About Visibook

Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.

Visibook allows users to setup their availability on the calendar to let clients know when they are available for an appointment. Customers are able to self-book using the mobile app or online calendar. The online scheduling tool will automatically send appointment confirmations once the booking has been completed, as well as reminders to customers to reduce no-shows or missed appointments. Users can also share their unique online booking calendar URL to clients, and accept payments using the optional payment tool.

Visibook’s multi-platform solution allows both individual and class scheduling, with an organized appointment history for each customer. Users are able to work around their personal calendars by setting up Google Calendar sync, and efficiently make changes to schedules while on the go using the mobile app. Users can add notes, and communicate with clients via text, mobile messaging, or email. Staff management features enable users to add employees to the calendar for instructor scheduling.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Visibook

Key benefits of Visibook

  • Integrated messaging features allow users to communicate with their clients via text, mobile messaging, or email, and stay connected in one organized place.

  • The downloadable app for Android and iOS works for both merchants and their clients, enabling all users to manage their bookings and schedules from the palm of their hand.

  • Visibook helps avoid double-bookings by allowing users to setup Google Calendar sync, enabling them to work around their personal calendar.

  • Clients are sent automatic appointment confirmations and reminders to help reduce no-shows or missed appointments.

  • Visibook helps businesses save time and share their availability by allowing clients to book appointments themselves online or via mobile app.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Visibook

    Images

    Visibook Software - Visibook is accessible via desktop, tablet or mobile phone
    Visibook Software - Clients can help save time and hassle by booking themselves
    Visibook Software - The appointment manager allows users to set when their are free to be booked
    Visibook Software - Send messages from the app and keep private notes to remember birthdays, preferences, etc.
    Visibook Software - An simple, intuitive scheduling interface on both mobile and desktop
    Visibook Software - Provide company information to take bookings outside the app
    Visibook Software - Keep all clients' contact information in one place, accessible via mobile device
    Visibook Software - Schedule clients and send SMS text reminders
    Visibook Software - Add notes to schedules and sync with Google Calender
    Visibook Software - Chat with clients with built-in messaging
    Visibook Software - Enter service descriptions to provide clients with booking details
    Visibook Software - Add employees to the calendar for instant scheduling
    View 13 more
    Visibook video
    Visibook Software - Visibook is accessible via desktop, tablet or mobile phone
    Visibook Software - Clients can help save time and hassle by booking themselves
    Visibook Software - The appointment manager allows users to set when their are free to be booked
    Visibook Software - Send messages from the app and keep private notes to remember birthdays, preferences, etc.
    Visibook Software - An simple, intuitive scheduling interface on both mobile and desktop
    Visibook Software - Provide company information to take bookings outside the app
    Visibook Software - Keep all clients' contact information in one place, accessible via mobile device
    Visibook Software - Schedule clients and send SMS text reminders
    Visibook Software - Add notes to schedules and sync with Google Calender
    Visibook Software - Chat with clients with built-in messaging
    Visibook Software - Enter service descriptions to provide clients with booking details
    Visibook Software - Add employees to the calendar for instant scheduling

    Features

    Total features of Visibook: 38

    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Portal
    • Client Profiles
    • Confirmation/Reminders
    • Contact Database
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customizable Branding
    • Electronic Payments
    • Email Management Software
    • For Salons and Spas
    • Group Scheduling
    • Instructor Management
    • Mobile Access
    • Mobile App
    • Multi-Location
    • Online Booking
    • Online Payments
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Rescheduling
    • SMS Messaging
    • SMS Reminders
    • Self Service Portal
    • Website Integration

    Alternatives

    10to8

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    Deputy

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    Reviews

    Overall rating

    4.6 /5
    (624)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.6/5

    Already have Visibook?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 624
    Chris M.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Visibook

    Reviewed on 29/09/2019

    I used to be pretty bad at writing down my appointments in my personal calendar, and I was never...

    I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this.

    Pros

    I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions.

    Cons

    Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments.

    Verified Reviewer
    Overall rating
    • Industry: Management Consulting
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great product!!!

    Reviewed on 18/05/2019

    It helps me not double book clients and reminds me throughout the week.

    It helps me not double book clients and reminds me throughout the week.

    Pros

    I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product!

    Cons

    I would like to invoice from it. And have the option to put the prices on the clients not the items.

    Alternatives Considered

    QuickBooks Time

    Reasons for Switching to Visibook

    I like the format for Visibook better and user friendliness
    Kathleen D.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 1.0 /10

    used to be better

    Reviewed on 24/08/2021

    Pros

    Visibook is easy to use, when there are not glitches.

    Cons

    I am quite disappointed in this system. Customer/technical support is extremely poor. I have had an ongoing issue with the system that makes its use for myself and clients very frustrating. I contacted support, and while they agreed that there seems to a bug, it has not been fixed. I have not received an email update about this bug and it has been over two weeks. I sent an email asking for an update and received no response. I now pay 29.99$USD monthly for this service and and quite disappointed in the lack of support. When I first started using it over 2 years ago, the support was great. But they added features, upped the price, and apparently down graded technical support. Switching booking systems is a huge undertaking but I now have little choice. I do not recommend.

    Tecara B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    So Convenient

    Reviewed on 07/05/2019

    I enjoy the convenience of booking a client in just a few clicks

    I enjoy the convenience of booking a client in just a few clicks

    Pros

    The email notifications for bookings and cancellations

    Cons

    The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view

    Alternatives Considered

    10to8

    Reasons for Switching to Visibook

    The layout and user friendliness of Visibook won me over.

    Response from Visibook

    Thanks for your feedback! Just fyi, the customer view does show the spaces available after a customer taps on the availability.

    Chris P.
    Overall rating
    • Industry: Sporting Goods
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Everything We Needed

    Reviewed on 30/07/2018

    We needed an option to keep track of dozens of students coming and going each week scheduled to...

    We needed an option to keep track of dozens of students coming and going each week scheduled to different classes with the ability to send mass communications with changes and updates at a price that a brand new business could afford and we got all of that with Visibook. Could there be some enhanced features and functionality? yes, there could. But in terms of bang for the buck, Visibook is an option that is hard to beat.

    Pros

    In no particular order
    - the customer service is outstanding
    - the ease of use
    - the ability to sync with google calendar and our website
    - the ability to message and interact with an entire class scheduled for training
    - of course the price we are getting feature and functionality at a fraction of what other applications are charging

    Cons

    - The single threaded availability/appointments, we have several instructors that need to be scheduled in different classes at the same time or with times that overlap and getting this done is a bit of a chore
    - while the customer service is very good the FAQ's are a little thin

    Showing 5 reviews of 624 Read all reviews

    Visibook FAQs

    Below are some frequently asked questions for Visibook.

    Visibook offers the following pricing plans:

    • Starting from:
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Free: Book up to 25 appointments per month Basic: $6.99 per month, up to 50 appointments per month Standard: $13.99 per month, up to 100 appointments per month Unlimited: $19.99 per month, unlimited appointments

    Visibook has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200

    Visibook supports the following languages:

    English

    Visibook supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Visibook integrates with the following applications:

    Google Calendar

    Visibook offers the following support options:

    Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Visibook.