With Ottspott, you can add a powerful phone platform to G Suite and Slack and make your Sales and Support teams great again.
Its Desktop App and its integrations let you know who calls you and access to data directly by simply clicking on the business app logo on the Ottspott desktop app .
Synchronize calls, call recording files, voicemails and missed call logs . 100% automated, no manual data entry anymore.
You'll have access to a freshly re-designed back office where you could monitor your team’s activity, performance and analyze historical call data.
Bonus: Ottspott Widget (Slack teams only) which let your customers call without dialing a number. Your customers can call through without dialing, leave messages or just ask to be called back.
Key benefits of Ottspott
- Authentication via Slack or G Suite: choose via which platform you enter and enjoy their benefits
- Without hardware installation: Ottspott provides a Desktop App and a Click-To-Call Extension that can be installed in a few clicks on your computers
- A very attractive pricing
- A customer support listens and responsive through the management of its backend.
- Integrate your CRMs and/or HelpDesk tools in one click
- All Features: enabled / disabled them in one click
Pricing starting from:
- Free Trial
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Total features of Ottspott: 22
- Automatic Notifications
- CRM Integration
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Collaborative Workspace
- Computer Telephony Integration
- Contact Database
- Desktop Notifications
- IVR / Voice Recognition
- Multiple Data Sources
- Spam Blocker
- Third Party Integration
- User Management
- Voice Mail