IntakeQ
About IntakeQ
IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share case forms with their patients, and receive them back completed & signed electronically before their next appointment. The product automates the form intake process thereby improving recordkeeping and customer/patient onboarding. The solution is well suited for the needs of individual practitioners, as well as for clinics and big hospitals.
IntakeQ helps to eliminate paperwork by converting customers’ existing forms or re-creating the forms into an electronic form for a small fee. The product also enables customers to integrate intake forms into their website, providing customers with their branded questionnaires. The software offers an intuitive interface for creating customized intake forms with flexible question formats that can be accessed from any device including tablets. IntakeQ offers automated voice based, email and SMS reminders to patients by using an opt-in checkbox in the forms, the feature helps in the reduction of no-shows or appointment cancellations. The product also offers an online booking widget that can be embedded into the customer website, which allows users to set up flexible hours, sending intake package upon booking, allowing booking for multiple location from a single interface, and syncing appointments with Google Calendars.
IntakeQ is HIPAA compliant and is hosted on the cloud. The product offers the support of e-Signatures to their customers, as well as integration with all major credit card gateways. The software also allows users to create detailed patient treatment notes and case histories that include diagrams & attachments. Some of IntakeQ's key customers include Propel Physical Therapy, LEO Training, Winston Center, and several individual healthcare practitioners.
IntakeQ also offers a practice management solution, PracticeQ. PracticeQ offers tons of useful features and integrations to help smoothly run your practice.
Key benefits of IntakeQ
? IntakeQ enables healthcare professionals to electronically share case histories & other forms with their patients, and have them back before their appointment is scheduled.
? The product helps in automating the form intake process resulting in reduced paperwork, and improved record keeping.
? The solution offers integration with the customer's website from where they can deliver embedded questionnaires.
? IntakeQ enables customers to convert or re-create their existing intake and consent forms into an electronic format.
? The product provides automated SMS and voice based reminders to patients to reduce no-shows, through a simple reminder opt-in check-box in the form.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best customer service on the planet
Reviewed on 10/01/2019
Pros
I absolutely LOVE IntakeQ. The best thing about it is the customer service. I've never before experienced such quick answers to my questions online. And they are super helpful and will bend over backward to help you. Allow me to tell you a story about this! We were scrambling in my group counseling practice to send out new forms to all of our clients (hundreds) before the start of 2019. It was critical we get this going before Jan. 1, so of course at the last minute, before the long holiday weekend, I discover that I hadn't done things quite correctly for our needs and so I was pretty freaked out. I was emailing customer support, who was always just so happy to help me! It had to be like 6 pm or something in NYC or wherever IntakeQ is located, and I just kept discovering new needs that I had and so I just kept asking him questions, and at times he would take care of things so quickly it was amazing. I'm pretty convinced he stayed late one New Years Eve weekend just to help me out. It was exemplary customer service and saved my life! IntakeQ makes our forms look attractive, seamless and professional. It is so quick and easy and actually kind of fun to see clients progress through them quickly in our office. We love the capability to send out many forms in one email to clients in advance of their first visit. We can also get signatures from multiple people. Clients actually commented on how attractive and professional our forms are!
Cons
I cannot think of any cons for IntakeQ!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Bell Chiropractic Review
Reviewed on 10/10/2024
Love to use it and easy for almost everyone to access.
Love to use it and easy for almost everyone to access.
Pros
The easiness to import the information into our systems.
Cons
Sometimes patients do not complete the forms entirely because they don't know to continue
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Review
Reviewed on 11/04/2023
Pros
I like the forms because I can send them direct.
Cons
I don’t like that I can’t edit the payment plan.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Good product for independent practitioners
Reviewed on 10/10/2024
I have used it for 2 years and still love it!
I have used it for 2 years and still love it!
Pros
Easy and intuitive - can get started right away
Cons
Customer service is a relative weakness compared to rest of product
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Easy to use, very professional
Reviewed on 10/10/2024
Great! I plan to keep using for my practice.
Great! I plan to keep using for my practice.
Pros
Easy for me, very professional interface for clients.
Cons
Having to create forms vs scan them in. Would love to not have to rebuild my forms.
Response from IntakeQ
Hi Amy,
Thank you so much for your review, we are happy to hear you have been enjoying using IntakeQ!
IntakeQ FAQs
Below are some frequently asked questions for IntakeQ.Q. What type of pricing plans does IntakeQ offer?
IntakeQ offers the following pricing plans:
- Starting from: $49.90/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of IntakeQ?
IntakeQ has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does IntakeQ support?
IntakeQ supports the following languages:
English
Q. Does IntakeQ support mobile devices?
IntakeQ supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does IntakeQ integrate with?
IntakeQ integrates with the following applications:
Dropbox Business, Elation Health, Google Calendar, Google Drive, Google Meet, RevolutionEHR, SRFAX, Square Payments, Square Point of Sale, Stripe, Zapier, Zoom Workplace
Q. What level of support does IntakeQ offer?
IntakeQ offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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