--- description: Detailed reviews on BestNotes based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare BestNotes with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BestNotes Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [BestNotes](/software/102893/bestnotes) # BestNotes Canonical: https://www.getapp.ae/software/102893/bestnotes Page: 1 / 9\ Next: [Next page](https://www.getapp.ae/software/102893/bestnotes?page=2) > BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting > > Verdict: Rated **4.5/5** by 198 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BestNotes BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the Behavioral Health and Addiction Treatment industry. BestNotes merges a CRM and EHR tools into a highly effective software that improves client interactions. BestNotes requires no upfront fees and offers users a month-to-month contract and free training/support. BestNotes offers a fully integrated suite including scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. Automatic updates are applied to documentation to ensure audit and accreditation compliance. Point and click documentation allows users to quickly create group notes and treatment plans. BestNotes tracks sales activity; follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions starting with a secure and HIPAA- compliant patient portal that can be connected to a company’s website with a customized application to auto-populate into intake and clinical documentation. A smart calendar enables users to customize appointment types to include billing and necessary documents for service delivery. Calendar allows users to track no-shows, cancellations and attendance and send appointment reminders via text message. Our audit and accreditation compliant documentation includes: Pre-Screen, Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychosocial Assessment, Psychiatric Evaluation, Comprehensive Diagnostic Assessment, Master Treatment Plan, Treatment Plan Review, Discharge Summary, Medication Management, Vitals/Allergies, Group Notes, Progress Notes (Clinical, DAP, Medication and SOAP options), Case Management, Utilization Review, Consents Tracking outcomes, now a Joint Commission requirement, is easy with BestNotes\!. Send and receive nationally recognized questionnaires electronically and view client and organizational reporting. Keep track of your ongoing charges and payments.with a customizable ledger\! Create invoices, superbills and easily build HCFA-1500 or UB-04 claim forms to eliminate double data entry. To help facilitate effective management of Prior Auths for customers, the BestNotes Prior Authorizations module has been designed to allow staff to: Input Authorization information for patients prior to services being rendered Create Authorization templates in an effort to streamline data entry and help prevent input errors Track and monitor usage of services rendered against a patient's Authorizations With our eMAR, users can group clients together for a customizable med-pass time, prep medications and track inventory, see when a medication is taken or refused and capture employee and client signature, out-of-the-box reporting for easy quality assurance. BestNotes reporting features comes with 60+ reports out of the box. Users can also build custom reports. Human resources can securely store employee files, capture signatures for reviews, disciplinary action, notifications or benefits, receive customizable job applications through your website and track ongoing education credits. Please contact us for a demonstration: sales@bestnotes.com ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 198 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BestNotes - **Location**: Twin Falls, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $58.00 - **Pricing model**: Per User - **Pricing Details**: Unlimited training and support and month-to-month contract. $57 per user/month for first 10 users, $22.50 per user/month for users 11-100 and $11.50 per user/month for users 101+. Visit our pricing page on our website to learn more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Tracking - Appointment Management - Appointment Scheduling Software - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Case Management Software - Charting - Claims Management Software - Client Management - Client Portal - Coding Assistance - Compliance Management - Compliance Tracking - Confirmations/Reminders - Contact Management Software - Customizable Forms - Customizable Reports ## Integrations (5 total) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.ae/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.ae/directory/56/electronic-medical-records/software) - [Medical Scheduling Software](https://www.getapp.ae/directory/68/medical-scheduling/software) - [Mental Health Software](https://www.getapp.ae/directory/71/mental-health/software) - [Healthcare CRM Software](https://www.getapp.ae/directory/937/healthcare-crm/software) - [Substance Abuse EMR Software](https://www.getapp.ae/directory/3575/substance-abuse-emr/software) ## Alternatives 1. [Carepatron](https://www.getapp.ae/software/2048864/carepatron) — 4.4/5 (844 reviews) 2. [EHR YOUR WAY](https://www.getapp.ae/software/102909/ehr-your-way) — 4.9/5 (527 reviews) 3. [Alleva](https://www.getapp.ae/software/2060766/alleva) — 4.5/5 (282 reviews) 4. [SimplePractice](https://www.getapp.ae/software/102879/simplepractice) — 4.6/5 (2822 reviews) 5. [TheraNest](https://www.getapp.ae/software/102857/theranest-mental-health) — 4.4/5 (1030 reviews) ## Reviews ### "BestNotes to organize your mind \!\!" — 4.0/5 > **Jose Gregorio** | *26 September 2018* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: BestNotes is a cloud based health or medical records system. Conceptualized for small and medium clinics. BestNotes offers applications for mobile devices on Android and iOS. > > **Cons**: BestNotes has managed to satisfy the need to solve the complex task of managing patient documents. It is a software that covers all the administrative aspects to handle medical documents. It has a practical, simple and fast search systems. Its interface has the information well ordered so that the medical authority can make a diagnosis. The more medical history a patient has, the order of visualization of the data is decisive for a diagnosis and this system does it very well. > > So far I have had to install this system to more than 30 people and none have expressed unwanted comments about the operation and operation of the system. They are very satisfied customers because of the way they organize medical information and how they access it. ----- ### "Madison Martin Fire Sky Recovery Clinical Coordinator" — 4.0/5 > **Madison** | *19 August 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Very easy to navigate. Very easy to learn and train new employees on. Very secure client files. The value is great. Customer support is very quick to respond and very helpful. > > **Cons**: Customer support must be contacted to make changes to templates. It would be much easier for each customer to be able to edit their own templates. > > I have used BestNotes as the only EHR at my facility and I have really enjoyed the experience. It is very simple to use and train my employees on. The value is great. It was very easy to implement and add users to. I have enjoyed using it overall at my facility. ----- ### "Pretty Good system for the price" — 3.0/5 > **Bobby** | *10 October 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Customer support has improved greatly. I appreciate that they can resolve most issues fairly quickly. > > **Cons**: System down time. Seems like there have been several over the last few months mid-day. It challenges us when we are at time sensitive entries and data needs > > For an affordable system, it is fairly easy to use and I'm glad support is always willing to help. I have not had too many serious issues ----- ### "Good system for resident records" — 4.0/5 > **James** | *20 August 2025* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: After we began using Best Notes it has made our record keeping very easy and helpful. All staff have quick access to what the current status of our residents is. We do not use the billing aspect, nor the patient portal. Security is tight and will log you off if not actively in use. > > **Cons**: the billing per user makes NO exceptions for anything unusual. We had a staff member on line for 2 days and were billed for the whole month. > > Very helpful resident record process. Easy to add new staff. adaptable as we discover new issues that we need to keep track of. ----- ### "Clinical Director" — 5.0/5 > **Janice** | *19 August 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Best Notes is easy to flow through. The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents to sign, it is available and easy to get to, review, and sign. > > **Cons**: Some information does not populate over from other documents. This information has to be copied and pasted to other documents > > I have used Best Notes for the past 5 years. I have used other EMRs and Best Notes seems to be the easiest and user friendly. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ae/software/102893/bestnotes?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/102893/bestnotes) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data