Onfleet Overview

What is Onfleet?

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.

Onfleet Overview

Pricing

Starting from
$149.00/month

Pricing options

Free Trial
Subscription
Value for money

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us


Onfleet Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan and 3 others, Germany, Brazil, Mexico
Supported Languages
Arabic, English, French, German, Russian, Spanish

Media

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Onfleet screenshot: Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights. Onfleet screenshot: Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive. Onfleet screenshot: Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform. Onfleet screenshot: Real-time driver tracking with direct contact options enable customers to stay in the loop. Onfleet screenshot: Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

Onfleet Reviews

Onfleet Reviews

Overall rating
4.6
/
5
Excellent
31

Very good
13

Average
3

Poor
0

Terrible
0

Value for Money
4.6
Features
4.3
Ease of Use
4.5
Customer Support
4.7
94% recommended this app
Sonja J.

Onfleet User Review

Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!


Albert C.

Last Mile Simplified

Our organization created a meal production service in response to the Coronavirus outbreak, and went delivery-only just a week into our effort. Our deliveries have grown 200 fold in five weeks, and we needed a tool to ensure food was getting to those who need effectively and efficiently. Onfleet is intuitive enough that our all-volunteer driver corps can onboard themselves or someone on our team in less than 10 minutes, leaving us more time to prep, package, and get meals out the door.


Kenny I.

Great tool for managing my fleet.

Helps me manage my fleet and monitor where my trucks are at at any given moment.


Dylan H.

Onfleet has been great for my company in allowing ease of creating routes and managing our...

It is much easier for us now to make routes and manage our drivers, and to see where drivers are when customers call in asking how long it might take for them to receive their delivery.


Todd B.

Answer to our prayers

This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.


Sonja J.
Industry: Food Production
Company size: 13-50 Employees

Onfleet User Review

Used Daily for 6-12 months
Reviewed on 21/11/2019
Review Source: Capterra

Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!

Pros

I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!

Cons

I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.

Response from Onfleet

Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Albert C.
Industry: Food & Beverages
Company size: 51-200 Employees

Last Mile Simplified

Used Daily for 1-5 months
Reviewed on 22/04/2020
Review Source: Capterra

Our organization created a meal production service in response to the Coronavirus outbreak, and went delivery-only just a week into our effort. Our deliveries have grown 200 fold in five weeks, and we needed a tool to ensure food was getting to those who need effectively and efficiently. Onfleet is intuitive enough that our all-volunteer driver corps can onboard themselves or someone on our team in less than 10 minutes, leaving us more time to prep, package, and get meals out the door.

Pros

The core functionality of Onfleet, that is the ability to dynamically generate and optimize routes, is a difficult to understate. While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us. From there, it has a modern interface with plenty of data analytics that have helped us to plan ahead in ways that would have been impossible with other solutions.

Cons

There are a couple of small usability decisions that might be counterintuitive for a beginner user, but those are more than made up for by an extensive help resource guide.

Response from Onfleet

Thanks for the review, Albert! We're proud to play a small part in helping with Bellevue Farmers Market's assistance during these difficult times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kenny I.
Industry: Building Materials
Company size: 13-50 Employees

Great tool for managing my fleet.

Used Daily for 1+ year
Reviewed on 17/01/2018
Review Source: Capterra

Helps me manage my fleet and monitor where my trucks are at at any given moment.

Pros

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

Cons

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Response from Onfleet

Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Dylan H.
Industry: Arts & Crafts
Company size: 13-50 Employees

Onfleet has been great for my company in allowing ease of creating routes and managing our drivers

Used Daily for 1+ year
Reviewed on 16/01/2018
Review Source: Capterra

It is much easier for us now to make routes and manage our drivers, and to see where drivers are when customers call in asking how long it might take for them to receive their delivery.

Pros

The ease of using the map overlay in creating routes, and the optimizing feature for assigning tasks

Cons

That you have to drag assigned deliveries to another driver if they aren't in the same team, also when optimizing when multiple tasks are going to the same location it won't put those tasks together but will make the driver go away from that address and then return.

