
About Employment Hero
Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.
Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.
Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.
Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.
Pricing starting from:
A$7.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employment Hero
Key benefits of Employment Hero
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Malaysia, New Zealand, Singapore, United Kingdom
Supported Languages
English
Pricing starting from:
A$7.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employment Hero
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Features
Total features of Employment Hero: 154
Alternatives
Zoho Desk

Oracle PeopleSoft

HR Central

SAP SuccessFactors HXM Suite

Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great platform that is always improving
Reviewed on 30/09/2019
Pros
so many quality of life features that make tedious administrative tasks really easy!
Cons
expensive phone customer support can make it challenging to get a quick answer to a query.
Email support is free, however, can be slow.
Response from Employment Hero
Hi Louis,
Thanks for taking the time to review Employment Hero! It's great to see you're getting so much value from the platform and we love that we're able to make employment so much easier and rewarding for you and your team.
Thanks also for your feedback regarding our support. This is a known issue and is a high priority for us to improve on in future.
Thank you again,
The Employment Hero Team
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease and Convenience
Reviewed on 14/04/2020
The ability to track leave is probably the biggest benefit we have seen using this software....
The ability to track leave is probably the biggest benefit we have seen using this software. Recently, we are loving the staff details that we have access to. With 80% of our staff now working remotely, we are able to stay in touch via phone or messaging as well as our usual emailing. Management is also able to keep everyone up to date with important information via the Company Feed.
Pros
We love the function that allows us to track leave. The convenient ease of use is a big plus for us. Staff can apply via the mobile App and management is able to track leave. This function is also great when processing payroll as it brings approved leave across to our accounting software each payrun.
We also love the Timesheet function. We use it to track additional hours worked and record them as time in lieu. It gives both Management and the employee a record of any additional hours worked.
Cons
I would like it if staff could comment in the Company Feed when Management makes an announcement. At the moment they can only give a Shout Out to a fellow employee.
Alternatives Considered
Zoho DeskReasons for Switching to Employment Hero
Employment Hero is Australian. What better reason could we have?!Response from Employment Hero
Hi Louise,
Thank you for taking the time to share your experiences with Employment Hero. It's so great to see that the leave management and electronic timesheet functionality has made it so much easer for you and the team.
We're currently working on improving the Company Feed - stay tuned!
Thank you again,
The Employment Hero Team
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Think twice.
Reviewed on 17/01/2021
If a seamless user experience and reliable software that's easy to use is important to you, do not...
If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage.
The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.
Pros
The ability for employees to update their own personal information. Contract templates are helpful for those who don't have an internal legal or large HR department.
Cons
The integration between the two products - HR and payroll is awful. They often don't communicate with each other seamlessly and you are required to learn by trial and error due to the poor deployment processes and cumbersome workflow regarding setup. Customer Service is helpful most of the time but you will be passed through numerous people who do not explain the fundamental use of all the features. Too much emphasis is on knowing the hundreds of pages of instructions and features. Timekeeping apps (Clock Me In/Workzone) are simply terrible.
Response from Employment Hero
Hi Kim,
Thank your for your feedback. We're sorry to hear that your experience with Employment Hero hasn't been as seamless as we'd like it to be.
We'll be reaching out directly to reach a resolution and hope that we can get things back on track.
Thank you again,
Anna from Employment Hero
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
HR made easy
Reviewed on 08/05/2020
The fact we can have up to 350 people inducted and work ready over our peak season the thing we...
The fact we can have up to 350 people inducted and work ready over our peak season the thing we loved most was the ease in which we could do multiple pays per week for the different divisions we have, and the fact employees can access their payslips, leave balances etc is just awesome.
We most definitely saved hours pay day by using this system very happy we made the change to Employment Hero.
Pros
We found the system super easy to use once set up had been completed it was a very simple process to move over to Employment Hero - We use a lot of seasonal workers through Cherry season and this system made it so much easier for employees as well as the admin team.
Cons
Not so much as liking least but it just took a while to work out which information was where in the menu
Response from Employment Hero
Hi Dearne,
Thank you so much for taking the time to review Employment Hero and to provide so much detail about your experiences. We really appreciate it.
We're so glad we can help you manage your onboarding and offboarding across seasons and that all your employees love having their employment documents on hand whenever they need them.
We look forward to supporting you and the team for many more seasons to come!
Thank you again,
The Team at Employment Hero
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Employment Hero Review
Reviewed on 28/10/2019
The on boarding off staff has become so much easier compared to manually entering forms and...
The on boarding off staff has become so much easier compared to manually entering forms and employee information in the system. We also utilise the payroll feature and the payroll team we work with are brilliant too. A lot easier to collate items such as policies, collect employee documents and track their document expiry dates for compliance purposes much easier. Also much easier to track probation periods with the reminders.
Pros
I like it’s easy to use, the HeroShop (now My Benefits -> Discounts) is brilliant and adds a benefit for employees, issuing employee documents and on boarding them is very simple and saves us so much time otherwise spent on manual on boarding. Leave management, timesheet management very simple and straightforward. Reporting features is great too, to find out staff insights such as headcount numbers etc. Any queries I have or issues with the system the support team is very helpful too!
Cons
Occasionally when I email employment contracts to staff they have difficulty with finding this email in their junk mail / spam / inbox. Some are not able to find this at all. I usually have to then send the contract manually. There’s no way to resend the contract once it has sent, so perhaps a feature such as send a staff member a reminder email to sign their contract could be beneficial. Some staff have trouble uploading their certifications, perhaps by incorrectly dating or using the wrong document format (e.g. Not PDF). I think having more features on the phone app too would be great because majority of staff use employment hero on their phones only because it’s quicker and more convenient. For First or secondary managers, if they can lodge leave on behalf of their staff via the mobile app, I think that’d be a brilliant addition to the phone app.
Response from Employment Hero
Hi Rachel,
Thank you so much for taking the time to leave such a detailed review of Employment Hero! It's a huge help to others looking for their own people management platform. It's great to see we've saved you so much time with your HR admin and that you've found the support team so helpful.
We appreciate your detailed feedback about the system too. It is possible to remind pending employees about their contract - I'll send you an email now to show you how.
Thank you again and we'll be in touch shortly.
All the best,
The Employment Hero Team
Employment Hero FAQs
Below are some frequently asked questions for Employment Hero.Q. What type of pricing plans does Employment Hero offer?
Employment Hero offers the following pricing plans:
- Starting from: A$7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Employment Hero offers 4 price plans: Free: $0 Standard: A$7 per employee/month Premium: A$10 per employee/month Platinum: $14 per employee/month Payroll Standard: A$4 per employee/month Payroll Premium: A$6 per employee/month Add payroll for an extra A$4 per employee/month or add rostering/time & attendance/modern award interpretation for A$2 per employee/month. Prices are in AUD.
Q. Who are the typical users of Employment Hero?
Employment Hero has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Employment Hero support?
Employment Hero supports the following languages:
English
Q. Does Employment Hero support mobile devices?
Employment Hero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employment Hero integrate with?
Employment Hero integrates with the following applications:
Go1, JobAdder, KeyPay, MYOB Business, QuickBooks Online Advanced, Quickbooks Online, Saasu, Seek, Slack, Xero
Q. What level of support does Employment Hero offer?
Employment Hero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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