About Vagaro

Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers.

With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.

Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.

Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.

Pricing starting from:

$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Vagaro

• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients
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Vagaro video
Vagaro video
Vagaro video
Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients

Features

Total features of Vagaro: 189

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Class Management
  • Class Registration Software
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling Software
  • Enrollments/Onboarding
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Storage
  • Fitness Plan
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Life Coaching
  • Loyalty Program
  • Marketing Automation Software
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Partial Payments
  • Patient Management Software
  • Patient Portal Software
  • Patient Records Management
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming Software
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Push Notifications Software
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management Software
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling Software
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Wait List Management
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Acuity Scheduling

4.8
#1 Alternative to Vagaro
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

Schedulicity

4.4
#2 Alternative to Vagaro
Schedulicity is the all-in-one scheduling software for small businesses and service providers. With appointment...

Mindbody

4.0
#3 Alternative to Vagaro
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

Phorest

4.8
#4 Alternative to Vagaro
Phorest Salon Software is an all-in-one solution used by over 9,000 salons and 155,000 hair and beauty professionals...

Reviews

Overall rating

4.7 /5
(3,070)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.7/5

Already have Vagaro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,070
Axel
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's great but unnecessary

Reviewed on 12/07/2022

It's awesome really really awesome but like I said is not necessary for small companys, maybe if...

It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.

Pros

It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.

Cons

I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.

Alternatives Considered

Google Calendar

Reasons for Choosing Vagaro

It's free

Switched From

Google Calendar

Reasons for Switching to Vagaro

free

Response from Vagaro

Hello Axel. We appreciate the review. We'll definitely take your feedback into consideration.

Hemant
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Review for Vagaro

Reviewed on 12/02/2023

Overall, Vagaro is a well-regarded business management software solution that has I found positive...

Overall, Vagaro is a well-regarded business management software solution that has I found positive reviews for its features and ease of use.Vagaro is a cloud-based software platform that provides business management solutions for various service-based businesses such as spas, salons, and fitness studios. The software is designed to manage appointment scheduling, customer management, marketing, and financial reporting

Pros

Vagaro is a planning, booking, and retail location programming that can assist organizations with smoothing out their tasks and further develop client experience. Here are a portion of the critical advantages of utilizing Vagaro:1.User-accommodating point of interaction: Vagaro offers a natural and easy to understand interface that makes it simple to oversee arrangements, client data, and monetary exchanges.2.Automated arrangement planning: Vagaro permits clients to book arrangements online all day, every day, saving staff time and decreasing the probability of booking clashes.3.Customer administration: Vagaro stores client data and history, making it simpler for organizations to follow client inclinations and buy history.4.Financial administration: Vagaro coordinates with installment frameworks and permits organizations to follow income, process exchanges, and deal with their funds progressively.5.Marketing instruments: Vagaro offers a set-up of showcasing devices, including email advertising, virtual entertainment joining, and designated advancements, to assist organizations with arriving at new clients and hold existing ones.6.Accessibility: Vagaro is available from any gadget with a web association, making it simple to oversee arrangements and client data in a hurry.7.Integration with different devices: Vagaro incorporates with various different instruments, including schedules, installment frameworks, and showcasing stages, to give a far reaching answer for

Cons

Vagaro is a planning and booking programming utilized by organizations in different businesses like magnificence and wellbeing, wellness, and occasions. In any case, similar to any product, it has its advantages and disadvantages. A portion of the cons of utilizing Vagaro include:UI: A few clients have detailed that the UI isn't easy to understand and can be confounding, particularly for the individuals who are not well informed.Restricted customization choices: A few clients have detailed that the customization choices for the planning page are restricted and that they might want to see more choices accessible.Client care: A few clients have detailed that client service can be delayed to answer and that the help group may not generally have the option to determine specialized issues.Joining issues: A few clients have revealed that the mix with other programming and frameworks can be tricky and may bring about blunders or information misfortune.Cost: A few clients have detailed that the expense of utilizing Vagaro is high contrasted with other planning programming, particularly for organizations that have a high volume of arrangements.It's vital to remember that these cons may not have any significant bearing to all clients and that numerous organizations are as yet happy with the product. Prior to going with a choice, it's prescribed to consider your business needs and exploration a few choices to see as the best fit.

