About Visibook
Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.
Visibook allows users to setup their availability on the calendar to let clients know when they are available for an appointment. Customers are able to self-book using the mobile app or online calendar. The online scheduling tool will automatically send appointment confirmations once the booking has been completed, as well as reminders to customers to reduce no-shows or missed appointments. Users can also share their unique online booking calendar URL to clients, and accept payments using the optional payment tool.
Visibook’s multi-platform solution allows both individual and class scheduling, with an organized appointment history for each customer. Users are able to work around their personal calendars by setting up Google Calendar sync, and efficiently make changes to schedules while on the go using the mobile app. Users can add notes, and communicate with clients via text, mobile messaging, or email. Staff management features enable users to add employees to the calendar for instructor scheduling.
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- Industry: Education Management
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Worth It!
Reviewed on 04/05/2019
Very pleased with the amount of time it takes me to book clients and the reminders really help keep...
Very pleased with the amount of time it takes me to book clients and the reminders really help keep my customers aware of schedules.
Pros
I like how easy it is to book customers and that It sends reminders.
Cons
When trying to find my customers, sometimes it will not allow me to scroll to find them. Sometimes I must plug in their name... also for some reason over time, some of my emails/numbers for customers have a big exclamation mark beside it- like it is no longer their contact... but it is correct.
Response from Visibook
Thanks for your feedback and review! If you're seeing the red exclamation point, it may also mean that the user has unsubscribed to emails from Visibook or blocked their phone number from receiving our text messages.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good for Basic Scheduling
Reviewed on 04/04/2019
I loved it and would use it again! It's easy to use and affordable.
I loved it and would use it again! It's easy to use and affordable.
Pros
I used Visibooks when I was working at a physical rehab center to schedule appointments with patients. It's a great tool because you can schedule using both you laptop and your smartphone and send reminders to your supervisors and patients as well. What was also nice about it was that you can share information on your social media accounts which I thought was a cool marketing tool. They also have a free version that works just as well (you can only book 40 appointments though).
Cons
Sometimes the app froze and they do not currently have a phone number available for customer service.
Response from Visibook
Thank you for your review! Please email us at [email protected] with any information about the app freezing. We'd love to learn more about how that happened for you so we can fix it.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Decent Starter scheduler
Reviewed on 30/11/2016
This is a really decent app, I like being able to color coordinate and book multiple therapist...
This is a really decent app, I like being able to color coordinate and book multiple therapist appointments. I did not like their payment system through the app which is a third party going and I think linking to PayPal; it has been a while since I messed with that option, but I wasn't interested in something that didn't link straight to my checking account. So for me that was a big turn off. Also not being able to block off personal appointments through the app, made it a little difficult at times. We ended up making a client named Personal Appointment to block off the time slot. Scheduling was a bit confusing at times, I had clients go to book and thought the available times were already booked, and made it look like I had a full schedule when I actually had no appointments. Overall it's a good app, not something I wanted to step up and pay for as my clientele has started to grow, so I have switched over to style seat, which is a bit pricier now, but it's more inline with the goals of my company.
Pros
Color coordinating appointments
Multiple booking appointments
Cons
Client payment options (want something linked directly to my account)
Unable to block off personal time
Response from Visibook
Brandon, thx for your comments. It sounds like you've decided to move on, but just so you are aware, our payments integration does go directly to your checking account.
We will also be rolling out the ability to block off personal time. That update will be coming in the near future.
- Industry: Financial Services Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Never Forget an Appointment Again!
Reviewed on 22/04/2019
Pros
Such a simple idea, yet incredibly effective--exactly what I've been looking for at my practice. Customer feedback has been great, and it's been easy to book appointments from both sides. The reminders, however, are what I love the most. I can't count the number of no-shows I've had in previous years due to both clients (and myself) forgetting that we had appointments scheduled. Never again!
Cons
Sometimes can get a bit hairy with clients signing up for appointments really close to their appointment time. Also would like a feature to send automated personal messages to clients.
Response from Visibook
Thanks for your feedback! Fyi, you can set your advance booking time so you don't get surprised by last minute appointments. You can do this under your Calendar Settings.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Visibook is Client Booking Heaven
Reviewed on 13/11/2018
Pros
I love that Visibook makes my calendar a constant access for my clients! It is viewable from the same link, shows all of my availability and allows me to communicate directly through the app when clients have questions. The best part is that I receive an email, text and push notification each time a client books as well as a 24 heads up for my next day appointments!
Cons
I wish there was a way to customize my breaks in between sessions without it being a mandatory 15 min increment. I'd do 10 min between each session.
Response from Visibook
Hi,
Thanks for your review! And I've made a note of your feature request!
Thanks!
Brian
Visibook FAQs
Below are some frequently asked questions for Visibook.Q. What type of pricing plans does Visibook offer?
Visibook offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free: Book up to 25 appointments per month Basic: $6.99 per month, up to 50 appointments per month Standard: $13.99 per month, up to 100 appointments per month Unlimited: $19.99 per month, unlimited appointments
Q. Who are the typical users of Visibook?
Visibook has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Visibook support?
Visibook supports the following languages:
English
Q. Does Visibook support mobile devices?
Visibook supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Visibook integrate with?
Visibook integrates with the following applications:
Google Calendar
Q. What level of support does Visibook offer?
Visibook offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat
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