Homebase Overview
What is Homebase?
Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.
In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.
Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.
With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.
Homebase Overview
Pricing
Pricing options
Basic : free
Essentials : $20.00/month/location
Plus : $50.00/month/location
Enterprise : contact Homebase for a quote
Homebase Features
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Homebase Reviews
Homebase Reviews
Great system for employee time tracking.
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.
I love Homebase and recommend it to other business owners
I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.
Overall great team communication software
We have been using it for over 2 years and we have explored other options but always come back to basecamp because it is easy to use, cost-effective, and reliable.
I've never seen so many bugs....
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
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Great system for employee time tracking.
Pros
Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.
Cons
Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.
I love Homebase and recommend it to other business owners
I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.
Pros
Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.
Cons
Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.
Overall great team communication software
We have been using it for over 2 years and we have explored other options but always come back to basecamp because it is easy to use, cost-effective, and reliable.
Pros
keyword search options, project creation for teams, to-do lists, individual communications with team members, the fee includes unlimited team members (a big selling point for an agency on a budget),
Cons
The only flaw I can think of is I wish that customer service had live chat.
I've never seen so many bugs....
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Pros
Very easy to use. The user interface is very simple and easy to navigate.
Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Response from Homebase
Hi David -
We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected] Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.
- Ryan
Amazing!
Pros
I love all the features of homebase. I have used several different scheduling products and homebase is by far the best! The scheduling, the ability to mass upload, the time clock, the time sheets, the reporting, the messaging! All of it is above and beyond anything I have ever used before! I would recommend this to anyone and everyone!
Cons
Only that I am not yet in a position to pay for the reporting features! I can't wait to use those!!
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Homebase Pricing
Homebase Pricing
Basic : free
Essentials : $20.00/month/location
Plus : $50.00/month/location
Enterprise : contact Homebase for a quote
Basic : free
Essentials : $20.00/month/location
Plus : $50.00/month/location
Enterprise : contact Homebase for a quote
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Homebase Features
Homebase Features
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Categories
Categories
Additional information for Homebase
Additional information for Homebase
Key features of Homebase
- Absence management
- Activity dashboard
- Activity logging
- Automatic reminders
- Automatic time capture
- Budget control
- Budgeting & forecasting
- Chat functionality
- Clock in / out
- Cost estimating
- Drag & drop interface
- Email notifications
- Employee management
- Employee portal
- Employee profile
- Employee time clock
- Group calendars
- Hiring tools
- Instant messaging
- Job scheduling
- Job syndication
- Payroll integration
- Planning tools
- Real time updates
- Reminders
- Resource management
- Secure login
- Shift scheduling
- Team calendars
- Time & attendance tracking
- Time clock app
- Time off requests
- Timesheet management
- Timesheets
- Vacation tracking
Benefits
Homebase FAQs
Homebase FAQs
Below are some frequently asked questions for Homebase.
Q. What type of pricing plans does Homebase offer?
Homebase offers the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
Free Trial: Available
Basic : free Essentials : $20.00/month/location Plus : $50.00/month/location Enterprise : contact Homebase for a quote
Q. What are the main features of Homebase?
Homebase offers the following features:
- Absence management
- Activity dashboard
- Activity logging
- Automatic reminders
- Automatic time capture
- Budget control
- Budgeting & forecasting
- Chat functionality
- Clock in / out
- Cost estimating
- Drag & drop interface
- Email notifications
- Employee management
- Employee portal
- Employee profile
- Employee time clock
- Group calendars
- Hiring tools
- Instant messaging
- Job scheduling
- Job syndication
- Payroll integration
- Planning tools
- Real time updates
- Reminders
- Resource management
- Secure login
- Shift scheduling
- Team calendars
- Time & attendance tracking
- Time clock app
- Time off requests
- Timesheet management
- Timesheets
- Vacation tracking
Q. Who are the typical users of Homebase?
Homebase has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Homebase support?
Homebase supports the following languages:
English, Spanish
Q. Does Homebase support mobile devices?
Homebase supports the following devices:
Android, iPhone
Q. What other apps does Homebase integrate with?
Homebase integrates with the following applications:
Card Z3N, Clover, Gusto, Gusto, Lightspeed Retail, QuickBooks Online Advanced, Square Point of Sale, SurePayroll, Upserve POS, talech
Q. What level of support does Homebase offer?
Homebase offers the following support options:
Phone Support, Online Support, Video Tutorials, FAQs, Knowledge Base
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.