About Pipefy

Pipefy is the low-code process automation platform that increases team productivity, centralizes data, and optimizes processes for teams in Procurement, Finance, HR, IT, and more.

Pipefy is designed to make security, integration, and everyday use easy and intuitive. Key features include 300+ native connectors, a built-in security suite, artificial intelligence capabilities, process templates, customizable forms, rules and conditionals, and some of the fastest time-to-value in the market.

Pipefy is headquartered in the US and Brazil, and employs a global workforce of over 400. Pipefy is trusted by the most efficient companies in the world and used in more than 70 countries.


Key benefits of Pipefy

● Pipefy's adaptability and deep integration capabilities make it ideal for processes and workflows of any type.

● Pipefy features include artificial intelligence that can build new processes and deliver deep data analysis in seconds.

● Pipefy integrates seamlessly with the component of the current tech stack, through API or native integrations. Pipefy includes 300+ connectors.

● Pipefy can be implemented more quickly than many competitors, delivering faster results and ROI.

● Common use cases include HR, procurement, and request management workflows. Pipefy excels at automating and optimizing unique, ad hoc, and last mile workflows.

● Business users can build, automate, and optimize their processes using a no-code interface that operates within IT governance and compliance requirements.

● By quickly and easily automating processes, teams create more time to focus on the value-driving activities that drive innovation and competitive advantages.

● Pipefy AI augments these no-code capabilities to help business users access data and analytics faster and easier than ever before.

● Pipefy drives gains in efficiency, productivity, and innovation by creating a unified process ecosystem in which data silos and process gaps are solved once and for all.


Images

Pipefy Software - Centralize your work
Pipefy Software - Get full visibility
Pipefy Software - Structure Collaboration
Pipefy Software - Connect & Automate
Pipefy Software - Measure & Improve
Pipefy Software - Customize and adapt Pipefy to your needs
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Pipefy Software - Centralize your work
Pipefy Software - Get full visibility
Pipefy Software - Structure Collaboration
Pipefy Software - Connect & Automate
Pipefy Software - Measure & Improve
Pipefy Software - Customize and adapt Pipefy to your needs

Not sure about Pipefy? Compare with a popular alternative

Starting Price

$26.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

138
14

Integrations

158
No integrations found

Ease of Use

4.5 (305)
5.0 (1)

Value for Money

4.4 (305)
0.0 (1)

Customer Service

4.6 (305)
5.0 (1)
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Reviews

Overall rating

4.6 /5
(305)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.6/5

Already have Pipefy?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 305
Torey
Torey
Overall rating
  • Industry: Information Services
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Finally, a process management system that I can get behind! I'm all in!

Reviewed on 06/11/2017

Pros

It's as easy to as Trello, but able to handle much more complicated scenarios. Between the API and the ability to create Pipefy Apps, there is not much you can't do with this system. Pipefy has become my goto solution for all of my clients when it comes to managing just about anything.

Customer support has been great!

Features:
- The ability to create Pipefy Apps that let you customize card actions, as well as create a custom view, which is a "portal" to an external App that provides great flexibility and power.
- Relational database tables that can be tied to cards.
- Specify the flow card needs to take through the process, can't start the job until you have ordered materials
- Take action when certain fields change.
- Create and track sub-processes.
- Super solid GraphQL API.
- Reporting based on a cards fields.

Cons

- The built-in reporting feature doesn't let you report on "connected" database records, so you need to either create a field on the card that syncs itself to record, or create your own reporting view as a Pipefy App.

- You can only filter the cards by Label or Assignee, so you end up using labels for things where a dropdown list would have been nice. Which means you can end up with a lot of labels, and may need to"namespace them, I.E. "Location:NorthSide", "JobType:Custom", "LeadSource:Web", etc.

Response from Pipefy

Thank you so much for your feedback!

Reginaldo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Pipefy was the tool our team need to perform better!

Reviewed on 30/12/2020

With Pipefy our team became started to build strong processes with high observability & ease of...

With Pipefy our team became started to build strong processes with high observability & ease of communication. Our clients, providers & collaborators are doing more with high quality & less time.

Pros

Ease of use, wide possibilities of personalization, reports, alerts, API and a super support.

Cons

The app is not very easy, but they are improving it.

Alternatives Considered

Jira, Trello, and monday.com

Reasons for Choosing Pipefy

The latter tool hadn't features enough that could allow us to build our process with all its details.

Switched From

Trello
Rogerio
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Profitto & Pipefy

Reviewed on 17/12/2020

I've closed a deal with a big client and I needed to set up a team. But I didn't have a procedure...

I've closed a deal with a big client and I needed to set up a team. But I didn't have a procedure or a step by step of the operations... and I needed to manage 2 people out side the office. And Pipefy not only helped me to manage the team... but really helped me to create the procedure and to understand the entire chain of information. Pipefy makes my job more clear to me.

Pros

I think that it is simple to use... very friendly and wiht Pipefy it is possible to create a procedures and process even if you are not a specialist.

Cons

My only point (and real problem) is to be billed in US Dollar... it makes the solution more expensive and I have to analyze to keep with Pipefy. Not to change for another program... but to go back to Excel program or light ERP offer in Internet (ex.: Sige and Omie)

EVA
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great process management software!

