--- description: Detailed reviews on Service Fusion based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Service Fusion with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Service Fusion Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/255/field-service-management/software) > [Service Fusion](/software/103289/service-fusion) # Service Fusion Canonical: https://www.getapp.ae/software/103289/service-fusion Page: 1 / 14\ Next: [Next page](https://www.getapp.ae/software/103289/service-fusion?page=2) > Service Fusion is a field service management software designed for service businesses and contractors. The platform features drag-and-drop scheduling, GPS fleet tracking, customer management tools, and automated invoicing with payment processing capabilities. It includes a mobile app that allows technicians to view schedules, create estimates, close work orders, and accept payments in the field while providing real-time status updates. > > Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Service Fusion Centralizes scheduling, dispatch, customer management, invoicing, and payments in one platform for streamlined operations Enables real-time GPS tracking and status updates for complete visibility over field teams and vehicles Simplifies estimate creation and job assignment with drag-and-drop tools and mobile access for technicians Supports efficient communication through automated reminders, push notifications, and integrated customer messaging Enhances productivity by automating routine tasks and providing mobile tools for field staff to manage work orders and payments ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 308 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: $245.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling Software - Assignment Management - Audit Trail - Automated Scheduling - Automatic Backup - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Client Management ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) ## Related Categories - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.ae/directory/655/field-activity-management/software) - [Service Dispatch Software](https://www.getapp.ae/directory/520/service-dispatch/software) - [HVAC Software](https://www.getapp.ae/directory/657/hvac/software) - [Work Order Software](https://www.getapp.ae/directory/705/work-order/software) ## Alternatives 1. [FieldPulse](https://www.getapp.ae/software/105687/fieldpulse) — 4.6/5 (445 reviews) 2. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1456 reviews) 3. [Connecteam](https://www.getapp.ae/software/105401/connecteam) — 4.6/5 (5203 reviews) 4. [BuildOps](https://www.getapp.ae/software/131331/buildops) — 4.4/5 (177 reviews) 5. [ServiceTitan](https://www.getapp.ae/software/104311/servicetitan) — 4.3/5 (332 reviews) ## Reviews ### "A Must Have for the Service Industry" — 5.0/5 > **Kevin C.** | *14 September 2018* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to setup and use, it makes billing and customer service much faster. Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity. > > **Cons**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure. > > Their onboarding support is amazing. The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly. ----- ### "SF is good but needs improvements" — 4.0/5 > **Rick** | *8 January 2026* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it. > > **Cons**: 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks\! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window. We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money. I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients. Just a thought, thanks. Rick ----- ### "ALWAYS HELPING" — 5.0/5 > **TASHA** | *7 April 2026* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: THEY HAVE ALWAYS HELPED ME WHEN WE HAVE A PROBLEM. THEY HAVE SPENT TIME MAKING SURE THAT I WAS GOOD WITH EVERYTHING. > > **Cons**: SOMETIMES THE UPDATES CAN TAKE TIME TO ADJUST. IT TURNS SOME THINGS AROUND MAKING IT HARD TO GET USE TO IT. > > IT HAS BEEN GREAT, ALWAY NICE AND MAKE SURE YOU UNDERSTAND AND IF YOU NEED MORE HELP THEY ARE RIGHT THERE. ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 December 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Pros**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Cons**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Unimpressive - Unresponsive" — 1.0/5 > **Michael** | *2 March 2026* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: The price is fantastic. But you get what you pay for. Fairly simple to use, but not too many features to use anyway. > > **Cons**: Customer service is virtually nonexistent. They "throttle" our speed back to the point that every action within the system takes 30+ seconds. "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. We have been attempting to get a back-up of our data for security purposes since October 2025. It is now March 2026 and we still have not received a complete copy of our back-up data. > > Very disappointing. Software such as this is the lifeblood of a modern service company. The lack of support, lack of innovation, and poor performing software make Service Fusion a very bad option if you are looking to succeed in the service industry. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.ae/software/103289/service-fusion?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/103289/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data