About Glue Up
Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools. No matter your needs, Glue Up's all-in-one solutions are powerful yet flexible to empower you to grow your organization and community.
With Glue Up, users can manage their contacts and members from a single platform. Organizations can also connect their social media accounts and reach out to a larger audience using channels like Facebook, LinkedIn, Twitter or other social media.
In addition to CRM, Glue Up offers Community Management features which enable organizations engage with their different audiences via event rooms, digital business cards, 1-on-1 chats and more.
Glue Up is also equipped with finance and payment tools that help to create and manage invoices, track payments, and deliver registration receipts. Organizations can facilitate secure payment transactions in multiple currencies via credit cards, bank transfers, PayPal, or through other payment gateways.
Other features include tools for creating and designing branded event websites, webinars, email campaigns, tailor subscription lists for sending targeted emails, and analytics tools.
Glue Up also provides Webinar Engagement Solution to monetize and enhance virtual events.
Glue Up offers two native mobile apps for iOS and Android devices - one app for your community to engage with you and your content from anywhere, and one app for you to manage your organization on the go.
Pricing starting from:
$125.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Glue Up
Devices
Business size
Markets
United Arab Emirates, Argentina, Australia, Bolivia, Brazil, Botswana, Canada, Chile, China, Colombia, Costa Rica, Czechia, Germany, Ethiopia, United Kingdom, Guam, Hong Kong SAR China, Indonesia, Israel, India, Japan, Kenya, Cambodia, South Korea, Cayman Islands, Sri Lanka, Mongolia, Macao SAR China, Mexico, Malaysia, Nigeria, Nepal, New Zealand, Peru, Philippines, Puerto Rico, Rwanda, Singapore, Thailand, Turkey, Taiwan, Tanzania, Uganda, United States, U.S. Virgin Islands, South Africa, Zambia, Zimbabwe and 43 others
Supported Languages
Chinese, English, Korean, Portuguese, Russian, Spanish, Traditional Chinese and 2 others
Pricing starting from:
$125.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Glue Up: 180
Alternatives
Neon CRM
Wild Apricot
ClubExpress
YourMembership
Reviews
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- Industry: Nonprofit Organization Management
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Simply idiot proof and ready to deploy without too much hassle
Reviewed on 16/10/2019
We are very pleased with simplicity of it. We rarely spend time training as most users simply "get...
We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software
Pros
I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps.
We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile.
Payment option are localized based on country
I can assign navigation languages etc.
I can assign a client to administer a section of the membership or a specific event.
Cons
Multi currency management is not very friendly.
During setup. I cannot correct some historical items
Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Modern Cloud Software for Membership Driven Organizations
Reviewed on 18/07/2019
My overall experience has been extremely pleasing and time saving. Time is of the essence and we...
My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.
Pros
Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.
Cons
My dislikes are minor (i.e. more member to member engagement features)
Alternatives Considered
Wild ApricotReasons for Choosing Glue Up
I needed something that combined email marketing, event management, CRM, Finance and Membership Management into one system. After much research of other membership management software programs, I found Eventbank to be the best of all.Switched From
ChamberMasterReasons for Switching to Glue Up
Eventbank was the most professional looking software that I found.- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a...
Reviewed on 29/09/2021
The delays and issues piled up to the point that we had to delay our entire project by nearly a...
The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...
Pros
The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.
Cons
We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans.
The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
GlueUp for NGOs
Reviewed on 22/04/2021
Pros
Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.
Cons
The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.
Alternatives Considered
Act!Reasons for Choosing Glue Up
GlueUp combines membership and events management which is vital to our operations.- Industry: Higher Education Software
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Choose GlueUP for your CRM Needs
Reviewed on 14/10/2021
Pros
GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process.
The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently.
The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.
Cons
Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.
Reasons for Switching to Glue Up
Price, Great customer service, met org needs with room to growGlue Up FAQs
Below are some frequently asked questions for Glue Up.Q. What type of pricing plans does Glue Up offer?
Glue Up offers the following pricing plans:
- Starting from: $125.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Find the right plan for your organization, request a demo and start managing your operations and engaging your community today on Glue Up website at https://glueup.com/pricing
Q. Who are the typical users of Glue Up?
Glue Up has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Glue Up support?
Glue Up supports the following languages:
Chinese, English, Korean, Portuguese, Russian, Spanish, Traditional Chinese
Q. Does Glue Up support mobile devices?
Glue Up supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Glue Up integrate with?
Glue Up integrates with the following applications:
Braintree, Google Analytics 360, Google Calendar, LinkedIn for Business, Meta for Business, PayPal, Quickbooks Online, Stripe, Twitter, WordPress, Xero, Zoom Meetings
Q. What level of support does Glue Up offer?
Glue Up offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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