Vagaro
About Vagaro
Build your business on the award winning salon, spa & fitness software, Vagaro®, trusted by 220k+ professionals. Get found, booked & paid 24/7. Manage appointments, payments, payroll, inventory, & much more on any device. Stand out from competition with a custom logo, website, online store & branded app. Attract new customers on the Vagaro® free Marketplace & and integrate it with social media booking tools. Retain customers & boost sales with AI-powered text & email marketing tools. Stop no-shows with deposits and automated reminders. Earn more and get paid anytime, anywhere, with Vagaro® payment processing.
Try Vagaro® 30 days for FREE and set up your account in minutes with Vagaro® AI.
Key benefits of Vagaro
• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.
• Users can send booking confirmation and reminders to customers via email or text message.
• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.
• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.
• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.
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Reviews
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- Industry: Higher Education Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Good value for the price
Reviewed on 04/02/2019
Pros
I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.
They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.
Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.
Cons
It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Starting Back Post Covid-19
Reviewed on 18/01/2024
Overall, I am very pleased using Vagaro software. It allows my clients and customers to book...
Overall, I am very pleased using Vagaro software. It allows my clients and customers to book online, to cancel an appointment and reschedule if needed, saving me time. I can go in and change the look of my Vagaro site whenever I want. The software allows me to send email blast for little or no cost. It's a great way to stay in contact with your clients and customers. There's a lot to like about Vagaro!
Pros
I pretty much like everything about Vagaro. The software is very easy to use and even if you get stuck, Vagaro has a university where you can take a class on how to use Vagaro or a specific task you're trying to perform.
I find that the price was well within my budget for a software program that has all of what you need to build a successful business compared to other programs.
Cons
I think the thing I like least about Vagaro is the fact that the add-on functions cost extra. To feature your business on Vagaro, its an extra fee, and also it's extra to develop a form, it's the little extra fees that really adds up, especially when your building your business.
Reasons for Switching to Vagaro
Acuity Scheduling was a little difficult for me to use. I only used Square for checking out clients. Vagaro was something I was familiar with using, so I wanted to stick with something I already knew.- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Terrible Company, DO NOT USE
Reviewed on 18/07/2024
Pros
The only thing that is good is the visual aesthetic of the interface
Cons
Their customer support is awful and they used canned answers to my inquiries
Response from Vagaro
Thank you for sharing your feedback. We strive to provide effective assistance, and we value your input as it helps us improve our service. Could you please provide more details about your specific issues or inquiries? This information will help us better understand your situation and address it appropriately.
Your feedback is appreciated in helping us enhance our support processes, and thank you for your patience as we work to make improvements.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Satisfied Vagaro User
Reviewed on 15/06/2024
Overall I will continue to use Vagary and recommend it to other companies that I work with.
Overall I will continue to use Vagary and recommend it to other companies that I work with.
Pros
It is easy to set up and implement. Existing customers adapted to using it quickly and new customers love to be able to do everything from a phone.
Cons
I currently have no complaints about this system. It achieves everything I need it to.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great alternative for small business
Reviewed on 10/02/2024
I wanted to take a moment to express my sincere gratitude to [sensitive content hidden] for her...
I wanted to take a moment to express my sincere gratitude to [sensitive content hidden] for her outstanding support and assistance in setting up my account with Vagaro. Her dedication to ensuring a smooth onboarding process truly made all the difference.
Throughout our interactions, [sensitive content hidden] exhibited a remarkable level of professionalism, patience, and expertise. She guided me through the setup process with clarity and precision, addressing all my questions and concerns along the way. Her warm demeanor and genuine enthusiasm for assisting customers shone through, making the experience both productive and enjoyable.
Pros
Vagaro offers incredible value for the money. With affordable pricing plans and a wealth of features included in each, it's a cost-effective solution for businesses of all sizes. You get more bang for your buck with Vagaro compared to other platforms.
Cons
Have not encountered any cons so far, everything has been very smooth
Vagaro FAQs
Below are some frequently asked questions for Vagaro.Q. What type of pricing plans does Vagaro offer?
Vagaro offers the following pricing plans:
- Starting from: $30.00/month
- Pricing model: Subscription
- Free Trial: Available
1 user: $30 /month 2 users: $40 /month 3 users: $50 /month 4 users: $60 /month 5 users: $70 /month 6 users: $80 /month 7+ users: $90 /month
Q. Who are the typical users of Vagaro?
Vagaro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Vagaro support?
Vagaro supports the following languages:
English
Q. Does Vagaro support mobile devices?
Vagaro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Vagaro integrate with?
Vagaro integrates with the following applications:
Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, QuickBooks Online, WordPress, Xero, Zoom Workplace
Q. What level of support does Vagaro offer?
Vagaro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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