---
description: Detailed reviews on DirectLine based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare DirectLine with similar products.
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title: DirectLine Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [DirectLine](/software/104461/directline)

# DirectLine

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> Maintenance Software Custom-Fit For You&#10;&#10;Megamation specializes in one thing: designing, building, and deploying SaaS CMMS (Computerized Maintenance Management Service) solutions.&#10;&#10;Our software can be scaled for any organization size across many industries.
> 
> Verdict: Rated **4.5/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of DirectLine

Customized to meet your needs. Every Megamation implementation is a tailored solution that fits the exact requirements of your organization. &#10;&#10;Nothing off the shelf about it - our in-house team of developers and engineers work with you to understand your needs and develop maintenance software that addresses your specific needs, workflows, and processes. &#10;&#10;Unlimited personal training. Think of us as your in-house software technology resource. We included unlimited onboard and personal refresher training in your environment for everyone on your staff as often as required, because everyone learns at a different pace. Our goal is to provide you with the expertise to optimize your maintenance processes and achieve your goals. &#10;&#10; One-On-One 24/7 Phone \&amp; Email Support. We build long-term relationships with our clients.  Your Megamation Account Manager's mission is to understand your unique requirements, address your concerns, and provide targeted guidance or solutions. Megamation's one-on-one support approach provides our customers with personalized assistance, ensuring faster and more efficient issue resolution. &#10;&#10;Megamation is a comprehensive solution complete with the core features and functions needed by maintenance professionals. It is customized and adapted to your specific environment. Reporting / Analytics, Work Order Management, Preventative Maintenance, Asset Management and Tracking, Inventory, Purchasing, Contracts, Health and Safety, Staff Records, Hazardous Materials, Documents \&amp; Attachments, Project Management, Capital Planning / PM Planning, Fleet, Utilities, Help-Desk Center, Tools, Room \&amp; Space Inventory, Room Scheduler and Keys \&amp; Locks are all included.  &#10;&#10;Use our software on any mobile device. DirectLine Mobile, a progressive web application, reduces travel time by up to 30% - saving your shop time and money. Our AT-SITE design concept helps eliminate unnecessary travel time, enhancing accuracy and boosting efficiency. Access information such as purchase orders, manuals, invoices, permits, and inventory availability on your mobile device wherever you are. &#10;&#10;Do the work on your mobile device AT-SITE. Work Order Management, Asset and Inventory Management, Adaptive Inspections and Lists, Record Maintenance Data, Barcodes, QR codes, RFID and NFC, Send Texts and Emails, Visit Suppliers' Websites, Post Labour in Real Time, Clock-In \&amp; Clock-Out, Shopping Cart for Required Materials, Remote Approval Function, Issue Materials, Capture Photos and Videos, and Access Manuals and Documentation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 30 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Megamation Systems
- **Location**: Oakville, Canada
- **Founded**: 1986

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: All-Inclusive pricing with no extra fees. Megamation offers cost certainty - a low-risk, monthly subscription model based on system usage. This means stable, predictable pricing with no extra fees or capital investment required. &#10;&#10;Please contact Megamation for detailed pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Assignment
- Asset Kitting
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking Software
- Assignment Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Calibration Management Software

## Integrations (1 total)

- Tableau

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CMMS Software](https://www.getapp.ae/directory/131/cmms/software)

## Related Categories

- [CMMS Software](https://www.getapp.ae/directory/131/cmms/software)
- [Facility Management Software](https://www.getapp.ae/directory/323/facility-management/software)
- [Maintenance Management Software](https://www.getapp.ae/directory/327/maintenance-management/software)
- [Preventive Maintenance Software](https://www.getapp.ae/directory/1127/preventive-maintenance/software)
- [Building Maintenance Software](https://www.getapp.ae/directory/317/building-maintenance/software)

## Alternatives

1. [MaintainX](https://www.getapp.ae/software/117239/getmaintainx) — 4.8/5 (1005 reviews)
2. [UpKeep](https://www.getapp.ae/software/105965/upkeep) — 4.6/5 (1321 reviews)
3. [eMaint CMMS](https://www.getapp.ae/software/102141/emaint-cmms) — 4.5/5 (384 reviews)
4. [eWorkOrders CMMS](https://www.getapp.ae/software/103009/eworkorders) — 4.9/5 (115 reviews)
5. [EZO](https://www.getapp.ae/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews)

## Reviews

### "System fits our needs very well\>" — 4.0/5

> **Gordon** | *25 May 2017* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: The system modules are very easy to identify and operate. Very comprehensive list of functions. Customer service has been excellent.
> 
> **Cons**: Unable view picture of equipment along with the equipment information.&#13;&#10;No print function for PM's unless the WO is scheduled.
> 
> Overall nice to work with.

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### "So much to choose" — 4.0/5

> **Tyrone** | *14 November 2016* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: This is a cloud based product, so no need to load your servers.
> 
> **Cons**: The cost for some is a bit pricey.
> 
> After viewing a demo of the direct line software I found it to be full of potential. I truly enjoy having that amount of freedom to do with the program as I choose.

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### "My review of the Directline program" — 5.0/5

> **Bill** | *1 March 2011*
> 
> **Pros**: This program is very easy to use, the reports are great and fast.  The support is always there and if a question can not be answered at the time an answer will come in a very short time frame.  When i help people start up the program it does not take a lot of time for them to be using a module.
> 
> **Cons**: There could be more web based items avalible to the system.
> 
> Keep up the good work\!\!\!

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### "Megamation Review" — 5.0/5

> **Jon** | *4 January 2017* | Primary/Secondary Education | Recommendation rating: 7.0/10
> 
> **Pros**: The program works well when you learn it.
> 
> **Cons**: Difficult to learn.
> 
> Customer Support is Great, but the program is difficult to learn and there are no " EASY" text instructions to help you.

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### "an extraordinary asset to us, we utilize it principally for Work Orders, Equipment stock" — 4.0/5

> **Chaitanya** | *23 July 2018*
> 
> **Pros**: Clients presently have a solitary way to get their requirements met. This has enabled us to appropriately compose our opportunity
> 
> **Cons**: For us it took a while to comprehend our genuine needs and how we could influence the product to work best for us.

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## Links

- [View on GetApp](https://www.getapp.ae/software/104461/directline)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/104461/directline> |
| de-AT | <https://www.getapp.at/software/104461/directline> |
| en | <https://www.getapp.com/operations-management-software/a/directline/> |
| en-AE | <https://www.getapp.ae/software/104461/directline> |
| en-AU | <https://www.getapp.com.au/software/104461/directline> |
| en-CA | <https://www.getapp.ca/software/104461/directline> |
| en-GB | <https://www.getapp.co.uk/software/104461/directline> |
| en-IE | <https://www.getapp.ie/software/104461/directline> |
| en-NZ | <https://www.getapp.co.nz/software/104461/directline> |
| en-SG | <https://www.getapp.sg/software/104461/directline> |
| en-ZA | <https://www.getapp.za.com/software/104461/directline> |
| es | <https://www.getapp.es/software/104461/directline> |
| es-CL | <https://www.getapp.cl/software/104461/directline> |
| es-CO | <https://www.getapp.com.co/software/104461/directline> |
| es-MX | <https://www.getapp.com.mx/software/104461/directline> |
| fr | <https://www.getapp.fr/software/104461/directline> |
| fr-BE | <https://fr.getapp.be/software/104461/directline> |
| fr-CA | <https://fr.getapp.ca/software/104461/directline> |
| nl | <https://www.getapp.nl/software/104461/directline> |
| nl-BE | <https://www.getapp.be/software/104461/directline> |

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