About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Pricing starting from:

$9.90/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Antigua & Barbuda, Anguilla, Albania , Armenia, Curaçao, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Cook Islands, Chile, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Cambodia, Kiribati, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St. Martin, Marshall Islands, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, New Caledonia, Norfolk Island, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Paraguay, Qatar, Romania, Serbia, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Suriname, El Salvador, Syria, Turks & Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Turkey, Trinidad & Tobago, Taiwan, Ukraine, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Yemen

    Supported Languages

    Chinese, Dutch, English, French, German , Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    Pricing starting from:

    $9.90/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of SimplyBook.me: 140

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode / Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Barbershops
    • For Martial Arts
    • For Medical Spas
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Invoice Management
    • Invoice Processing
    • Live Chat Software
    • Marketing Automation Software
    • Member Communication
    • Member Management
    • Membership Management Software
    • Mobile Access
    • Mobile Alerts
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Parent/Student Portal
    • Patient Intake
    • Patient Records Management
    • Payment Processing Software
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Promotions Management
    • Rate Management
    • Ratings / Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Records Management Software
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • SSL Security
    • Sales Reports
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Service Catalog
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Template Management
    • Third Party Booking
    • Third Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Wait List Management
    • Web Forms
    • Website Integration

    Alternatives

    YouCanBook.me

    4.6
    #1 Alternative to SimplyBook.me
    YouCanBook.me offers teams a simple, automated online appointment & meeting scheduling software

    Genbook

    4.7
    #2 Alternative to SimplyBook.me
    Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs in hair,...

    Square Virtual Terminal

    4.6
    #3 Alternative to SimplyBook.me
    Square Virtual Terminal is a cloud-based software that helps businesses process and accept payments from multiple...

    Bookeo

    4.3
    #4 Alternative to SimplyBook.me
    Bookeo online scheduling and reservation system fills up your appointment book. Accept online bookings and payments...

    Reviews

    Overall rating

    4.6 /5
    (997)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.6/5

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 997
    Steven
    Overall rating
    • Industry: Design
    • Company size: Self Employed
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Amazing software at an amazing price, FREE!

    Reviewed on 14/10/2022

    I don't use their booking page but I do embed the calendar into my website so everything stays on...

    I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.

    Pros

    Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.

    Cons

    The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!

    Alternatives Considered

    YouCanBook.me, Calendly, and Fresha

    Reasons for Choosing SimplyBook.me

    I was paying monthly for something that I wasn't really utalizing and I wanted to find a cheaper option. I am still trying to grow my business, so I don't have too many online bookings yet, so I felt like I was just trowing away money each month. I liked the look and functionality of YouCanBook.me better however, I love the customization and price of SimplyBook.me and that is why I made the switch.

    Switched From

    YouCanBook.me

    Reasons for Switching to SimplyBook.me

    The ability to make some many customization in order to match my brand colors and it was free. In my opinion, there is nothing out there better.
    Verified Reviewer
    Overall rating
    • Industry: E-Learning
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The BEST booking system out there. Please keep updating & improving this epic/pioneering...

    Reviewed on 10/10/2022

    App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to...

    App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to simply update/add to their schedules directly within our website or an app (not simply a homepage shortcut to a website that poses as an app).

    Pros

    Incredible tool. So many features. Build epic booking systems.

    Cons

    It seems to be something that they do not actively work on, which seems crazy to me. Customer support ([SENSITIVE CONTENT]!) is dire. She sits on her little throne of customer support power/possession and then acts as a mindless, droning, and passive-aggressive gatekeeper for SimplyBook. It makes working with the company a chore, and I would seriously not want to pay money every month with her as our Account Manager. She makes the process of this (incredible!) application, seem hopeless, limited, and dire. You need your first point of contact to laude the company, and care about it deeply! To inspire its customers, and to show them how much of an incredible booking system can be built with SimplyBook.

    Alternatives Considered

    Setmore, Acuity Scheduling, Booknetic, Bookly, and Amelia

    Reasons for Choosing SimplyBook.me

    SimplyBook has so much more genuinely deep and powerful potential. Incredibly well-coded. User friendly for the service providers (as well as the customers). A truly epic and well-thought-out product, held back by shoddy customer service and a lack of passion at the front gate.