Response from Onfleet

Thanks for the feedback, Dylan! We love working with Flowers for Dreams. Our customer success team will be in touch soon for clarification around your route optimization issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Todd B.
Industry: Food & Beverages
Company size: 51-200 Employees

Answer to our prayers

Used Daily for 1-5 months
Reviewed on 21/04/2020
Review Source: Capterra

This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.

Pros

We have been using Onfleet to help deliver free meals to over 200 households (700 people) during the economic uncertainty of the covid crisis. We were able to be up and running immediately. The ability to communicate with drivers in real time via the app is key. We have loved being able to reroute and add or edit stops while drivers are on their routes.
We love being able to set the drivers on optimized routes to be able to end near their homes.

Cons

I would love the ability to see the total quantity of items being delivered. We currently have to export to excel and subtotal. We send our drivers out at one time and take many units of the same meals to them. We need to be able to know how many units of quantity are going to drivers.

I would also like to have the ability to force complete a stop via the dispatch window if a driver missed doing so on their app.

Response from Onfleet

Thanks for the review, Todd! We're proud to be working with you and your team to help those in need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 47 user ratings
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Onfleet Pricing

Onfleet Pricing

Starting from
$149.00/month
Free Trial
Subscription
Value for money

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us

Value for Money
4.6/5
Based on 47 user ratings
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Onfleet Features

Onfleet Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Data Import/Export
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4.3/5
Based on 47 user ratings
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Categories

Additional information for Onfleet

Additional information for Onfleet

Key features of Onfleet

  • API available
  • Analytics & reporting
  • Anonymized phone numbers
  • Apps for Android & iOS
  • Chart visualizations
  • Comprehensive filters
  • Computer aided dispatch
  • Dashboard-based UI
  • Delivery tracking
  • Dispatch management
  • Driver management
  • Dynamic search tools
  • Instant service ratings
  • Job assignment management
  • Map displays
  • Mileage tracking
  • Mobile signature capture
  • Multi-country support
  • Multiple app integrations
  • Rating
  • Real-time alerts
  • Real-time driver tracking
  • Route optimization tool
  • SMS-based messaging
  • Scheduling
  • Signatures, barcodes, and photo capture
  • Task connections
  • Vehicle tracking

Benefits

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.
  • Onfleet FAQs

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Q. What type of pricing plans does Onfleet offer?

    Onfleet offers the following pricing plans:

    Starting from: $149.00/month

    Pricing model: Subscription

    Free Trial: Available

    Each plan includes a free 14-day trial: Starter, 1000 tasks per month – $149 per month Basic, 2500 tasks per month – $349 per month Premium, 5000 tasks per month – $799 per month Professional, 12,500 tasks per month – $1,999 per month Enterprise - over 25,000 tasks per month - Contact us

    Q. What are the main features of Onfleet?

    Onfleet offers the following features:

    • API available
    • Analytics & reporting
    • Anonymized phone numbers
    • Apps for Android & iOS
    • Chart visualizations
    • Comprehensive filters
    • Computer aided dispatch
    • Dashboard-based UI
    • Delivery tracking
    • Dispatch management
    • Driver management
    • Dynamic search tools
    • Instant service ratings
    • Job assignment management
    • Map displays
    • Mileage tracking
    • Mobile signature capture
    • Multi-country support
    • Multiple app integrations
    • Rating
    • Real-time alerts
    • Real-time driver tracking
    • Route optimization tool
    • SMS-based messaging
    • Scheduling
    • Signatures, barcodes, and photo capture
    • Task connections
    • Vehicle tracking

    Q. Who are the typical users of Onfleet?

    Onfleet has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does Onfleet support?

    Onfleet supports the following languages:

    Arabic, English, French, German, Russian, Spanish

    Q. What type of pricing plans does Onfleet offer?

    Onfleet has the following pricing plans:

    Subscription

    Q. Does Onfleet support mobile devices?

    Onfleet supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Onfleet integrate with?

    Onfleet integrates with the following applications:

    BirdEye, CleanCloud, Google Docs, Magento Commerce, Magento Commerce, Maintenance Care, Retently, Shopify, Wufoo, mailparser.io

    Q. What level of support does Onfleet offer?

    Onfleet offers the following support options:

    Online Support, Knowledge Base, FAQs, Video Tutorials, Phone Support