About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Pricing starting from:

$9.90/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 159 others

    Supported Languages

    Chinese, Dutch, English, French, German and 7 others

    Pricing starting from:

    $9.90/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of SimplyBook.me: 143

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Barbershops
    • For Gyms
    • For Martial Arts
    • For Medical Spas
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Invoice Management
    • Invoice Processing
    • Live Chat Software
    • Marketing Automation Software
    • Member Communication
    • Member Management
    • Membership Management Software
    • Mobile Access
    • Mobile Alerts
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Onsite Registration
    • Parent/Student Portal
    • Patient Intake
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing Software
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Promotions Management
    • Rate Management
    • Ratings/Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Records Management Software
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • SSL Security
    • Sales Reports
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Service Catalog
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Template Management
    • Third Party Booking
    • Third Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Wait List Management
    • Web Forms
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (1,087)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.5/5

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,087
    Bruno
    Overall rating
    • Industry: Research
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Scheduling appointments with research participants

    Reviewed on 09/10/2018

    Major upgrade compared to traditional means of scheduling appointments. Will never switch back to...

    Major upgrade compared to traditional means of scheduling appointments. Will never switch back to phone calls and voice messages! My staff and research participants are thrilled to use it, so am I!

    Pros

    I conduct digital research with psychiatric populations and I am the principal investigator of a NIH funded study that is evaluating the feasibility of delivering group therapy using mobile platforms. SimplyBook.me is an amazing solution to schedule visits with research participants. Our research participants can now book sessions with different members of our team (program coordinators, assessors, therapists). This has greatly accelerated the operationalization of our study procedures.

    Cons

    Honestly I cannot think of any flaws. Maybe the admin portal can be initially intimidating, but one easily learns how to navigate it and customize the experience.

    Response from SimplyBook.me

    Dear Bruno,

    Thank you so much for taking the time to write your fantastic review about SimplyBook.me, we appreciate it a lot and are happy to hear that it has been beneficial for your business!

    All the best
    The SimplyBook.me team

    Jill
    Overall rating
    • Industry: Entertainment
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great product that I have used for over a year

    Reviewed on 16/11/2022

    I tell people about simplybook.me a lot because it just works. It works for about 90% of the...

    I tell people about simplybook.me a lot because it just works. It works for about 90% of the things I need it to do, so to have one package, for such a great price, that includes so much, is really invaluable to me and my business.

    Pros

    I like the adaptability. Even though it has a learning curve, once I understand how to do something, it does it well. It does most things that I need it to do. Clients can book easily, the reminders go out without me checking on them, the product is definitely well priced, and it just works. I think I have a semi-complicated set up, but was able to make it all work (with some help from their excellent live chat agents). The widget codes work on my website, payments integrate with it, it's all just one great package for my needs.

    Cons

    There are still some things that I would like it to do that it doesn't do. The example would be too long, but I have worked around it. It has to do with the ability to book kids/adults/how many at a time of each, for a certain time frame. I also don't like that once I make a change, it is retroactive...I would really like the ability to change something for the future, and have it set up to go on a certain date, without the changes going live right away.

    Alternatives Considered

    Trello, Checkfront, Xola, Bookeo, and FareHarbor

    Reasons for Switching to SimplyBook.me

    Price mostly, but also because it does everything I need it to do FOR that price.
    John
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Overpriced and under spec'd

    Reviewed on 21/02/2019

    IF I could find another system that had the functionality I need I would move to that one.

    The...

    IF I could find another system that had the functionality I need I would move to that one.

    The cost would not be an issue if it had a better base product.
    If you only need basic then stick with some of the free options out their.
    I have made about 20 suggestions with zero idea of when or IF they will even be considered.
    After trying or looking at around 50 systems I feel it is the lesser evil of what is out their.
    I am not asking for much but they think they know better what people want/need.

    Pros

    Allows for a degree of automation to my business.

    I can show images and descriptions for my categories and services which a lot of other systems do not.

    Like the drag a slot function in calendar.

    Like the SMS and email reminder system (but could be better!)

    It adapts to most types of business which many others do not.

    Cons

    Very expensive for what it offers.
    It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras.
    If the core was better then I would be happy to pay for my business specific add ons.
    Customer service is more of a cut and paste script routine.
    There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them.
    The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea.
    Plus it does not provide real life feedback doing it their way.
    I made these in the very first day of use
    Suggestions /Requirements for SimplyBook.me

    1) Email templates should have a WYSIWYG editor
    2) There should be a Block Out option when making a booking on the calendar (admin only)
    3) Emails should be sent in HTML not plain text. At least an option should be available.
    4) There needs to be a “Pending Booking” email template.
    5) It should be possible to switch on and off any email or SMS rather than all on or all off.
    6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile.
    7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required.
    8) There should be a multi cart function

    Response from SimplyBook.me

    Dear John,

    Thank you for taking the time to give us your valuable feedback, we appreciate that.

    FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one.

    But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs.

    Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users.

    Kind regards
    The SimplyBook.me team

    Rikke
    Overall rating
    • Industry: Alternative Medicine
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Acupuncturist

    Reviewed on 07/12/2022

    It’s easy and helps organize my business in three different locations.

    It’s easy and helps organize my business in three different locations.

    Pros

    I love that the program is easy to use and patients find it easy to hook themselves, even the older generation.

    Cons

    It’s a little unclear on check out for patients when it tells them that they have payed when they have selected pay later.. it should also be able to have two currencies showing on the prices. As I have one part of my business in France and one in UK.

    Simon
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Solid online booking system with good extras

    Reviewed on 06/05/2022

    We had looked at other solutions including Calendly, Acuity, but the particular client in question...

    We had looked at other solutions including Calendly, Acuity, but the particular client in question needed an option where it was also possible to sell complementary products with the booking process. SimplyBookMe ticked all the boxes and worked extremely well, and was easy to add to a Wordpress/WooCommerce set up.

    Pros

    Had the required appointment booking, allowing different types of appointments to be booked, but also had the added benefit of being able to sell products alongside the booking which was a requirement for this particular client. Trial allowed which was good for testing features fully.

    Cons

    Obviously would be great if everything was free, you have to pay for certain products. It can be a little confusing as to how the extra features are charged for.

    Alternatives Considered

    Calendly and Acuity Scheduling

    Reasons for Switching to SimplyBook.me

    The ability to sell products during the booking process was the main factor.

    Response from SimplyBook.me

    Thank you so much Simon for taking the time to leave us your fantastic feedback, we appreciate it greatly!

    All the best
    The SimplyBook.me team

    Showing 5 reviews of 1,087 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    Free: $0 (50 bookings + 1 custom feature) Basic $ 9.90/month (100 bookings + custom features) Standard: $ 29.90/month (500 bookings + 8 custom features) Premium: $ 59.90/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

    SimplyBook.me has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    10,000ft Insights, 2Checkout, Authorize.Net, Azur, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimplyBook.me.