Employment Hero

4.4 (208)
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Transform Your HR with Employment Hero

About Employment Hero

Employment Hero’s cloud-based Human Resource Information System (HRIS) empowers small to medium-sized businesses to efficiently manage HR, payroll, performance, learning, recognition, and benefits within a single, integrated platform. Operating in Australia, New Zealand, the United Kingdom, Singapore, and Malaysia, Employment Hero leverages local expertise and a dedicated operations team to provide tailored support in each market.

By alleviating the administrative burdens associated with HR and payroll, Employment Hero enables business owners and managers to enhance efficiency, cost-effectiveness, and compliance. Key features such as paperless onboarding, contract and policy templates, bulk VEVO checks (specific to the Australian market), electronic certifications, timesheet and leave management, and automatic award interpretation significantly reduce the time and resources spent on administrative tasks, thereby improving productivity.

Focusing on the fundamental aspects of HR, Employment Hero allows businesses to prioritize growth. The platform recognizes that employees are the most valuable asset of any organization and offers tools to maximize their potential. Features for performance reviews, learning and development, reward and recognition, and employee perks and benefits are seamlessly integrated into Employment Hero’s remote-ready platform, fostering enhanced engagement and connectivity among employees.

Overall, Employment Hero empowers businesses to optimize their workforce management, whether operating from an office or remotely. The platform is designed to transform the workplace experience, ensuring businesses can achieve their goals and drive success.


Key benefits of Employment Hero

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

  • Images

    Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
    Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
    Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
    Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
    Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.
    View 6 more
    Employment Hero video
    Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
    Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
    Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
    Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
    Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.

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    Reviews

    Overall rating

    4.4 /5
    (208)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.1/5

    Already have Employment Hero?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 208
    Rania
    Rania
    Overall rating
    • Industry: Legal Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Soltuion to our Cost Centre Reporting!

    Reviewed on 06/11/2020

    We've been using Employment Hero for more than two years now. We started with one entity and then...

    We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
    The Online Support is very quick in general and there is always a solution to any query we put through to the team,
    Overall, a great deal to our organisation!

    Pros

    Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

    Cons

    It would be great if it can be linked to the Outlook Calendar!

    Response from Employment Hero

    Hi Rania,

    Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

    Thank you again,
    Anna from Employment Hero

    Valeria
    Overall rating
    • Industry: Construction Software
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great holistic hr and payroll software!

    Reviewed on 13/09/2021

    The initial implementation was a little labourious, but the implementation team was always on hand...

    The initial implementation was a little labourious, but the implementation team was always on hand to assist with any issues. The software is considerable in functionality so it can be rather noisy. However, once you become familiar with the system, it is packed full of great features.

    Pros

    A broad range of functionality. Easy to navigate interface. Great benefits are available to staff.

    Cons

    You are able to customise the pay week in the Payroll portal but not in the HR portal which means staff are having to complete 2 timesheets per week. This has caused some issues when processing pays.

    Reasons for Choosing Employment Hero

    Jobpac lacked payroll and HR functionality compared to other well-known software packages.

    Reasons for Switching to Employment Hero

    It was a holistic payroll and HR software that seemed to have most of the functionality that we needed as a business.

    Response from Employment Hero

    Hi Valeria,

    Thank you for taking the time to share your Employment Hero journey with others!

    Thanks again,
    The Employment Hero Team

    Tim
    Overall rating
    • Industry: Wholesale
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Misleading Payroll Products

    Reviewed on 01/02/2023

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database...

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database and is not fully integrated with Employment Hero's platform. This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the payroll, Employment Hero's technical support may not be able to fully assist as they are not familiar with the complex design of Paycat's payroll system. Paycat may also refuse to resolve the issue since you are Employment Hero's customer, not theirs.

    Pros

    Easily create templates and distribute HR-related documents to employees.

    Cons

    Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one another.

    Alternatives Considered

    Tanda and Xero

    Reasons for Switching to Employment Hero

    I regretted it.

    Response from Employment Hero

    Hi Tim,

    Thanks for taking the time to leave us this review.

    Our payroll platform is owned by us and integrates with our HR platform.

    In this instance, PayCat would have assisted you to implement your Employment Hero payroll platform, however now this is complete, please direct any questions or concerns to our support team and we'll get back to you ASAP: https://employmenthero.zendesk.com/hc/en-au/requests/new

    Behind the scenes, we're working on a number of initiatives to enhance and streamline the implementation process and feedback like this is vital to the success of these initiatives.

    If you'd like to discuss your concerns further, please feel free to reach out to us at [email protected].

    Many thanks,
    Rosie

    Imogen
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The best HR platform for all kinds of organisational uses!

    Reviewed on 02/12/2019

    Pros

    Versatility - you can use it for data storage, compliance, values base rewards, tender bidding, etc
    Useful across many internal functions of a business.

    Cons

    would like more customisation areas - however, I am aware this is available more so at higher levels and may change over time in the development of the software.

    Alternatives Considered

    Oracle PeopleSoft and ELMO Software

    Reasons for Switching to Employment Hero

    Pricing User Friendly Multi Function Use Platform set up - easy to use and intuitive Integrations with other software items

    Response from Employment Hero

    Hi Imogen,

    Thank you so much for sharing your experiences with Employment Hero! We really appreciate it.

    Have a great day,
    The Employment Hero Team

    Jacob
    Overall rating
    • Industry: Warehousing
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Great on paper but lacking smooth functionality

    Reviewed on 31/05/2023

    Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup...

    Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup support for payroll is not helpful.

    Pros

    One place to store everything HR, keeps everything quick for onboarding and saves time and resources

    Cons

    Setup was painfully long with minimal help especially with payroll. To the point i had to explain things wrong within the system and explain how to fix it. New employees are not forced to complete there induction and policy content to be considered onboarded and can start the job and not have done anything.

    Response from Employment Hero

    Hi Jacob,
    Thanks for sharing your honest feedback. It's great to hear that the platform's helping you to streamline onboarding and HR admin.

    I can also appreciate that set-up was challenging, so thank you for sharing your experience with implementing the platform. We're working on a number of initiatives to streamline this experience in future and this feedback is vital in shaping this.

    In terms of the induction and policy content, you should be able to make this mandatory. Please check out our Help Centre for more information: https://help.employmenthero.com/hc/en-au/articles/360004049095-How-do-I-onboard-a-new-Employee-by-Hero-Academy-Training

    We appreciate your support.

    Many thanks,
    Rosie

    Showing 5 reviews of 208 Read all reviews

    Employment Hero FAQs

    Below are some frequently asked questions for Employment Hero.

    Employment Hero offers the following pricing plans:

    • Starting from: A$8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Employment Hero offers 4 price plans: Free: $0 Standard: A$7 per employee/month Premium: A$10 per employee/month Platinum: $14 per employee/month Payroll Standard: A$4 per employee/month Payroll Premium: A$6 per employee/month Add payroll for an extra A$4 per employee/month or add rostering/time & attendance/modern award interpretation for A$2 per employee/month. Prices are in AUD.

    Employment Hero has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000

    Employment Hero supports the following languages:

    English

    Employment Hero supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Employment Hero integrates with the following applications:

    Go1, JobAdder, KeyPay, MYOB Business, Okta, QuickBooks Online, QuickBooks Online Advanced, Saasu, Seek, Slack, Xero, Zapier

    Employment Hero offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Employment Hero.