About Employment Hero
Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.
Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.
Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.
No matter the industry or the size of your business, Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.
Pricing starting from:
A$7.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employment Hero
Key benefits of Employment Hero
Devices
Business size
Markets
Australia, United Kingdom, Malaysia, New Zealand, Singapore
Supported Languages
English
Pricing starting from:
A$7.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employment Hero
Images
Features
Total features of Employment Hero: 145
- 401(k) Tracking
- API
- Academic/Education
- Activity Dashboard
- Activity/News Feed
- Ad hoc Reporting
- Alerts/Notifications
- Applicant Tracking Software
- Approval Process Control
- Asynchronous Learning
- Attendance Management
- Attendance Tracking Software
- Audit Trail
- Automated Scheduling
- Benefits Dashboard
- Benefits Management
- Blended Learning
- Blogs
- Bonus Management
- Budgeting/Forecasting
- Built-in Course Authoring
- Bulk Reference Request
- Calendar Management
- Certification & Licensing
- Certification Tracking
- Check Printing
- Collaboration Tools
- Commenting/Notes
- Compensation Management Software
- Compensation Plan Modeling
- Compensation Statements
- Compliance Management
- Contractor Management Software
- Corporate/Business
- Course Management
- Course Tracking
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Customization
- Deduction Management
- Direct Deposit
- Disability Insurance Administration
- Document Management Software
- Document Storage
- Electronic Forms
- Electronic Signature
- Employee Benefits Administration
- Employee Database
- Employee Directory
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Employee Scheduling Software
- Employee Self Service
- Employee Time Tracking
- Engagement Tracking
- Feedback Management
- Goal Management
- Goal Setting / Tracking
- Incentive Management
- Job Description Management
- Knowledge Management Software
- Labor Forecasting
- Leave Policy Management
- Leave Tracking
- Manager-to-Peer Recognition
- Mention Management
- Messaging
- Mobile Access
- Mobile Learning Software
- Multi-State
- Negative Feedback Management
- Nominations
- On-going Performance Tracking
- Onboarding Software
- Online Applications
- Online Benefits Enrollment
- Online Punch Card
- Online Time Clock
- Organizational Charting
- Orientation Workflow Management
- Overtime Calculation
- Payroll Management
- Payroll Reporting
- Peer Appraisals
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recognition Tracking
- Records Management Software
- Recruitment Management
- Reference Request Automation
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Management Software
- Review Cycle Tracking
- Rewards Catalog
- Rewards Points
- SCORM Compliance
- Salaried Employee Tracking
- Screening Services Integration
- Secure Data Storage
- Self Assessment
- Self Service Portal
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Social Recognition
- Status Tracking
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Task Management Software
- Task Scheduling
- Tax Compliance
- Template Management
- Third Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking Software
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Variable Workforce
- W-2 Preparation
- Wage Garnishment
- Weighted Performance Measures
- Workflow Management Software
- eCommerce Management
- eLearning Companies
Alternatives
ELMO Software
BambooHR
ADP Globalview Payroll
foundU
Reviews
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- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love the platform, makes on boarding new employees a breeze.
Reviewed on 08/03/2018
Time - This software has saved my sanity in on boarding new employees and now we have over 100...
Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.
Pros
Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees.
The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function
Cons
I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information
I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself
Response from Employment Hero
Hi Kerry,
Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval!
Thanks again,
The Employment Hero Team
- Industry: Logistics & Supply Chain
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Employment Hero is Hero
Reviewed on 29/04/2021
My experience with EH has bee great and very satisfactory. I will recommend this software to anyone...
My experience with EH has bee great and very satisfactory. I will recommend this software to anyone wanting to make a difference in Human Resources processes in their company
Pros
Employment hero is user friendly and so easy to use. With the click of a button you can automate a variety of Human Resources and Payroll process within you company.
The customisation and ready to use functionality of this software allows you to implement this internally without any need for third party specialist.
Cons
Inability and restriction on scheduling report, announcement etc means you cannot customise this .
It will be great if more research and development is done on scheduling reports, announcements etc .
Reasons for Switching to Employment Hero
As a small business the easy of implementation was the key selling point. For a finance and HR person to implement this by themselves and run and customise it within a week with no need to have third party specialists is the winner. And the price is great value for money.Response from Employment Hero
Hi Deep,
Thank you for taking the time to share your experiences with Employment Hero with others. We're so happy to see that you've had such a positive experience with the platform and so user-friendly.
