WellnessLiving

Business management for the health & fitness industry

About WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Pricing starting from:

$89.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to WellnessLiving

Key benefits of WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    $89.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to WellnessLiving

    Images

    WellnessLiving Software - Keep your business top of mind for your clients by using your custom branded app to help streamline and increase online bookings, promote your business and engage your membership.
    WellnessLiving Software - Enjoy higher attendance rates and happier clients with the multiple, easy options for booking your services online.
    WellnessLiving Software - Your clients are the heart of your business and we're here to help you stay connected with them in person or online. Managing your clientele has never been easier.
    WellnessLiving Software - Showcase your business with an easy-to-use custom website.
    WellnessLiving Software - Take your business to the next level and offer virtual options for your clientele. Grow your client base by making online classes, appointments and events available right through your WellnessLiving business management software.
    WellnessLiving Software - Create excitement among your clientele by introducing some friendly competition and boosting retention with our fully integrated rewards program.
    View 7 more
    WellnessLiving video
    WellnessLiving Software - Keep your business top of mind for your clients by using your custom branded app to help streamline and increase online bookings, promote your business and engage your membership.
    WellnessLiving Software - Enjoy higher attendance rates and happier clients with the multiple, easy options for booking your services online.
    WellnessLiving Software - Your clients are the heart of your business and we're here to help you stay connected with them in person or online. Managing your clientele has never been easier.
    WellnessLiving Software - Showcase your business with an easy-to-use custom website.
    WellnessLiving Software - Take your business to the next level and offer virtual options for your clientele. Grow your client base by making online classes, appointments and events available right through your WellnessLiving business management software.
    WellnessLiving Software - Create excitement among your clientele by introducing some friendly competition and boosting retention with our fully integrated rewards program.

    Features

    Total features of WellnessLiving: 184

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling Software
    • Assessment Management
    • Attendance Management
    • Attendance Tracking Software
    • Automated Responses
    • Automated Scheduling
    • Availability Management
    • Barcode/Ticket Scanning
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Capacity Management
    • Certification Tracking
    • Claims Management Software
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Collaboration Tools
    • Commission Management
    • Committee Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contact Management Software
    • Contract/License Management
    • Costume Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Debit/Credit Card Processing
    • Discount Management
    • Document Management Software
    • Document Storage
    • Document Templates
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Email Templates
    • Employee Management
    • Employee Scheduling Software
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Exercise Library
    • Facility Scheduling
    • Faculty/Staff Management
    • File Sharing Software
    • Financial Management Software
    • Fitness Assessments
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Hybrid Trainer
    • In-Person Payments
    • In-person Trainer
    • Instructor Management
    • Inventory Management Software
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation Software
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management Software
    • Parent/Student Portal
    • Patient Portal Software
    • Payment Processing Software
    • Payment Reminders
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Practice Log
    • Practice Management
    • Progress Notes
    • Progress Tracking
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Rate Management
    • Ratings/Reviews
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Records Management Software
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Referral Tracking
    • Registration Management
    • Reminders
    • Repertoire Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management Software
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Rewards Program
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling Software
    • Secure Login
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Task Management Software
    • Task Scheduling
    • Team Management Software
    • Template Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Timesheet Management
    • Training Management
    • Transaction History
    • Two-Way Communication
    • Vendor Management Software
    • Visitor Management Software
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

    Alternatives

    Booker

    4.1
    #0 Alternative to WellnessLiving
    Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

    Mindbody

    4.0
    #1 Alternative to WellnessLiving
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Virtuagym

    3.8
    #2 Alternative to WellnessLiving
    Suited for Gyms, Personal Trainers and Health Clubs, Virtuagym is an all-in-one Fitness software that provides the...

    Acuity Scheduling

    4.8
    #3 Alternative to WellnessLiving
    Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

    Reviews

    Overall rating

    4.4 /5
    (374)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.4/5

    Already have WellnessLiving?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 374
    Justin
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Fantastic software that is totally customizable to my business. Great service too.

    Reviewed on 30/10/2017

    Simple, customizable, and easy to use with great support. From my experience there is no service...