Reviewed on 29/12/2020

We started using Pipefy a few months ago, after having the same BPM software for almost 5 years and...

We started using Pipefy a few months ago, after having the same BPM software for almost 5 years and I can tell it was one of the best decisions we have made.
Even with the missing points I mentioned, Pipefy brought us more confidence and reliability. We are a Service-Based Business, so having a Software we can trust and is being constantly improved, is essential.
I would totally recommend Pipefy!

Pros

Pipefy is really user-oriented, so it is easy to create and implement pipes.
Conditional and Required fields are also really useful and we use them a lot in all our processes.
The Dashboards (still in beta) bring a complete view of our current work and I am sure it will be one of the best tools they have!

Cons

I miss having more options when creating automations, being able to pull information from connected cards, make calculations, or bulk edits.
Another missing point is that not all fields are searchable, making it hard to find a specific card (if you didn't mark all fields as subtitles) when you have hundreds of them in the same pipe.

Alternatives Considered

ClickUp and Asana

Reasons for Choosing Pipefy

Podio was missing essential tools and wasn't being updated anymore.

Switched From

Podio

Reasons for Switching to Pipefy

Support + Features
Mateus
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Plataform

Reviewed on 30/10/2019

My experience with Pipefy is very satisfactory. Even with some features to develop, we can solve a...

My experience with Pipefy is very satisfactory. Even with some features to develop, we can solve a lot of problems and we can give a pace to our processes and business dynamics.

Pros

The most important problem that I consider that Pipefy helps a lot is communication. I can input some information wherever I been and someone at our office can roll on the processes, without even calling me or e-mail me.

Cons

I miss some native features like a connection with Google Calendar, a time control about how long it takes to finish an activity and others.

Alternatives Considered

Trello and Pipedrive

Reasons for Switching to Pipefy

Because of the features and the proposal about the process.
Showing 5 reviews of 305 Read all reviews

Pipefy FAQs

Below are some frequently asked questions for Pipefy.

Pipefy offers the following pricing plans:

  • Starting from: $26.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Starter: Free - recommended for small teams, startups, freelancers, and students who need to organize their tasks Business: $26/user/month - recommended for mid-market teams needing to centralize and scale business processes Enterprise - recommended for organizations that need enterprise-level security, control, and support to manage complex or connected business processes Unlimited - recommended for organizations that need unlimited power to error-proof their Enterprise processes

Pipefy has the following typical customers:

501–1,000, 1,001–5,000

Pipefy supports the following languages:

English, Portuguese, Spanish

Pipefy supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipefy integrates with the following applications:

2Checkout, 2Checkout, ADP Workforce Now, AWS Lambda, Adobe Workfront, Airbrake, Airtable, Amazon Cognito, Amazon Redshift, Amazon S3, Anaplan, Apache Kafka, Apttus Contract Management, Apttus Intelligent Cloud, Asana, Ascent ERP, BILL, BambooHR, Basecamp, Bigtincan Engagement Hub, Bitbucket, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Box, Bullhorn Jobscience, Capsule, Celonis, Chargify, Clearbit, Codeship, Confluence, Confluent Platform, Coupa, Deputy, Docparser, DocuSign, Dropbox Business, Egnyte, Eventbrite, Evernote Teams, Expensify, Feedly, FreshBooks, Freshdesk, FullContact, GitHub, Gmail, GoTo Webinar, GoToWebinar, Google Calendar, Google Contacts, Google Drive, Google Sheets, Google Translate, Google Workspace, Goombal, Greenhouse, Gusto, HipChat, HubSpot CRM, Ibexa, Insightly, Intercom, JIRA Service Management, Jenkins, Jira, Jobvite, JumpCloud, KIZEN, Kenandy Cloud ERP, Knack, Librato, LinkedIn for Business, Mailchimp, Make, Meta for Business, Microsoft Outlook, Microsoft SQL Server, Microsoft SharePoint, Miro, Mixpanel, MySQL, Namely, NationBuilder, NetSuite, New Relic, Okta, Online Auction System, Oracle E-Business Suite, Oracle Eloqua Marketing Automation, OutSystems, Outreach, PGP, PagerDuty, ParseHub, Percolate, Pingdom, Pipedrive, Pivotal Tracker, PlanGrid, Podio, PostgreSQL, Professional Services Cloud, Propel, Quickbase, Quickbooks Online, Quip, RegOnline, Replicon, Revel Systems, Rollbar, SAP Concur, SAP SuccessFactors HXM Suite, Sage Intacct, Salesforce CPQ & Billing, Salesforce Marketing Cloud, Salesforce Platform, Salesforce Sales Cloud, SendGrid, ServiceM8, ServiceMax, ServiceNow, Shopify, Showpad, Slack, Smartsheet, Snowflake, Splunk Cloud, Stripe, SurveyMonkey, Tango, TaskRay, TrackVia, Tradeshift, Trello, TriNet Zenefits, TrueContext (formerly ProntoForms), Twilio, Twitter/X, Typeform, Unbounce, Veeva CRM, Vend, WebMerge, Webex, WooCommerce, WordPress, Workato, Workday HCM, Wrike, Wufoo, Xero, Zapier, Zendesk Suite, Zoho CRM, Zoho Invoice, Zoom, Zuora

Pipefy offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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