of your return on investment. Even better, ROI can be broken down by individual campaigns.
The powerful rules engine eases the process of marketing automation. With visual workflows, it’s easy to engage leads at various points in the buyer’s journey and customize each user experience.
The open API and PieSync and Zapier integrations help to connect hundreds of third-party applications with SharpSpring, along with keeping the user data safe and secure.
SharpSpring FAQs
SharpSpring FAQs
Below are some frequently asked questions for SharpSpring.
Q. What type of pricing plans does SharpSpring offer?
SharpSpring offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact SharpSpring for pricing information
Q. What are the main features of SharpSpring?
SharpSpring offers the following features:
- A/B Testing
- Activity Dashboard
- Activity Tracking
- Anonymous Web Visitor Identification
- Auto-Responders
- Automatic Lead Distribution
- Automatic Notifications
- Automatic Reminders
- Behavior-Based tracking
- Business Analysis
- CRM Integration
- CRM, Database Management
- Campaign Analysis
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Chat
- Click-Through Tracking
- Contact Database
- Contact History
- Content Library
- Content Library, Trackable Assets
- Content Repository
- Conversion Tracking
- Custom Fields
- Custom Forms
- Custom Landing Pages
- Custom Lead Scoring
- Customer Accounts
- Customer Analysis
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard Creation
- Data Filtering
- Data Import/Export
- Drag & Drop Interface
- Drag-and-Drop Customizable Pipeline
- Drip Email Marketing
- Dynamic Content
- Dynamic Forms
- Dynamic Lists
- Email & Text Alerts
- Email Distribution
- Email Integration
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Event Tracking
- Event Triggered Actions
- Event Triggered Email
- Forms Management
- Image Library
- Landing Page Builder, Landing Page Templates
- Landing Page Templates
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Scoring
- Life of the Lead - Contact Activity Timeline
- Market Segmentation
- Multi-Campaign
- Multi-Channel Marketing
- Multi-Company
- Multi-Country
- Multiple Data Sources
- Multiple User Accounts
- Multiple device recognition & tracking
- Open API
- Pipeline Management
- Pipeline Reports
- Preview Functionality
- ROI Analytics
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recurring Tasks
- Reminders & Notifications
- Robust Reports & Analytics
- Rules Engine
- Sales Analytics
- Sales Reporting
- Sales Tracking
- Scheduled Emails
- Shopping Cart Integration
- Single Sign On
- Social Media Integration
- Social Media Management, Content Calendar
- Social Media Marketing
- Template Management
- Third-Party Integrations
- Tracking Features
- Unsubscribe Database
- Visitor Targeting
- Visitor Tracking
- Visual Workflow Builder
- WYSIWYG Editor
- WYSIWYG Email Editor, Email Templates
- Web Forms
- Workflow Management
Q. Who are the typical users of SharpSpring?
SharpSpring has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does SharpSpring support?
SharpSpring supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish, Turkish
Q. What type of pricing plans does SharpSpring offer?
SharpSpring has the following pricing plans:
Subscription
Q. Does SharpSpring support mobile devices?
SharpSpring supports the following devices:
Android, iPhone
Q. What other apps does SharpSpring integrate with?
SharpSpring integrates with the following applications:
APIANT, Accelo, LeadsBridge, LiveAgent, OptinMonster, PieSync, Pipedrive, ProjectManager.com, Teamleader, amoCRM
Q. What level of support does SharpSpring offer?
SharpSpring offers the following support options:
Online Support, Phone Support, Video Tutorials, Knowledge Base, FAQs
My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.