About HubSpot CRM

HubSpot CRM has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM takes care of all the little details - logging emails, recording calls, and managing data - in a very intuitive manner therefore freeing up valuable selling time in the process.

Get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. Sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.

HubSpot CRM tracks customer interactions automatically – whether they’re in an email, across social media, or on a call. Sync with Gmail or Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.

Pricing starting from:

$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HubSpot CRM

Key benefits of HubSpot CRM

Database - Automatically create company records, associate contacts, de-duplicate leads, and handle details that teams shouldn’t be distracted by. Have the ability to collect & store data on contacts, companies, deals, and tasks with a database that is customizable to match users' needs.

Timeline: Organize every e-mail, note, call and even website visits into one simple and intuitive view. Our current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place.

Templates & Content - Build and save email templates, schedule messages and store sales content in HubSpot CRM.

Company Database & Automatic Enrichment - Instantly see useful and any new information about your contacts or company you add to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of your website traffic to identify companies browsing your site. You can add social profiles, any background information, details on key employees and related companies.

Integrates with tools you already use - HubSpot CRM connects to the tools you already use, keeping itself up to date and surfacing useful details throughout your day (without even logging in to your CRM system.) Integrations include Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. It's there when you need it, out of your way when you don't.

Fully integrated with HubSpot Marketing - Bridge the gap between sales and marketing without the hassle of integrations and syncing. HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox & social media about the contacts you communicate with right inside your inbox.

Devices

Business size

S M L

Markets

Australia, Belgium, Brazil, Canada, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Ireland, India, Japan, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Sweden, Singapore, United States

Supported Languages

English, French, German, Japanese, Portuguese, Spanish

Pricing starting from:

$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HubSpot CRM

Images

HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.
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HubSpot CRM video
HubSpot CRM video HubSpot CRM Software - Hubspot CRM pipeline management HubSpot CRM Software - Hubspot CRM automatic sales activity logging HubSpot CRM Software - Hubspot CRM lead details HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance. HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline. HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically. HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.

Features

Total features of HubSpot CRM: 68

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management Software
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Customer Database
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Live Chat Software
  • Marketing Automation Software
  • Mobile Access
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics Software
  • Project Management Software
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reporting/Analytics
  • Routing
  • Sales Pipeline Management
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Third-Party Integration
  • Workflow Management Software

Alternatives

Salesforce Sales Cloud

4.4
#1 Alternative to HubSpot CRM
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Zoho CRM

4.3
#2 Alternative to HubSpot CRM
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Pipedrive

4.5
#3 Alternative to HubSpot CRM
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions...

Pardot

4.1
#4 Alternative to HubSpot CRM
Pardot from Salesforce is a marketing automation solution designed to bridge the gap between sales and marketing teams,

Reviews

Overall rating

4.5 /5
(2,923)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support Software
4.4/5

Already have HubSpot CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 2,923
Anthony J.
Overall rating
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A G-Suite Friendly CRM

Reviewed on 02/12/2021

It has been great so far I will be getting the upgraded version when I expand my sales team.

It has been great so far I will be getting the upgraded version when I expand my sales team.

Pros

Ease of use. Once I receive a lead by email, its a simple matter of replying using the Hubspot extension and then I can modify it as a contact.

Cons

The call feature uses the computer, I wish it would just transfer to your cell phone.

Jesse L.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellent CRM for SMEs and growing companies

Reviewed on 21/12/2021

Pros

Hubspot CRM is very simple to learn and get using quickly. For most companies with 1-10 sales people it will have all the tools you need to connect your sales and marketing teams and manage leads, deals and pipelines.

Cons

Lacks some of the force actions of bigger CRMs, and the cost for sales enterprise is getting high.

Alternatives Considered

Salesforce Sales Cloud and Zoho CRM

Reasons for Choosing HubSpot CRM

Integration with marketing automation tool

Switched From

Dynamics 365

Reasons for Switching to HubSpot CRM

Simpler UI, ease of use, integration with Hubspot MA
Stephanie S.
Overall rating
  • Industry: Machinery
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Hubspot

Reviewed on 14/11/2021

Pros

There is a lot of data that can be analyzed

Cons

The available functions and set up can be very overwhelming.

Juan M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The go-to-CRM for startups growing from small to medium fast

Reviewed on 17/09/2021

An exceptional CRM. There is a reason why it stands out as the leading CRM tool for SMBs. Value for...

An exceptional CRM. There is a reason why it stands out as the leading CRM tool for SMBs. Value for money can get a little expensive. However, it probes worthy after using the extensive suite of features.

Pros

Hubspot is effortless to set up and intuitive to use.
It counts with a vast array of features although it doesn't get overly complicated.
Its B2B library is extensive and you can find plentiful resources to learn about B2B sales and marketing

Cons

I wished its automation and reporting tools were more developed. The workflow feature does provide automation capabilities, however after entering into some depth, it eventually falls short.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing HubSpot CRM

Hubspot was more known. It integrated better with Google suite

Switched From

Zoho CRM

Reasons for Switching to HubSpot CRM

Hubspot was cheaper
Aaron A.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Hubspot CRM after 4 years

Reviewed on 02/12/2021

We are able to keep all contacts in one central location and glean insight into how the sales team...

