About WebTitan

WebTitan from TitanHQ is a DNS based web content filter that blocks malware, phishing attempts and ransomware, and provides web content control for businesses, educational institutions, and public wifi providers.

WebTitan filters over half a billion DNS requests and identifies 300,000 malware iterations every day. Cloud and gateway versions of WebTitan are available in the form of WebTitan Cloud, WebTitan Cloud for Wifi, WebTitan Cloud for Service Providers, and WebTitan Gateway.

Key benefits of WebTitan

Advanced threat protection blocking malware, c2 callbacks and phishing sites.

Predictive intelligence that automates threat protection by uncovering attacks before this hit

Advanced automated reporting delivered directly to your inbox

53 predefined website categories to create the most suitable internet usage policy for their organization.

Over 550 million website addresses in 200 languages

Policy exceptions - known as Cloud Keys - which allow certain users to bypass a policy rule.

Whitelists and blacklists

Devices

Business size

S M L

Markets

United States, Canada, Australia, China, India and 3 others, Japan, Germany, Mexico

Supported Languages

English, French, German, Spanish

Images

Create and manage internet usage policies
Filter website URLs into predefined categories
View 3 more
WebTitan video
WebTitan video
WebTitan screenshot: Create and manage internet usage policies WebTitan screenshot: Filter website URLs into predefined categories

Features

Total features of WebTitan: 15

  • API
  • Administrative Reporting
  • Alerts / Escalation
  • Content Filter
  • Customizable Reporting
  • Email Notifications
  • Exceptions Management
  • Monitoring
  • Multi-Location
  • Policy Management
  • Reporting & Statistics
  • SSL Security
  • Scheduled Reporting
  • Single Sign On
  • Spam Blocker

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Reviews

Overall rating

4.5 /5
(221)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.5/5

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Showing 5 reviews of 221
Scott W.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Extremely good blocking of spam, a bit hard to use though.

Reviewed on 06/02/2018

Pros

Very good blocking of spam messages.
Works with any e-mail server setup.
Provides extra layer of protection.

Cons

Difficult to use their web interface, as a lot of the parts don't make sense. No simple method to setup multiple users quickly and easily. But once setup, it's pretty much set it and forget it. Also, you lose 99% of control of incoming messages at your e-mail server. Which may or may not be a bad thing.

Henry M.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Positive experience

Reviewed on 06/11/2020

My overall experience with the software is very positive as with the whole site on one blocking...

My overall experience with the software is very positive as with the whole site on one blocking system, but with instant access for staff with their PIN codes, it is a very quick, easy system to use. The main issue being end users keeping their PIN secure, however it is easy to see when the PINs were used and who they are linked too.

Pros

When using tis software in education, it can be difficult with blocks and filters. As an admin, you have to constantly add websites to black and white lists to block and allow a variety of different sites. As well as the usual block all that contain.....you can select individual sites, however with the function of adding a PIN for staff to allow then access to a site for an hour, this takes the workload off myself, but allows the teacher to get on with the task at and not disrupt the teaching of the student.

Cons

With the initial set up of the software, we had some teething problems, but the support staff were very useful in supporting the setup. The layout of the portal itself is a bit "all over the place" and not as logical as I would hope, but after a few clicks and getting use to the interface, you can do everything you need it to do.

Jesus S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not works as announced

Reviewed on 06/02/2018

WCCP integration

WCCP integration

Pros

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Cons

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Response from TitanHQ

Hi Jesus,
Thanks for your review of WebTitan.
I'm disappointed to hear that the solution didn't deliver as it usually does with our other 7,500 customers.

Our AD integration works very well when you use our agent - this has been developed further over the last two years. We should try again. I've asked your account manager to reach out.

The product will work consistently for you once we get the set up sorted,

Kind regards,
Dryden

Dryden Geary,
Marketing Director,
TitanHQ
[email protected]

Michael O.
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Delcora Review

Reviewed on 13/11/2020

My overall experience has been positive. There aren't to many false positive pages being blocked,...

My overall experience has been positive. There aren't to many false positive pages being blocked, which I expect there to be some. Allowing websites through the filter is quick enough that I don't get complaints.

Pros

The biggest pro I have is the app for laptops being off-network. I have tried many other products and this is a feature they had, said it works but it never did. I finally found an app that works and it works well. The other pro is many other products I used tried to stuff as many features in as they could, however for-getting the big picture is to filter internet traffic. WebTitan focusses on filtering the internet traffic and thigs seem to be designed around it.

Cons

The one aspect of the software is changing the dns setting in order to recognize user names.

Jason R.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Notch DNS Filtering

Reviewed on 22/11/2019

There was no pressure to purchase the software. The trial started out for a week and one email to...

There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.

Pros

Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Cons

Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

Response from TitanHQ

Jason thanks a million for your kind WebTitan review and I'm delighted that our DNS filtering has been "Top Notch" for you.
Cheers for the shout out for the support team - I'll pass on the good news, they'll be chuffed.
Welcome on board!
Dryden Geary,
TitanHQ

Showing 5 reviews of 221 Read all reviews

WebTitan FAQs

Below are some frequently asked questions for WebTitan.

WebTitan offers the following pricing plans:

  • Starting from: $0.90/month
  • Pricing model: Subscription
  • Free Trial: Available

A 30-day free trial is available, after which WebTitan costs $0.90 per per user month

WebTitan offers the following features:

  • API availability
  • Alerts / escalation
  • Customisable block page
  • Customizable reporting
  • Data encryption
  • Email attachment protection
  • Email notifications
  • IP protection
  • Internet usage monitoring
  • Malware protection
  • Monitoring
  • Multi-location
  • Phishing protection
  • Policy creation & management
  • Policy exceptions (Cloud Keys)
  • Reporting
  • SSL supported
  • Scheduled reporting
  • Security & encryption
  • Single sign on
  • Spam blocker
  • URL-filtering
  • Web content filtering
  • White label
  • Whitelisting / blacklisting

WebTitan has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

WebTitan supports the following languages:

English, French, German, Spanish

We do not have any information about what devices WebTitan supports

WebTitan integrates with the following applications:

Boundless Automation

WebTitan offers the following support options:

Phone Support, Online Support, Knowledge Base, Forum, Video Tutorials, FAQs

Related categories

See all software categories found for WebTitan.