eSPACE

We focus on your facility so you can focus on your mission.

About eSPACE

eSPACE, offered by Cool Solutions Group, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.

eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.

eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.

Pricing starting from:

$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of eSPACE

● eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.

● The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.

● The software allows users to automatically import or migrate data from third party data sources, saving time & resources.

● The product offers detailed customer support options that include forums, a knowledgebase, FAQ’s, and video tutorials, as well as traditional phone based & online support.

● The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

eSPACE Software - eSpace event scheduling module with event dashboard view
eSPACE Software - eSpace facilities management dashboard view
eSPACE Software - eSpace event scheduling module with events calendar view
eSPACE Software - eSpace software can be accessed across multiple devices
eSPACE Software - eSpace work order management module with users dashboard view
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eSPACE video
eSPACE video
eSPACE video
eSPACE Software - eSpace event scheduling module with event dashboard view eSPACE Software - eSpace facilities management dashboard view eSPACE Software - eSpace event scheduling module with events calendar view eSPACE Software - eSpace software can be accessed across multiple devices eSPACE Software - eSpace work order management module with users dashboard view

Features

Total features of eSPACE: 40

  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Tracking Software
  • Calendar Management
  • Conferences/Conventions
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Event Scheduling
  • Exhibit/Vendor Management
  • Inspection Management
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Job Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance Software
  • Real Time Monitoring
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Resource Management Software
  • Room Block Management
  • Scheduling Software
  • Service History
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Ticketing Software
  • Vendor Management Software
  • Weddings/Parties
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

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Reviews

Overall rating

4.4 /5
(423)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.6/5

Already have eSPACE?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 423
Luke L.
Overall rating
  • Industry: Religious Institutions
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

eSpace is the event management solution we needed

Reviewed on 15/12/2019

Overall it's been a very positive experience. We were looking for something to fix a difficult...

Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.

Pros

I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.

Cons

Lack of SSO, some information is not accessible in the API, some permissions quirks.

Response from Cool Solutions Group

Luke: Thank you for the review.

I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great.

Merry Christmas

Tim Cool
Founder

Eric F.
Overall rating
  • Industry: Religious Institutions
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great customer support

Reviewed on 03/01/2020

Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been...

Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been prompt, courteous and helpful as she answers my rudimentary questions.

Pros

It's user friendly while still having the available options for all our event and building schedule needs.

Cons

I'm still new to the software so I can't really pick out anything as of yet. The one part I had trouble with is figuring out the 'route' a request takes once submitted. It would be a nice feature to designate the order of specific individuals the request has pass through during the approval process.

Response from Cool Solutions Group

Eric: Thank you for the review and feedback.

Please feel free to let our team know of any feature enhancements we can help with.

Tim Cool
Founder

Bonnie M.
Overall rating
  • Industry: Religious Institutions
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

My review

Reviewed on 12/11/2018

I love how fast and easy it is to contact support. They are always quick and polite with responses....

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Pros

I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Cons

Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

Response from Cool Solutions Group

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance.

Tell Jason Powell I said HEY!

Tim Cool
[email protected]

Christine B.
Overall rating
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software Package

Reviewed on 27/12/2019

Our experience has been great. We came from a clunky system where it was hard to search and find...

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Pros

The ease of use and storage of information.

Cons

The un-customizable pieces within a work order.

Response from Cool Solutions Group

Christine: Thank you for the review.

I would welcome your input on which components of the work order should/could be customizable.

Thanks

Tim Cool
Founder

Bradd J.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Highly satisfied, improved operational efficiencies, better organized multi-site management

Reviewed on 01/03/2018

Pros

We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.

Cons

The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

Response from Cool Solutions Group

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team.

Tim Cool

Showing 5 reviews of 423 Read all reviews

eSPACE FAQs

Below are some frequently asked questions for eSPACE.

eSPACE offers the following pricing plans:

  • Starting from: $50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

eSPACE has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000

eSPACE supports the following languages:

English

eSPACE supports the following devices:

eSPACE integrates with the following applications:

Gmail, Microsoft Outlook

eSPACE offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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