Smartsheet

About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by businesses and users across multiple countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Key benefits of Smartsheet
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Reviews
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Solid Application and much better than Excel
Reviewed on 17/10/2024
I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a...
I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a comprehensive capability to address several use cases. I used to automate invoice approval, project intakes, and project management, and they have reduced resourcing and effort.
Pros
It's feature-rich, especially with the automation capabilities that are baked in.
Cons
As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes.
- Industry: Machinery
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A flexible and powerful package
Reviewed on 11/11/2024
I have an excellent experience with SmartSheet. We use it for any case where a form of data...
I have an excellent experience with SmartSheet. We use it for any case where a form of data processing is required. From project management to inventory control and risk assessment. Our daily management system is also based on this platform.
Pros
This software package is simple and versatile. Easy to setup, online forms for data collection are very convenient.
Cons
Free licence exists for users that need limited feature. However the software pushes hard to get a paid license even if unnecessary.
Alternatives Considered
Microsoft AccessReasons for Switching to Smartsheet
SmartSheet was selected because of the No code option- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Better than Excel
Reviewed on 17/02/2025
Smartsheet has been an important data collection/storage and collaborative tool for our organization...
Smartsheet has been an important data collection/storage and collaborative tool for our organization. The use of Dashboards and automated forms has been extremely valuable across our multi-site organization.
Pros
The ability to connect multiple sheets using formulas and the ease of using Smartsheet in general. Our organization also loves the Dashboard and automated forms features.
Cons
I wish there were more options for how to view your data.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Useful but there are better solutions on the market
Reviewed on 19/02/2025
Pros
It has many features integrated on one software
Cons
Sometimes it does not work as expected. For example the form feature.
- Industry: Construction Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
HELPFUL FOR MY BUSINESS!
Reviewed on 27/11/2024
I was say my overall experience with Smartsheet is a 8/10. I use it about everyday to keep track of...
I was say my overall experience with Smartsheet is a 8/10. I use it about everyday to keep track of different information within my construction business.
Pros
Smartsheet is very helpful when keeping track of sales and production. It is similar to excel, but offers a lot more. I also enjoy that you can use it on a mobile device.
Cons
Although I do enjoy the mobile version, it can be difficult to navigate
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: $12.00/month
- Pricing model: Subscription
- Free Trial: Available
For people and teams that want to track, share, and manage projects. Plans start at $9.00/mo when billed annually.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Acumatica Cloud ERP, Adobe Creative Cloud, Amazon Q, AppSheet, Azuqua, Backupify, Bitium, Box, Cronos, Docusign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Formstack Suite, Gmail, GoFormz, Google Calendar, Google Chat, Google Docs, Google Drive, Google Forms, Google Workspace, Grafana, Grammarly Business, Harvest, HubSpot CRM, Jira, Klips, Lucid Meetings, Lucidspark, Mailchimp, Mapsly, Marketo Engage, Marketo Sales Connect, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Defender for Cloud Apps, Microsoft Excel, Microsoft Outlook, Microsoft Power Automate, Microsoft Power BI, Microsoft Teams, Miro, Oculus, Office Timeline, Okta, OneDrive, OneLogin, Procore, Qlik Sense, Quip, SCS Solutions, Salesforce Service Cloud, ServiceNow, Skyhigh Security CASB, Slack, Spotfire, Tableau, UiPath, Unito, VMware Horizon, VMware Horizon DaaS, Webex Suite, Workplace from Meta, Zapier, Zoom Workplace
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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