---
description: Detailed reviews on FMX based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare FMX with similar products.
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title: FMX Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [FMX](/software/103433/facilities-management-express)

# FMX

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> FMX is a cloud-based CMMS and facilities operations platform that centralizes work orders, preventive maintenance, asset tracking, inventory, fleet, IT, and capital planning in one configurable system. Used by K-12 and higher education, government, property management, and industry.
> 
> Verdict: Rated **4.7/5** by 420 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FMX

\- One platform for facilities, maintenance, IT, and fleet teams: FMX centralizes work order management, preventive maintenance, asset tracking, inventory, fleet, IT asset management, capital planning, and rental and reservation management in one configurable system, eliminating the need to stitch together multiple tools and giving directors a unified view of operations across every department.&#10;&#10;- Mobile-first field experience for technicians: Technicians resolve work orders and complete preventive maintenance inspections in the field via the FMX mobile app, logging labor time, parts used, and costs on the spot. All data rolls up automatically to asset-level reporting, building a complete service history for every piece of equipment without after-hours data entry.&#10;&#10;- Preventive maintenance that extends asset lifespan: Schedule time-based or meter-based PMs for any asset, vehicle, or piece of equipment, with unique inspection checklists attached to each task to reduce process variation, document compliance, and standardize work. Structured PM programs reduce reactive repairs, extend equipment lifespan, and create the audit-ready records needed for regulatory and insurance reviews.&#10;&#10;- Capital planning built on real asset data: The capital planning dashboard aggregates asset condition, age, cost, and service history to project replacement timelines and costs by year. Facilities directors can model budget scenarios, identify funding gaps, and present defensible capital expenditure forecasts to finance, leadership, and elected officials.&#10;&#10;- Configurable without IT involvement: FMX is highly configurable, so facility teams can adjust forms, workflows, fields, dashboards, and approval routing themselves without writing code or filing IT tickets. Implementation is fast with dedicated onboarding support, and the intuitive interface drives adoption across maintenance teams and non-technical staff.&#10;&#10;- Reporting that defends budgets: Configurable reports and dashboards span work orders, assets, labor, costs, parts spend, and maintenance history. Facilities directors use this data to track team performance, identify recurring issues, justify budgets, and demonstrate departmental impact, turning operational work into evidence leadership can act on.&#10;&#10;- Customer service that keeps customers: FMX maintains a 98% customer satisfaction rating, 97% renewal rate, and 2-hour support response time. Customers across K-12 and higher education, state and local government, property management, manufacturing, healthcare, hospitality, and faith-based organizations stay because the product, the people, and the partnership all work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 420 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Facilities Management eXpress
- **Location**: Grandview Heights, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact FMX for pricing details.&#10;&#10;The personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to the organization.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Asset Library
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking Software
- Assignment Management
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Calendar Management
- Calibration Management Software
- Checklists
- Commercial Properties
- Compliance Management

## Integrations (19 total)

- Arbiter Registration
- Avigilon Video Security
- Blackbaud Altru
- Bound
- Google Calendar
- Google Search Console
- JD Edwards EnterpriseOne
- Jamf Connect
- Microsoft Excel
- Microsoft Intune
- Microsoft Outlook
- Mosyle Business
- Okta
- QuickBooks Online
- Single Sign-On

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [CMMS Software](https://www.getapp.ae/directory/131/cmms/software)

## Related Categories

- [CMMS Software](https://www.getapp.ae/directory/131/cmms/software)
- [Building Maintenance Software](https://www.getapp.ae/directory/317/building-maintenance/software)
- [Facility Management Software](https://www.getapp.ae/directory/323/facility-management/software)
- [Maintenance Management Software](https://www.getapp.ae/directory/327/maintenance-management/software)
- [School Facilities Management](https://www.getapp.ae/directory/2827/facilities-management-for-schools/software)

## Alternatives

1. [Fracttal One](https://www.getapp.ae/software/111631/fracttal) — 4.6/5 (1773 reviews)
2. [MaintainX](https://www.getapp.ae/software/117239/getmaintainx) — 4.8/5 (1034 reviews)
3. [Limble](https://www.getapp.ae/software/2049215/limble-cmms) — 4.8/5 (753 reviews)
4. [eMaint CMMS](https://www.getapp.ae/software/102141/emaint-cmms) — 4.4/5 (392 reviews)
5. [Maintenance Connection](https://www.getapp.ae/software/103911/maintenance-connection) — 4.4/5 (443 reviews)

## Reviews

### "FMX is ideal for multi-site property and facility management" — 5.0/5

> **Karl** | *4 January 2023* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The set up, customization, implementation was incredibly easy\!  Many of our staff are not very computer savvy but we had little to no issues with the rollout.  The user interface both desktop and mobile is intuitive and simple to navigate.
> 
> **Cons**: The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users.
> 
> Prior to FMX we had no work order system at all.  No one really knew if repairs were completed, many requests were simply forgotten.  Staff were frustrated by the lack of communication and length of time for work request completion.  FMX solves all of this and more.  We track costs, inventory, timelines and documents associated with the work orders.

-----

### "FMX Review" — 5.0/5

> **Sarah** | *27 October 2023* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: It is very easy for Requesters to submit maintenance tickets, so we are more organized now with requests flowing into one central spot.  The Respond feature is great too, as it allows Users and Requesters to communicate directly within a ticket.
> 
> **Cons**: There are a lot of customizable options, so it can be tricky to know what to select at first.  Also, the "on behalf of" feature is useful, but it has confused a lot of people, as they think they need to select their own name in that field.
> 
> I've used 3 different Maintenance ticketing systems, and FMX is definitely the best one for ease of use and searchability.

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### "Facilities Management eXpress" — 3.0/5

> **Haley** | *28 October 2019* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: The software is very self explanatory and easy to train our staff to use
> 
> **Cons**: The site/technology seems to be a little outdated. I think the site could be more developed \&amp; even if there was an app it would be even better

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### "Greatest People Ever to work with\!" — 5.0/5

> **Lisa** | *28 October 2019* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it.
> 
> **Cons**: The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room.
> 
> The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every.

-----

### "FMX is your 1st step to a streamlined Events Scheduling Program, Maintenance &  PM" — 4.0/5

> **John** | *27 April 2023* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Schedule Request and Maintenance Request can be customized to cover allot of information gathering. This save allot of wasted time on phone calls, emailed etc. We try to make the schedule request a one stop shop for our Faculty and Staff to request an event and capture all the details so we can then move to a BEO
> 
> **Cons**: I feel that we are missing a few key elements that are essential to our operation, perhaps we are unique. We often have events that are not on campus but that our FMX calendar needs to include because those off site events take away assets that we need to be aware of. Some sort of Generic Flag should be available to note those events. We have improvised and created a work around of our own.
> 
> Very positive. \[sensitive content hidden\] our main connection is always on point and responds to all of our needs.

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## Links

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| de-AT | <https://www.getapp.at/software/103433/facilities-management-express> |
| en | <https://www.getapp.com/operations-management-software/a/fmx/> |
| en-AE | <https://www.getapp.ae/software/103433/facilities-management-express> |
| en-AU | <https://www.getapp.com.au/software/103433/facilities-management-express> |
| en-CA | <https://www.getapp.ca/software/103433/facilities-management-express> |
| en-GB | <https://www.getapp.co.uk/software/103433/facilities-management-express> |
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