About Tripleseat
The premier Hospitality Management Platform
Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.
Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.
Who We Serve
With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:
-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise
Our Products
-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.
-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.
-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.
-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers with a simple online booking solution from your website, social media, or EventUp.com.
Key benefits of Tripleseat
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Wow! This was a lifesaver.
Reviewed on 14/12/2017
TIME! I have recommended this product to at least 4 companies and I know two have signed up. The...
TIME! I have recommended this product to at least 4 companies and I know two have signed up. The benefit I get is that my guests can see their proposal in real time and it's speedy so contracts can get signed quickly.
Pros
I love how user friendly this software is and how it is so easy to navigate. I like how we can generate a report with multiple pages at one time. The filtering options make it very convenient for me to review each of the restaurants at a single time.
Cons
It's a small thing...but when I am in a booking and I want to change some contact information on a booking contact, I have to go to another screen, which is fine, but I can't go right back to the booking I was working on. I have to find the booking again in the big list. BUT, everything else works so great for us.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Tripleseat Review
Reviewed on 12/11/2019
It's been a very easy process. Customer support is always super helpful.
It's been a very easy process. Customer support is always super helpful.
Pros
It's both dynamic and user-friendly. I love all the options.
Cons
I'd love a phone friendly, downloadable app.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Gets the job done
Reviewed on 05/11/2019
Pros
Everything is consolidated in one place (communication etc.)
Cons
- Your search in the search bar has to be a full name or title otherwise it won't pull up
- Editing in Picklist (when you have long menus) is a pain because you have to type and then scroll all the way to the top to edit (ex: make bold, change color); similarly copy and pasting only sometimes works; similarly when you click the clear all formatting it only sometimes works; similarly when I save a picklist there will be random spaces missing when I go to use it in a BEO that weren't there when I saved it
- Functionality in regards to saving email templates is very confusing because there are multiple ways to save and some show in certain places as opposed to others (I've watched ALL the videos on this too and it shouldn't be happening that way according to the videos
- You can't do multiple **SEPARATE** dates for the exact same event and a booking leaves a giant chunk of time open especially if it is months apart.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Tripleseat is great
Reviewed on 12/07/2023
Wonderful. We love Tripleseat and all of their team!
Wonderful. We love Tripleseat and all of their team!
Pros
Tripleseat is easy to use and they are a great partner. Anytime that we need something they are always willing to listen and figure out a solution.
Cons
Daypart segmentation and minimums for Tripleseat direct Surveys Texting to Guest feature
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Tripleseat
Needed upgraded featuresSwitched From
GatherReasons for Switching to Tripleseat
Cost- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Gather Review
Reviewed on 30/07/2019
Pros
Its very easily navigable, well-organized, great customer service. You can tell this was created by people in the events industry, it truly saves time wasted on forms, housekeeping items, and allows that time to be used to create more sales. The customer service is quick and I have noticed they truly take suggestions into consideration when bettering the product.
Cons
It still will put emails in clients junk folders, I let clients know this but it definitely creates room for missed sales.
Tripleseat FAQs
Below are some frequently asked questions for Tripleseat.Q. What type of pricing plans does Tripleseat offer?
Tripleseat offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Tripleseat for full pricing information.
Q. Who are the typical users of Tripleseat?
Tripleseat has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tripleseat support?
Tripleseat supports the following languages:
English
Q. Does Tripleseat support mobile devices?
Tripleseat supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Tripleseat integrate with?
Tripleseat integrates with the following applications:
AllSeated, CardConnect, Constant Contact, Cvent Event Management, Fishbowl, Google Calendar, Mailchimp, Meta for Business, Microsoft Outlook, Oracle Service, Personica, SevenRooms, Social Tables, Stayntouch PMS, Tock, WebRezPro
Q. What level of support does Tripleseat offer?
Tripleseat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Tripleseat.
- Event Management Software
- Venue Management Software
- Catering Software
- Restaurant Management Software
- Brewery Software
- Winery Software
- Event Booking Software
- Hotel Channel Management Software
- Online CRM Software
- Lead Management Software
- Predictive Lead Scoring Software
- Meeting Software
- Meeting Room Booking System Software
- Hybrid Event Platform
