---
description: Detailed reviews on Chaport based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Chaport with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chaport Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chaport](/software/111189/chaport-live-chat)

# Chaport

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> Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, \&amp; Android.
> 
> Verdict: Rated **4.9/5** by 63 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Chaport

Talk to your customers in real time via live chat, solve their problems quickly, and make more sales.&#10;Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline.&#10;Allow your customers to help themselves by adding a knowledge base to your website and activating an FAQ bot for automated article suggestions in the chat widget.&#10;Let your customers contact you via live chat, Facebook, Telegram, or Viber. Respond directly from Chaport.&#10;Get more conversations with your customers by sending them automatic chat invitations based on specified rules.&#10;Request names, emails, phone numbers, and any other visitor information you require before starting a chat.&#10;Connect Chaport with 3,000+ apps using Zapier or integrate it with any app using API.&#10;Visitors automatically see the widget in their native language.&#10;Transfer a chat to a colleague, join a group chat, or view others' chats in real time.&#10;Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics.&#10;Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 63 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chaport
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free: Free forever with an unlimited number of chats.&#10;&#10;Pro:  $19 (paid annually) or $25 (paid monthly). &#10;&#10;Unlimited: $75 (paid annually) or $99 (paid monthly).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Greece, India, Italy, Japan, Mexico, New Zealand, Portugal, Russia, Spain, Türkiye, Ukraine, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Automated Responses
- Automated Routing
- Autoresponders
- CRM Software
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Customer Communication
- Customer History
- Customer Support Software
- Email Management Software
- File Sharing Software
- For Sales/Marketing
- Geotargeting
- Interaction Tracking

## Integrations (10 total)

- Ecwid
- Google Analytics 360
- HubSpot CRM
- Joomla
- Meta for Business
- Slack
- Telegram
- Viber
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)
- [Customer Support Software](https://www.getapp.ae/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1758 reviews)
2. [Zendesk Suite](https://www.getapp.ae/software/9448/zendesk) — 4.4/5 (4076 reviews)
3. [Tidio](https://www.getapp.ae/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Intercom](https://www.getapp.ae/software/91379/intercom) — 4.5/5 (1132 reviews)
5. [Wati](https://www.getapp.ae/software/2068239/wati) — 4.6/5 (203 reviews)

## Reviews

### "Good tool for fast contact with potential customers" — 4.0/5

> **Liāna** | *22 March 2019* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Easy usage, mobility. Possibility to reply instantly to potential customers.
> 
> **Cons**: That conversations are not saved. Otherwise it is ok

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### "The best chat for customer experience so far" — 5.0/5

> **Omar** | *29 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Nice support from your end and easy and friendly implementation. That is powerful. Thanks for the trial time by the way.
> 
> **Cons**: May I have not tried this one and is already including in your widget but, how about live videocalls for support for tech or critical services support such like medicine and technology\!?
> 
> Really nice and well assisted from your team.

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### "Great sales tool" — 5.0/5

> **Devansh** | *2 February 2021* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: Chaport is a great tool and it integrates well with our CRM and CMS.
> 
> **Cons**: Absence of chat bot and automation tools.

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### "Very Easy To Implement, Great Automated Featured, Helpful Support" — 5.0/5

> **Josh** | *7 June 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The support team gave me some special code that loaded the chat after the site fully loaded so it did not slow down the site at all\!
> 
> **Cons**: The pre-built automation for busy operators is not that good. You have to build a little automation for this.
> 
> Great experience, 10/10 would recommend it.

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### "Positive review" — 5.0/5

> **Anja** | *6 February 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We like that is it so simple to set up and add new agents as well as the customer support is always so helpfull and on point with everything we need.
> 
> **Cons**: There is nothing that I could say at this time, maybe the interface would be nice to change from basic, but we are here for functionality

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## Links

- [View on GetApp](https://www.getapp.ae/software/111189/chaport-live-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/111189/chaport-live-chat> |
| de-AT | <https://www.getapp.at/software/111189/chaport-live-chat> |
| en | <https://www.getapp.com/customer-service-support-software/a/chaport-live-chat/> |
| en-AE | <https://www.getapp.ae/software/111189/chaport-live-chat> |
| en-AU | <https://www.getapp.com.au/software/111189/chaport-live-chat> |
| en-CA | <https://www.getapp.ca/software/111189/chaport-live-chat> |
| en-GB | <https://www.getapp.co.uk/software/111189/chaport-live-chat> |
| en-IE | <https://www.getapp.ie/software/111189/chaport-live-chat> |
| en-NZ | <https://www.getapp.co.nz/software/111189/chaport-live-chat> |
| en-SG | <https://www.getapp.sg/software/111189/chaport-live-chat> |
| en-ZA | <https://www.getapp.za.com/software/111189/chaport-live-chat> |
| es | <https://www.getapp.es/software/111189/chaport-live-chat> |
| es-CL | <https://www.getapp.cl/software/111189/chaport-live-chat> |
| es-CO | <https://www.getapp.com.co/software/111189/chaport-live-chat> |
| es-MX | <https://www.getapp.com.mx/software/111189/chaport-live-chat> |
| fr | <https://www.getapp.fr/software/111189/chaport-live-chat> |
| fr-BE | <https://fr.getapp.be/software/111189/chaport-live-chat> |
| fr-CA | <https://fr.getapp.ca/software/111189/chaport-live-chat> |
| nl | <https://www.getapp.nl/software/111189/chaport-live-chat> |
| nl-BE | <https://www.getapp.be/software/111189/chaport-live-chat> |
| pt | <https://www.getapp.com.br/software/111189/chaport-live-chat> |
| pt-PT | <https://www.getapp.pt/software/111189/chaport-live-chat> |

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