--- description: Detailed reviews on ASI-ware based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare ASI-ware with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ASI-ware Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/669/public-sector/software) > [ASI-ware](/software/103525/clienttrax) # ASI-ware Canonical: https://www.getapp.ae/software/103525/clienttrax Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/103525/clienttrax?page=2) > ClientTrax helps to monitor, manage and report data to caseworkers inside a wide range of human services and justice programs > > Verdict: Rated **4.6/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ASI-ware ClientTrax maintains the security of its users' data with secure and encrypted military grade servers. Organizations can stay up-to-date on their operational productivity with ClientTrax's features for managing inventory, overhead costs, and more. Caseworkers can view simple graphical data in various formats and check in on sales, profits and losses. The solution's performance metrics help organizations with repetitive tasks such as invoicing and billable hours. ClientTrax's dashboard is user-friendly so caseworkers with or without IT experience can focus on serving clients and customers without the hassle of intense software training requirements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 24 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ASIware - **Founded**: 2009 ## Commercial Context - **Starting Price**: $400.00 - **Pricing Details**: Starting price for less than 25 clients per month. Contact ASIware for futher pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Portugal, United States ## Features - API - Activity Dashboard - Billing & Invoicing - Case Management Software - Certification & Licensing - Child Welfare Management - Client Management - Communication Management - Customizable Reports - Data Visualization Software - Document Management Software - Invoice Management - Monitoring - Progress Tracking - Referral Tracking - Reporting & Statistics - SSL Security - Scheduling Software - Task Progress Tracking - Time Tracking Software ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Government Software](https://www.getapp.ae/directory/669/public-sector/software) ## Related Categories - [Government Software](https://www.getapp.ae/directory/669/public-sector/software) - [Human Services Software](https://www.getapp.ae/directory/1173/human-services/software) ## Alternatives 1. [CharityTracker](https://www.getapp.ae/software/108757/charitytracker) — 4.5/5 (1059 reviews) 2. [Bonterra Apricot](https://www.getapp.ae/software/120783/apricot) — 4.2/5 (225 reviews) 3. [Foothold](https://www.getapp.ae/software/128323/awards) — 4.6/5 (51 reviews) 4. [Casebook](https://www.getapp.ae/software/134051/casebook-platform) — 4.2/5 (86 reviews) 5. [Collaborate](https://www.getapp.ae/software/2056605/collaborate) — 4.7/5 (38 reviews) ## Reviews ### "ChildTrax Is An Easy Leap from a Paper-Based System to an EHR" — 5.0/5 > **Elaine** | *21 February 2017* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Flexibility to incorporate a customer's existing forms and processes into the ChildTrax software structure. Ability to add fields etc. fairly easily as needs change or expand. Ease of downloading almost all "canned" reports to Word or Excel files for further analysis. Frequent upgrades to user functionality. > > **Cons**: Initially the lack of a standard printed or online training manual was a concern. However, their Help Desk's responsiveness and availability of online tutorials for new features has eliminated that concern. > > For our Residential Services program for children and adolescents, ChildTrax has provided an easy transition from a largely paper-based record and communication system to a secure, web-based client-centric portal. ASI-ware was able to incorporate most of our existing forms and processes into ChildTrax, as opposed to Morningstar having to adopt our processes to new software. This helped tremendously with efficiency, adoption by staff and greatly shortened the time from implementation to getting good, actionable information back out of ChildTrax . We have also been able to implement various features in ChildTrax gradually as our staff's comfort level, our technical infrastructure and our needs have grown. ASI-ware, the "ChildTrax people," are one of the most responsive groups I've worked with regarding ongoing product support. Whether it's just a "hey, how do we find xyz?" or a more complex "we have a new need, how can we accomplish it within ChildTrax?" they're quick, they're very familiar with our business, and we feel a true partnership with them in both improving our organization's efficiency and, most importantly, helping enhance our client care in both the short and long term. ----- ### "Technology Challenged Person Loves Child Trax\!" — 5.0/5 > **Nana** | *15 February 2017* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Customization of the system \& customer service. > > **Cons**: The treatment plan section. Too confusing and takes a long time for staff to figure it out. Doesn't print out in an easy to read form. > > When I was assigned the task of being the point person for getting the Child Trax system implemented for our agency, terror set in. My computer skills consist of email and internet shopping\! But Paul and Brad held my virtual hand through the entire process and we now have an excellent system in place\! There is a short learning curve, but once the staff got the hang of it, they LOVE it\! One of the social workers told me "its like having my own personal assistant"\! Since the implementation, our audit results have improved in all of our 5 offices. I'm not sure how we did this job before Child Trax\! What is even more impressive than the actual system is the customer service. Any questions or issues are answered immediately. Most helpful staff EVER\! Brad \& Zephrey are the BEST\!\!\!\! I love Child Trax\! ----- ### "Okay Software" — 3.0/5 > **Karina** | *25 August 2019* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: I like that the software allows companies that maintain a large amount of documentation to organize and manage all data on one network that can be accessed anywhere. I worked for a Child-Placing Agency that uses this software. It has the potential to be great. > > **Cons**: The management behind ASIware did not do a great job of tailoring the software to fully meet our needs. They explained what it was for, but never went the extra mile to tailor it to our agency. There were a lot of functions with the software that we did not learn about until we asked. It is also not as user friendly as our office would have liked it to be. It is not marketed well. I have now switched to a different Child Placing Agency that uses Extended Reach. Extended Reach made me realize all that ASI was missing. ----- ### "Keeping us on Track" — 4.0/5 > **Clayton** | *21 February 2017* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The ability to keep track of time sensitive requirements. > > **Cons**: Sometimes difficult to navigate. For example, when working on a plan of service it would be nice to have medical information open at the same time. > > We have used ChildTrax for the past four years. It greatly enhances our ability to keep our records up to date and current. Prior to using ChildTrax, it was a nightmare to keep up with the schedule of plans of services, doctors visits, and other date sensitive documents to remain compliant with the state. Customer service is always ready and helpful when we need assistance. ----- ### "LOVE CHILDTRAX\!" — 5.0/5 > **Amy** | *8 February 2017* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use; the support > > **Cons**: really can't think of anything > > We have been completely satisfied with our experience with Childtrax. Customer Support always respond in a timely manner and never get frustrated with my questions or changes needed. They spent many hours to tailor the program to meet our needs. Licensing is able to log on and see what they need, which has cut down on paperwork when they do their yearly audit. They have commented on how easy it is to use the system. Reports take minimal time. I remember the frustration before childtrax. Paperwork is the least favorite part of my job--but it is no longer frustrating and time consuming. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/103525/clienttrax?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/103525/clienttrax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data