Employment Hero

Connecting employers and employees in the new world of work

About Employment Hero

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.

Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.

Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.

Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.


Key benefits of Employment Hero

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

  • Images

    Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
    Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
    Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
    Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
    Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.
    View 6 more
    Employment Hero video
    Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
    Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
    Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
    Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
    Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.

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    Pricing Options

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4.4 /5
    (204)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.1/5

    Already have Employment Hero?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 204
    Rania
    Rania
    Overall rating
    • Industry: Legal Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Soltuion to our Cost Centre Reporting!

    Reviewed on 06/11/2020

    We've been using Employment Hero for more than two years now. We started with one entity and then...

    We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
    The Online Support is very quick in general and there is always a solution to any query we put through to the team,
    Overall, a great deal to our organisation!

    Pros

    Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

    Cons

    It would be great if it can be linked to the Outlook Calendar!

    Response from Employment Hero

    Hi Rania,

    Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

    Thank you again,
    Anna from Employment Hero

    Ben
    Overall rating
    • Industry: Education Management
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great product

    Reviewed on 24/02/2020

    It's been great and now that is in place we haven't looked back, however onboarding was a difficult...

    It's been great and now that is in place we haven't looked back, however onboarding was a difficult process

    Pros

    HR coupled with Payroll covers many boxes that we have to deal with. User-friendly for our team members and the transparency creates confidence across the company. We like the adaptability of the development team and the improvements we've seen over the past two years. As a whole, it has produced efficiencies across the team for payroll & compliance that ahs been well worth the effort.

    Cons

    We implemented the system in mid-2018. We found at that time that creating payroll rules when you're outside of an award can be very challenging, especially when you have to learn how the categories affect each other and you're trying to mesh everything to existing agreements. The platform could do with information links for each step that detail the exact impact of changing each rule. Sometimes a change could create a cascade of unintended consequences (this may have changed). If we had to go back fix something now, we'd have to relearn why certain things were done.

    Response from Employment Hero

    Hi Ben,

    Thank you for taking the time to share your experiences with Employment Hero. Having been using the platform for almost two years, your feedback is great to see and we're glad to hear your employees find the platform easy to use. Improving transparency and efficiencies are great wins!

    Thank you also for your feedback regarding setting up your own payroll rules. You now have first-hand experience into how complicated the modern award system is - so many variables that affect one another! Your suggestion for warnings is great and I've passed it on to our product team.

    Have a lovely day,
    The Team at Employment Hero

    Tim
    Overall rating
    • Industry: Wholesale
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Misleading Payroll Products

    Reviewed on 01/02/2023

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database...

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database and is not fully integrated with Employment Hero's platform. This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the payroll, Employment Hero's technical support may not be able to fully assist as they are not familiar with the complex design of Paycat's payroll system. Paycat may also refuse to resolve the issue since you are Employment Hero's customer, not theirs.

    Pros

    Easily create templates and distribute HR-related documents to employees.

    Cons

    Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one another.

    Alternatives Considered

    Tanda and Xero

    Reasons for Switching to Employment Hero

    I regretted it.

    Response from Employment Hero

    Hi Tim,

    Thanks for taking the time to leave us this review.

    Our payroll platform is owned by us and integrates with our HR platform.

    In this instance, PayCat would have assisted you to implement your Employment Hero payroll platform, however now this is complete, please direct any questions or concerns to our support team and we'll get back to you ASAP: https://employmenthero.zendesk.com/hc/en-au/requests/new

    Behind the scenes, we're working on a number of initiatives to enhance and streamline the implementation process and feedback like this is vital to the success of these initiatives.

    If you'd like to discuss your concerns further, please feel free to reach out to us at [email protected].

    Many thanks,
    Rosie

    Margaret
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    SR review of Employment Hero

    Reviewed on 02/06/2023

    Mixed. The role out of SWAG was difficult as employees got confused between HR and payroll. Also...

    Mixed. The role out of SWAG was difficult as employees got confused between HR and payroll. Also payroll did not set up our employees in SWAG properly.

    Pros

    Keeping compliance documents in one place with reminders when they are due

    Cons

    Employment Hero doesn't sync with payroll

    Alternatives Considered

    Happy HR

    Reasons for Switching to Employment Hero

    Nicer interface

    Response from Employment Hero

    Hi Margaret,

    Thanks for your review and honest feedback about the rollout of Swag in your organisation. I encourage you to contact our support team within the platform, as they should be able to assist with your payroll sync issues.

    We appreciate your support.

    Many thanks,
    Rosie

    Renee
    Overall rating
    • Industry: Architecture & Planning
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Employment Hero

    Reviewed on 24/08/2023

    Overall we didn't really need to spend the money and purchase the product, but now we have its good...

    Overall we didn't really need to spend the money and purchase the product, but now we have its good that we can keep everything together and the fact its linked to automatically update polices etc is great

    Pros

    Employment Hero is easy to use, keeps everything in one place - updates policies automatically - plus there is the added bonus of all the benefits

    Cons

    I don't like how Employment Hero doesn't communicate back and forth with Xero, its only one way and is frustrating as it doesn't always work when staff update EH files

    Response from Employment Hero

    Hi Renee,

    Thanks for your review! It's wonderful to hear you're getting so much value from the platform.

    We're always looking to improve, so I've passed on your comments about our integration syncing to our team.

    Your support means the world to us.

    Many thanks,
    Rosie @ Employment Hero

    Showing 5 reviews of 204 Read all reviews

    Employment Hero FAQs

    Below are some frequently asked questions for Employment Hero.

    Employment Hero offers the following pricing plans:

    • Starting from: A$8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Employment Hero offers 4 price plans: Free: $0 Standard: A$8 per employee/month Premium: A$11 per employee/month Platinum: $15 per employee/month Payroll Standard: A$5 per employee/month Payroll Premium: A$7 per employee/month Rostering included in Payroll Premium. Prices are in AUD.

    Employment Hero has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Employment Hero supports the following languages:

    English

    Employment Hero supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Employment Hero integrates with the following applications:

    Go1, JobAdder, KeyPay, MYOB Business, Okta, QuickBooks Online Advanced, Quickbooks Online, Saasu, Seek, Slack, Xero, Zapier

    Employment Hero offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Employment Hero.