About eSPACE
eSPACE, offered by Cool Solutions Group, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.
eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.
eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.
Key benefits of eSPACE
? eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.
? The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.
? The software allows users to automatically import or migrate data from third party data sources, saving time & resources.
? The product offers detailed customer support options that include forums, a knowledgebase, FAQ’s, and video tutorials, as well as traditional phone based & online support.
? The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.
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- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Our experience using eSPACE has been very good. They are extremely helpful, responsive and...
Reviewed on 05/03/2018
Pros
The software does everything it is advertised to do and they are continually making improvements to make it even better. The customer support is awesome. If we have any issues or problems, they are very responsive and work with us until it is resolved. We have connected our HVAC systems with eSPACE, which was quite a process since our HVAC is an old system. But everyone at eSPACE worked with us through the whole process to get it functioning properly. Everything works automatically and it is great.
Cons
Some of the functions can be a little confusing, but after working with it, we usually figure it out. We would like to customize some of the sub-admin sections more, but the new communications tools available may also eliminate that.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Best Event Scheduling Software There Is. Period.
Reviewed on 28/09/2019
Extremely powerful event scheduling and management software, it works wonders for our church as we...
Extremely powerful event scheduling and management software, it works wonders for our church as we have a multitude of events. It allows each one of our teams to be in the loop and stay on top of the event calendar.
Pros
eSPACE is packed with powerful features and works wonders for our church. Easy to manage events and scheduling. We can easily see which departments are affected by certain events and what is required from each department.
Cons
The Android application lacks the feature of integrating the eSPACE calendar with Google's calendar in my phone. This would be an invaluable addition so I'm not having to swap between multiple calendars constantly.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
We are about 60% pleased with this software.
Reviewed on 26/02/2018
Pros
We appreciate the options that are offered through the software to include details for each event and an overview of calendar.
Cons
There are often very serious glitches to the effective use of the software, and the development team works quite slowly to resolve issues. This is frustrating for our users...
Response from Cool Solutions Group
Sarah: Thank you for your candor. As CEO of eSPACE, I am sorry that we are not meeting your expectations. Please email me personally at [email protected] so that we can set up a time to discuss your concerns.
When we worked with Dan, he was always 100% supportive, so I am concerned with your disappointments.
Thanks
Tim Cool
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great digital assistant
Reviewed on 26/02/2018
Pros
The ability to quickly post an issue On a Sunday morning when things are hectic and chaotic. I also like the ability to review all of the work orders and see and discuss the progress with my team. The mobile app for the iPad and iPhone is very functional as well.
Cons
I wish that the mobile app was easier to use in terms of uploading pictures. It would also be nice if you could assign other projects for other people so that they can see the update. It seems to sometimes be glitchy in terms of the app.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My review
Reviewed on 03/11/2018
Pros
The flexibility and automatic features that it has.
Cons
I wish it was able to connect to more of the other devices we use around the building without the need to build our own code.
Response from Cool Solutions Group
Steve...thanks for the feedback.
I would love to hear more about the other devices you all would like to connect to. We can connect to HVAC, Digital Signage, Door Access and many other devices if there is an API we communicate with.
Feel free to reach out to me direct if you want to explore further.
Thanks
Tim Cool
[email protected]
eSPACE FAQs
Below are some frequently asked questions for eSPACE.Q. What type of pricing plans does eSPACE offer?
eSPACE offers the following pricing plans:
- Starting from: $60.00/month
- Pricing model: Subscription
- Free Trial: Available
Event Scheduler: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) Work Order Management: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) FACILITeSPACE: - Major building system integration Call for pricing
Q. Who are the typical users of eSPACE?
eSPACE has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does eSPACE support?
eSPACE supports the following languages:
English
Q. Does eSPACE support mobile devices?
eSPACE supports the following devices:
Q. What other apps does eSPACE integrate with?
eSPACE integrates with the following applications:
Gmail, Microsoft Outlook
Q. What level of support does eSPACE offer?
eSPACE offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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