About Visibook
Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.
Visibook allows users to setup their availability on the calendar to let clients know when they are available for an appointment. Customers are able to self-book using the mobile app or online calendar. The online scheduling tool will automatically send appointment confirmations once the booking has been completed, as well as reminders to customers to reduce no-shows or missed appointments. Users can also share their unique online booking calendar URL to clients, and accept payments using the optional payment tool.
Visibook’s multi-platform solution allows both individual and class scheduling, with an organized appointment history for each customer. Users are able to work around their personal calendars by setting up Google Calendar sync, and efficiently make changes to schedules while on the go using the mobile app. Users can add notes, and communicate with clients via text, mobile messaging, or email. Staff management features enable users to add employees to the calendar for instructor scheduling.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Visibook
Key benefits of Visibook
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Visibook
Images
Features
Total features of Visibook: 38
Alternatives
10to8
QuickBooks Time
Vagaro
Deputy
Reviews
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- Industry: Sports
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Visibook
Reviewed on 29/09/2019
I used to be pretty bad at writing down my appointments in my personal calendar, and I was never...
I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this.
Pros
I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions.
Cons
Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments.
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product!!!
Reviewed on 18/05/2019
It helps me not double book clients and reminds me throughout the week.
It helps me not double book clients and reminds me throughout the week.
Pros
I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product!
Cons
I would like to invoice from it. And have the option to put the prices on the clients not the items.
Alternatives Considered
QuickBooks TimeReasons for Switching to Visibook
I like the format for Visibook better and user friendliness- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
used to be better
Reviewed on 24/08/2021
Pros
Visibook is easy to use, when there are not glitches.
Cons
I am quite disappointed in this system. Customer/technical support is extremely poor. I have had an ongoing issue with the system that makes its use for myself and clients very frustrating. I contacted support, and while they agreed that there seems to a bug, it has not been fixed. I have not received an email update about this bug and it has been over two weeks. I sent an email asking for an update and received no response. I now pay 29.99$USD monthly for this service and and quite disappointed in the lack of support. When I first started using it over 2 years ago, the support was great. But they added features, upped the price, and apparently down graded technical support. Switching booking systems is a huge undertaking but I now have little choice. I do not recommend.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
So Convenient
Reviewed on 07/05/2019
I enjoy the convenience of booking a client in just a few clicks
I enjoy the convenience of booking a client in just a few clicks
Pros
The email notifications for bookings and cancellations
Cons
The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view
Alternatives Considered
10to8Reasons for Switching to Visibook
The layout and user friendliness of Visibook won me over.Response from Visibook
Thanks for your feedback! Just fyi, the customer view does show the spaces available after a customer taps on the availability.
- Industry: Sporting Goods
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Everything We Needed
Reviewed on 30/07/2018
We needed an option to keep track of dozens of students coming and going each week scheduled to...
We needed an option to keep track of dozens of students coming and going each week scheduled to different classes with the ability to send mass communications with changes and updates at a price that a brand new business could afford and we got all of that with Visibook. Could there be some enhanced features and functionality? yes, there could. But in terms of bang for the buck, Visibook is an option that is hard to beat.
Pros
In no particular order
- the customer service is outstanding
- the ease of use
- the ability to sync with google calendar and our website
- the ability to message and interact with an entire class scheduled for training
- of course the price we are getting feature and functionality at a fraction of what other applications are charging
Cons
- The single threaded availability/appointments, we have several instructors that need to be scheduled in different classes at the same time or with times that overlap and getting this done is a bit of a chore
- while the customer service is very good the FAQ's are a little thin
Visibook FAQs
Below are some frequently asked questions for Visibook.Q. What type of pricing plans does Visibook offer?
Visibook offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free: Book up to 25 appointments per month Basic: $6.99 per month, up to 50 appointments per month Standard: $13.99 per month, up to 100 appointments per month Unlimited: $19.99 per month, unlimited appointments
Q. Who are the typical users of Visibook?
Visibook has the following typical customers:
Self Employed, 2-10, 11-50, 51-200
Q. What languages does Visibook support?
Visibook supports the following languages:
English
Q. Does Visibook support mobile devices?
Visibook supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Visibook integrate with?
Visibook integrates with the following applications:
Google Calendar
Q. What level of support does Visibook offer?
Visibook offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat
Related categories
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