Square for Retail
About Square for Retail
Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.
Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.
Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.
Key benefits of Square for Retail
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Reviews
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- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A Useful Solution for your eCommerce Needs
Reviewed on 22/08/2019
Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set...
Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set up could not be easier. Simply log-in to the application and begin creating store items. You can even allocate a low inventory alert so that you will always know if your inventory supplies are dwindling. It's very easy to assign a bank account to Square and the approval process, unlike some eCommerce providers, is almost instantaneous. Setting up the seller page is also easy and Square offers a variety of templates to choose from. No programming knowledge is needed and the page is largely WYSIWYG, so there are no surprises. The site displays well across PCs, tables, and phones.
Pros
Square for Retail enables you to easily create an online eCommerce store, list your products, and sell them. It's quite simple to use, and this is perhaps what is the best reason to use Square. It is particularly useful for small businesses trying to build sales via social media and other online avenues. At the same time, it is useful for brick-and-mortar stores as well. While I use it for online sales, several of my colleagues use Square in their stores.
Cons
A big drawback is that Square (as of the writing of this review) is unable to process payments from outside the United States. Thus, if you anticipate worldwide sales, Square may not be the best solution for your business. A second drawback is that it can be difficult to reach a live customer service representative. Unlike most companies, in which one simply phones in for service, Square requires that you first create a trouble ticket (at which point you will be assigned a case number). You then use the case number when phoning customer service. It's not horrible but in today's business world it's kind of annoying and time consuming. Square also lacks live online help, which is another downside.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Excellent Software with Hardware Shortcomings
Reviewed on 29/04/2021
Overall, Square for Retail is a powerful software that allows you to take sales portably with a...
Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.
Pros
Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.
Cons
What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.
Alternatives Considered
CloverReasons for Switching to Square for Retail
Square for Retail was a more reputable brand with better rates via the Terminal and had more attractive hardware in its Terminal product.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Square is not what they prented to be
Reviewed on 16/08/2021
Pros
Nothing pure waste of time with clueless account representative. An intern would do a better job.
Cons
We went through the onboarding process and we used the services. We were able to use the card processing services but Square had been holding our funds. They said Square needed more financial documents to authorize the transaction. We provided the documents but no response for a week..
Later, we got a note they could not support our business needs and they will deposit the funds into our account within 2 business days, probably because we are a tour operator and the pandemic places us in a high-risk business. Why they did tell us that before?? Customer service rating is 0. The account rep was clueless.
Then they sent us another note a week later saying our funds will be held for 90 days with no explanation. This is not a 5* star company and we moved on to Stripe. Square has terrible customer service and poor crisis management. I wish we had never contacted this bad company. If you choose them be AWARE at your own risk they might hold your funds with no plausible reason .
ABSOLUT SPORT INC.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Point of sale system
Reviewed on 13/09/2020
Awesome and after using two other point of sale systems we have had no issues with the system going...
Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.
Pros
Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.
Cons
Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.
Alternatives Considered
ShopifyReasons for Choosing Square for Retail
Terrible customer service, terrible app and so many issues with their credit card equipment going down.Switched From
Lightspeed RetailReasons for Switching to Square for Retail
Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The simplest payment processing system
Reviewed on 29/08/2019
I have a small a small business and the square software works well for my needs
I have a small a small business and the square software works well for my needs
Pros
The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.
Cons
I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.
Reasons for Choosing Square for Retail
I was unsatisfied with the service and the fees paidReasons for Switching to Square for Retail
I liked the fact that there was not contract or installation fees. Also there is no monthly or retal fees. The equipment is inexpensive.Square for Retail FAQs
Below are some frequently asked questions for Square for Retail.Q. What type of pricing plans does Square for Retail offer?
Square for Retail offers the following pricing plans:
- Starting from: $60.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
$60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.
Q. Who are the typical users of Square for Retail?
Square for Retail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Square for Retail support?
Square for Retail supports the following languages:
English, French, Japanese, Spanish
Q. Does Square for Retail support mobile devices?
Square for Retail supports the following devices:
iPad (Mobile)
Q. What other apps does Square for Retail integrate with?
Square for Retail integrates with the following applications:
Instagram, QuickBooks Online, QuickBooks Online Advanced, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale
Q. What level of support does Square for Retail offer?
Square for Retail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Square for Retail.
Point of Sale Software
