About Skedda

Skedda is the world’s leading online booking and scheduling platform. This infinitely customizable platform allows organizations to automate complex and time-consuming booking tasks. Skedda removes the hassle of manually managing booking rules, policies, limitations and payments.

Whether you’re a business coordinating shared office space for thousands of workers or a local community facility, Skedda removes the logistical headache. Mobile-friendly and accessible from anywhere, Skedda is loved by thousands of organizations across the globe. Experience the award-winning Skedda difference today.

Key benefits of Skedda

Skedda features include:

- Booking Calendar: Your Skedda calendar is where the action happens! The focal point where you can easily view and manage your bookings. Toggle between the unique Day, Month, List and Grid calendar views to easily digest the activity at your organization.

- Scheduling Automation: Skedda allows organizations to automate tricky, time-consuming parts of managing your bookable spaces. Our automation tools mean you can set up conditions once & forget the stress. Say goodbye to booking headaches once and for all!

- User Management: Easily make decisions regarding how users can book space at your organization. Decide who can book and when, booking quotas, specific rules and restrictions or any other unique customization. Setup specifics once and leave the stress behind.

- Maps & Floorplans: Allow your users to view availability and book directly from a live, intuitive, interactive map. Custom designed to perfectly match your space, maps take the booking experience to the next level. Amaze your users with a complete visual of your space!

- Online Payments: Securely take online payments for your bookings with fully integrated payment processing through our partner Stripe. Take funds upfront or with our unique ‘Book Now, Pay Later’ option. Our platform provides you and your customers with the options & confidence you need.

- Sign In Options: Streamline the way your users authenticate with Skedda. We support Google, Facebook & Microsoft social logins plus full SAML SSO support. Keeping security tight and user administration seamless is a breeze.

- Mobile Friendly: Interact with Skedda while you’re on the move, from the palm of your hands. No need to rush back to your PC or laptop, Skedda is accessible from anywhere. Whether you’re on a smartphone or tablet, Skedda’s mobile experience really shines.

- All-Star Support: Our friendly, all-star team will make sure you always have the assistance you need with 24-hour availability during the week. We love solving problems & helping our customers get the most out of the Skedda platform.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

Interactive floorplans and maps. See your floor plan live on the platform.
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Skedda video
Skedda screenshot: Skedda screenshot: Interactive floorplans and maps. See your floor plan live on the platform. Skedda screenshot: Skedda screenshot: Skedda screenshot: Skedda screenshot: Skedda screenshot:

Features

Total features of Skedda: 44

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Conditional Logic
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Event Scheduling
  • Facility Scheduling
  • Hot Desking
  • Microsoft Outlook Integration
  • Multi-Location
  • Online Booking Integration
  • Price Management
  • Quota Management
  • Real Time Updates
  • Reporting & Statistics
  • Room Booking
  • SMS Integration
  • Scheduling
  • Self-Enrollment
  • Social Media Integration
  • Status Reporting
  • URL Customization
  • User Management
  • Web Forms
  • iCalendar Support

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Reviews

Overall rating

4.8 /5
(150)
Value for Money
4.9/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.8/5

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Showing 5 reviews of 150
Paul B.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple interface, intuitive to use, flexible under the hood and great support.

Reviewed on 01/03/2017

We use the free version of Skedda to control access to our three counselling rooms in our...

We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Pros

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Cons

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Brian W.
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

Reviewed on 18/08/2020

I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works...

I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

Pros

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Cons

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!!

After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

Satoko S.
Overall rating
  • Industry: Construction
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

No customer service

Reviewed on 20/12/2018

They provided no customer service when I had trouble with the system.
Automatic reply said that...

They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Pros

Great system which can use for fee with some limitation.

Cons

They change the system without notification.

Response from Skedda

Hi Satoko,

Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below.

We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you.

News about system changes are published in-app and at https://updates.skedda.com.

Please feel free to reach out to us at [email protected] if you have additional feedback.

We wish you all the best for the start of 2019!

Thanks,
Sam at Skedda

Email 24/5/2017: 3h 22m
Email 18/7/2018: 51m
In-app message 10/7/2018: 17m
Email 20/12/2018: 47m
In-app message 20/12/2018: 2h 43m

Cara T.
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This does what no other software can do.

Reviewed on 26/05/2020

Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I...

Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).

Pros

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Cons

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Rodney J.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software! Easy to use! Simple and Functional !

Reviewed on 09/08/2019

Excellent. Great customer service. Responsive and friendly

Excellent. Great customer service. Responsive and friendly

Pros

ease of use. functional. very user friendly. obvious and clear.

Cons

does not have certain features like setting quotas on usage

Response from Skedda

Thanks for the great review! And some good news, we launched booking quotas 2 weeks ago. As a much-requested feature, we're delighted to now offer quotas, configurable by time, bookable space and user tag!

Showing 5 reviews of 150 Read all reviews

Skedda FAQs

Below are some frequently asked questions for Skedda.

Skedda offers the following pricing plans:

  • Starting from: $5.00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

The Skedda 'Core' comes with 1-5 spaces for free. Additional spaces come at additional cost. Skedda offers 3 upgrade packs: Skedda Pro, Integrations and Online Payments. Full pricing details available at: https://www.skedda.com/home/pricing

Skedda offers the following features:

  • (Off-)peak pricing
  • Booking calendar
  • Bookings management
  • Collect payments
  • Drag and drop functionality
  • Flexibility
  • Fully customizable
  • Grant or revoke access
  • Manage and record payment information
  • Members and concession-card holder groups
  • Online bookings
  • Organize groups
  • Overlapping and shared spaces
  • Payment gateway integrations
  • Pricing, exceptions, hours of availability, user groups
  • Self-serve booking process
  • Social media sign-in
  • Upfront and book now, pay later options
  • User management
  • Venue availability

Skedda has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Skedda supports the following languages:

English

We do not have any information about what devices Skedda supports

Skedda integrates with the following applications:

Basecamp, Constant Contact, Evernote, FreshBooks, Mailchimp, Maintenance Care, Trello, Wordpress, Xero, Zendesk

Skedda offers the following support options:

Online Support, FAQs, Knowledge Base, Phone Support, Video Tutorials

Related categories

See all software categories found for Skedda.