    Switched From

    Calendly, Setmore, and Amelia

    Reasons for Switching to SimplyBook.me

    Fantastic UI and endless potential with all of the addons. The perfect options for entrepreneurs and business owners looking to "build" a booking system for their business, that suits them and their specific business model. They are endless ways to build a business model that works using their system. PLEASE keep updating, and marketing your product. It is amazing, and far far better than Calendly/Setmore/Acuity and all the big boys, who have absolutely no potential, and incredibly limited coding for serious businesses and booking systems. SimplyBook has it all worked out when it comes to Team Members Scheduling (although this could be better with a simple frontend panel), Classes, Recurring Meetings, Timeslot booking simplicity, Coupons, etc.!
    Donna
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Wish the app developers would listen to feedback.

    Reviewed on 18/11/2022

    I feel like Simply Book Me developers are severely uninterested in making their product greater and...

    I feel like Simply Book Me developers are severely uninterested in making their product greater and I would not recommend it until they begin to respond to my many years's requests for improvement.

    Pros

    I love the look of Simply Book Me. While it's annoying to have to pick and choose from Custom Features and in many cases forego functionality for looks, I like the look.

    Cons

    I have contacted SimplyBook.Me a million times in my many years as a user with feedback for improvement. Most of the improvement required has to do with the app. Also, when I set my account up a billion years ago, I set it up with 5 minute increments but as my business has changed, that has changed. I now need 15 minute increments for scheduling but the developers are either incapable of conceiving a different possibility else they are under trained or under funded. As a long time user, I feel they ought to listen to my needs and FIGURE IT OUT.

    Jill
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great product that I have used for over a year

    Reviewed on 16/11/2022

    I tell people about simplybook.me a lot because it just works. It works for about 90% of the...

    I tell people about simplybook.me a lot because it just works. It works for about 90% of the things I need it to do, so to have one package, for such a great price, that includes so much, is really invaluable to me and my business.

    Pros

    I like the adaptability. Even though it has a learning curve, once I understand how to do something, it does it well. It does most things that I need it to do. Clients can book easily, the reminders go out without me checking on them, the product is definitely well priced, and it just works. I think I have a semi-complicated set up, but was able to make it all work (with some help from their excellent live chat agents). The widget codes work on my website, payments integrate with it, it's all just one great package for my needs.

    Cons

    There are still some things that I would like it to do that it doesn't do. The example would be too long, but I have worked around it. It has to do with the ability to book kids/adults/how many at a time of each, for a certain time frame. I also don't like that once I make a change, it is retroactive...I would really like the ability to change something for the future, and have it set up to go on a certain date, without the changes going live right away.

    Alternatives Considered

    Trello, Checkfront, Xola, Bookeo, and FareHarbor

    Reasons for Switching to SimplyBook.me

    Price mostly, but also because it does everything I need it to do FOR that price.
    Stacy
    Overall rating
    • Industry: Legal Services
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    A game-changer!

    Reviewed on 16/11/2022

    When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in,...

    When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in, in-person weekly consultations with new potential clients, to a completely virtual model of service. When we eventually began using SimplyBook, multiple staff called it a "game-changer" - it took so much time and stress out of scheduling consultation appointments and accepting payments in advance! It is pretty user-friendly, and tech support has always been incredibly helpful when we've contacted them via live chat. We also love how customizable the system is. Overall we've had a great experience for the past 1.5 years!

    Pros

    I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments.

    Cons

    I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report.

    Alternatives Considered

    Acuity Scheduling

    Reasons for Switching to SimplyBook.me

    Integration with Authorize.net payment processor (preferred by our Finance department)

    Response from SimplyBook.me

    Dear Stacy, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

    Have you tried as a workaround to setup hidden categories, have your services appear there too and then you can prepare separate links for clients that you have already approved of.

    You can also contact our Live Chat if you want to know more about that.

    All the best
    The SimplyBook.me team

    Showing 5 reviews of 997 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    Free: $0 (50 bookings + 1 custom feature) Basic $ 9.90/month (100 bookings + custom features) Standard: $ 29.90/month (500 bookings + 8 custom features) Premium: $ 59.90/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

    SimplyBook.me has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    10,000ft Insights, 2Checkout, Authorize.Net, Azur, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimplyBook.me.