About ScheduleFlex

Shiftboard is a cloud-based solution providing on-line access to scheduling and workforce managing information from anywhere on any device. Shiftboard is uniquely built for hourly workforces where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard provides employee scheduling integrated with time and attendance software and applicant tracking and onboarding functionality. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.

Shiftboard is the only Employee Scheduling Platform that is highly configurable to meet the unique needs of individual companies while still making it easy to schedule workers and for workers to view and manage their schedules from any device.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ScheduleFlex

Key benefits of ScheduleFlex

  • Optimized scheduling. Build schedules to match your business rules. We work with you to configure profiles, teams, and schedule rules to meet your most complex scheduling challenges. When you build your schedule, Shiftboard automatically looks at worker availability and overtime so that schedulers don’t accidently schedule someone who is unavailable, or over schedule or under schedule people.

  • Real-time communication. When assigning or publishing shifts for pickup, people are automatically notified. Automated reminders help reduce missed shifts.

  • Demand planning. Use historical data to forecast and create shifts to align with expected demand. Use this information to optimize your schedule and control labor costs by matching schedules to customer and sales demands to prevent overtime and over-staffing.

  • Mobile. Your mobile hourly workforce can access and manage their schedule form any device. They can use their favorite browser or use and android or iPhone app.

  • Enterprise grade scale and high availability. Whether you have 100 user or 100,000 users Shiftboard scales for your business. Our high availability SLA’s keep your business running.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ScheduleFlex

    Images

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    Features

    Total features of ScheduleFlex: 86

    • 360 Degree Feedback Software
    • API
    • Access Controls/Permissions
    • Alerts/Notifications
    • Applicant Tracking Software
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking Software
    • Auto Scheduler
    • Automated Scheduling
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Candidate Management
    • Certification Tracking
    • Clock In / Out
    • Communication Management
    • Compensation Management Software
    • Compliance Tracking
    • Configurable Workflow
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Document Management Software
    • Document Storage
    • Email Management Software
    • Employee Database
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling Software
    • Employee Self Service
    • Float Pool Management
    • For Staffing Agencies
    • Forecasting
    • GPS
    • Group Scheduling
    • Job Application Management
    • Jobs Board
    • Labor Cost Reporting
    • Labor Forecasting
    • Labor Management
    • Leave Tracking
    • Messaging
    • Messaging/Shift Dispatching
    • Mobile Access
    • Mobile Alerts
    • Monitoring
    • Multi-Location
    • Onboarding Software
    • Online Booking
    • Online Scheduling
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Metrics
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting/Analytics
    • Role-Based Permissions
    • SMS Messaging
    • Schedule Distribution
    • Self Scheduling
    • Self Service Portal
    • Shift Scheduling
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Status Tracking
    • Talent Acquisition
    • Temporary Staffing
    • Third Party Integrations
    • Time & Attendance
    • Time Clock Software
    • Time Off Management
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • Workflow Management Software

    Alternatives

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    Factorial

    4.5
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    Entire OnHire

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    Workzoom

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    Reviews

    Overall rating

    4.4 /5
    (238)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.4/5

    Already have ScheduleFlex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 238
    Ashley
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Decent Functionality

    Reviewed on 19/11/2018

    The software was just what I was looking for in that it lets my staff opt in to events. The tech...

    The software was just what I was looking for in that it lets my staff opt in to events. The tech support is friendly and fast but doesn’t always have a definitive answer for you.

    The mobile app turned out to be a great bonus though I wish it had more of the features available for the desktop version.

    Overall, I’m very happy with the software and would purchase again in a heartbeat.

    Pros

    This is the only scheduling software I’ve found that lets employees opt into a shift instead of filling out their availability every week. I work in a catering business so we don’t have consistent work for our servers. They all have school or other jobs to work around their schedule with us. Some of them only work with us twice a month so asking them to keep an updated calendar of their availability is unrealistic. This software lets me post all the shifts and have servers sign up for the ones they want. It’s very helpful. Shiftboard does also have the ability to let staff fill in availability and have management work off that, however.

    I also appreciate that I can include notes about the shift and addresses for when we do offsites. The software also lets me divide servers into teams so that they see only the shifts they are eligible for.

    Cons

    It’s not the most aesthetically pleasing site and takes a while to adjust to the layout, but once you get used to it, it’s fine.

    The biggest issues I find is that you can’t export your sign up lists. When I have 40 events in a month, I’d like to print out a list of who signed up for what and work from there, but I have to go shift by shift, typing the results in an Excel sheet instead. Also, there isn’t a way to track who did what change in the system. When I’ve had issues in the past that may have been from a software glitch, they can’t give me an answer as to who changed what and when.

    Verified Reviewer
    Overall rating
    • Industry: Music
    • Company size: 501-1,000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Shifts and rotas without the drama!

