About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. There is no limit on the number of client services that a business can offer, nor is there a limit on the number of staff or clients that can be stored in the system. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me - features designed help with customer acquisition and retention.

Pricing starting from:

$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App

  • Devices

    Business size

    S M L

    Markets

    Andorra, United Arab Emirates, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Cook Islands, Chile, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Cambodia, Kiribati, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St. Martin, Marshall Islands, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, New Caledonia, Norfolk Island, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Paraguay, Qatar, Romania, Serbia, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Suriname, El Salvador, Syria, Turks & Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Turkey, Trinidad & Tobago, Taiwan, Ukraine, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Yemen

    Supported Languages

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, zh-hant

    Pricing starting from:

    $10.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of SimplyBook.me: 138

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode / Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Martial Arts
    • For Salons and Spas
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Invoice Management
    • Invoice Processing
    • Live Chat Software
    • Marketing Automation Software
    • Member Communication
    • Member Management
    • Membership Management Software
    • Mobile Access
    • Mobile Alerts
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Parent/Student Portal
    • Patient Intake
    • Patient Records Management
    • Payment Processing Software
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Promotions Management
    • Rate Management
    • Ratings / Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Records Management Software
    • Recurring Appointments
    • Recurring Tasks
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • SSL Security
    • Sales Reports
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Service Catalog
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Template Management
    • Third Party Booking
    • Third Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Wait List Management
    • Web Forms
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (920)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.6/5

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 920
    Jesus P.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Affordable and Powerful Booking Software

    Reviewed on 06/04/2021

    This software works very well for booking. We had complicated requirements for customer support and...

    This software works very well for booking. We had complicated requirements for customer support and coaching and this software handled both well.

    Pros

    I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized. Zapier included!

    Cons

    The moment you need an extra feature after your first three alacarte ones, the price jumps up into the next alacarte tier. Also, you cannot create booking "buffers" or delays for different departments. For example, if you want customer service customers to wait at least 1 hour before booking a customer service call, but want coaching customers to wait 24 hours before booking a call, it cannot accommodate those different delays in different departments. The entire company must be either a 1 hour delay, or a 24 hour delay.

    Korie T.
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I did my research and found a great fit!

    Reviewed on 05/03/2021

    My experience has been awesome! I was able to seamlessly set up my site with ease, set up my...

    My experience has been awesome! I was able to seamlessly set up my site with ease, set up my payment processor and have a beautifully designed live booking page for clients to book. I highly recommend this for small businesses and providers who accept appointments.

    Pros

    I love how user friendly this software is! I found the video tutorials very helpful and the customer service was prompt and friendly. I appreciate how they would always send article links to refer back to after the chat and would email me when we got disconnected. I also love the booking site themes to choose from, they are all very well designed.

    Cons

    If I had to give one improvement it would be to allow users to get more than three custom features with the first upgrade tier. I would have loved to get five to test it out, and would have definitely upgraded once my business bookings began. The jump from three to unlimited is a big jump, maybe offer a tier in between for new subscribers. Other than that the software itself is pretty amazing.

    Reasons for Switching to SimplyBook.me

    The easy links to a payment processor, allowing different service providers with different services, including a booking site, and access to create an intake form. Also, integration with social media was a huge one!

    Response from SimplyBook.me

    Hi Korie,

    Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

    All the best
    The SimplyBook.me team

    Thompson H.
    Overall rating
    • Industry: Accounting Software
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Decent scheduling software management software integrate with payment system

    Reviewed on 01/12/2021

    it is good, overall it is cheap, so just use what it offer and if sometimes the function doesn't...

    it is good, overall it is cheap, so just use what it offer and if sometimes the function doesn't fit perfectly , just work around it.

    Pros

    it is super cheap and integrate with the local online payment service provider

    Cons

    it is essentially made for business selling service , booking for service.

    not perfectly fit to me use where my business is space rental business and the product is time duration

    Response from SimplyBook.me

    Dear Thompson,

    Thank you so much for taking the time to leave us your positive review, we appreciate it greatly!

    All the best
    The SimplyBook.me team

    Aaron H.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Lots of Features but more limited than we were told, and Customer Service is not good

    Reviewed on 09/12/2021

    Not good, huge waste of time.

    Not good, huge waste of time.

    Pros

    I found it easy to set up and look pleasing for my website.

    Cons

    We do not require prepayment to book an appointment. However, we offer a 20% discount if the client prepays. With that offer, we get a much higher show rate. Originally, I was told this was not an issue. However, after hours upon hours of setting up the program I found that I cannot offer both options. If we require prepayment for the discounted appointments, it now requires payment for the non discounted appointments. So basically, I cannot offer how we do business. Customer service is terrible, because it is only by text. They will not let you call. Forget all the money we wasted; I am more upset about all the lost time.

    Response from SimplyBook.me

    Hi Aaron,

    I am sorry to hear that you did not have a good experience with our product. Our prepay solution is set up a little bit differently from what you are used to so unfortunately with our system a defined % can not be applied if the client chooses to prepay. You could however have a different service where you indicate that it requires prepayment and then have that service with 20% lower price.

    Our customer service is only online but they are online 24h during the working week and are always quick and ready to help all users immediately, no matter if you are a small or a big one.

    All the best
    The SimplyBook.me team

    Paula P.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very happy we found SimplyBook.me

    Reviewed on 27/10/2021

    Pros

    What's nice about SimplyBook.me is that you can customize which features you want.

    Cons

    There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.

    Alternatives Considered

    Calendly

    Reasons for Choosing SimplyBook.me

    SimplyBook.me has the most features we need.

    Switched From

    Ubindi, Google Calendar, and Calendly

    Reasons for Switching to SimplyBook.me

    SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.

    Response from SimplyBook.me

    Dear Paula,

    Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
    Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website.

    All the best
    The SimplyBook.me team

    Showing 5 reviews of 920 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    Free: $0 (50 bookings + 1 custom feature) Basic $ 9.90/month (100 bookings + custom features) Standard: $ 29.90/month (500 bookings + 8 custom features) Premium: $ 59.90/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

    SimplyBook.me has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, zh-hant

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    10,000ft Insights, 2Checkout, Authorize.Net, Azur, Braintree, Facebook for Business, Gmail, Google Ads, Google Analytics, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimplyBook.me.