Smartsheet

4.5 (3,428)
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Online work execution platform for businesses of all sizes

About Smartsheet

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by businesses and users across multiple countries.

Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.

Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.

Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.


Key benefits of Smartsheet

  • Sign in with your Google account info
  • Sync with Google Calendar
  • Works with Google Drive: attach Drive files to any row in Smartsheet
  • Update project info from Gmail
  • Import/Export between Google Spreadsheet and Smartsheet
  • Import Google Contacts
  • Open attached Microsoft Project and Excel files in Google Drive
  • Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities, or cases for real-time collaboration on project status, files, and discussions.
  • Single sign-on from Salesforce
  • Create new project sheets from Salesforce
  • Link to existing project sheets
  • Access key project sheets from any Salesforce account, contact, opportunity, or case.
  • Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value.
  • Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors.
  • Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
  • Access files from Box in the context of your project or task
  • All changes made to documents in Box are instantly available in Smartsheet
  • Share files with Teams: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
  • Link a specific document - or an entire folder of documents - to your Smartsheet project

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    Smartsheet Software - Smartsheet multiple platform
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    Smartsheet Software - Smartsheet Grid view
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    Smartsheet Software - Smartsheet Grid view
    Smartsheet Software - Smartsheet Gantt view
    Smartsheet Software - Smartsheet card view

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    Reviews

    Overall rating

    4.5 /5
    (3,428)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.3/5

    Already have Smartsheet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 3,428
    Danny
    Danny
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Solid Application and much better than Excel

    Reviewed on 17/10/2024

    I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a...

    I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a comprehensive capability to address several use cases. I used to automate invoice approval, project intakes, and project management, and they have reduced resourcing and effort.

    Pros

    It's feature-rich, especially with the automation capabilities that are baked in.

    Cons

    As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes.

    Eric
    Overall rating
    • Industry: Machinery
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A flexible and powerful package

    Reviewed on 11/11/2024

    I have an excellent experience with SmartSheet. We use it for any case where a form of data...

    I have an excellent experience with SmartSheet. We use it for any case where a form of data processing is required. From project management to inventory control and risk assessment. Our daily management system is also based on this platform.

    Pros

    This software package is simple and versatile. Easy to setup, online forms for data collection are very convenient.

    Cons

    Free licence exists for users that need limited feature. However the software pushes hard to get a paid license even if unnecessary.

    Alternatives Considered

    Microsoft Access

    Reasons for Switching to Smartsheet

    SmartSheet was selected because of the No code option
    Kaylyne
    Overall rating
    • Industry: Entertainment
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Better than Excel

    Reviewed on 17/02/2025

    Smartsheet has been an important data collection/storage and collaborative tool for our organization...

    Smartsheet has been an important data collection/storage and collaborative tool for our organization. The use of Dashboards and automated forms has been extremely valuable across our multi-site organization.

    Pros

    The ability to connect multiple sheets using formulas and the ease of using Smartsheet in general. Our organization also loves the Dashboard and automated forms features.

    Cons

    I wish there were more options for how to view your data.

    Joaquin
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Useful but there are better solutions on the market

    Reviewed on 19/02/2025

    Pros

    It has many features integrated on one software

    Cons

    Sometimes it does not work as expected. For example the form feature.

    Allie
    Overall rating
    • Industry: Construction Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    HELPFUL FOR MY BUSINESS!

    Reviewed on 27/11/2024

    I was say my overall experience with Smartsheet is a 8/10. I use it about everyday to keep track of...

    I was say my overall experience with Smartsheet is a 8/10. I use it about everyday to keep track of different information within my construction business.

    Pros

    Smartsheet is very helpful when keeping track of sales and production. It is similar to excel, but offers a lot more. I also enjoy that you can use it on a mobile device.

    Cons

    Although I do enjoy the mobile version, it can be difficult to navigate

    Showing 5 reviews of 3,428 Read all reviews

    Smartsheet FAQs

    Below are some frequently asked questions for Smartsheet.

    Smartsheet offers the following pricing plans:

    • Starting from: $12.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    For people and teams that want to track, share, and manage projects. Plans start at $9.00/mo when billed annually.

    Smartsheet has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Smartsheet supports the following languages:

    English, French, German, Italian, Portuguese, Russian, Spanish

    Smartsheet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Smartsheet integrates with the following applications:

    123FormBuilder, Acumatica Cloud ERP, Adobe Creative Cloud, Amazon Q, AppSheet, Azuqua, Backupify, Bitium, Box, Cronos, Docusign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Formstack Suite, Gmail, GoFormz, Google Calendar, Google Chat, Google Docs, Google Drive, Google Forms, Google Workspace, Grafana, Grammarly Business, Harvest, HubSpot CRM, Jira, Klips, Lucid Meetings, Lucidspark, Mailchimp, Mapsly, Marketo Engage, Marketo Sales Connect, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Defender for Cloud Apps, Microsoft Excel, Microsoft Outlook, Microsoft Power Automate, Microsoft Power BI, Microsoft Teams, Miro, Oculus, Office Timeline, Okta, OneDrive, OneLogin, Procore, Qlik Sense, Quip, SCS Solutions, Salesforce Service Cloud, ServiceNow, Skyhigh Security CASB, Slack, Spotfire, Tableau, UiPath, Unito, VMware Horizon, VMware Horizon DaaS, Webex Suite, Workplace from Meta, Zapier, Zoom Workplace

    Smartsheet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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