Zoho Mail

Zoho Mail is a secure, encrypted, and enterprise-ready email

About Zoho Mail

Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch collaboration and communication features, Zoho Mail offers much more than your usual inbox.

Unique and custom email address

Increase your brand visibility and credibility with a custom email address using your domain name. With Zoho Mail, you can add multiple domains, users, and alias addresses for a single user, all under the same organization. Make sure your emails always look their professional best.

An inbox with a suite of apps

Zoho Mail provides you with an integrated calendar to manage all your events, contacts to manage your personal and official acquaintances, tasks to manage your workload, notes to jot down everything on your mind, and bookmarks to keep a track of necessary webpages, all directly from your inbox. Be more productive with everything you need in one window.

Extensive Integration

In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations with all your favorite applications. Have an integration idea that would benefit everyone in your organization? You can easily create your own with Zoho Mail's code-free Developer Space.

Modern collaboration tools for a modern inbox

Make your conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, you can collaborate with your colleagues by simply @ tagging them in your emails, folders, and drafts and avoid the hassle of email forwarding.

Admin Console for centralized management

Make sure your users conform to your company's policies by centrally managing all emails. Give access to only a select set of users to manage your organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations.

Switch with our secure migration tools

Our migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time.

Enterprise features

While Zoho Mail offers everything your normal email service does, like out of office settings and custom email signatures, we go one step further and give you enterprise-ready email that is scalable and customizable. With S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and many others features, we make sure you have everything you need to effectively run your business.

Carry your email with you wherever you go with our offline mode and mobile apps in addition to our desktop app. Enjoy Zoho Mail Lite—the Zoho Mail Desktop App, available for your Mac, Windows, and Linux operating systems.

Take your emailing experience to the next level with Zoho Mail.

Pricing starting from:

$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Zoho Mail

Key benefits of Zoho Mail

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch , English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Zoho Mail

Images

Zoho Mail Software - Zoho mail one view
Zoho Mail Software - Calendar
Zoho Mail Software - Instant chat
Zoho Mail Software - Email collaboration
Zoho Mail Software - Smart Filters
Zoho Mail Software - Mail reminders
Zoho Mail Software - Offline email
Zoho Mail Software - Tasks
Zoho Mail Software - Notes
Zoho Mail Software - Night mode
View 11 more
Zoho Mail video
Zoho Mail Software - Zoho mail one view
Zoho Mail Software - Calendar
Zoho Mail Software - Instant chat
Zoho Mail Software - Email collaboration
Zoho Mail Software - Smart Filters
Zoho Mail Software - Mail reminders
Zoho Mail Software - Offline email
Zoho Mail Software - Tasks
Zoho Mail Software - Notes
Zoho Mail Software - Night mode

Features

Total features of Zoho Mail: 21

  • API
  • Archiving & Retention
  • Auto-Responders
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management Software
  • Data Recovery
  • Email Management Software
  • Email Monitoring
  • File Sharing Software
  • Inbox Management
  • Real-Time Chat
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Task Management Software
  • Two-Way Audio & Video
  • Whitelisting/Blacklisting

Alternatives

Google Workspace

4.7
#0 Alternative to Zoho Mail
Google Workspace is a suite of apps from Google which offers a number of tools to communicate and collaborate with...

GetResponse

4.2
#1 Alternative to Zoho Mail
Online marketing tool that helps business owners to build permission-based mailing lists, maximize conversions with...

Oorwin

4.6
#2 Alternative to Zoho Mail
Oorwin: AI-Powered Talent Intelligence Platform

Yahoo Mail

4.2
#3 Alternative to Zoho Mail
Yahoo Mail is a web-based application for email management that includes various features for quick find, photo and...

Reviews

Overall rating

4.5 /5
(796)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.3/5

Already have Zoho Mail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 796
Sreejith
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best email solution for Startup

Reviewed on 25/06/2020

It's an years of trust and still going on! We never had any situation to contact the support for...

It's an years of trust and still going on! We never had any situation to contact the support for addressing any issue.

Pros

I am using Zoho Mail for years now and there was no issue at all. The mail delivery is good, less spam and can control everything at Control Panel.