    Simple, customizable, and easy to use with great support. From my experience there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
    Thank you, Wellness Living for making the success of my gym much easier, and for all your support.

    Pros

    I've been with Wellness Living for about 2 ½ years now. I've used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and Mindbody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. Wellness Living has outperformed every other service I've ever used on every level.
    Every other service expected me to change my business to accommodate their software! That seemed crazy to me. Wellness Living adapted their software to my business's needs. That was huge for my business. On top of that, the app is fantastic, it works seamlessly and my clients love the ease of use for booking an appointment and purchasing additional services and products. Their support is second to none if I have a question or an issue it's never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. The SEO boost I received from starting with Wellness Living has been great and made my job MUCH easier. Along the digital lines, I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you've ever experienced the typical nightmare of data migration you know how huge a benefit that is.

    Response from WellnessLiving Systems

    Hi Justin!

    Thanks for your support and for taking the time to leave us a review. We at WellnessLiving know that software that you choose should work for your business, not against you, and we work hard to provide you with everything you could ever need. Our team is obsessed with making things work just the way you want, so we are so happy to hear that you¿ve had such an awesome experience with us over these past two-and-a-half years. Cheers to another!

    Anthony
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    I've spent years searching for a software platform that can meet all my needs. I have finally...

    Reviewed on 19/08/2022

    I run group meditation sessions online. I've spent years searching for a software platform that can...

    I run group meditation sessions online. I've spent years searching for a software platform that can meet all my needs. I have finally found it!
    Wellness living have been great to deal with. The onboarding process was simple and the on-going support has been amazing.
    They are continually bringing out more features and I'm excited for what is to come!

    Pros

    Wellness Living allows me to manage my clients easily, nurture them with automated emailing, integrate with my website, manage payments. For my clients it is even better. I have also got the white label app, this means I have my own app. I never thought I'd get an app so quickly and so easily. Clients love it! They can watch meditations on demand, book classes, and manage their account.

    Cons

    FitVID video features and metrics could be improved. I.e. add to favourites, create playlists, improve the view
    Custom emails are great but missing some fields

    Alternatives Considered

    Calendly, Mindbody, and Keap

    Reasons for Choosing WellnessLiving

    Wanted better client management Improve customer experience App with library of meditations

    Switched From

    Acuity Scheduling

    Response from WellnessLiving Systems

    Hey Anthony,

    Thanks for the amazing review! Your kind words really mean a lot to us. There are a lot of software companies out there, but there aren't many that can provide the full all-in-one platform you need to run just about every part of your business. We've got you covered at every step of your client journey from lead/prospect management to online store, recurring payments and the mobile client app to make it really easy for them to check their account, watch videos and make bookings. We're in this for the long haul and it's really important to us that your business is fully equipped to succeed. Please don't hesitate to contact our support team any time you need assistance, and likewise to tell us on our Community Forum about the features or enhancements you'd like to see added to the software in our coming updates. We thank you for choosing WellnessLiving and we're looking forward to our continued success, together!

    Susan A. (Customer Advocate)

    Katya
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Unacceptable

    Reviewed on 03/01/2023

    inexcusably poor customer service and their business practices are shady at best making me feel...

    inexcusably poor customer service and their business practices are shady at best making me feel like Im getting scammed by the company.

    Pros

    The start-up was fine.. after that it was all down hill

    Cons

    the customer service is TERRIBLE. all they do is lie to you and say that they will call you back and never do.it is impossible to cancel the subscription because you, the owner, have no say in the matter. you have to call up tech support where they will "get back to you" and then never do. I have been trying to cancel for 3 weeks now and have resorted to putting a stop order on my credit card because they refuse to pick up the calls and im assuming now that my number has been put on their watch list as I get sent to voicemail 9/10 times. There is also no way for the owner to remove or edit the first credit card they put in, meaning that you have no ability to cancel your subscription or remove your personal payment information from their database. So basically it's impossible to leave without talking to their staff or canceling your credit card entirely.I wanted to post this so that anyone looking to sign up is warned that once you're in. its hard to get out.

