--- description: Detailed reviews on OpsGenie based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare OpsGenie with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpsGenie Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Application Performance Management Software](/directory/270/application-monitoring-performance/software) > [OpsGenie](/software/103249/opsgenie) # OpsGenie Canonical: https://www.getapp.ae/software/103249/opsgenie Page: 1 / 7\ Next: [Next page](https://www.getapp.ae/software/103249/opsgenie?page=2) > Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident. > > Verdict: Rated **4.6/5** by 154 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OpsGenie Leverage the Incident Investigation Dashboard, so you can correlate code deployments to incidents and measure deployment quality over time. Link Jira Software Issues and Jira Service Desk records to incidents so the full impact can be easily measured. Notify the right people at the right time using phone calls, text messages, emails or mobile push notifications on Android and iOS devices. Create daily, weekly, or custom on-call rotations (including follow-the-sun) using flexible scenarios that can depend on any combination of location, time, or day. Respond to Incidents from the Incident Command Center, which centralizes all the information needed to collaborate and troubleshoot an incident in one place. Use Slack, Zoom, or Opsgenie’s Native bridge and chat for response. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 154 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $11.55 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Start for free and scale as you grow. Opsgenie offers various plans for teams of different sizes and maturity. https://www.atlassian.com/software/opsgenie/pricing We also offer volume discounts for larger teams, use the price calculator on our pricing page for more information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden and 3 more ## Features - API - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Application Management - Audit Trail - Automated Scheduling - CPU Monitoring - Calendar Management - Chat/Messaging - Collaboration Tools - Communications Management - Contact Management Software - Corrective and Preventive Actions (CAPA) - Customizable Fields - Dashboard Creation - Dashboard Software - Disaster Recovery Software - Email Alerts - Email Management Software ## Integrations (97 total) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... and 82 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Application Performance Management Software](https://www.getapp.ae/directory/270/application-monitoring-performance/software) ## Related Categories - [Application Performance Management Software](https://www.getapp.ae/directory/270/application-monitoring-performance/software) - [Team Communication Software](https://www.getapp.ae/directory/1257/team-communication/software) - [Website Monitoring Software](https://www.getapp.ae/directory/113/website-monitoring/software) - [Log Management Software](https://www.getapp.ae/directory/479/log-management/software) - [DevOps Software](https://www.getapp.ae/directory/1087/devops/software) ## Alternatives 1. 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They are constantly releasing useful features (e.g. post-mortem analysis, video conference, etc). > > **Cons**: The onboarding process and best practices are not obvious and require some tinkering to figure out (e.g. best way to structure teams, alerts/incident templates, etc.). A guided onboarding and a best practices document would be really helpful for first timers. > > Overall my experience has been very good. We use OpsGenie all the time, and it's a critical part of our monitoring stack. ----- ### "OpsGenie is more like an Ops Miracle Worker" — 5.0/5 > **Adam** | *6 August 2018* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize how events are handled is amazing. For example, our Nagios instance sends alerts to OpsGenie, but depending on host name or group that it is in, we can have staff get a phone call in addition to app notification for critical things. > > **Cons**: Honestly we haven't really hit anything that we didn't like. We ran into a hiccup with a bug in the Nagios integration but the OpsGenie support staff were very helpful and quick at fixing the bug. > > Our issue was reliably alerting our staff of equipment warnings and outages. OpsGenie gives us the ability to not only send notifications, but see who received them, who responded, and escalate based on a number of factors to make sure that someone, somewhere is getting the alerts. ----- ### "OpsGenie keeps us on top of our alerts and incidents, making it easy to manage and respond." — 3.0/5 > **Ana** | *9 August 2024* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: The user-friendly interface and customizable alerting rules make OpsGenie a valuable tool for incident management. > > **Cons**: The pricing can be expensive for smaller teams, and the reporting features could be further enhanced for better insights. ----- ### "My experience with OpsGenie" — 5.0/5 > **Evgeny** | *3 August 2018* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: 1. It works. 2. It works well. 3. Very friendly interface at both desktop and mobile versions. 4. Outstanding flexibility in configuration. 5. API is well documented and easy to use. > > **Cons**: Not really a problem but I could not find how to list all 'tags' ever used by me/my colleagues. > > The only problem we are solving with OpsGenie is reliable delivery of all alerts to our support team. This problem may sound 'easy to do' but in reality is quite complex and OpsGenie delivers perfectly well on this. ----- ### "Nice affordable alternative to Pagerduty" — 4.0/5 > **James** | *14 June 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team. > > **Cons**: The complexity of the interface is the biggest weakness that this solution has. Sometimes it requires a long time user to use a support ticket to figure out how to do something simple. > > Distributed support management for our small team. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ae/software/103249/opsgenie?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/103249/opsgenie) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data