Alumni Channel
About Alumni Channel
Alumni Channel is a web based online community and membership management suite for groups such as schools, school alumni, and other membership-based organizations. The software helps organizations such as schools, districts, education foundations, and alumni associations to maintain peer-to-peer relationships and bond through online communities.
Member data can be stored and accessed by administrators around the clock as Alumni Channel enables the creation of an online alumni database. This eliminates the need for record management on spreadsheets or paper which in turn facilitates communication with members. Alumni Channel can send out email blasts to all members or to a selected group of members.
The data import and export feature allows users to upload images, PDFs & forms and share these with other community members. A donation management feature tracks and manages all online donations made by members. Alumni Channel's reporting feature enables administrators to generate and export community website traffic reports with details on number of visits, registrations per day, and frequent visitors to the website. This information can be used to create impactful marketing campaigns, plan a reunion and identify active members in the community.
Members can communicate directly via Alumni Channel's member messaging and chat feature, RSVP to events and upload photos. Each member profile displays that person's social networking details enabling members to connect on social networking sites as well.
Key benefits of Alumni Channel
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Alumni Channel is Easy, Fast, Fun, and Can Even Be Free
Reviewed on 19/01/2010
While there are plenty of competitors in the current market for alumni and membership groups, I...
While there are plenty of competitors in the current market for alumni and membership groups, I wouldn't recommend any other than Alumni Channel. The products and services offered, features and benefits, and excellent customer service and support - combined with extremely reasonable price points will be the reason that my alumni network will continue doing business with AC for many years to come. Finally, with a very generous referral program, alumni and membership group leaders can run their networks virtually for free by promoting the power and potential of Alumni Channel.
Pros
Founding an alumni network for my high school was a piece of cake because of Alumni Channel's product and service. While I had a background in graphic and web design, pratically none of my expertise was needed from a design perspective. Nearly everything was automated and populating the system with members, content, and event info. was a cinch. Alumni Channel's services are pretty basic, but the number of features provided are pretty mind-blowing even to a designer such as myself. Personally, I bet I'm only taking advantage of 20% of the features provided and more are added each quarter. The customer service is fantastic; I don't know of another service that provides such excellent support and transparency. We secured over 1200 members within two years - all based on word of mouth marketing and Alumni Channel's excellent products.
Cons
There is nothing I can think of that comes to mind about any flaws or constraints with regard to Alumni Channel. Perhaps if I had the chance to take advantage of all the features, I could come up with something that as missing. However, from my experience, based on the needs of my alumni network, there are no issues I can think of at this time.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Alumni Channel
Reviewed on 02/03/2010
The site is simple and easy to use with a quick learning curve. I think it works great and would...
The site is simple and easy to use with a quick learning curve. I think it works great and would highly recommend the site for those that don't have IT creatives on-hand to manage and maintain their own website.
Service from the staff is exceptional. Helpful responses come quickly to questions, concerns and requests.
Pros
Chris has been quick to respond to requests for adaptations/customization to the sites and most of the requests for customization were fulfilled. The simple and easy to use system allows me to quickly upload news and other information. The layout makes it easy for users to find new information.
Cons
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.
I would prefer to have the data in a MySQL compatible format that could allow for e-commerce and similar operations.
The current layout leaves quite a bit of information below the fold. especially if there are expanded entries in column one.
When I have asked colleagues to navigate the page, none have navigated below the fold far enough to see past the maps section without prompting.
It would be nice to have greater feedback of usage patterns such as browsing sessions, heat maps, and deeper link analytics.
It would be nice if the page creator utilized style sheets to maintain a consistent look when information needs to be moved off the main page (because of length, tracking, etc) on to a new web page.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Alumni Channel
Reviewed on 27/08/2013
Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association...
Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association include:
1)Self-managed profile management for each user
2)Links to Social Media
3)Event Management
Cons:
1) Built on older framework that isn't as flexible as we'd like. Layout styles are dated and a bit stale, and using it requires training and Q&A. A better, more modern (less proprietary) framework would be helpful, that allows for better & easier layout, page, image and function control (without the intervention of the company). The ability to link data to other sources would also be helpful.
Summary
We tested three different content management offerings and chose Alumni Channel for it's function vs. cost. For our average user it works fine and offers the features they use. A more modern feel and look would be helpful, especially as we try to get younger alumni involvement. The owner is passionate about Alumni Channel, and as a result is swift to respond to questions and gets high marks for that.
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Review Source
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- Ease of Use
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Comprehensive platform, excellent quality team
Reviewed on 12/03/2016
First, I want to say that I offer a good review for platform and team.
I belive the platform is...
First, I want to say that I offer a good review for platform and team.
I belive the platform is very complex and contains information written for made easy of use . I think it can be an excellent model for programmers.
It is important to collaborate better with colleagues and Chris provide support on request. When I asked in the email I received information support and understanding.
That the strong points I see the complexity of the platform, the diversity of information that can be posted, good possibility of use, excellent quality of people who provides the support from the team.
The weaknesses are: sometimes the platform is open or work hard and yes sometimes errors - does not allow access in a given area, does not register occasionally change entered. Shall be remedied later at the Retry.
As ideas I need:
- for the preparation of changes on the platform, improvements, change appearance, proposals, ideas to know about 1-2 months before,
- for the Romanian language, to be able to use all diacritics - I can not currently use , (if is possible),
- a possibility to have permanent access to the number of graduates of all promotions/all data entered on them - if the graduates may delete their account, this is no longer possible - we have the institutions that require these data as numbers or files with the complete data.
Personal, I will give myself how long it takes for the platform and graduates in future, because I wish to know all about the platform and its use, about my graduates and is an opportunity to use a wonderful platform that this and should cooperate with the team.
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review of Alumni Channel
Reviewed on 09/08/2018
I am able to provide classmates with accomplishment of all our classmates.
I am able to provide classmates with accomplishment of all our classmates.
Pros
As webmaster, I write reviews about our alumni. The software allows me to present interesting stories about what our classmates have done since graduation.
Cons
I do not use many of the software features
Alumni Channel FAQs
Below are some frequently asked questions for Alumni Channel.Q. What type of pricing plans does Alumni Channel offer?
Alumni Channel offers the following pricing plans:
- Starting from: $300.00/one-time
- Free Trial: Available
Alumni Channel costs $649 + $0.08 per record with e-mail. There is a one time setup fee of between $300 and $500 that includes building of the site, 3 hours training, assistance with adding starter content, and import of existing data.
Q. Who are the typical users of Alumni Channel?
Alumni Channel has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Alumni Channel support?
Alumni Channel supports the following languages:
English
Q. Does Alumni Channel support mobile devices?
Alumni Channel supports the following devices:
Q. What other apps does Alumni Channel integrate with?
Alumni Channel integrates with the following applications:
Meta for Business, PayPal, Twitter/X
Q. What level of support does Alumni Channel offer?
Alumni Channel offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat
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