ClickUp

Switching from Jira to Clickups was very easy. We were already working in agile manner and the team was across workflows. Clickups just provided a faster easier mechanism to achieve better results.

At first it looked like there were way too many options and configurations to Clickups, but after jumping in the ease of use made the complexity disappear.

So customizable. No matter what system you're used to, Click Up has a view for it, whether it's docs, lists, tables, kaban (looking at you, Trello lovers!) gannet, calendar, or timeline, all in the same package with no extra plug-ins or add ons. The automations are the true magic. It's like a to-do list that makes itself for you!

I get mixed up with the different roles. I keep adding people and getting charged. The customer service is awesome and always helps me, but I wish the charts detailing the abilities and costs with different roles was easier to decipher so I'd stop making mistakes. I wish it would give you a warning pop up before adding another seat when you'll be charged additional.

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week.
Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another.
Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it.
Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed.
To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us.
We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

ClickUp is incredibly versatile. My teams use it for managing their departments' repeatable tasks. Having automations set up saves us a lot of time so we do not have to recreate everything from scratch every time we want to make a new task that we've done before on a regular, recurring basis. For example, if you are using ClickUp for client project management, and you have daily, weekly, or monthly tasks to do for that client - ClickUp's automation features let you easily create the tasks with all of their relevant details and data, and make them repeatable.

The automations are not 100% perfect. There are some things they are missing- for example, letting you add 'relationships' to items in the automation creation process. Also, sometimes there are glitches where multiple items are created when they shouldn't be. Also - the goals / OKRs are pretty limited.

To start, the free tier is absolutely amazing, and they keep adding new stuff for free. When I started, my learning curve was minimum and, in a few hours, I had all my projects set up. It is such a complete and functional tool, and I have no complains. And the paid option will be nice for some added features and is not expensive at all.

When I started using ClickUp, my only complaint was that the free tier didn't have Gant charts. However, some months ago they added this option for free. So, my thanks to the ClickUp teams for all this gifts.