    Response from WellnessLiving Systems

    Hi Katya,

    I am sorry to hear about your experience. As with many software companies, you have signed up on service agreement for a fixed period of time, and we'll need to get in touch with you directly in order to process any requests for early closure prior to that date. Several members of our team attempted to contact you last week by phone and by email when you submitted your request but unfortunately it seems they weren't able to reach you. Please know that I'd really like to help you with your account and make this right. I've sent you an email, if you can please respond or alternatively email me back at [email protected] and I will see to it that we help you with your account right away.

    Naz H. (Customer Advocate)

    Jonalyn
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Long time user, I love WL!!

    Reviewed on 12/10/2022

    I recommend this software to anyone starting a fitness business. They take into consideration that...

    I recommend this software to anyone starting a fitness business. They take into consideration that we are in the business of health and wellness and have kept the software simple to use yet it has the ability to do as much as you need it to.

    Pros

    I did not look forward to converting from a different software company, but the transition was so simple. I had excellent support from the WL team and ALL my data imported successfully. I've been with WL for 7 years and would never consider switching again. The software is easy to use and so customizable. Perfect for a small or large staff. I can easily access reports and creating new packages is a breeze.
    What sold me initially is the one stop shop- software, email campaigns, reviews, and an app all for one price!!

    Cons

    The company has grown fast and they do their best but they could use a bigger customer service dept. I always get an answer, just not always right away.

    Response from WellnessLiving Systems

    Hey Jonalyn,

    Thank you so much for sharing your amazing words! We've been blessed to maintain long-term working relationships with so many amazing customers like you! It's 100% true, no right-minded business owner looks forward to the trouble of moving to another software platform and perhaps our biggest skill has been in taking the pain out of software migration. Although outwardly there's quite a contrast between the yoga and software industries, success for any business largely comes down to being able to take care of your customers and in providing good value and we've been enormously fortunate to grow with the continuous support of an amazing community in the yoga and wellness space. For us, the only way forward is to reciprocate that amazing level of support to studios like yours in every way that we can to help you succeed and grow to your fullest potential. Thank you for choosing WellnessLiving.

    Alli Y. (Customer Advocate)

    Mark
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    WellnessLiving Launch Success

    Reviewed on 01/08/2022

    Exceptional! Their customer service is first rate.

    Exceptional! Their customer service is first rate.

    Pros

    I’ve been with Mindbody 10 years now. This software is every bit as good and more without charging exorbitant rates and fees.

    Cons

    Payment deposits to my business are not as quick as with my previous provider but it’s a minor grievance

    Alternatives Considered

    Vagaro

    Reasons for Choosing WellnessLiving

    Their rates increases are too frequent and too high for the service. Plus the last rate increase included extra 20% charge on new client purchases. That was blatant overreach! Plus their customer service standards have slipped over the years.

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    The outstanding client rewards program. Plus they can do everything Mindbody does at half the price.

    Response from WellnessLiving Systems

    Wow, thanks for the great review Mark! WellnessLiving is built to do everything Mindbody can do, but at a much more affordable price. It's amazing that you made the switch after 10 years on that platform, I can't image how nerve-racking software it must've been at first but I'm glad that our onboarding team was able to help make your move a success and that you are now saving money with WellnessLiving. It's awesome to hear that you're using rewards, that's a huge part of any business nowadays as the power of incentives is one of the most powerful tools to keep clients coming back to your business. At Mindbody they like to charge an add-on fee for that, but fortunately rewards is one of many features already included in your plan, at no additional cost.
    WellnessLiving was founded on a respect for you - our customer - and we recognize that our sole purpose is on supporting your business. Thank you for choosing WellnessLiving!

    Jack T. (Customer Advocate)

    Showing 5 reviews of 374 Read all reviews

    WellnessLiving FAQs

    Below are some frequently asked questions for WellnessLiving.

    WellnessLiving offers the following pricing plans:

    • Starting from: $89.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Starter: $89.00/mo. Basic: $129.00/mo. Business: $159.00/mo. Enterprise: Contact WellnessLiving for pricing.

    WellnessLiving has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    WellnessLiving supports the following languages:

    English

    WellnessLiving supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WellnessLiving integrates with the following applications:

    Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, Quickbooks Online, WordPress

    WellnessLiving offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for WellnessLiving.