---
description: Detailed reviews on Microsoft Teams based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Microsoft Teams with similar products.
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title: Microsoft Teams Reviews, Prices & Ratings | GetApp UAE 2026
---

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# Microsoft Teams

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> Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.
> 
> Verdict: Rated **4.5/5** by 11166 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Teams

\* Consolidates chat, meetings, calling, and file collaboration in one platform, reducing context switching across separate tools.&#10;\* End-to-end encryption across chats, calls, meetings, and files protects sensitive information at the communication layer.&#10;\* Real-time co-authoring of Microsoft 365 documents (Word, Excel, PowerPoint, OneNote, SharePoint) is available without leaving the platform, keeping document workflows inside the collaboration environment.&#10;\* Live captions and transcription in over 30 languages support inclusive participation for hybrid and remote teams across geographies.&#10;\* Scales from small team collaboration to organization-wide live events with up to 10,000 attendees, accommodating growth without platform changes.&#10;\* Integration with Microsoft 365 apps and third-party services centralizes workflows and reduces the need to switch between disconnected tools.&#10;\* Centralized IT administration and Microsoft 365 Security and Compliance Center controls give enterprise teams governance over collaboration, meetings, calling, and apps.&#10;\* Copilot in Teams (requires Microsoft 365 Copilot license) generates meeting recaps, action items, and follow-up suggestions, reducing manual post-meeting work.&#10;\* Cloud-based phone system with support for Phone System, Calling Plan, and Direct Routing eliminates reliance on separate phone infrastructure for global business calling.&#10;\* Frontline worker tools including scheduling and shift management address the collaboration needs of factory-floor and retail employees alongside knowledge workers.&#10;\* Certified hardware support for one-touch meeting join, intelligent speakers, and hybrid meeting rooms extends the platform to physical workspace environments.&#10;\* Healthcare-specific secure chat, video, and voice tools provide a compliant communication hub for clinical and administrative teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11166 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $4.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Basque, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM Software
- Calendar Management

## Integrations (266 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 251 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging & Chat Software](https://www.getapp.ae/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging & Chat Software](https://www.getapp.ae/directory/320/instant-messaging-chat/software)
- [Video Conferencing Software](https://www.getapp.ae/directory/528/video-conferencing/software)
- [Meeting Software](https://www.getapp.ae/directory/881/meeting/software)
- [Team Communication Software](https://www.getapp.ae/directory/1257/team-communication/software)
- [Web Conferencing Software](https://www.getapp.ae/directory/110/web-conferencing/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.ae/software/111633/zoom-video-conferencing) — 4.6/5 (14689 reviews)
2. [Google Workspace](https://www.getapp.ae/software/90761/google-workspace) — 4.7/5 (17732 reviews)
3. [Google Meet](https://www.getapp.ae/software/121823/google-hangouts) — 4.5/5 (12179 reviews)
4. [Slack](https://www.getapp.ae/software/91563/slack) — 4.7/5 (24221 reviews)
5. [GoTo Meeting](https://www.getapp.ae/software/20464/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "the best connection utility." — 5.0/5

> **paolo alessandro** | *11 August 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: it's the best tool for making videoconferences, but not only.&#10;The included chat feature is very easy to use and allows to send colleagues images and documents
> 
> **Cons**: The share screen feature is a little bit dangerous (pay attention not to share reverved docs with external people) and does not support multiple monitors as I currently use
> 
> It's very easy to use but's powerful. I use it for online training. (you can record all the lesson very easily).&#10;I use also for explaining outsourced engineers what they have to do.

