About Fergus

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Fergus includes a status board for users to see at a glance what stage all of your jobs are in and any items requiring attention, including queries raised when problems arise.

All the information related to a particular job is stored in the job card with attached notes, files, photos, checklists, forms and more. Information can be organised into site visits to allow separate reporting for different work stages. Variations can also be added and linked to parent jobs for financial tracking purposes.

Staff can be assigned to specific jobs, and the integrated calendar enables drag-and-drop job scheduling (you can also sync this with your Google Calendar).

Charged and uncharged time can be manually logged on each job, or users can use the start/stop timer in the Fergus apps for iOS and Android.

Email and text messages can be sent to staff and customers through Fergus, with users able to customise SMS and email templates, and store multiple site addresses, contacts, and phone numbers on the built-in customer cards.

Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email.

Push notifications can be delivered to tablets and smartphones to alert users to important events, and staff can be kept up-to-date with job details and plans using the team notice board.

Before, during or after the job you can look at your projected or actual margins, and identify where you made or lost money.

Pricing starting from:

A$28.90/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Fergus

  • The centralised status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    A$28.90/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below.
    The quote builder helps you track different versions of quotes, can automatically pull pricing from imported price books when adding materials, and allows you to easily add markups.
    The drag-and-drop calendar allows you to easily schedule jobs for your team in the field, notifying the customer and the team member assigned to the job through the mobile app.
    GPS tracking allows you to easily see where your team members are and where they've been throughout the course of the day.
    Financial reporting tools allow you to see where you've made or lost money on jobs, and how your business is tracking financially within specified time periods.
    Your employee overview can show you who is billing the most and the least so that you can identify team members having any issues and help them get back on track.
    The Status Board, timesheets, notifications, and more can be accessed through Fergus's mobile app
    The Fergus mobile app on Android
    Customers can sign your quotes and estimates for acceptance through the Fergus mobile app
    The Job Card on the Fergus mobile app with start/stop timer
    View 11 more
    Fergus video Fergus screenshot: The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below. Fergus screenshot: The quote builder helps you track different versions of quotes, can automatically pull pricing from imported price books when adding materials, and allows you to easily add markups. Fergus screenshot: The drag-and-drop calendar allows you to easily schedule jobs for your team in the field, notifying the customer and the team member assigned to the job through the mobile app. Fergus screenshot: GPS tracking allows you to easily see where your team members are and where they've been throughout the course of the day. Fergus screenshot: Financial reporting tools allow you to see where you've made or lost money on jobs, and how your business is tracking financially within specified time periods. Fergus screenshot: Your employee overview can show you who is billing the most and the least so that you can identify team members having any issues and help them get back on track. Fergus screenshot: The Status Board, timesheets, notifications, and more can be accessed through Fergus's mobile app Fergus screenshot: The Fergus mobile app on Android Fergus screenshot: Customers can sign your quotes and estimates for acceptance through the Fergus mobile app Fergus screenshot: The Job Card on the Fergus mobile app with start/stop timer

    Features

    Total features of Fergus: 148

    • @mentions
    • Access Controls/Permissions
    • Account Reconciliation
    • Accounting Integration
    • Action Item Tracking
    • Action Management
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling Software
    • Assignment Management
    • Attendance Tracking Software
    • Automated Quoting
    • Automated Scheduling
    • Automatic Backup
    • Benchmarking
    • Billable Items Tracking
    • Billing & Invoicing
    • Bills of Material
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Cash Flow Management
    • Change Order Management
    • Client Management
    • Client Portal
    • Commercial
    • Contact Database
    • Contact Management Software
    • Contract/License Management
    • Cost Estimating
    • Cost-to-Completion Tracking
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Extraction Software
    • Data Import/Export
    • Data Visualization Software
    • Digital Signature Software
    • Discount Management
    • Dispatch Management
    • Document Automation
    • Document Imaging
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management Software
    • Email Templates
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Scheduling Software
    • Estimating
    • Event Calendar
    • Expense Tracking
    • File Storage
    • Financing Management
    • For Commercial and/or Industrial Electrical Contractors
    • For HVAC Companies
    • GPS
    • Geographic Maps
    • Group Scheduling
    • Historical Reporting
    • Inspection Management
    • Interaction Tracking
    • Invoice Management
    • Invoice Processing
    • Job Costing Software
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Jobs Board
    • Knowledge Base Management
    • Labor Cost Reporting
    • Labor Management
    • Location Tracking
    • Maintenance Scheduling
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Signature Capture
    • Monitoring
    • Multi-Location
    • Online Time Clock
    • Overrun Reporting
    • Partial Payments
    • Payment Collection in the Field
    • Payroll Management
    • Percent-Complete Tracking
    • Photo Capture
    • Predictive Maintenance
    • Preventive Maintenance Software
    • Pricing Management
    • Production Cost Tracking
    • Project Management Software
    • Project Time Tracking
    • Project Tracking Software
    • Purchase Order Management
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Tasks
    • Recurring/Subscription Billing
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • SSL Security
    • Sales Tax Management
    • Scheduled / Automated Reports
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Secure Login
    • Service History
    • Status Tracking
    • Stock Management
    • Subcontractor Management
    • Summary Reports
    • Tagging
    • Task Management Software
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Team Calendars
    • Technician Management
    • Time & Expense Tracking
    • Time Clock Software
    • Time Tracking Software
    • Timer
    • Timesheet Management
    • Work History
    • Work Order Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.6 /5
    (144)
    Value for Money
    4.5/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.6/5

    Already have Fergus?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 144
    Wayne B.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    We have been using Fergus for almost 12 months now and are very happy with the program.

    Reviewed on 22/03/2018

    The benefits to our business using this software is ultimately less time processing paperwork and...

    The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
    The other great feature of the software is being able to store job specific data like photos that are easily accessable

    Pros

    We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
    In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

    Cons

    The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
    In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

    Bob W.
    Overall rating
    • Industry: Utilities
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Who let the Dog out

    Reviewed on 30/11/2019

    We could not organize our business day to day without Fergus

    We could not organize our business day to day without Fergus

    Pros

    Great technical back up in layman's terms and we feel that we are being listened to.
    Your people who answer questions do a great job.
    I also like the information in "Notifications" about any problems that Fergus may be experiencing.

    Cons

    There is a lot of information and procedures that are a bit daunting at the start

    Samuel W.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Other for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Reviewed on 06/11/2017

    Stuart W.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Happy User

    Reviewed on 10/02/2021

    Easy to keep track of jobs and invoicing

    Easy to keep track of jobs and invoicing

    Pros

    Easy to set up and teach to new employees

    Cons

    Not a big fan of the mobile (IOS) app.

    Jonathan L.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Fergus, why wouldn't you?

    Reviewed on 02/10/2018

    Pros

    Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow.

    Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

    Cons

    whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

    Showing 5 reviews of 144 Read all reviews

    Fergus FAQs

    Below are some frequently asked questions for Fergus.

    Fergus offers the following pricing plans:

    • Starting from: A$28.90/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    We do not have any information about Fergus features

    Fergus has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Fergus supports the following languages:

    English

    Fergus supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Fergus integrates with the following applications:

    MYOB Essentials, Xero

    Fergus offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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