Fresha

4.8 (1,431)
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Online booking platform for beauty and wellness businesses

About Fresha

Fresha is the world’s #1 booking software for salons, spas, and wellness businesses, trusted by over 450,000 professionals in over 120 countries.

Designed to simplify operations and supercharge growth, Fresha provides an intuitive, all-in-one platform to manage appointments, streamline payments, and enhance client experiences.
Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated messages, emails and the mobile app.

Fresha also empowers businesses to increase revenue with built-in marketing tools, client management features, and optional payment processing. Whether you're a solo practitioner or managing a multi-location business, Fresha offers the tools you need to succeed—all in one place.

Pricing starting from:

AED 0.00

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Fresha

Fresha is the #1 all-in-one platform for beauty and wellness businesses. Super easy to use across mobiles, tablets and desktops.

Everything you need to manage your business in one easy-to-use solution.

Unlimited appointment bookings. Get bookings 24/7 with real-time slot availability and fill your calendar overnight. Plus, a sleek calendar that is easy to use across all devices.

Unlimited team members. Invite your entire team to join your account and stay up to date with their schedules.

Unlimited locations. Manage multiple venues from a single account with no limitations.

Unlimited clients and notifications. Track clients’ history, keep treatment notes, send consultation forms, and send automatic appointment reminders.

Unlimited product inventory. Record and track stock inventory, manage your online shop with support for supplier ordering and retail. Plus, generate orders in one click.

Unlimited reporting and analytics. Monitor how your business is doing with live dashboards and financial reporting.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Arabic, Brazilian Portuguese, Bulgarian, Croatian, Czech and 22 others

Pricing starting from:

AED 0.00

  • Free Version
  • Free Trial
  • Subscription

Images

Fresha Software - Fresha appointment scheduling
Fresha Software - Fresha no-show charges
Fresha Software - Fresha reminders
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Fresha video
Fresha Software - Fresha appointment scheduling
Fresha Software - Fresha no-show charges
Fresha Software - Fresha reminders

Features

Total features of Fresha: 88

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Employee Scheduling Software
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management Software
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation Software
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling Software
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Transaction History
  • Treatment Packages
  • Website Integration

Alternatives

Acuity Scheduling

4.8
#1 Alternative to Fresha
Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar,...

DaySmart Salon

4.3
#2 Alternative to Fresha
Hair salons, nail salons, lash, brow and blow out bars as well as makeup artists seeking a modern yet simple appointment...

Kitomba Salon and Spa Software

4.4
#3 Alternative to Fresha
Kitomba Salon and Spa Software has everything you need to run a successful salon. Our features include an industry-focus...

Schedulista

4.7
#4 Alternative to Fresha
Schedulista is the easiest way for salons to accept and schedule appointments online. Clients book directly via web,...

Reviews

Overall rating

4.8 /5
(1,431)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support Software
4.8/5

Already have Fresha?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,431
Mark
Mark
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A great experience so far...

Reviewed on 15/03/2021

Pros

We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.

Cons

New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

olga
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great choice for small business owners

Reviewed on 17/07/2023

did not regret a day of using it.

did not regret a day of using it.

Pros

Affordable first of all, no hidden fees, easy access to customer service, and overall easy to use product.

Cons

The future of charging can be improved.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Scammed by Fresha

Reviewed on 05/02/2024

Fresha is taking over a fifth of our earnings and not responding to our messages.

Fresha is taking over a fifth of our earnings and not responding to our messages.

Pros

System is pretty easy to use however Fresha has scammed us by placing a book now button on our website which sends customers to fresha.com marketplace to create a Fresha account and take more than a fifth of our earnings. Fresha is not replying to our messages.

Cons

Fresha put a 'Book Now' button on our website that directs customers to Fresha com marketplace. This means every new client we get, which is most of them being in a tourist place, have to create a Fresha account and we get charged 20%. In effect Fresha is taking more than a fifth of our earnings! They are yet to respond to our messages.

Sonia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent product

Reviewed on 01/12/2024

Pros

Ease of use for both practitioner and client.

Cons

Soap notes are not available to write/chart.

Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

salon schedule you can manage from fresha

Reviewed on 16/10/2024

it is really easy to use but little over price

it is really easy to use but little over price

Pros

Fresha is really easy to use and easy to manage the salon schedules for employers

Cons

Sometimes if you need to update the price it is hard to update it takes long time to update and when you invite the others sometimes it reject. and little over price for updating the service

Response from Fresha

Hi there,

Thanks for your review, we're always delighted to hear from our Partners who love Fresha as much as we do!

Kindest regards,
The Fresha Team

Showing 5 reviews of 1,431 Read all reviews

Fresha FAQs

Below are some frequently asked questions for Fresha.

Fresha offers the following pricing plans:

  • Starting from: AED 0.00 View Pricing Plans
  • Pricing model: Free Version
  • Free Trial: Not Available

Fresha is free with optional paid features.

Fresha has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Fresha supports the following languages:

Arabic, Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Ukrainian

Fresha supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Fresha integrates with the following applications:

Meta for Business

Fresha offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Fresha.