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### "Microsoft Teams: Ecosystem Dominance Meets Interface Friction" — 4.0/5

> **Samantha** | *31 August 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Microsoft Teams is its seamless, native integration with the broader Microsoft 365 ecosystem. It acts as a single centralized hub where chat, video meetings, and document editing coexist without forcing you to constantly jump between separate applications. Co-authoring Word, Excel, or PowerPoint files directly within a team channel saves massive amounts of time and eliminates version-control headaches. Additionally, features like persistent topic-based channels, integrated Outlook calendar syncing, and AI-driven recap capabilities keep cross-functional projects highly organized and searchable. Overall, it transforms fragmented daily communication into a streamlined, highly productive workspace.
> 
> **Cons**: What I like least about Microsoft Teams is its heavy consumption of system resources, which often causes noticeable performance lag during resource-intensive tasks. The platform's notifications can easily become overwhelming, and navigating nested channels often leads to buried messages and lost context. File management within channels can feel cluttered compared to dedicated cloud storage systems, creating friction when searching for specific assets. Additionally, external guest access remains surprisingly clunky, making cross-organization collaboration more frustrating than it needs to be.
> 
> My overall experience with Microsoft Teams is generally positive, as it functions effectively as an all-in-one digital headquarters for daily operations. Having instant messaging, video meetings, and live document collaboration consolidated into a single application noticeably cuts down on app-switching and keeps cross-functional projects moving smoothly. However, the experience can occasionally be weighed down by clunky interface navigation, disruptive notification volume, and occasional performance lag during resource-intensive meetings. Ultimately, while it may not be the sleekest stand-alone chat or video tool on the market, its deep integration into the Microsoft 365 ecosystem makes it an invaluable asset for workplace productivity and team organization.

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### "integrates but lacks call quality" — 3.0/5

> **Stuart** | *21 August 2026* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: It connects to the Microsoft ecosystem well and i like using the loop component in chats that is also used in other places like email and SharePoint etc
> 
> **Cons**: The teams call functionality - it only happens with Teams, that the 1st ten seconds of any call freezes intermittently.
> 
> Love/hate. I like it's level of integration but the quality of calling can sometimes be a bit of a let down, especially if on with clients

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### "Professional Communication Tool" — 5.0/5

> **Shajae** | *3 September 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Teams is a great software to use in your organization. It is extremely user-friendly; Great for sending messages, creating group chats, meetings, and scheduling meetings. You can even share your screen in a meeting and add an AI bot to transcribe the meeting.
> 
> **Cons**: I have no complaints about this software; it has all the essential features I need to collaborate with members across my organization.
> 
> My overall experience has been great. I can communicate with all members of my company through one software platform. In addition, all meetings can be recorded and saved for viewing at a later date.

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### "Effective Communication Tool Hindered by High RAM Usage" — 5.0/5

> **Venkatadri** | *13 September 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Microsoft Teams is how easily it fits into my daily workflow. Since it connects natively with Word, Excel, and Outlook, I can co-edit files directly inside a chat window without constantly switching applications. It acts as a solid all-in-one hub—combining quick messages, organized project channels, and reliable video calls so my team doesn't have to bounce between three different apps just to get work done.
> 
> **Cons**: What I like least about Microsoft Teams is that it can feel bloated and resource heavy. It occasionally lags or freezes when running alongside other large applications. Additionally, navigation can get cluttered when managing multiple project channels and external accounts at once
> 
> Using Microsoft Teams fundamentally changes how work gets done by consolidating chat, video calls, calendar scheduling, and document editing into a single dashboard. It successfully eliminates the need to switch between separate communication tools (like Slack) and conferencing software (like Zoom

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## Links

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| en | <https://www.getapp.com/collaboration-software/a/microsoft-teams/> |
| en-AE | <https://www.getapp.ae/software/105615/microsoft-teams> |
| en-AU | <https://www.getapp.com.au/software/105615/microsoft-teams> |
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| es-MX | <https://www.getapp.com.mx/software/105615/microsoft-teams> |
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| nl-BE | <https://www.getapp.be/software/105615/microsoft-teams> |
| pt | <https://www.getapp.com.br/software/105615/microsoft-teams> |
| pt-PT | <https://www.getapp.pt/software/105615/microsoft-teams> |

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