Square for Retail

POS & inventory management for retail businesses

About Square for Retail

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Pricing starting from:

$60.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Square for Retail

Key benefits of Square for Retail

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    $60.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Square for Retail

    Images

    Square for Retail Software - Square for Retail edit price and inventory
    Square for Retail Software - Square for Retail search
    Square for Retail Software - Square for Retail search inventory items
    Square for Retail Software - Square for Retail tax
    Square for Retail Software - Square for Retail search customers
    Square for Retail Software - Square for Retail payment details
    Square for Retail Software - Square for Retail digital receipts
    Square for Retail Software - Square for Retail pricing
    Square for Retail Software - Square for Retail search functionality
    Square for Retail Software - Square for Retail inventory item details
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    Square for Retail Software - Square for Retail edit price and inventory Square for Retail Software - Square for Retail search Square for Retail Software - Square for Retail search inventory items Square for Retail Software - Square for Retail tax Square for Retail Software - Square for Retail search customers Square for Retail Software - Square for Retail payment details Square for Retail Software - Square for Retail digital receipts Square for Retail Software - Square for Retail pricing Square for Retail Software - Square for Retail search functionality Square for Retail Software - Square for Retail inventory item details

    Features

    Total features of Square for Retail: 80

    • ACH Payment Processing
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Backorder Management
    • Bar POS Software
    • Barcode / Ticket Scanning
    • Barcode Recognition
    • Barcoding/RFID
    • Billing & Invoicing
    • CRM Software
    • Cataloging/Categorization
    • Clock In / Out
    • Commission Management
    • Cost Tracking
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customization
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Email Marketing Software
    • Employee Management
    • For Salons and Spas
    • Gift Card Management
    • Historical Reporting
    • Inventory Management Software
    • Inventory Optimization Software
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Item Management
    • Label Templates
    • Location Tracking
    • Loyalty Program
    • Mail Order
    • Merchandise Management
    • Mobile Access
    • Multi-Channel Management
    • Multi-Location
    • Order Entry Software
    • Order Fulfillment Software
    • Order Management Software
    • Order Processing
    • Payment Processing Software
    • Point of Sale (POS)
    • Pricing Management
    • Product Identification
    • Purchase Order Management
    • Purchasing & Receiving
    • QuickBooks Integration
    • Real Time Data
    • Real Time Order Entry
    • Real-time Updates
    • Receipt Management
    • Remote Order Entry
    • Reorder Management
    • Reporting/Analytics
    • Retail Inventory Management Software
    • Retail Management
    • Retail POS
    • Returns Management
    • Returns Tracking
    • SKU/UPC Codes
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Search/Filter
    • Shipping Labels
    • Shipping Management
    • Stock Management
    • Supplier Management
    • Time Clock Software
    • Touch Screen
    • Transaction History
    • eCommerce Management

    Alternatives

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    PayPal

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    Shopify

    4.5
    #3 Alternative to Square for Retail
    Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

    PayPal Here

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    #4 Alternative to Square for Retail
    The PayPal Here app is a mobile point of sale (POS) software designed to help businesses securely process debit or...

    Reviews

    Overall rating

    4.7 /5
    (394)
    Value for Money
    4.5/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.4/5

    Already have Square for Retail?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 394
    Chase M. Chase M.
    Overall rating
    • Industry: Facilities Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great for entrepreneurs

    Reviewed on 17/09/2019

    It is very easy to use and convenient for my customers

    It is very easy to use and convenient for my customers

    Pros

    The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

    Cons

    The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

    Janet M. Janet M.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great Point of sale system

    Reviewed on 13/09/2020

    Awesome and after using two other point of sale systems we have had no issues with the system going...

    Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

    Pros

    Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

    Cons

    Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

    Alternatives Considered

    Shopify

    Reasons for Choosing Square for Retail

    Terrible customer service, terrible app and so many issues with their credit card equipment going down.

    Switched From

    Lightspeed Retail

    Reasons for Switching to Square for Retail

    Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.
    Itzak L. Itzak L.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Perfect POS for small business owners

    Reviewed on 28/10/2021

    Incredibly user friendly, nicely designed interface and overall no issues.

    Incredibly user friendly, nicely designed interface and overall no issues.

    Pros

    Square pretty much takes all the leg work out of setting up a POS system for any business, but I'll speak specifically as a small business owner.
    -If you're a first time small business owner, save yourself the headache and just go with Square; you might be able to get a lower merchant fees rate with another service, but then you have to deal with the hassle of setting up a separate POS register, possibly a separate app you'd have to setup on an iPad if that's what you plan to use, setting up the merchant account, etc. With Square, it's all wrapped into one easy setup.
    -Easy to setup on an iPad, create a catalog of items to sell and process payments
    -The item catalog screen is very user friendly and customizable
    -Doing refunds is easy
    -Reports are incredibly easy to run
    -Square integrates with QuickBooks online, so it's been seamless to link all my Square sales to my accounting books and makes my tax filings much more accurate
    -Creating invoices is also easy and gives a professional look to my invoice emails
    -Ability to create forms that require signature, so no need for another digital signature service (unless you need more details, see Cons below)

    Cons

    -I wish you could have the same virtual terminal on the iPad on desktop as well. There have been times when my iPad crapped out and had to use my laptop, and it's not the same experience.
    -If you're using the signature service for forms that you need to send out, it only records the signature itself and nothing else. Either it's a user error on my part, or they need to update it, but it needs more customization.

    Melanie A. Melanie A.
    Overall rating
    • Industry: Events Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    They Allow Fraud and Theft

    Reviewed on 18/05/2021

    Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased...

    Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
    Her signed contracts, with an anti-chargeback clause
    Photos of us performing the services at the event, with her in the photos
    A chain of her emails, including an email after her event thanking us for job well done
    Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

    Absolute fraud.

    Pros

    People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

    Cons

    Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
    Her signed contracts, with an anti-chargeback clause
    Photos of us performing the services at the event, with her in the photos
    A chain of her emails, including an email after her event thanking us for job well done
    Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

    Absolute fraud.

    Savannah T. Savannah T.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Monthly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Square for Retail

    Reviewed on 31/07/2021

    I love Square and have had a great overall experience with them. Customer service is great and...

    I love Square and have had a great overall experience with them. Customer service is great and there's TONS of online help if you need helping finding something or directions.

    Pros

    I love how convenient it is to have this POS system for our business. We're able to set it up on the go and really able to make our customers feel comfortable giving us their credit/debit cards for processing payments. It's fast and great for our business

    Cons

    You need an internet connection for this POS system and it's not super cheap. However, the pros definitely out way any cons about this POS system.

    Showing 5 reviews of 394 Read all reviews

    Square for Retail FAQs

    Below are some frequently asked questions for Square for Retail.

    Square for Retail offers the following pricing plans:

    • Starting from: $60.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    $60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.

    Square for Retail has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Square for Retail supports the following languages:

    English

    Square for Retail supports the following devices:

    iPad (Mobile)

    Square for Retail integrates with the following applications:

    Instagram, QuickBooks Online Advanced, Quickbooks Online, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale

    Square for Retail offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

    Related categories

    See all software categories found for Square for Retail.