
About Homebase
Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.
In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.
Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.
With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.
Pricing starting from:
$14.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Homebase
Key benefits of Homebase
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United Kingdom, United States
Supported Languages
English, Spanish
Pricing starting from:
$14.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Homebase
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Features
Total features of Homebase: 89
Alternatives
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Reviews
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- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Clock In Tracker for Small Businesses
Reviewed on 08/05/2020
Overall, we are happy with it! We were using paper time cards for everyone, so this is a huge...
Overall, we are happy with it! We were using paper time cards for everyone, so this is a huge improvement for us!
Pros
It has a really easy interface for everyone to clock in and out with their passwords when they start and end their shifts. It also allows all our employees to download an app to their phone that will remind them to clock in/out and also will tell them how much they made that day! Love that.
Cons
As an administrator it doesn't allow me to schedule a shift for my employees and have them clock in and out for their lunch or breaks. In order to account for lunch break, the only way to do it is to do multiple shifts for that person for the day. That part is kind of annoying, but not a deal breaker. It is also not an easy interface to use templates from previous weeks or rename then. It says you can do it once the schedule is published, but it doesn't direct you to there once you have done so.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use, set-up, maintain, interface and adjust.
Reviewed on 03/12/2020
Exceptional. Set it and forget it.
Exceptional. Set it and forget it.
Pros
The interface/importing with QuickBooks Online. Easy to add time and track PTO, holidays, OT and more. Customization for our business hours was perfect. The cost is lowest I have found for the amount of features. T-Sheets in QBO is too pricey for us. Also the remote clock-in features and mobile app is a big hit with employees.
Cons
Importation of hours into QBO Payroll needs to be adjusted and checked, but having HomeBase open after importing employee time cards makes it simple. Just match 1 to 1 and your good. Also the initial holiday set-up can be a bit tricky but HB customer service is excellent and guided us through it.
Alternatives Considered
QuickBooks TimeReasons for Choosing Homebase
Epicor was cumbersome and tricky for HR. That was a longtime ago.Reasons for Switching to Homebase
Price and Features. Paid Time Off (PTO) feature. Mobile App for remote use- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
I've never seen so many bugs....
Reviewed on 27/04/2020
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Pros
Very easy to use. The user interface is very simple and easy to navigate.
Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Response from Homebase
Hi David -
We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected] Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.
- Ryan
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Satisfied Customer
Reviewed on 27/12/2022
Happy
Happy
Pros
I like the ease of use and many people are familiar with the software so it makes it easier for onboarding procedures.
Cons
Some of the functions don't work unless you want to pay an additional fee
Alternatives Considered
7shifts- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Scheduling & Labor Costing
Reviewed on 24/11/2020
Years of working with Homebase have shown that they constantly improve their product, and make it...
Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access).
Pros
Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.
Cons
The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.
Reasons for Choosing Homebase
The integration with Square POS and ease of use made it a reasonable switch. After years of use, I don't know if I would go back.Switched From
HotSchedulesReasons for Switching to Homebase
Homebase seemed to offer a solid free version, that makes it easier to implement with a client before showing them the added advantages of a premium plan.Homebase FAQs
Below are some frequently asked questions for Homebase.Q. What type of pricing plans does Homebase offer?
Homebase offers the following pricing plans:
- Starting from: $14.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: Free Essentials: $19.95/month/location or $14/month/location (billed annually). Plus: $49.95/month/location or $35/month/location (billed annually). All-in-One: $99.95/month/location or $70/month/location (billed annually). Full-service payroll: Add payroll to any plan for $35/month + $5/active employee.
Q. Who are the typical users of Homebase?
Homebase has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Homebase support?
Homebase supports the following languages:
English, Spanish
Q. Does Homebase support mobile devices?
Homebase supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Homebase integrate with?
Homebase integrates with the following applications:
ADP Workforce Now, Clover, Gusto, Gusto, Lightspeed, Lightspeed Retail, QuickBooks, QuickBooks Online Advanced, Revel Systems, Square Payroll, Square Point of Sale, SurePayroll, Toast POS, Upserve, ZipRecruiter, talech, toast CRM
Q. What level of support does Homebase offer?
Homebase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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