Easy to use and configure for Admins in terms of management, Security features, multi-domain email hosting, Domain name striping (really good feature), Mobile App with basic management feature, Email Groups, SPAM control etc.

We haven't experienced any mail drops or mail reputation issue so far ( 3-4 years).

Another advantage with Zoho is the integration with other Zoho App and 3rd party applications.

Cons

Easy to use and easy to configure for admins.
It would be good if some more features are added in Zoho Mail Admin mobile app.

Alternatives Considered

Google Workspace and Microsoft 365

Reasons for Switching to Zoho Mail

We were looking for a budget email service. Zoho was offering free email accounts for limited users without a duration limit. While other alternatives were for 30 days limit or only paid.
Syazwani
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good with organizing emails

Reviewed on 23/02/2021

Zoho Mail is better than my previous email hosting that my domain hosting has provided. There are...

Zoho Mail is better than my previous email hosting that my domain hosting has provided. There are option to access my mail from my mobile device, which i like very much and can access it from anywhere. There are also a tools to have a quick chat with my contact list.

Pros

Sending and receiving emails with Zoho Mail has never been a problem so far. Adding contact list in bulk is very possible and can work in multiple type of file format like .TXT and excel. Creating a template for my email like footnote and signature is easy and has many option like font style and color to customized it.

Cons

There are limited user that can be add for the domain, and will include more fees to add more user. Adding a domain is not easy as it should be, the MX records is not easily recognized by this software and keep showing error. There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.

Waleed
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Accessible, user-friendly, and extremely customizable

Reviewed on 19/12/2022

Pros

Customization options, features available on the free version

Cons

Multiple logins from the same browser is offered by the competitors but Zoho requires logging out of one mailbox to access the second mailbox.

Vansh
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

A good option if you use other Zoho apps, but it's not without annoyances.

Reviewed on 29/07/2021

Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app....

Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.

Pros

What I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.

Cons

Despite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even on solid wifi. I often use GIFs, and these take even longer to upload if they don't fail altogether. Resizing images within the emails is glitchy. The font picker does not switch to the right font sometimes. Also, before I send out emails with images/videos/gifs, I usually send out a test to my Zoho and Gmail accounts to see if it looks alright. More often than not, the images and videos will not load on Zoho Mail at all, while Gmail would load them in a split second.

As someone who writes a lot of emails, these are not things I can put up with. Also, the UI, while dead easy to navigate, is extremely dull and boring. Gmail is leagues ahead in this regard.

I hope this is a one-off incident since I don't see many other reviewers complaining about these on Capterra. It's a shame though, because the overall proposition is so solid and appealing.

Roger
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Powerful and Easy to Use Email

Reviewed on 09/10/2022

This solved my problem with spam control, and more reliable email delivery.
Zoho Mail is a...

This solved my problem with spam control, and more reliable email delivery.
Zoho Mail is a powerful, yet easy to use email service that provides a number of features for me as business (and private consumer) user. It offers excellent scalability, making it perfect for businesses with large volumes of email traffic. You can also use Zoho Mail to create and send newsletters, as well as manage your contact lists. The service integrates well with other Zoho applications, making it easy to keep all of your data in one place. I migrated all email accounts from cPanel services, which was an incredible bonus! If you're looking for an affordable and reliable email service for your business, Zoho Mail is definitely worth considering.

Pros

It's easy to scale as business and the number of employees grows. Also it handles large volumes of email very well. Just about the best anti-spam email every used (in my opinion). When needed, it's easy to integrate with other Zoho (and outside third party) applications. Super easy to migrate cPanel based email to this product. Also... It's ridiculously affordable!

Cons

It would be nice if there was a more initiative UI to authenticate custom domain names. It's not difficult, but can be a bit fiddly to do for someone that has no knowledge.

Showing 5 reviews of 796 Read all reviews

Zoho Mail FAQs

Below are some frequently asked questions for Zoho Mail.

Zoho Mail offers the following pricing plans:

  • Starting from: $1.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually.

Zoho Mail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Zoho Mail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Zoho Mail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Mail integrates with the following applications:

Asana, HubSpot CRM, Zapier, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Docs, Zoho Projects

Zoho Mail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Zoho Mail.