    Reviewed on 30/07/2019

    Overall, we have found Shiftboard to be an incredibly good fit for our non-standard shift scheduling...

    Overall, we have found Shiftboard to be an incredibly good fit for our non-standard shift scheduling; online rotas are praised by our users for easy access when on-the-move, we find reporting through the exporting of CSV files useful, and it has allowed us to get rid of older overlapping systems that we previously used for shift tracking.

    Pros

    Shiftboard allows our casual staff members access to shifts via an online portal, which is especially useful as these staff are very rarely in building (unless on-shift). Users report that it is helpful to be able to access shift scheduling through a web browser

    On the rare occasion we have needed to contact support they have been very responsive and have answered our queries, and we have found it incredibly useful to be able to pull data out via CSV file for input into other systems that we run (although reporting could be further improved upon).

    Adding information that lives in other systems to casual staff individual user profiles means we have been able to decommission several systems that have previously been used to handle staff shifts for our employees. Users can be added to teams and groups to make administration easier.

    Cons

    From a user’s perspective based on feedback we’ve had, the web-based UI isn’t the most intuitive or clean-looking – I'm not sure how it fares compared to competitor systems but it could do with updating to a more modern look which would improve usability.

    Another point raised when receiving feedback from users was that it can seem a bit of a steep learning curve for new staff, but we have started to provide documentation and training for internal use so this is no longer an issue for us.

    Rick
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Review from Woodson YMCA

    Reviewed on 08/11/2016

    I can't speak enough about Shiftboard and the amount of time and energy that the software has saved...

    I can't speak enough about Shiftboard and the amount of time and energy that the software has saved myself and other managers. I have no qualms about promoting the product to other departments and facilities.

    Pros

    I love how the product is able to track certifications. The trade board function has saves me a lot of time and energy. The document function and linking of certification to profile type has also saves time and paper.
    I really like that I can now create a schedule and not publish it until I am finished. Schedules we create are often in motion until publication. I like that staff are no longer receiving messages until the schedule is completed.

    Cons

    To send a message to team members I can either send to 1 or broadcast to all. It would be nice if there was the ability do a check box of multiple members to whom the message could be sent. That way those who we know are neither available or in need of the information will get the message.

    Verified Reviewer
    Overall rating
    • Industry: Music
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Online rotas made easy

    Reviewed on 16/04/2018

    Allows us to easily rota 500+ staff members

    Allows us to easily rota 500+ staff members

    Pros

    Producing rotas/schedules for 500+ staff members across multiple teams is no easy challenge. Especially with complex rules and specifications for each of those teams, so the fact that shiftboard even comes close to achieving these results is impressive.

    The software is simple and easy to use, particularly for the end users who'll probably appreciate this more than the management who need to implement it.

    Has been running for around 5 years now with no significant issues in that time, so again really impressive.

    Cons

    The reporting can be a little clunky and that's really the only thing that lets this down. Having said that, support staff are very receptive and willing to work with you to produce something bespoke, but feel like this is the one area that could be improved upon to make this truly fantastic.

    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Shiftboard has a steep learning curve, but is an incredibly powerful tool

    Reviewed on 16/02/2018

    Significant reduction in overlapping systems. One-stop-shop for lots of scheduling/program needs. A...

    Significant reduction in overlapping systems. One-stop-shop for lots of scheduling/program needs. A simple way to remind staff of their shifts and inform them of changes.

    Pros

    It has eliminated many other systems and brought them into one place. It can handle the customization that we need as we operate a less-than-normal staffing system (some seasonal staff, some permanent; some overlapping shifts, some week-long programs, etc.).

    The team at Shiftboard has been very responsive to our requests and needs, which is very important.

    Given time, I'm optimistic that its reporting abilities will be very useful for anticipating and hiring for future needs. Coming from a world of dozens of complex, non-communicating spreadsheets, it's great to have everything in one place!

    Cons

    It has a steep learning curve, so be prepared to practice, experiment, and be trained.

    They also have not yet implemented shift-linking, so my week-long programs all staffed by the same person can't be treated as one connected system. This means that bulk changes are difficult if we've noticed an issue, and it means that the initial shift setup is quite time consuming.

    I wish that the month-long view could be customized to give me more of the information I want, or that we could view data for a 2-week stretch. It's hard to get a birds-eye view of our programming with the systems they have in place.

    I'll add that we're relatively new to Shiftboard, and working out the kinks is a part of the process.

    Showing 5 reviews of 238 Read all reviews

    ScheduleFlex FAQs

    Below are some frequently asked questions for ScheduleFlex.

    ScheduleFlex offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing based on subscription package.

    ScheduleFlex has the following typical customers:

    51-200, 201-500, 501-1,000, 1,001-5,000

    ScheduleFlex supports the following languages:

    English

    ScheduleFlex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations ScheduleFlex has

    ScheduleFlex offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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