About eSchedule

eSchedule is an online crew scheduling solution for fire departments, EMS/ambulance, air medical, dispatch/911 centers, hospitals, and training centers. The platform provides agencies with timecard management features and a customizable time clock that can handle any type of rotation. Additional features include online forms, certification & CME tracking, fleet maintenance, equipment tracking, group messaging, and more.

The platform’s scheduling module includes customizable schedule templates that allow users to schedule multiple units, stations or departments, as well as set custom shift rotation/recurrence patterns. Users can fill open shifts by availability, shift bids, or by individuals with the least number of hours. Managers can view qualifications on the schedule, as well as manage shift trade/swaps, and sick calls. Email and text message alerts are sent to users (employees, managers, or schedulers) of any scheduling actions.

eSchedule’s time clock module helps eliminate human error and automates the entire timekeeping process. Employees are able to punch in/out online, as well as view their timecard in real time. Managers can keep track of exceptions, PTO/vacation requests, comp time, and hours worked or volunteered based on a schedule. Users can get a variety of reports including attendance and overtime, labor distribution, and more. Organizations can also setup optional biometric (finger scan) hardware to help eliminate “buddy punches”.

Agency and personnel management features include a member database, group messaging, an events calendar, and a document library for uploading and viewing files. eSchedule’s optional add-on modules include an online forms manager, vehicle maintenance, equipment tracking and rewards module.

Pricing starting from:

$1,200.00/year

  • Free Trial
  • Subscription

Key benefits of eSchedule

eSchedule helps agencies be more efficient in scheduling, time and labor management, training and personnel inventory with features that help organize the whole department.

The scheduling system comes with a complete suite of modules that allow organizations to streamline a variety of daily operations.

eSchedule's time clock can handle custom time calculations and the scheduling of any type of rotations or recurring shifts.

Improve shift coverage rates and reduce gaps or holes by allowing individuals to pick-up open shifts, as well as swap/trade shifts online, anytime they wish.

With eSchedule, organizations have the ability to customize the solution to meet their exact needs, especially with the time clock and time calculation features.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

$1,200.00/year

  • Free Trial
  • Subscription

Images

Schedule multiple units, stations or departments
Add fleets and set reminders for preventative maintenance
Allow members to digitally sign custom online forms prior to submission
Manage timecards and export to payroll
Customized schedule templates — units / shifts / shift times / departments
Multiple schedule views: hourly, daily, weekly, monthly
24/7 access to schedules from any device with an internet connection
View 8 more
eSchedule video
eSchedule screenshot: Schedule multiple units, stations or departments eSchedule screenshot: Add fleets and set reminders for preventative maintenance eSchedule screenshot: Allow members to digitally sign custom online forms prior to submission eSchedule screenshot: Manage timecards and export to payroll eSchedule screenshot: Customized schedule templates — units / shifts / shift times / departments eSchedule screenshot: Multiple schedule views: hourly, daily, weekly, monthly eSchedule screenshot: 24/7 access to schedules from any device with an internet connection

Features

Total features of eSchedule: 70

  • API
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Biometrics
  • Calendar Sync
  • Certification & Licensing
  • Certification Tracking
  • Class Scheduling
  • Contact Database
  • Controlled Substance Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • EMS Service Roles Time Clock
  • Electronic Signature
  • Email Alerts
  • Employee Certification
  • Employee Database
  • Employee Scheduling Software
  • Employee Time Tracking
  • Equipment Maintenance Software
  • Equipment Tracking
  • Event Calendar
  • Event Scheduling
  • Fleet Management Software
  • Float Pool Management
  • Incident Response Checklists
  • Instructor Management
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Maintenance Scheduling
  • Manual Time Entry
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Online Scheduling
  • Online Time Clock
  • Online Trading
  • Overtime Calculation
  • Payroll Management
  • Repair Tracking
  • Reporting/Analytics
  • Role-Based Permissions
  • Rotation Scheduling
  • SOG / Protocol Control
  • Schedule Distribution
  • Scheduling Software
  • Search/Filter
  • Self Scheduling
  • Self Serve Sign-up
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Skills Tracking
  • Time Clock Software
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Training Record Management
  • Vacation/Leave Tracking
  • Vehicle Damage Tracking
  • Vehicle Maintenance
  • Vehicle Repair
  • Volunteer Management Software

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Reviews

Overall rating

4.7 /5
(53)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 53
Joseph V.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

eSchedule simplifies scheduling and provides a great user experience!

Reviewed on 08/07/2020

eSchedule solved the needs we were looking for in a scheduling program. We received more than what...

eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.

Pros

eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience. My favorite aspect of the software is the ability to validate my crews wherever I am. I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups. I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization. Finally, another pro that every program should have that eSchedule delivers on is the customer service experience. eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team. I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them.

Cons

Integration into my organization was quick and reliable. There was almost zero downtime and the transition was seamless and accurate. I have no cons to mention for application within my organization.

Rick L.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Quality Schedulling Software

Reviewed on 14/07/2020

Pleasantly pleased with overall performance compared to previous software.

Pleasantly pleased with overall performance compared to previous software.

Pros

Ease of use, QuickBooks conversion, convenient for employees, accurate time tracking and helpful customer service personnel.

Cons

Sometime difficult to reach certain individuals inside the company directory for direct questions.

Response from eSchedule

Thank you for the awesome review! We appreciate your business and look forward to working with you and the rest of the team at Carter County EMS.

Scott F.
Overall rating
  • Industry: Public Safety
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Olathe Fire

Reviewed on 29/06/2020

It works but it is more difficult to navigate through then other programs I am familiar with

It works but it is more difficult to navigate through then other programs I am familiar with

Pros

Time cards are easier then the manual way we did it before the software.

Cons

On mobile device sometimes takes going through the selections a couple of times for it to open up the part of the app i want opened. There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts. The new update to payroll has made printing the page off difficult. We have never been able to export to the payroll software correctly, it continued to delete stuff in our payroll software so we still manually enter it into that software.

Response from eSchedule

Scott Thank you for taking the time to write this review. We appreciate it! Our Support Team has reached out to you so that we can address your questions and concerns. A number of these are easily addressed and are possible within eSchedule. Thanks again!

Brad M.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great solution to combine many functions

Reviewed on 06/02/2021

Pros

eSchedule has been great in allowing us to combine several different systems such as scheduling, time and attendance, certificate expiration tracking, continuing education and messaging all under one platform, making the end use for both our administrators and our employees much easier!

Cons

The mobile app is a bit cumbersome - it is just a mobile version of the website and not an app. We have been promised an app is coming down the road.

Jeff P.
Overall rating
  • Industry: Public Safety
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

eSchedule is awesome

Reviewed on 31/08/2019

Any problems have been addressed and corrected promptly. Requests for customization have also been...

Any problems have been addressed and corrected promptly. Requests for customization have also been addressed and met with the same prompt customer service. Have been extremely satisfied with the product and our overall relationship with the eSchedule staff.

Pros

The functionality of the software and the availability of customization to me our individual needs. Have not experienced any down time since we began using this software.

Cons

A few features I would like to see are not currently available.

Showing 5 reviews of 53 Read all reviews

eSchedule FAQs

Below are some frequently asked questions for eSchedule.

eSchedule offers the following pricing plans:

  • Starting from: $1,200.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing varies depending on number of employees/user accounts and activated modules within the software.

We do not have any information about eSchedule features

eSchedule has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

eSchedule supports the following languages:

English

eSchedule supports the following devices:

eSchedule integrates with the following applications:

Emergency Reporting, Google Calendar, Microsoft Outlook

eSchedule offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for eSchedule.