Smartsheet

An online work execution platform for any size organization.

About Smartsheet

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.

Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.

Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.

Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.

Pricing starting from:

$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Smartsheet

Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive

Salesforce integration:

Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.

Box integration:

Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Austria, Australia, Belgium, Canada , Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

Supported Languages

English, French, German, Italian, Portuguese , Russian, Spanish

Pricing starting from:

$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View
View 7 more
Smartsheet video
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View

Features

Total features of Smartsheet: 220

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking Software
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management Software
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking Software
  • Business Process Automation
  • CRM Software
  • Calendar Management
  • Calibration Management Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Capacity Management
  • Change Management Software
  • Change Order Management
  • Channel Management Software
  • Charting
  • Claims Management Software
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Contract/License Management
  • Contractor Management Software
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization Software
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management Software
  • Discussions / Forums
  • Display Ad Management
  • Document Management Software
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture Software
  • Email Management Software
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expense Tracking
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing Software
  • File Storage
  • File Transfer
  • Financial Management Software
  • Financial Reporting Software
  • For AEC Industry
  • For IT Project Management
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Idea Management Software
  • Incident Reporting
  • Inventory Management Software
  • Issue Management
  • Issue Tracking Software
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Lab Information Management
  • Lead Management Software
  • License Verification
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Online Applications
  • Parent Task
  • Patient Management Software
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Policy Management Software
  • Portfolio Management
  • Preventive Maintenance Software
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management Software
  • Rescheduling
  • Residential
  • Resource Management Software
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management Software
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On Software
  • Skills Tracking
  • Spend Management Software
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Status Tracking
  • Strategic Planning Software
  • Subcontractor Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking Software
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work History
  • Work Order Management
  • Workflow Configuration
  • Workflow Management Software

Alternatives

Airtable

4.7
#1 Alternative to Smartsheet
Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools...

Microsoft SharePoint

4.3
#2 Alternative to Smartsheet
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, &...

ClickUp

4.7
#3 Alternative to Smartsheet
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking,...

Zoho Projects

4.2
#4 Alternative to Smartsheet
A completely reimagined UI, enhanced search and filters, easywork allocation, new portfolio dashboard, and more to...

Reviews

Overall rating

4.5 /5
(2,537)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

Already have Smartsheet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,537
Gabriel
Overall rating
  • Industry: Insurance Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Robust and complex.

Reviewed on 23/09/2022

Thanks to Smartsheet, we can progress through a project quickly and always see the big picture....

Thanks to Smartsheet, we can progress through a project quickly and always see the big picture. Keeping track of where we are in the process would be impossible without the automation features and the tags I can add to or assign to a column. Smartsheets allow for the creation of forms, which simplifies the data entry process.

Pros

I can effectively automate specific deadlines and checkpoints on a timetable using Smartsheet's numerous choices.
In Smartsheet, I enjoy that I can collaborate on a single document without having to keep track of many versions of the same file. Additionally, it is more secure than sending an internal copy to an outside party because doing so would need backing up the document on our server, putting us at risk for security breaches.
Smartsheet offers so many helpful features that it acts as a virtual cheat sheet for me, removing the need for me to manually enter computations; I gained a lot of time at work once I figured out how to customize it particularly for the requirements of my location.

Cons

What I dislike about Smartsheet is that it is difficult to use. That's unfortunate because the subject is quite complex. Employees must first attend a free training session before they can begin using the program. It would be helpful if videos were available on the homepage to assist new employees in getting started with Smartsheet.

Mital
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Want to go from 2 hours to 15 minutes? Use Smartsheet.

Reviewed on 22/09/2022

Love Smartsheet, it has helped us increase our productivity, added efficiency with oue work and...

Love Smartsheet, it has helped us increase our productivity, added efficiency with oue work and traceability has been on the top notch as well. It has been a game changer software.

Pros

Automations are my most favorite feature of this software. And of course generating documents is another great feature, we get our reports generated with automations as well.

Cons

Have to scroll through the page every time you save changes to go back to your desired cell.

Aditi
Overall rating
  • Industry: E-Learning
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Efficient for daily use

Reviewed on 21/09/2022

Pros

Ease of use; data readily available for proper viewing

Cons

Nothing comes to mind, although dashboarding can be a bit better

Connie
Overall rating
  • Industry: Banking
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Smartsheet Review

Reviewed on 04/08/2022

This software can be used in so many applications with no code necessary to create automations,...

This software can be used in so many applications with no code necessary to create automations, dashboards and data aggregation from other sources. We have been able to redeploy thousands of working hours from administrative duties to value add activites.

Pros

Product can be purchased with a limited number of licenses to gain knowledge and champions to scale. This allows for a low cost entry point. Users do not have to be licences to use the software only to create or edit an existing Smartsheet.

Cons

The only issue we have encountered so far was the challenges to get our organization to scale its use. However, after 6 years we now see widespread use of the software with licenced active users in most departments.

Alternatives Considered

Microsoft Project and monday.com

Reasons for Choosing Smartsheet

We outgrew our Microsoft tools and required something far more robust to manage all the projects and operational support issues that had been assigned to the Process Excellence & CI team.

Switched From

Microsoft Word and Microsoft Excel

Reasons for Switching to Smartsheet

Ease of use, quick start up, minimal learning curve, accessibility for all staff without a licence, good product support and access to experts for more complex solutions, excellent user conferences and webinars to learn advanced features for the program, affordability, wide range of solutions beyond project management and Kanban if you want to scale to their platinum product, well developed Smartsheet Community with so many questions answered when you google it, Smartsheet Certification available.
Max
Overall rating
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Smartsheet is Easy

Reviewed on 16/10/2022

Smart heat is great tool to easily track and manage tasks and can simplify the whole project...

Smart heat is great tool to easily track and manage tasks and can simplify the whole project management experience.

Pros

Out-of-the-box templates are great with smart sheet. I highly recommend using those tools rather than manually, creating certain tracking tools on your own.

Cons

I wish smart Sheidt help you create a hierarchy, more effectively where you can see a parent task is bold.

Showing 5 reviews of 2,537 Read all reviews

Smartsheet FAQs

Below are some frequently asked questions for Smartsheet.

Smartsheet offers the following pricing plans:

  • Starting from: $9.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Smartsheet has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Smartsheet supports the following languages:

English, French, German, Italian, Portuguese, Russian, Spanish

Smartsheet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Smartsheet integrates with the following applications:

123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, TIBCO Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier

Smartsheet offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Smartsheet.