About Visibook

Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.

Visibook allows users to setup their availability on the calendar to let clients know when they are available for an appointment. Customers are able to self-book using the mobile app or online calendar. The online scheduling tool will automatically send appointment confirmations once the booking has been completed, as well as reminders to customers to reduce no-shows or missed appointments. Users can also share their unique online booking calendar URL to clients, and accept payments using the optional payment tool.

Visibook’s multi-platform solution allows both individual and class scheduling, with an organized appointment history for each customer. Users are able to work around their personal calendars by setting up Google Calendar sync, and efficiently make changes to schedules while on the go using the mobile app. Users can add notes, and communicate with clients via text, mobile messaging, or email. Staff management features enable users to add employees to the calendar for instructor scheduling.

Key benefits of Visibook

  • Integrated messaging features allow users to communicate with their clients via text, mobile messaging, or email, and stay connected in one organized place.

  • The downloadable app for Android and iOS works for both merchants and their clients, enabling all users to manage their bookings and schedules from the palm of their hand.

  • Visibook helps avoid double-bookings by allowing users to setup Google Calendar sync, enabling them to work around their personal calendar.

  • Clients are sent automatic appointment confirmations and reminders to help reduce no-shows or missed appointments.

  • Visibook helps businesses save time and share their availability by allowing clients to book appointments themselves online or via mobile app.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Visibook is accessible via desktop, tablet or mobile phone
    Clients can help save time and hassle by booking themselves
    The appointment manager allows users to set when their are free to be booked
    Send messages from the app and keep private notes to remember birthdays, preferences, etc.
    An simple, intuitive scheduling interface on both mobile and desktop
    Provide company information to take bookings outside the app
    Keep all clients' contact information in one place, accessible via mobile device
    Schedule clients and send SMS text reminders
    Add notes to schedules and sync with Google Calender
    Chat with clients with built-in messaging
    Enter service descriptions to provide clients with booking details
    Add employees to the calendar for instant scheduling
    View 13 more
    Visibook video Visibook screenshot: Visibook is accessible via desktop, tablet or mobile phone Visibook screenshot: Clients can help save time and hassle by booking themselves Visibook screenshot: The appointment manager allows users to set when their are free to be booked Visibook screenshot: Send messages from the app and keep private notes to remember birthdays, preferences, etc. Visibook screenshot: An simple, intuitive scheduling interface on both mobile and desktop Visibook screenshot: Provide company information to take bookings outside the app Visibook screenshot: Keep all clients' contact information in one place, accessible via mobile device Visibook screenshot: Schedule clients and send SMS text reminders Visibook screenshot: Add notes to schedules and sync with Google Calender Visibook screenshot: Chat with clients with built-in messaging Visibook screenshot: Enter service descriptions to provide clients with booking details Visibook screenshot: Add employees to the calendar for instant scheduling

    Features

    Total features of Visibook: 40

    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Portal
    • Client Profiles
    • Confirmation/Reminders
    • Contact Database
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customizable Branding
    • Electronic Payments
    • Email Management Software
    • For Salons and Spas
    • Group Scheduling
    • Instructor Management
    • Live Chat Software
    • Mobile Access
    • Mobile App
    • Multi-Location
    • Online Booking
    • Online Payments
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Rescheduling
    • SMS Messaging
    • SMS Reminders
    • Self Service Portal
    • User Management
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (622)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.6/5

    Already have Visibook?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 622
    Chris M.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Visibook

    Reviewed on 29/09/2019

    I used to be pretty bad at writing down my appointments in my personal calendar, and I was never...

    I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this.

    Pros

    I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions.

    Cons

    Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments.

    Verified Reviewer
    Overall rating
    • Industry: Management Consulting
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great product!!!

    Reviewed on 18/05/2019

    It helps me not double book clients and reminds me throughout the week.

    It helps me not double book clients and reminds me throughout the week.

    Pros

    I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product!

    Cons

    I would like to invoice from it. And have the option to put the prices on the clients not the items.

    Frances F.
    Overall rating
    • Industry: Cosmetics
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 1.0 /10

    Not the best

    Reviewed on 27/07/2018

    Pros

    Easy to book people in and add clients in

    Cons

    I can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use

    Response from Visibook

    Hi Frances,

    Sorry to hear that you're having this difficulty. Actually, Visibook is optimized for the capability you're looking for, but it seems like you might have seen that when you make a change to an availability, you have the ability to change just the one, or all of the availabilities in that series.

    If you need further help, please feel free to send us an email at [email protected]!

    Tecara B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    So Convenient

    Reviewed on 07/05/2019

    I enjoy the convenience of booking a client in just a few clicks

    I enjoy the convenience of booking a client in just a few clicks

    Pros

    The email notifications for bookings and cancellations

    Cons

    The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view

    Response from Visibook

    Thanks for your feedback! Just fyi, the customer view does show the spaces available after a customer taps on the availability.

    Chris P.
    Overall rating
    • Industry: Sporting Goods
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Everything We Needed

    Reviewed on 30/07/2018

    We needed an option to keep track of dozens of students coming and going each week scheduled to...

    We needed an option to keep track of dozens of students coming and going each week scheduled to different classes with the ability to send mass communications with changes and updates at a price that a brand new business could afford and we got all of that with Visibook. Could there be some enhanced features and functionality? yes, there could. But in terms of bang for the buck, Visibook is an option that is hard to beat.

    Pros

    In no particular order
    - the customer service is outstanding
    - the ease of use
    - the ability to sync with google calendar and our website
    - the ability to message and interact with an entire class scheduled for training
    - of course the price we are getting feature and functionality at a fraction of what other applications are charging

    Cons

    - The single threaded availability/appointments, we have several instructors that need to be scheduled in different classes at the same time or with times that overlap and getting this done is a bit of a chore
    - while the customer service is very good the FAQ's are a little thin

    Showing 5 reviews of 622 Read all reviews

    Visibook FAQs

    Below are some frequently asked questions for Visibook.

    Visibook offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Free: Book up to 25 appointments per month Basic: $6.99 per month, up to 50 appointments per month Standard: $13.99 per month, up to 100 appointments per month Unlimited: $19.99 per month, unlimited appointments

    We do not have any information about Visibook features

    Visibook has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200

    Visibook supports the following languages:

    English

    Visibook supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Visibook integrates with the following applications:

    Google Calendar

    Visibook offers the following support options:

    Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Visibook.