Connecteam

4.8 (328)
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Enhance employee management with the only all-in-one app

About Connecteam

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!


Key benefits of Connecteam

  • Enhance internal communication with robust engagement and communication features like surveys, chat, live polls, and more
  • Leading GPS empowered time clock to enhance payroll, timesheet management and more
  • Save time planning, managing and oversee execution of your schedule with templates, in-shift tasks, status updates, a messaging board and more
  • Avoid the back and forth hassle by switching to a mobile task management solution
  • Go paperless and automate daily procedures with Connecteam’s mobile-first checklist and forms platform
  • Build a fully customizable app to manage employee onboarding and training, share course resources, document libraries, safety manuals, create quizzes, policy guides and more

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    Reviews

    Overall rating

    4.8 /5
    (328)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have Connecteam?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 328
    Ezéchiel
    Ezéchiel
    Overall rating
    • Industry: Construction Software
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Avis connecteam

    Reviewed on 10/10/2023

    This is a great and awesome application that I highly recommend to everyone. I have no problem with...

    This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

    Pros

    This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

    Cons

    the support service is very fast in resolving problems

    Response from Connecteam

    Thank you so much! We're glad to hear you find Connecteam valuable to your business :)

    Andrew
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Schoolhouse IT Review

    Reviewed on 16/05/2023

    Overall I am extremely satisfied with the app. We have been able to transfer several of our...

    Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.

    Pros

    The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.

    Cons

    Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.

    Response from Connecteam

    Thank you so much for your review!
    We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)

    As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.

    Thank you!

    Verified Reviewer
    Overall rating
    • Industry: Facilities Services
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 1.0 /10

    Disappointed with the app after 14 months - issues are never-ending

    Reviewed on 09/12/2022

    Terrible experience, I wish we never used the software

    Terrible experience, I wish we never used the software

    Pros

    Good design, friendly customer service, courses and updates work well

    Cons

    We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.

    Response from Connecteam

    Thank you for your feedback. It breaks our hearts to read your review, but we're not running away from responsibility. We do nothing else but create the best platform in the world to manage non-desk employees. In the past 2 years, our company has grown 20 times, customers and employees wise. Some parts of the system needed massive revisions in order to be able to support the radically increasing traffic, and sometimes it took longer than expected, and getting there wasn't smooth sailing either. Nothing I can say at the end of things could change what you have already experienced. What I can tell, is that there's a dedicated team of people that spend countless hours improving every bit of the platform, even through hard times. If you'd like, I'm available to listen and answer questions. As this review is anonymous, I can't reach you on my end as I don't have your contact details, but you can contact me at [email protected] and I'll reply back immediately. Thank you again ����

    Jose
    Overall rating
    • Industry: Security & Investigations
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    An amazing app for startups and established businesses

    Reviewed on 22/12/2020

    The team has been great! very attentive and respond to questions very quickly. They are also...

    The team has been great! very attentive and respond to questions very quickly. They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

    Pros

    The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

    Cons

    Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

    Reasons for Choosing Connecteam

    Tracksmart was a good app. Although it did not allow much flexibility with other features such as report writing, communication with our team and etc. Compared to this app Tracksmart does not have many features and anything else requires you to subscribe to additional apps that integrate with one another.

    Reasons for Switching to Connecteam

    Ease of use, number of features, price, and above all the team has been great and willing to jump on a call whenever needed. Very important when we are trying to get something done.

    Response from Connecteam

    Thanks for the warm review Jose!
    That's highly appreciated :)

    Stay tuned for upcoming product updates with more great features to enhance your day to day work!

    Kristina
    Overall rating
    • Industry: Construction Software
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Looks professional, easy to use, and great value for the cost.

    Reviewed on 11/11/2020

    I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE...

    I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.

    Pros

    I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

    Cons

    What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

    Alternatives Considered

    QuickBooks Time , Workiz , and FieldPulse

    Reasons for Switching to Connecteam

    Ease of use, aesthetic (you guys are much more hip and sleek), features, and cost.

    Response from Connecteam

    Thanks for amazing review Kristina!

    The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :)

    The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :)

    Once the features are synced - Viola! Harmony :)

    As for more training videos - we're on it!

    Thanks again for such a beautiful review :)

    Showing 5 reviews of 328 Read all reviews

    Connecteam FAQs

    Below are some frequently asked questions for Connecteam.

    Connecteam offers the following pricing plans:

    • Starting from: $29.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Basic - from $29/month (yearly subscription) or $35/month (billed monthly). Advanced - from $49/month (yearly subscription) or $59/month (billed monthly). Expert - from $99/month (yearly subscription) or $119/month (billed monthly)

    Connecteam has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Connecteam supports the following languages:

    Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

    Connecteam supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Connecteam integrates with the following applications:

    Google Calendar, Gusto, Paychex Flex, QuickBooks Payroll, Xero, Zapier

    Connecteam offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Connecteam.