
About Employment Hero
Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.
Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.
Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.
Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.
Pricing starting from:
A$7.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employment Hero
Key benefits of Employment Hero
Devices
Business size
Markets
Australia, United Kingdom, Malaysia, New Zealand, Singapore
Supported Languages
English
Pricing starting from:
A$7.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employment Hero
Images




Features
Total features of Employment Hero: 142
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Reviews
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- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love the platform, makes on boarding new employees a breeze.
Reviewed on 08/03/2018
Time - This software has saved my sanity in on boarding new employees and now we have over 100...
Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.
Pros
Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees.
The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function
Cons
I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information
I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself
Response from Employment Hero
Hi Kerry,
Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval!
Thanks again,
The Employment Hero Team
- Industry: Education Management
- Company size: 11-50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great product
Reviewed on 24/02/2020
It's been great and now that is in place we haven't looked back, however onboarding was a difficult...
It's been great and now that is in place we haven't looked back, however onboarding was a difficult process
Pros
HR coupled with Payroll covers many boxes that we have to deal with. User-friendly for our team members and the transparency creates confidence across the company. We like the adaptability of the development team and the improvements we've seen over the past two years. As a whole, it has produced efficiencies across the team for payroll & compliance that ahs been well worth the effort.
Cons
We implemented the system in mid-2018. We found at that time that creating payroll rules when you're outside of an award can be very challenging, especially when you have to learn how the categories affect each other and you're trying to mesh everything to existing agreements. The platform could do with information links for each step that detail the exact impact of changing each rule. Sometimes a change could create a cascade of unintended consequences (this may have changed). If we had to go back fix something now, we'd have to relearn why certain things were done.
Response from Employment Hero
Hi Ben,
Thank you for taking the time to share your experiences with Employment Hero. Having been using the platform for almost two years, your feedback is great to see and we're glad to hear your employees find the platform easy to use. Improving transparency and efficiencies are great wins!
Thank you also for your feedback regarding setting up your own payroll rules. You now have first-hand experience into how complicated the modern award system is - so many variables that affect one another! Your suggestion for warnings is great and I've passed it on to our product team.
Have a lovely day,
The Team at Employment Hero
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Like it - but needs more flexibility
Reviewed on 01/06/2022
Good but a little frustrating. I like the platform but it needs some work to make some of its...
Good but a little frustrating. I like the platform but it needs some work to make some of its features a little more flexible.
Pros
The set up and implementation of Employment Hero was relatively simple. Really did't take that long to integrate with Xero and it all seems to sync nicely.
Cons
There are parts to this platform that are a little clumsy. For example, 1. when making templates up based on PDFs you cannot simply replace the PDF of the base document, you have to delete the entire document and all the dynamic fields and start again. 2. Expenses and Leave approvals can only be approved by one manager, which eliminates businesses that have different managers for each function. Would be good to be able to allocate who approves expenses and who approves leave. 3. Managers can't see leave balances only admins, which is not ideal as managers need to be able to check leave entitlements before approving requests.
Response from Employment Hero
Hi Peter,
Thanks or your review of Employment Hero! It's great to hear that you found the implementation process simple - that's really important to us.
We're always working to enhance the platform, so I've passed on your valuable feedback about increasing the flexibility of our features to our product team.
Many thanks,
Anna
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
A timesaving business value HR platform once you get set-up
Reviewed on 31/05/2022
Pros
We effectively use EH as our online HR platform. In this aspect it is spot on with Policies, Compliance, Certifications, HR Docs, Contracts and Onboarding. Very happy to use an Australian company. The guidance templates for HR docs and policies are excellent. Pricing is incredibly efficient. Subscription outsourcing is the now for smart businesses. Payroll Xero integration through EH is much less impressive which is such a shame.
Cons
Minor features are missing. Xero payroll functionality is not good enough - actually that's a major issue. How can you not have YTD available on pay slips?? We've had to revert to Xero's My Payroll, so now staff have 2 platforms to manage. Then the smaller but equally frustrating items - You can enter the public holidays that apply to your location but these aren't reflected in the team leave calendar as an identified PH. Why not? You have already identified then surely the data can be pulled into the team calendar. I submitted questions to the helpdesk and in reply got an answer but got told to sign up for an online Q&A session for future queries. I don't have time for an hour and to have to book in time, I should just be able to email off a question and at some point get and answer. There are other minor frustrations but the overall HR functionality probably outweighs the issues, until we find better.
Response from Employment Hero
Hi Olinka,
Thanks for your review. I'm glad to hear that our templates and cloud-based onboarding and HR is adding value to your business.
We're always working to improve our platform and overall experience, so I have passed on your valuable feedback about the Xero integration to our team. If you'd like to discuss this further, please let me know by emailing [email protected]
Thank you for your support.
Many thanks,
Anna
- Industry: Health, Wellness & Fitness
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EH Review
Reviewed on 11/03/2022
Onboarding, completing training and employee notes all in one place have improved our HR systems.
Onboarding, completing training and employee notes all in one place have improved our HR systems.
Pros
The ability to access everything from one database. Payroll information, reviews, policies, leave makes it so much easier to manage payroll and HR functions. Onboarding has also become much speedier and more accurate.
Cons
The LMS can be improved as can the reporting and performance appraisal and communication platform.
Reasons for Switching to Employment Hero
It offered payroll and LMS in one place at a better price point.Response from Employment Hero
Hi Elena,
Thank you for your lovely review! It's great to hear that Employment Hero has helped to streamline your HR processes and payroll.
We're always working to improve the overall platform experience, so I've passed on your valuable feedback to our Product Team.
Many thanks,
Anna
Employment Hero FAQs
Below are some frequently asked questions for Employment Hero.Q. What type of pricing plans does Employment Hero offer?
Employment Hero offers the following pricing plans:
- Starting from: A$7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Employment Hero offers 4 price plans: Free: $0 Standard: A$7 per employee/month Premium: A$10 per employee/month Platinum: $14 per employee/month Payroll Standard: A$4 per employee/month Payroll Premium: A$6 per employee/month Add payroll for an extra A$4 per employee/month or add rostering/time & attendance/modern award interpretation for A$2 per employee/month. Prices are in AUD.
Q. Who are the typical users of Employment Hero?
Employment Hero has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Employment Hero support?
Employment Hero supports the following languages:
English
Q. Does Employment Hero support mobile devices?
Employment Hero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employment Hero integrate with?
Employment Hero integrates with the following applications:
Go1, JobAdder, KeyPay, MYOB Business, QuickBooks Online Advanced, Quickbooks Online, Saasu, Seek, Xero
Q. What level of support does Employment Hero offer?
Employment Hero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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