About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Pricing starting from:

$8.25/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 158 others

    Supported Languages

    Chinese, Dutch, English, French, German and 7 others

    Pricing starting from:

    $8.25/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of SimplyBook.me: 172

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Address Book
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Approval Process Control
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Cancellation Management
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Registration Software
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Commission Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer Engagement Software
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Campaign Management
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Barbershops
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Medical Spas
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • In-Person Payments
    • Instructor Management
    • Invoice Management
    • Invoice Processing
    • Live Chat Software
    • Loyalty Program
    • Marketing Automation Software
    • Medical Billing Software
    • Member Accounts
    • Member Communication
    • Member Management
    • Member Portal
    • Membership Management Software
    • Mobile Access
    • Mobile Alerts
    • Mobile Booking
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multi-Physician
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Onsite Registration
    • Parent Portal
    • Parent/Student Portal
    • Patient Communications
    • Patient Engagement Software
    • Patient Intake
    • Patient Portal Software
    • Patient Questionnaires
    • Patient Records Management
    • Patient Scheduling System
    • Payment Processing Software
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Physician Scheduling
    • Point of Sale (POS)
    • Pre-Appointment Screening
    • Promotions Management
    • Rate Management
    • Ratings/Reviews
    • Real Time Reporting
    • Real-Time Notifications
    • Real-Time Updates
    • Real-time Scheduling
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management Software
    • Rescheduling
    • Resource Scheduling
    • Rewards Program
    • Room Booking
    • Room Scheduling
    • SMS Marketing Software
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Service Catalog
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Team Management Software
    • Template Management
    • Third Party Booking
    • Third-Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Virtual Meetings
    • Visitor Management Software
    • Wait List Management
    • Waitlist Status Tracking
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (1,153)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.5/5

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,153
    vikram
    vikram
    Overall rating
    • Industry: Sports
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Its a powerful marketing platform and also helps with brand building not just a booking...

    Reviewed on 12/12/2022

    Writing this review with a sense of gratitude to the people at simplybook.me .

    Writing this review with a sense of gratitude to the people at simplybook.me .

    Pros

    We offer a variety of services from hourly bookings to memberships and workshops. The booking platform offers so much flexibility to automate and report all of this in a meaningful way. It gives our customers a seamless experience and makes us look professional. Things like issuing passes for workshops with QR codes really help build our brand and create that perception. For a small organisation like ours it helps level the playing field with some big players who offer such things.What’s even better was never had a plan to introduce any loyalty programme but on seeing the feature available decided to introduce it . We slowly moved from seeing simplybook.me as an admin platform to better manage ourselves to seeing it as a powerfull marketing platform which would improve our sales . things like adding book now buttons to social platforms and google business listings do just that.Our Favourite feature was shared resources which helped us list a Turf facility which could be booked in so many different permutations and combinations depending on numbers of people involved and activity it is used for.

    Cons

    Our only request to the team is to come up with more integrations to CRM and accounting platforms . At present we use google calendar sync and a few Zaps to push data to our CRM and the accounting part involves some effort to move to our zoho books software.

    Alternatives Considered

    Calendly, Acuity Scheduling, and Zoho Bookings

    Reasons for Choosing SimplyBook.me

    It did not offer the ability to issue discount coupons and charges were much higher and linked to number of staff / service providers /facilities. It offered a great sync with the CRM we love - Zoho CRM so we adopted it naturally. We use all other ecosystem products like zoho books , zoho social , zoho sales IQ etc.

    Response from SimplyBook.me

    Thank you so much Vicram for taking the time to leave us your valuable feedback - we truly appreciate it

    We have added this request to our product managers to add integration with the key CRM systems and mentioned Zoho as one of them.

    All the best
    The SimplyBook.me team

    Anthony
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Boost Your Productivity with SimplyBook.me

    Reviewed on 01/05/2023

    I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as...

    I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as an intern in the university's IT department. The software has a variety of features that I found to be user-friendly and intuitive, allowing the studio to expedite their scheduling procedure and enhance the client experience.

    Pros

    SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes.

    Cons

    While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise.

    Response from SimplyBook.me

    Dear Anthony

    Thank you so much for taking the time to leave us your positive and detailed feedback, we truly appreciate it!

    All the best
    The SimplyBook.me team

    John
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Overpriced and under spec'd

    Reviewed on 21/02/2019

    IF I could find another system that had the functionality I need I would move to that one.

    The...

    IF I could find another system that had the functionality I need I would move to that one.

    The cost would not be an issue if it had a better base product.
    If you only need basic then stick with some of the free options out their.
    I have made about 20 suggestions with zero idea of when or IF they will even be considered.
    After trying or looking at around 50 systems I feel it is the lesser evil of what is out their.
    I am not asking for much but they think they know better what people want/need.

    Pros

    Allows for a degree of automation to my business.

    I can show images and descriptions for my categories and services which a lot of other systems do not.

    Like the drag a slot function in calendar.

    Like the SMS and email reminder system (but could be better!)

    It adapts to most types of business which many others do not.

    Cons

    Very expensive for what it offers.
    It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras.
    If the core was better then I would be happy to pay for my business specific add ons.
    Customer service is more of a cut and paste script routine.
    There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them.
    The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea.
    Plus it does not provide real life feedback doing it their way.
    I made these in the very first day of use
    Suggestions /Requirements for SimplyBook.me

    1) Email templates should have a WYSIWYG editor
    2) There should be a Block Out option when making a booking on the calendar (admin only)
    3) Emails should be sent in HTML not plain text. At least an option should be available.
    4) There needs to be a “Pending Booking” email template.
    5) It should be possible to switch on and off any email or SMS rather than all on or all off.
    6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile.
    7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required.
    8) There should be a multi cart function

    Response from SimplyBook.me

    Dear John,

    Thank you for taking the time to give us your valuable feedback, we appreciate that.

    FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one.

    But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs.

    Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users.

    Kind regards
    The SimplyBook.me team

    Sam
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Why we love SimplyBook.me and what could make it better

    Reviewed on 15/12/2023

    Pros

    It works better than every other platform than we've used in overall features and ease of use.

    Cons

    Just the aforementioned features that we would love to see added.

    Diogo
    Overall rating
    • Industry: E-Learning
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    SimplyBook has been the best solution for my business

    Reviewed on 18/09/2023

    I am using SimplyBook to do all the scheduling of my online English teaching business.

    I am using SimplyBook to do all the scheduling of my online English teaching business.

    Pros

    Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions.

    Cons

    Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average.

    Response from SimplyBook.me

    Hi Diogo and thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

    Good luck with your business going forward - we look forward to working with you!

    All the best
    The SimplyBook.me team!

    Showing 5 reviews of 1,153 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    • Starting from: $8.25/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Free: $0 (50 bookings + 1 custom feature) Basic $ 8.25/month (100 bookings + custom features) Standard: $ 24.90/month (500 bookings + 8 custom features) Premium: $ 49.90/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

    SimplyBook.me has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    10,000ft Insights, 2Checkout, Azur, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier, authorize.net

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimplyBook.me.