About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)


    • Cloud-based
    • On-premise


    Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 158 others

    Supported Languages

    Chinese, Dutch, English, French, German and 7 others

    Pricing starting from:


    • Free Version
    • Free Trial
    • Subscription


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    Total features of SimplyBook.me: 176

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Address Book
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Approval Process Control
    • Approval Workflow
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Cancellation Management
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Registration Software
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Commission Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer Engagement Software
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Campaign Management
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Barbershops
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Medical Spas
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • In-Person Payments
    • Instructor Management
    • Invoice Management
    • Invoice Processing
    • Live Chat Software
    • Loyalty Program
    • Marketing Automation Software
    • Medical Billing Software
    • Member Accounts
    • Member Communication
    • Member Management
    • Member Portal
    • Membership Management Software
    • Mobile Access
    • Mobile Alerts
    • Mobile Booking
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multi-Physician
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Onsite Registration
    • Parent Portal
    • Parent/Student Portal
    • Patient Communications
    • Patient Engagement Software
    • Patient Intake
    • Patient Portal Software
    • Patient Questionnaires
    • Patient Records Management
    • Patient Scheduling System
    • Payment Processing Software
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Physician Scheduling
    • Point of Sale (POS)
    • Pre-Appointment Screening
    • Promotions Management
    • Rate Management
    • Ratings/Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real Time Updates
    • Real-time Scheduling
    • Records Management Software
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management Software
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Rewards Program
    • Room Booking
    • Room Scheduling
    • SMS Marketing Software
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • SSL Security
    • Sales Reports
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Service Catalog
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Team Management Software
    • Template Management
    • Third Party Booking
    • Third Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Virtual Meetings
    • Visitor Management Software
    • Wait List Management
    • Waitlist Status Tracking
    • Website Integration



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    Overall rating

    4.6 /5
    Value for Money
    Ease of Use
    Customer Support Software

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,122
    Overall rating
    • Industry: Research
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Scheduling appointments with research participants

    Reviewed on 09/10/2018

    Major upgrade compared to traditional means of scheduling appointments. Will never switch back to...

    Major upgrade compared to traditional means of scheduling appointments. Will never switch back to phone calls and voice messages! My staff and research participants are thrilled to use it, so am I!


    I conduct digital research with psychiatric populations and I am the principal investigator of a NIH funded study that is evaluating the feasibility of delivering group therapy using mobile platforms. SimplyBook.me is an amazing solution to schedule visits with research participants. Our research participants can now book sessions with different members of our team (program coordinators, assessors, therapists). This has greatly accelerated the operationalization of our study procedures.


    Honestly I cannot think of any flaws. Maybe the admin portal can be initially intimidating, but one easily learns how to navigate it and customize the experience.

    Response from SimplyBook.me

    Dear Bruno,

    Thank you so much for taking the time to write your fantastic review about SimplyBook.me, we appreciate it a lot and are happy to hear that it has been beneficial for your business!

    All the best
    The SimplyBook.me team

    Verified Reviewer
    Overall rating
    • Industry: E-Learning
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The BEST booking system out there. Please keep updating & improving this epic/pioneering...

    Reviewed on 10/10/2022

    App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to...

    App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to simply update/add to their schedules directly within our website or an app (not simply a homepage shortcut to a website that poses as an app).


    Incredible tool. So many features. Build epic booking systems.


    It seems to be something that they do not actively work on, which seems crazy to me. Customer support ([SENSITIVE CONTENT]!) is dire. She sits on her little throne of customer support power/possession and then acts as a mindless, droning, and passive-aggressive gatekeeper for SimplyBook. It makes working with the company a chore, and I would seriously not want to pay money every month with her as our Account Manager. She makes the process of this (incredible!) application, seem hopeless, limited, and dire. You need your first point of contact to laude the company, and care about it deeply! To inspire its customers, and to show them how much of an incredible booking system can be built with SimplyBook.

    Alternatives Considered

    Setmore, Acuity Scheduling, Booknetic, Bookly, and Amelia

    Reasons for Choosing SimplyBook.me

    SimplyBook has so much more genuinely deep and powerful potential. Incredibly well-coded. User friendly for the service providers (as well as the customers). A truly epic and well-thought-out product, held back by shoddy customer service and a lack of passion at the front gate.

    Switched From

    Calendly, Setmore, and Amelia

    Reasons for Switching to SimplyBook.me

    Fantastic UI and endless potential with all of the addons. The perfect options for entrepreneurs and business owners looking to "build" a booking system for their business, that suits them and their specific business model. They are endless ways to build a business model that works using their system. PLEASE keep updating, and marketing your product. It is amazing, and far far better than Calendly/Setmore/Acuity and all the big boys, who have absolutely no potential, and incredibly limited coding for serious businesses and booking systems. SimplyBook has it all worked out when it comes to Team Members Scheduling (although this could be better with a simple frontend panel), Classes, Recurring Meetings, Timeslot booking simplicity, Coupons, etc.!
    Verified Reviewer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Very wide set of features with a great pricing model but poor API support.

    Reviewed on 02/12/2018

    The service has a powerful API that has documentation that is good enough to get you up and going...

    The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.


    They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it.

    The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.


    They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for.

    Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc.

    It looks like their feature set is growing but the API capacity is not.

    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 5,001–10,000 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me

    Reviewed on 21/06/2023

    I had the chance to see how healthcare professionals used the SimplyBook.me program while I was...

    I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making.


    For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall.


    Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions.

    Response from SimplyBook.me

    Hi Angelica,

    Thank you so much for taking the time to leave us such insightful and positive feedback - we truly appreciate it !
    All the best
    The SImplyBook.me team

    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Great features but the recent price increases have stung a bit!

    Reviewed on 20/09/2019

    Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems....

    Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.


    It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.


    The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

    Alternatives Considered

    Acuity Scheduling, Timely, and Bookwhen

    Reasons for Choosing SimplyBook.me

    At the time, Simplybookit offered the features we needed at a better price point than 10to8

    Switched From

    Sign In Scheduling

    Reasons for Switching to SimplyBook.me

    It offered the features we need at the most favourable price.

    Response from SimplyBook.me

    Dear Becky

    Thank you so much for taking the time to leave us your feedback, we truly appreciate it.

    Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions.

    We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys.

    All the best
    The SimplyBook.me team

    Showing 5 reviews of 1,122 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    Free: $0 (50 bookings + 1 custom feature) Basic $ 8.25/month (100 bookings + custom features) Standard: $ 24.90/month (500 bookings + 8 custom features) Premium: $ 49.90/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

    SimplyBook.me has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    10,000ft Insights, 2Checkout, Azur, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier, authorize.net

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

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