We are able to keep all contacts in one central location and glean insight into how the sales team is performing by tracking deal progression.

Pros

Hubspot works really well for us as a notification and sales funnel program. You can automate work flows and have calls dialed immediately one after another so you aren't inputting phone numbers or having to find the next prospect to contact.

Cons

Can be overwhelming for those who are not experienced with a CRM. Because of the many functionalities, sometimes it can be difficult to get exactly where you need to be between contacts/companies. Obviously is not an issue after spending some time with the program.

Alternatives Considered

Outfield and Salesforce Service Cloud

Reasons for Switching to HubSpot CRM

Hubspot was more cost effective and met our specific needs better than the alternatives we considered.
Showing 5 reviews of 2,923 Read all reviews

HubSpot CRM FAQs

Below are some frequently asked questions for HubSpot CRM.

HubSpot CRM offers the following pricing plans:

  • Starting from: $50.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

HubSpot CRM is available for free of cost. Users can add 1,000,000 contacts and unlimited users. Free access to the CRM has no time limit. Starter: $50/month or $600/year Professional: $1780/month or $19200/year Enterprise: $4000/month or $48000/year

HubSpot CRM has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

HubSpot CRM supports the following languages:

English, French, German, Japanese, Portuguese, Spanish

HubSpot CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

HubSpot CRM integrates with the following applications:

123FormBuilder, AWeber, Accelo, Act!, ActiveCampaign, ActiveDEMAND, AdRoll, Aircall, AllClients, AnyMeeting, Apptivo, Asana, AskNicely, Atomic AI, Attribution, Automate.io, Autopilot, Azuqua, Batchbook, Bedrock Data, Benchmark Email, Bidsketch, BigContacts, Bitrix24, BrightInfo, Brightcove, Calendly, CallRail, Campaign Monitor, Capsule, Ceros, Chargebee, ChartMogul, ClearVoice, ClickUp, ClientPoint, Clio, CompanyHub, ConnectWise Manage, Constant Contact, Contactually, Copper, Creatio CRM, Cyfe, Dasheroo, DataHero, Databox, Datanyze, Debitoor, Direct Mail, DocSend, Drift, Drip, EZ Texting, Ease, Efficy CRM, Emma, Eventbrite, Facebook for Business, Formstack Forms, FreshBooks, Freshsales, Front, FullContact, GetResponse, GetSiteControl, Gmail, GoToWebinar, Google Calendar, Google Contacts, Google Forms, Google Workspace, Gravity Forms, Groove, Grow, HelloSign, Help Scout, Highrise, Hotjar, HubSpot Marketing Hub, HubSpot Sales Hub, Infer, Insightly, Instapage, Intercom, Invoca, Join.Me, Jotform, Justuno, Keap, Kissmetrics, Kixie PowerCall, Klipfolio, Kustomer, LeadDyno, LeadGnome, LeadMaster, LeadsBridge, Less Annoying CRM, LinkedIn for Business, LiveChat, LiveHelpNow, Livespace, Lucky Orange, MailUp, Mailchimp, MailerLite, Marketo Engage, Membrain, Microsoft 365, Microsoft Excel, Microsoft Outlook, MoData Suite, Mojo Help Desk, Myphoner, Nimble, Nutshell, Olark, OnePageCRM, Operations Hub, Outreach, PandaDoc, Pardot, Paycove, PersistIQ, PhoneWagon, Pipedrive, Pipeline, Pipeliner CRM, Podio, PowToon, Practice Ignition, Privy, Propeller CRM, Proposify, Pure Chat, QuickBooks Online Advanced, Qwilr, RESULTS.com, Recurly, Referral Rock, Robly, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Service Cloud, SalesforceIQ, Salesmate, ScheduleOnce, Semrush, SendGrid, Sendinblue, ServiceM8, Shopify, Skyvia, Slack, Slemma, Smartling, SnapEngage, Stitch Labs, Stripe, SugarCRM, SurveyMonkey, TIBCO Scribe Online, Taboola, Teamgate, Teamleader, Teamwork, Teamwork Desk, Toky, TractionNext, Trello, Twilio, Typeform, Uberflip, Unbounce, Vidyard, Viewbix, Vtiger CRM, Wave Accounting, Weclapp, Wishpond, Wistia, WooCommerce, Woopra, WordPress, Workbooks, WorkflowMax, Workplace by Facebook, Wufoo, Xero, Zapier, Zendesk, Zendesk Sell, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Invoice, Zoom Meetings, Zoomph, amoCRM, dotdigital Engagement Cloud, dotloop, inboundli, noCRM.io

HubSpot CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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