Thank you also for sharing your feedback regarding scheduling reports and announcements. Employment Hero spent over $8 million on product development last year, so our platform is always adding more functionality to keep up with our customers' needs. I've passed your feedback on to our product team who will factor it into future development plans.
Thank you again,
Anna from Employment Hero
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Where's the support?
Reviewed on 30/11/2021
The biggest problem we have is with support. It is terrible. There is no ticketing (Or maybe we...
The biggest problem we have is with support. It is terrible. There is no ticketing (Or maybe we just aren't given our ticket details). Very slow responses or none at all after multiple contact attempts. This just isn't good enough when we are dealing with urgent platform based payrun issues. Also, there is no clear path to support from within the platform. You have to google it. Finally, there is no clear complaints process. Hence this review. Hope you guys at EH get in touch with me.
Pros
Easy for staff to use and automates HR and payroll processes quite well.
Cons
The interface has been updated (Modernised) but there is no benefit. A waste of time. The platform speed has slowed down since the upgrade and some important features don't work.
Response from Employment Hero
Hi Daniel,
Thank you for taking the time to share your experience with Employment Hero. It's great to hear that your staff are finding the platform easy-to-use and it's helping automate processes.
Thank you also for your feedback on our service delivery. I have passed this on to our team. Our customers are at the centre of everything we do and we are always looking for ways to improve customer experience.
I can see that your enquiry has now been resolved, but if you need anything else please let us know at [email protected]
Many thanks,
Anna from Employment Hero
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Think twice.
Reviewed on 17/01/2021
If a seamless user experience and reliable software that's easy to use is important to you, do not...
If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage.
The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.
Pros
The ability for employees to update their own personal information. Contract templates are helpful for those who don't have an internal legal or large HR department.
Cons
The integration between the two products - HR and payroll is awful. They often don't communicate with each other seamlessly and you are required to learn by trial and error due to the poor deployment processes and cumbersome workflow regarding setup. Customer Service is helpful most of the time but you will be passed through numerous people who do not explain the fundamental use of all the features. Too much emphasis is on knowing the hundreds of pages of instructions and features. Timekeeping apps (Clock Me In/Workzone) are simply terrible.
Response from Employment Hero
Hi Kim,
Thank your for your feedback. We're sorry to hear that your experience with Employment Hero hasn't been as seamless as we'd like it to be.
We'll be reaching out directly to reach a resolution and hope that we can get things back on track.
Thank you again,
Anna from Employment Hero
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great holistic hr and payroll software!
Reviewed on 13/09/2021
The initial implementation was a little labourious, but the implementation team was always on hand...
The initial implementation was a little labourious, but the implementation team was always on hand to assist with any issues. The software is considerable in functionality so it can be rather noisy. However, once you become familiar with the system, it is packed full of great features.
Pros
A broad range of functionality. Easy to navigate interface. Great benefits are available to staff.
Cons
You are able to customise the pay week in the Payroll portal but not in the HR portal which means staff are having to complete 2 timesheets per week. This has caused some issues when processing pays.
Reasons for Choosing Employment Hero
Jobpac lacked payroll and HR functionality compared to other well-known software packages.Reasons for Switching to Employment Hero
It was a holistic payroll and HR software that seemed to have most of the functionality that we needed as a business.Response from Employment Hero
Hi Valeria,
Thank you for taking the time to share your Employment Hero journey with others!
Thanks again,
The Employment Hero Team
Employment Hero FAQs
Below are some frequently asked questions for Employment Hero.Q. What type of pricing plans does Employment Hero offer?
Employment Hero offers the following pricing plans:
- Starting from: A$7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Employment Hero offers 4 price plans: Free: $0 Standard: A$7 per employee/month Premium: A$10 per employee/month Platinum: $14 per employee/month Payroll Standard: A$4 per employee/month Payroll Premium: A$6 per employee/month Add payroll for an extra A$4 per employee/month or add rostering/time & attendance/modern award interpretation for A$2 per employee/month. Prices are in AUD.
Q. Who are the typical users of Employment Hero?
Employment Hero has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Employment Hero support?
Employment Hero supports the following languages:
English
Q. Does Employment Hero support mobile devices?
Employment Hero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employment Hero integrate with?
Employment Hero integrates with the following applications:
Go1, JobAdder, KeyPay, MYOB Business, QuickBooks Online Advanced, Quickbooks Online, Saasu, Seek, Xero
Q. What level of support does Employment Hero offer?
Employment Hero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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