Klaus
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

I lost customers and money because Vagaro is unreliable and faulty in lots of ways.

Reviewed on 07/07/2021

Don't waste your time.
Customer service made me believe that issues have been resolved on numerous...

Don't waste your time.
Customer service made me believe that issues have been resolved on numerous occasions when they actually were not solved at all and I kept losing money.

Vagaro is advertised to be a management solution for salons as well as fitness studios, yoga studios and alike.
I used it to run my yoga and fitness studio.
Vagaro is not at all suitable for fitness businesses.
The app simply does not serve the needs to handle class bookings, recurring memberships and collection of fees,
discounts as well as prepaid punch cards in a way it helps you as a business owner.
I spent a lot of time to build workarounds for features that were supposed to work,
but actually never worked the way they were intended.
Customers regularily get confused by the way pricing for memberships is shown on the sales pages,
which either drives them away or they need to call the business to purchase something.
I lost lots of customers as well as money because of the many issues the app has.

For the entire last month the software sent out receipts to my customers, but never collected associated fees.
Customer support confirmed that vagaro software caused this, but they refused to reimburse me or do anything about it. They put it off by sending me an email,
saying that vagaro is not able to compensate me for the lost money.

Pros

+ Visual appealing user interface
+ Seemed to work for a fitness studio (but it is not)
+ Has a booking mobile App

Cons

- Unreliable features.
You never know if something is working or not.
- You need to figure out lots of workarounds to accomplish doing simple things that Vagaro is supposed to handle for you
- Customer Support is no help, I got lied to several times.

Alternatives Considered

Glofox and Zen Planner

Reasons for Choosing Vagaro

Vagaro seemed to be more polished and has a better booking schedule for classes. With mindbody some of the must-have features for my business are only available with the highest tier (most expensive) membership.

Switched From

Mindbody

Reasons for Switching to Vagaro

Vagaro seemed to be more polished and has a better booking schedule for classes.
Frank
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

My pros and cons on Vagaro

Reviewed on 30/11/2022

My overall experience so far, with Vagaro is really good. I would recommend them to other massage...

My overall experience so far, with Vagaro is really good. I would recommend them to other massage business and massage therapists. I have had no issues or concerns, with any issues I've had, support has always been extremely professional and helpful in every way.

Pros

I love the confirmation and waitlist features the most, because it prevents me from having to physically keep track of client's and my schedule openings. I like having everything integrated in the software; i.e., scheduling, payments, confirming, color coding, the waitlist, etc. Also their Customer Service Support is outstanding!!

Cons

I really wish the software would have an Add-on feature. I don't like having to integrate the Add-ons into my actual services, because it put the Add-on as a separate scheduled appointment. The other feature I don't really like is having to pay for Marketing and Texting features, of which there are different tier levels. Wight Massagebook it was all included. These are my biggest dislikes of the software.

Amber
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Salon Owner

Reviewed on 21/02/2023

I am happy using this for our salon booking system and calendar.

I am happy using this for our salon booking system and calendar.

Pros

I love the price and simplicity of booking salon services with the appointment reminder texts it sends on my behalf there are little to no no shows. It also allows double booking and online booking if you choose to use that feature.

Cons

I struggle to get the register and printer/credit card reader to sync and have called customer service a few times over the years. For some reason it doesn’t work like it should. I’m always using my square credit card reader as a backup and the key to open the register for change.

Alternatives Considered

Schedulicity

Reasons for Choosing Vagaro

Price was extremely higher.

Switched From

Mindbody
Showing 5 reviews of 3,070 Read all reviews

Vagaro FAQs

Below are some frequently asked questions for Vagaro.

Vagaro offers the following pricing plans:

  • Starting from: $25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month

Vagaro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Vagaro supports the following languages:

English

Vagaro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Vagaro integrates with the following applications:

Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings

Vagaro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Vagaro.