About Cin7

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Cin7

Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition

Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers

Cin7 processes sales over multiple channels with all stock synced in real time

Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations

Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price

Cin7’s cloud POS can continue to work even when not connected to the internet

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, New Zealand, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Cin7 Software - Cin7 dashboard
Cin7 Software - Cin7 checkout
Cin7 Software - Cin7 customers
Cin7 Software - Cin7 search
Cin7 Software - Cin7 integrations
Cin7 Software - Cin7 analytics
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Features

Total features of Cin7: 134

  • 3PL Management
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM Software
  • Cataloging/Categorization
  • Channel Management Software
  • Check-in/Check-out
  • Commission Management
  • Contact Database
  • Content Management System (CMS) Software
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Database Support
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Drag & Drop
  • EDI Software
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Exceptions Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management Software
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Format Support
  • Offline Access
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing Software
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Project Management Software
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart Software
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management Software
  • Templates
  • Third Party Integrations
  • Transaction History
  • Warehouse Management Software
  • Website Management
  • Workflow Management Software
  • Workflow Scheduler
  • eCommerce Management

Alternatives

Unleashed

4.5
#1 Alternative to Cin7
Unleashed is a web-based system designed for businesses to manage their stock levels and inventory.

NetSuite

4.1
#2 Alternative to Cin7
NetSuite provides organisations with an integrated system of cloud applications that helps them run their business....

QuickBooks Commerce

4.4
#3 Alternative to Cin7
QuickBooks Commerce is powerful cloud-based inventory and order management software for growing multichannel businesses....

Brightpearl

4.4
#4 Alternative to Cin7
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects...

Reviews

Overall rating

4.3 /5
(448)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.2/5

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Showing 5 reviews of 448
Vasili K. Vasili K.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

CIN7 ERP for a technical sales business

Reviewed on 13/09/2020

Pros

Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.

Cons

No ability to digitally pick items in a warehouse

Alternatives Considered

Unleashed and QuickBooks Commerce

Reasons for Switching to Cin7

CIN7 was a closer fit to our existing business processes. Higher customer retention figures. More affordable

Response from Cin7

Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.

Sincerely,
The Cin7 Team

Sean S. Sean S.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Extremely powerful inventory and order processing and logistic package

Reviewed on 11/09/2019

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't...

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Pros

Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Cons

The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Alternatives Considered

Unleashed

Reasons for Choosing Cin7

Other platforms lacked full cloud and API support into accounting software.

Reasons for Switching to Cin7

Unleashed is great for just inventory, but it didn't offer the same level of features we require.

Response from Cin7

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

Amanda S. Amanda S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Cin7 Review

Reviewed on 21/10/2021

Onboarding was rough however once we started working with someone who was able to understand the...

Onboarding was rough however once we started working with someone who was able to understand the questions we were asking, it was a breeze. There have been some hiccups during the 10 months we've been using Cin7 however our support manager, [SENSITIVE CONTENT] has always been incredibly helpful to address all of our concerns. General support takes a really long time to respond but [SENSITIVE CONTENT] is always on top of it.

Pros

The bundling/kitting functionality in Cin7

Cons

The reporting. There are so many reports to choose form which is amazing however none of the reports actually work accurately without a lot of help from support.

Lachlan B. Lachlan B.
Overall rating
  • Industry: Wholesale
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Decent software Terrible support and service.

Reviewed on 18/10/2019

Trying to move our inventory management system to a cloud based one and one that links directly...

Trying to move our inventory management system to a cloud based one and one that links directly with Xero accounting software.

'Onboarding' process was not finished during the time line that Cin7 dedicated to onboarding. Once this deadline elapsed we've been drowning in bugs that we can't get help with. Usual response is 'we're sorry - someone will get back to you in 48 hours.' no one does then we have to keep chasing them for weeks...

Pros

Powerful reporting functionality. Cloud based so good access.

Cons

Support. We have a bug list a mile long and we can't get anyone from Cin7 to respond. I'm actually reviewing here in the hope that having it in public will prompt Cin7 into getting back to us. We switched to their inventory management system but trying to get help to make the program work to the requirements of our business has been a nightmare. Unless this suits your needs perfectly straight-out-of-the-box I recommend you look elsewhere.

Alternatives Considered

Unleashed, Geckoboard, and DEAR Systems

Reasons for Choosing Cin7

need to integrate with Xero accounting software.

Switched From

MYOB Business

Reasons for Switching to Cin7

It appeared to have better method of dealing with our specific taxation requirements. Ironically we were heavily influenced in the decision by the dedicated onboarding process which has turned into our biggest issue.

Response from Cin7

Hi Lachlan,
Thank you for your feedback. It looks like our team escalated your account to senior customer service representatives early last week. We apologize for your frustration and thank you for your patience. Our representatives will continue to work with you to resolve these issues.

Meagan G. Meagan G.
Overall rating
  • Industry: Wholesale
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great inventory management system

Reviewed on 20/09/2021

Pros

- The onboarding for the software was great. We had access to the Cin7 Academy which walked through most steps and our dedicated onboarding specialist [SENSITIVE CONTENT] helped us weekly with any other issues that required more knowledge. No pressure was given to speed up this process and onboarding was overall a very good experience.
- Cin7 has a lot of features that are helpful for a growing business such as contact logs and templates, linking orders to PO's and credit limits.

Cons

- The software is somewhat 'clunky', not as intuitive as other softwares. An update in the overall users interface could help.

- Onboarding is expensive but if you have a great onboarding specialist it is worth it.

- Can be laggy

- Some features could be more fleshed out, especially in the B2B but they are working on that.

Alternatives Considered

Unleashed

Reasons for Choosing Cin7

TradeGecko/Quickbooks Online announced in June that they would be sunsetting their software for customers outside of the US. We needed a new platform that could take over and have features that TG was missing.

Switched From

Quickbooks Online

Reasons for Switching to Cin7

We considered Unleashed as a potential software, and almost went with them as the B2B portal was outstanding. But ultimately choose Cin7 as the Unleashed did not have a seperate field for SKU and description, but rather combined them.
Showing 5 reviews of 448 Read all reviews

Cin7 FAQs

Below are some frequently asked questions for Cin7.

Cin7 offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Cin7 has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Cin7 supports the following languages:

English

Cin7 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Cin7 integrates with the following applications:

3PL Warehouse Manager, Afterpay, Authorize.Net, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Magento 2, Magento Commerce, Mailchimp, Maropost Commerce Cloud, Marsello, Microsoft Excel, NuORDER, OFX USForex, PayPal, Payability, Prospect CRM, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero

Cin7 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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