---
description: Detailed reviews on Coztel based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Coztel with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Coztel Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/275/call-center/software) > [Coztel](/software/110153/coztel)

# Coztel

Canonical: https://www.getapp.ae/software/110153/coztel

> CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Coztel

 CozTel's hosted predictive dialer helps organizations connect with live users, providing agents with the experience of HD calling and clear communication.&#10;&#10; CozTel's voice broadcasting feature broadcasts calls and messages to hundreds and thousands of customers at the same time.&#10;&#10; Automatic call distribution can intelligently route a high volume of calls to the most appropriate representative in the organization.&#10;&#10; Organizations can record messages in a variety of languages and offer multilingual options for multi-language customers.&#10;&#10; CozTel offers fully developed call reporting and analytics.

## About the vendor

- **Company**: Coztel
- **Founded**: 2017

## Commercial Context

- **Starting Price**: $50.00
- **Pricing Details**: $50 per agent/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Computer Telephony Integration

## Integrations (7 total)

- Insightly
- Pipedrive
- Salesforce Sales Cloud
- SugarCRM
- TeamSupport
- Vtiger CRM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)

## Related Categories

- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)
- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.getapp.ae/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.getapp.ae/software/104279/chasedata) — 4.8/5 (324 reviews)
4. [Readymode](https://www.getapp.ae/software/107701/xencall) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/110153/coztel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/coztel/> |
| en-AE | <https://www.getapp.ae/software/110153/coztel> |
| en-AU | <https://www.getapp.com.au/software/110153/coztel> |
| en-CA | <https://www.getapp.ca/software/110153/coztel> |
| en-GB | <https://www.getapp.co.uk/software/110153/coztel> |
| en-IE | <https://www.getapp.ie/software/110153/coztel> |
| en-NZ | <https://www.getapp.co.nz/software/110153/coztel> |
| en-SG | <https://www.getapp.sg/software/110153/coztel> |
| en-ZA | <https://www.getapp.za.com/software/110153/coztel> |
| fr | <https://www.getapp.fr/software/110153/coztel> |
| fr-BE | <https://fr.getapp.be/software/110153/coztel> |
| fr-CA | <https://fr.getapp.ca/software/110153/coztel> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Coztel","description":"CozTel is an advanced cloud based call center software for all types of call centers including inbound, outbound and blended. The platform is highly scalable and fit for startups, medium and large size businesses. The solution offers a predictive dialer, power dialer, progressive dialer, preview dialer, voice broadcasting, interactive voice response and automatic call distributor.\n\nCozTel features include call recording, call forwarding, call transferring, call screening, on hold music, call blocking, call routing and call queuing. Customers can integrate the platform with popular CRM's including Vtiger, Zendesk, Salesforce, SugarCRM, Zoho, Pipedrive and Teamsupport.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f737394-3187-4ee9-a2aa-22d2ae9e5cdf.png","url":"https://www.getapp.ae/software/110153/coztel","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/110153/coztel#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Coztel","position":3,"item":"/software/110153/coztel","@type":"ListItem"}],"@id":"https://www.getapp.ae/software/110153/coztel#breadcrumblist"}]}
</script>
