
About Vtiger CRM
Vtiger's All-in-one CRM helps teams create delightful experiences across the entire customer life cycle.
1. Marketing teams to capture and nurture leads.
2. Sales teams to score, track and close resulting deals.
3. Support teams to access complete customer history and provide exception support.
Pricing starting from:
$42.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Vtiger CRM
Key benefits of Vtiger CRM
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
$42.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Vtiger CRM
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Features
Total features of Vtiger CRM: 93
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Reviews
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- Industry: Marketing & Advertising
- Company size: Self Employed
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Review Source
Overall rating
- Value for Money
- Ease of Use
A very adoptable CRM
Reviewed on 24/03/2016
Depending on your needs the Vtiger CRM might be the best CRM for you. I needed a CRM where I would...
Depending on your needs the Vtiger CRM might be the best CRM for you. I needed a CRM where I would be able to change fields, add fields, create my own templates for printing, add functions and checklists for my daily work. I also had one specific demand - I wanted one CRM but for 3 companies. I'm an entrepreneur so at present I'm involved in 3 companies and closely working with other entrepreneurs and we share customers. But we want to send quotes, sell orders and other information from different companies to each customer but have alla customers in one CRM. Vtiger solved this.
Pros
Very adoptable. Depending on which version you choose you will have different modules and the possibility to add modules of your own or deactivate modules you don't need. All records from the different modules can be printed out and you can change the templates.
Vtiger is complex and can be adopted to all your needs but then you need someone within the organisation that would love to get into the system and make the changes. The vtiger support are great to.
I have been able to create a CRM that works for me, all my companies and partners and help us give create customer service and of course keep up with leads, projects, email campaigns and todos.
Cons
Well Vtiger might not be the CRM for companies that only need to have a simple register of clients companies and leads. Since there are so many great modules you really have to set a aside time to get to know the system so if you don't have time or only need a few limited functions you maybe should not choose vtiger.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best for money
Reviewed on 09/10/2019
We have introduced vtiger from the decision date in rolling planning. This enabled us to cover 90%...
We have introduced vtiger from the decision date in rolling planning. This enabled us to cover 90% of our needs within a very short time (less than 1 month). An unequalled value, which I was not able to realize with other solutions.
Pros
- functionality
- customizability
- stability
Cons
- often many clicks to the destination
- many open windows
- restricts clarity
Reasons for Choosing Vtiger CRM
We have introduced vtiger from the decision date in rolling planning. This enabled us to cover 90% of our needs within a very short time (less than 1 month). An unequalled value, which I was not able to realize with other solutions.Reasons for Switching to Vtiger CRM
- best price and performance ratio - rapid implementation - simple user guidance - little user training necessary - variety of functions- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
CRM whose strength was the community forgotten by the manufacturer
Reviewed on 18/08/2020
In general terms, the CRM is good, but without community collaboration is hardly to make it better...
In general terms, the CRM is good, but without community collaboration is hardly to make it better and adaptable to current time
Pros
Its very powerful for use, understand an customize, One of the best CRM's open source from 2004-2014, that cover the income and outcome process of any mid-size organization. with tools provided by community that complement it and make it strength and powerful.
Cons
the manufacturer forget the community and focus its work in On Demand version and it set aside the community that helped develop and grow globally. Today it is positioned as a standard CRM that hardly provides valuable characteristics to the market, as it is no longer open source
Reasons for Switching to Vtiger CRM
open source, community, functionality, flexibility and power are some of its main characteristics undoubtedly- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
One of the best!
Reviewed on 03/12/2020
We adapt CRM to our recruitment process and we install also VTiger to manage our prospect and sales...
We adapt CRM to our recruitment process and we install also VTiger to manage our prospect and sales department. All's just perfect!
Pros
- Easy to configure
- Easy to modify
- Easy to use
- Easy to adapt to your need
- Complete software
Cons
- The email template could be more complete with more design
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Vtiger review
Reviewed on 15/10/2019
daily customer contacts and follow up, opportunities, quotes and invoicing
daily customer contacts and follow up, opportunities, quotes and invoicing
Pros
Cost ease of use and functionality...easy to set up and use and it cost about 10% of what we were using
Cons
there really isn't anything we don't like about it
Vtiger CRM FAQs
Below are some frequently asked questions for Vtiger CRM.Q. What type of pricing plans does Vtiger CRM offer?
Vtiger CRM offers the following pricing plans:
- Starting from: $42.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
15-day free trial, no credit card required. Vtiger offers a number of different packages. Please contact Vtiger Sales team - [email protected] for pricing information. Rates start at $42 per user, per month (billed annually), or $30 per user, per month (billed monthly) One Enterprise: $58 per user, per month (billed annually), or $42 per user, per month (billed monthly)
Q. Who are the typical users of Vtiger CRM?
Vtiger CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Vtiger CRM support?
Vtiger CRM supports the following languages:
Arabic, Chinese, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does Vtiger CRM support mobile devices?
Vtiger CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Vtiger CRM integrate with?
Vtiger CRM integrates with the following applications:
Adobe Commerce, Asterisk, Authorize.Net, Clearbit, Clickatell, DocuSign, Dropbox Business, Exotel, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Gupshup, Intuit Data Protect, Lead Gen & CRM, LinkedIn for Business, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Teams, Olark, PayPal, QuickBooks Online Advanced, Quickbooks Online, Solutions Infini, Stripe, Telzio, TextAnywhere, Twilio, VICIdial, WhatsApp, Xero, Zapier, Zoom Meetings
Q. What level of support does Vtiger CRM offer?
Vtiger CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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