About Branch

Branch is a mobile-first technology that helps hourly workers get ahead financially. The application allows users to budget, take paycheck advances, and earn more income by picking up available shifts. By focusing on the hourly worker, Branch also helps companies attract and retain their hourly employees, which can in turn create better customer experiences and reduce turnover. Branch’s background in rolling out solutions across enterprises has provided better end-user experiences for both employees and employers.

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Branch

  • Employees can increase financial wellness with budgeting tools and instant access to earned wages to meet bill payments, unexpected emergencies, or expenses ahead of the two week pay period.

  • The mobile app allows employees to view and manage their shift coverage, overtime, attendance, and earnings.

  • With shift flexibility, employers can maximize shift coverage and enable employees to boost earnings by picking-up more shifts.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French, German, Italian, Portuguese, Spanish
    • Free Trial
    • Free Version
    • Subscription

    Images

    Get an overview of upcoming account, upcoming expenses, and spending
    Access a portion of earned wages instantly
    Users can view per-location reports through the dashboard
    Messages, images, videos, and files can be posted to the activity feed
    Users can choose whether or not manager approval is required for shift swaps and time off
    View 6 more
    Branch video
    Branch screenshot: Get an overview of upcoming account, upcoming expenses, and spending Branch screenshot: Access a portion of earned wages instantly Branch screenshot: Users can view per-location reports through the dashboard Branch screenshot: Messages, images, videos, and files can be posted to the activity feed Branch screenshot: Users can choose whether or not manager approval is required for shift swaps and time off

    Features

    Total features of Branch: 73

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Attendance Tracking Software
    • Automated Scheduling
    • Benchmarking
    • Biometric Recognition
    • Budgeting/Forecasting
    • Calendar Management
    • Compensation Management Software
    • Contractor Management Software
    • Document Management Software
    • Employee Benefits Administration
    • Employee Database
    • Employee Management
    • Employee Scheduling Software
    • Employee Self Service
    • Employee Time Tracking
    • FMLA Administration
    • Facility Scheduling
    • Faculty/Staff Management
    • Geolocation
    • Group Scheduling
    • Incident Reporting
    • Labor Forecasting
    • Lead Distribution
    • Leave Tracking
    • Live Chat Software
    • Maintenance Management Software
    • Meeting Management
    • Messaging
    • Mobile Access
    • Multi-Country
    • Multi-Location
    • Multi-Physician
    • Newsletter Management
    • No-Show Tracking
    • On Call Scheduling
    • Online Benefits Enrollment
    • Online Booking
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Physician Scheduling
    • Project Tracking Software
    • Pulse Surveys
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Scheduling
    • Schedule Distribution
    • Scheduling Software
    • Search/Filter
    • Self Service Portal
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Subcontractor Management
    • Survey/Poll Management
    • Surveys & Feedback
    • Task Management Software
    • Third Party Integrations
    • Time & Attendance
    • Time Off Management
    • Time Tracking Software
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • Video Conferencing Software
    • Work Order Management
    • Workstation Tracking

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    Reviews

    Overall rating

    4.6 /5
    (665)
    Value for Money
    4.6/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.5/5

    Already have Branch?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 665
    Opeyemi O.
    Overall rating
    • Industry: Human Resources
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    branch messenger review

    Reviewed on 18/12/2018

    Pros

    The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

    Cons

    Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

    Josheoni K.
    Overall rating
    • Industry: Wireless
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Free and Easy to use

    Reviewed on 21/11/2020

    My overall experience is okay what I recommended to my family and friends as of right now no. I...

    My overall experience is okay what I recommended to my family and friends as of right now no. I personally think that Branch should add a little bit more options and definitely have that online customer service chat whether it being live or a robot. Thank you

    Pros

    What I liked about branch is that it's simple and easy. I've only use this for a couple of months and I have not ran into any major problems. I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800 customer service, you can add funds, you can move funds, link to Google pay, and you can even ask for a Payday advance. That's if you qualify.

    Cons

    No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple. Like for example when you want to add funds if you're adding from a bank account it will take three to five business days and for me that's way too long. But also concerns me is that there is no setting to manage alerts for example every time a money is being taken out or my card is being used at the store I want to get an alert so I know with branch there's no settings whatsoever. My last concern is that there is no online chat for customer service. By the time most people get off which is at 5:00 and then get home around 6:00 the banks are already closed. now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the following morning when I'm at work. I want to take care of the issue right then and there with most banks such as Wells Fargo is 24/7. I feel if the customer service is not there then you're never going to be serviced the way you should as a customer. I mean without customers there's no business.

    Melissa T.
    Overall rating
    • Industry: Supermarkets
    • Company size: 201-500 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Last resort banking app

    Reviewed on 25/03/2021

    When i needed help, Branch actually helped. If you were given key information before having to make...

    When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app.

    Pros

    I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status.

    Cons

    The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision.

    Shenea A.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Love it

    Reviewed on 10/12/2020

    It was very easy to use. Loved it alot to use to use it.

    It was very easy to use. Loved it alot to use to use it.

    Pros

    Every feature on this software I like . It was very very easy to learn how to use it didn't take long

    Cons

    There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy

    Betsy V.
    Overall rating
    • Industry: Retail
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Branch Messenger has always been easy and convenient to use.

    Reviewed on 15/02/2018

    Pros

    I love that all you have to do is post the picture of the schedule and it will automatically list all the people working that day and it alerts everyone automatically. I think it is extremely convenient and I never miss a shift this way.

    Cons

    I don't think that there is a lot to dislike about Branch Messenger. Whenever I had issues with the app, customer support always got back to me quickly. I think that there is this one glitch when I look at the picture schedule and go back, the bottom tab that lets me navigate disappears so I have to exit out of the app and restart.

    Showing 5 reviews of 665 Read all reviews

    Branch FAQs

    Below are some frequently asked questions for Branch.

    Branch offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    A free plan is available, for an unlimited number of employees & managers. Quotes for Enterprise plans, which offer additional features, are available on request.

    We do not have any information about Branch features

    Branch has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Branch supports the following languages:

    English, French, German, Italian, Portuguese, Spanish

    Branch supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Branch integrates with the following applications:

    ADP Workforce Now, UKG Ready, Workday HCM

    Branch offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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