
About Connecteam
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!
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- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good Application for Non-profits and Mid size teams!
Reviewed on 12/03/2022
Pros
We use this application for managing volunteers. Volunteers can easily add their contributed hours with this application.
Cons
The newly added employees can't able to see the past posts. It would be better if they can see the last posts too!
Response from Connecteam
Hi there Anand!
Thanks for your feedback!
New users can definitely see older posts if those were published to Smart Groups.
When you create anything on Connecteam, the system asks you how you'd like to publish it. You can select the users you have RIGHT NOW in your account, or select a Smart Group which will include all current and future users that match that group's rules (you have the default "all users" group if you want everyone to see those posts).
If you're not sure how to do that, you can contact our team via our live chat :)
Thanks again!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Schoolhouse IT Review
Reviewed on 16/05/2023
Overall I am extremely satisfied with the app. We have been able to transfer several of our...
Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.
Pros
The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.
Cons
Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.
Response from Connecteam
Thank you so much for your review!
We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)
As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.
Thank you!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Need to focus on PTO option
Reviewed on 26/01/2023
I keep all my emails. I have been told the same spill every time I ask for 2 years straight like...
I keep all my emails. I have been told the same spill every time I ask for 2 years straight like its a scripted answer. Just quit with excuses and get the PTO option
Pros
price I guess if I have to choose . but not a lot. same story different day
Cons
NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it
Response from Connecteam
Thanks for your feedback.
While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that.
We have no intention of promising customers things that will not happen. It has no value for us as a company and no value for our customers. But it doesn't change the fact that you feel like you were misled, and we apologize for that.
The PTO option is a big one and has been in the works for the past few months. We already had a live webinar about this feature and we've demonstrated it to customers and gathered feedback.
In the next 10-14 days a BETA version is scheduled to be released to some customers that wanted to try the PTO first. If you wish to join that BETA, please email me at [email protected] and we'll add you to the BETA program.
Thanks,
Chen
- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Connecteam REVIEW
Reviewed on 03/06/2023
The platform provided a comprehensive solution for employee communication, engagement, and...
The platform provided a comprehensive solution for employee communication, engagement, and workforce management. Its user-friendly interface made it easy to navigate and utilize the various features.
Pros
There were several aspects of Connecteam that I found particularly appealing. One of the things I liked most was its extensive range of features for employee communication and engagement. Connecteam provided a comprehensive platform that allowed businesses to create and distribute company-wide announcements, facilitate team communication through chat and discussion boards, and share important documents and resources. Additionally, the ability to create and schedule employee shifts and manage work hours in real-time was highly convenient for businesses with remote or mobile teams.
Cons
One area that I liked least was the limited integrations with other third-party tools. While Connecteam offered a robust set of features, the lack of seamless integrations with popular business software might be a drawback for organizations that rely on specific tools for their operations. Having more integrations would have allowed for a more cohesive workflow and easier data synchronization across platforms.
Response from Connecteam
Thank you so much for recommending Connecteam, Marek!
We're happy you're able to do so much from the same place, and we can guarantee more integrations are coming to Connecteam soon and in the near future! We're adding more and more direct integrations to our Time Clock (at the moment we integrate with Quickbooks Time and Gusto, and soon we'll add Xero and Paychex integrations as well). We'll also be adding a new, better calendar sync for our Schedule for your users, and new APIs both for the Schedule and Timesheets are due for the next few months. There's a lot to expect, so stay tuned! Thanks again for your review! :)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best HR software that i've come across and by the looks of things they are just getting...
Reviewed on 04/10/2022
Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos...
Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos to the customer service. This is a great platform and a great team and i'm looking forward to growing with it in our small organisation.
Pros
The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.
Cons
I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that.
The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate).
There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse... bye-bye work. These are by no means deal breakers though, just things to be aware of and I'm sure they will address these in the long term.
The automation cannot be routed between different segments for different activities (e.g. employee signs this, then send to admin assistant to review, then send to the manager to sign. Again though these are by no means deal breakers and I'm certain these features will be added in the future.
Response from Connecteam
Thanks for the review Jason!
Our product keeps on improving thanks to our amazing customer feedback!
You can certainly create an automated procedure with our forms using our status and notes feature !
Feel free to reach out to [email protected] as we will be glad to assist!
Connecteam FAQs
Below are some frequently asked questions for Connecteam.Q. What type of pricing plans does Connecteam offer?
Connecteam offers the following pricing plans:
- Starting from: $0.00
- Pricing model: Free Version
- Free Trial: Available
1. The Small Business Plan $0 A BIG deal for small businesses 2. Basic - $29 /mo, For the first 30 users $0.5 / month for each additional user 3. Advanced - $49 /mo, For the first 30 users $1.5 / month for each additional user 4. Expert - $99 /mo, For the first 30 users $3 / month for each additional user 5. Enterprise - contact us
Q. Who are the typical users of Connecteam?
Connecteam has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Connecteam support?
Connecteam supports the following languages:
Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish
Q. Does Connecteam support mobile devices?
Connecteam supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Connecteam integrate with?
Connecteam integrates with the following applications:
Google Calendar, Gusto, QuickBooks Payroll
Q. What level of support does Connecteam offer?
Connecteam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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