NetFacilities
About NetFacilities
NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization.
Key benefits of NetFacilities
WORK ORDER MANAGEMENT: Our fully integrated SaaS and mobile platform allows your tenants, employees, and staff to submit real-time requests from anywhere.
ASSET MANAGEMENT: Our enterprise asset management (EAM) solution enables you to use best practice maintenance standards and track the lifecycles of all asset types.
SITE/JOBSITE MANAGEMENT: You can finally move away from spreadsheets and into one comprehensive software platform to manage all of your vital project and site-specific data.
LABOR TRACKING: Offering a window into your workforce, this feature provides real-time assessments of efficiency, productivity, and compliance. In turn, you can build better schedules and goals.
INVENTORY TRACKING: NETfacilities’ comprehensive inventory management system tracks parts and supplies - like paper products, light bulbs, belts, and hoses
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Awesome App and Awesome Customer Service!!
Reviewed on 05/07/2018
Pros
The ability to manage my services work orders in one place. This allows my technicians to put in notes from the beginning of the repair/service to the completion. This keeps our customer informed at all times. If at any time I have questions or issues, I have a direct contact to assist with any support I need. He is very helpful and has a full understanding of NetFacilities. The report feature is great.
Cons
As much as I love the reports, there are times they fail. NetFacilities can sometimes be slow.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent sofeware
Reviewed on 05/01/2019
As the Facilities Eng. Supervisor I'm able to monitor all work order request a lot more effective...
As the Facilities Eng. Supervisor I'm able to monitor all work order request a lot more effective and present reports to management when needed for accountable. this have cut my tracking work order request down by 50% I love the this software. Hope that NetFacilities can make the changes or updates the concerns that I've experienced.
Pros
I like that the software is very flexible for our Facilities Department. We are able to track many different areas of our department with the work loads etc. it offers a great range of accountable for employees, tenant, and vendors.
Cons
I don't like that the software isn't able to have electronic signature on the system for keys receiving, and other important documents that requires a signature. Not please that the mobile app you aren't able send out news / events or any important updates throughout the system for management or users to be aware or in the loop.
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Quality = Price
Reviewed on 12/02/2020
You can track issues from multiple locations which is really what this is used for.
You can track issues from multiple locations which is really what this is used for.
Pros
In terms of user friendly, this is user friendly and people without facilities background can easily log in and make a work order. Cost if you are looking for budget service
Cons
There should be better prompts to ensure if certain trades are selected, then you should have to make sure an asset is tagged before the work order is created. The mobile interface costs more and is not very useful. This was the lowest cost product and you get what you pay for. There needs to be customization reports
Response from MRI Software
Chelsea, thank you so much for your feedback! We're glad to hear you find NETfacilities easy to use. We've recently made some updates to our solution that I think might solve a few of the issues you mentioned. Our Product Manager will be reaching out to you shortly! Again, thank you for taking the time to review our business!
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
NetFacilities from an Administrator Stand Point
Reviewed on 30/01/2020
Before Netfacilities, I was responsible for 6 locations in putting the work orders in the system...
Before Netfacilities, I was responsible for 6 locations in putting the work orders in the system and generate orders to the Maintenance Staff. Now they are responsible for putting their information into the system and we can generate a weekly, monthly or yearly report if needed.
Pros
This software cut out a lot of paper trails and offered a more electronic trail.
Cons
Sometimes the system freezes but that is to be expected of a new software.
Response from MRI Software
Thanks for the awesome review, Delores! We work hard to save our customers time and make their processes more efficient, and we're happy to hear we hit the mark for you. Thanks for being a great customer!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Netfacilities review
Reviewed on 20/11/2018
It is easy to track my teams tickets and make sure they are being done in a timely manner. It's...
It is easy to track my teams tickets and make sure they are being done in a timely manner. It's also easy to go back and look at closed tickets when an issue arises on a piece of equipment. I love NF!
Pros
As an admin for NF in our facility, I like the ease of changing passwords, how easy it is for me to see my own NF as well as the others on my team in a glance. I love being able to discuss issues within the ticket.
Cons
I don't have any issues with NF at all.
NetFacilities FAQs
Below are some frequently asked questions for NetFacilities.Q. What type of pricing plans does NetFacilities offer?
NetFacilities offers the following pricing plans:
- Starting from: $45.00/month
- Pricing model: Subscription
- Free Trial: Available
NETfacilities offers both a Standard and a Premium Implementation Service. STANDARD: 3 user minimum starting at $45 /month Work Order Management Reporting Analysis Calendar Scheduling Role Based User Access Mobile App Customized KPI Dashboard Site Management Data Export Admin Roles & Task Assignment File Storage Resource Reservations Asset Management Preventive Maintenance Video Training Email Support Self-Guided Implementation PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS: Mass Close-Out of Work Orders Vendor Cost Tab Inventory Tracking Auto-Generated Reports Parent / Child Relationship Downtime Tracking Tenant and Staff Portal Key and Lock Management Unlimited File Storage Language Customization Vendor Management Custom Color Scheme Logo Branding Training / Unlimited Video Unlimited Customer Support Assisted Set-Up & Implementation
Q. Who are the typical users of NetFacilities?
NetFacilities has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NetFacilities support?
NetFacilities supports the following languages:
English
Q. Does NetFacilities support mobile devices?
NetFacilities supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NetFacilities integrate with?
We do not have any information about what integrations NetFacilities has
Q. What level of support does NetFacilities offer?
NetFacilities offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for NetFacilities.
- CMMS Software
- Field Service Management (FSM) Software
- Building Maintenance Software
- Facility Management Software
- Maintenance Management Software
- Field Activity Management Software
- Work Order Software
- School Facilities Management
- Fixed Asset Management Software
- Equipment Maintenance Software
- EAM Software
- Commercial Real Estate Software
- Fleet Maintenance Software
- Asset Tracking Software