SpamTitan by TitanHQ
Anti-spam filter for business email. Vital email security.
4.6 /5 (443 reviews) Write a Review!SpamTitan by TitanHQ Overview
What is SpamTitan by TitanHQ?
SpamTitan is an anti-spam filter, for businesses, MSPs, and schools, which identifies and blocks malicious and spam emails. Designed to control, clean and protect corporate email flow, SpamTitan supports multi-layered analysis, authentication, anti-virus protection, whitelisting and blacklisting, and more.
Offering email protection capabilities and spam blocking technology, SpamTitan ensures businesses are safe from spam, viruses, malware, and links to malicious websites. With double anti-virus protection, SpamTitan aims to provide a spam blocking solution which is twice as effective. To enhance email security flow, SpamTitan supports whitelisting and blacklisting, recipient verification, advanced reporting, and outbound scanning of emails. SpamTitan also offers spam blocking with a 99.99% spam catch rate and 0.003% false positive rate.
SpamTitan by TitanHQ Overview
Pricing
Pricing options
$0.85 per month per user
Contact TitanHQ.com for a detailed pricing quote.
SpamTitan by TitanHQ Features
Media


SpamTitan by TitanHQ Reviews
SpamTitan by TitanHQ Reviews
Versatile spam/av filter for reasonable price
It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.
Efficient Email Spam Filter
Blocks everything it needs to from mail, virus's, malware, etc, does its job.
Time to Cancel
Good service as long as you don't need to cancel them. Be prepared to cancel your CC card.
Decent features for the price could do with some more features. Would still recommend.
Spam is removed.
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Versatile spam/av filter for reasonable price
Pros
The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.
Cons
Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.
Efficient Email Spam Filter
Blocks everything it needs to from mail, virus's, malware, etc, does its job.
Pros
They offer free 30 day trial to test it out. If you have nothing in place currently, you will see that a spam filter is needed. Also say 99.99% rate but found that a bit more spam still sneaks into mailbox but does great job at getting rid of most of it.
Cons
There are other hardware pieces and software out there that works better as a spam filter. Barracuda products give way more control and feel the block rate is better as well.
Time to Cancel
Good service as long as you don't need to cancel them. Be prepared to cancel your CC card.
Pros
The software did a great job filtering unwanted email.
Cons
When it was time to cancel there is no way to do this online. I submitted several tickets to have the account canceled. Spantitan to this day is still charging me for the software. I had to finally submit a fraud claim against them to get my money back. I emailed them to tell them what I was doing and they just decided not to answer or make any attempt to cancel the account. I'm going to have to cancel my card to finally get rid of them! No cool! I have several different monthly services on the same card. Do this day they have not canceled the account and I am still fighting with them - 3 months now.
Decent features for the price could do with some more features. Would still recommend.
Spam is removed.
Pros
Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.
Cons
The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.
Response from TitanHQ
Hi Conor,
Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows:
1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report.
2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers.
3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided.
4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic.
We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback
Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ
Good mail filter, easy for our users to manage.
Pros
SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.
Cons
Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor.
The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.
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SpamTitan by TitanHQ Pricing
SpamTitan by TitanHQ Pricing
$0.85 per month per user
Contact TitanHQ.com for a detailed pricing quote.
$0.85 per month per user
Contact TitanHQ.com for a detailed pricing quote.
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SpamTitan by TitanHQ Features
SpamTitan by TitanHQ Features
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Categories
Categories
Additional information for SpamTitan by TitanHQ
Additional information for SpamTitan by TitanHQ
Key features of SpamTitan by TitanHQ
- Access controls
- Activity logging
- Advanced tests
- Allow / block list
- Anti spam
- Anti-spam engine
- Audit trail
- Blacklisting
- Cluster
- Content filtering
- Data visualization
- Double antivirus protection
- Email recovery
- Email routing
- Email security
- Encryption
- Filter rules
- Illicit content blocking
- Malware blocking
- Multi-layered analysis
- Phishing attempt blocking
- Quarantine
- SASL authentication
- Search functionality
- Spam blocker
- Spam check
- Spam filter
- Spoofing blocking
- Unsolicited email blocking
- Virus blocking
- Whitelisting
Benefits
SpamTitan by TitanHQ FAQs
SpamTitan by TitanHQ FAQs
Below are some frequently asked questions for SpamTitan by TitanHQ.
Q. What type of pricing plans does SpamTitan by TitanHQ offer?
SpamTitan by TitanHQ offers the following pricing plans:
Starting from: $0.85/month
Pricing model: Subscription
Free Trial: Available
$0.85 per month per user Contact TitanHQ.com for a detailed pricing quote.
Q. What are the main features of SpamTitan by TitanHQ?
SpamTitan by TitanHQ offers the following features:
- Access controls
- Activity logging
- Advanced tests
- Allow / block list
- Anti spam
- Anti-spam engine
- Audit trail
- Blacklisting
- Cluster
- Content filtering
- Data visualization
- Double antivirus protection
- Email recovery
- Email routing
- Email security
- Encryption
- Filter rules
- Illicit content blocking
- Malware blocking
- Multi-layered analysis
- Phishing attempt blocking
- Quarantine
- SASL authentication
- Search functionality
- Spam blocker
- Spam check
- Spam filter
- Spoofing blocking
- Unsolicited email blocking
- Virus blocking
- Whitelisting
Q. Who are the typical users of SpamTitan by TitanHQ?
SpamTitan by TitanHQ has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business
Q. What languages does SpamTitan by TitanHQ support?
SpamTitan by TitanHQ supports the following languages:
English, French, German, Italian, Spanish
Q. Does SpamTitan by TitanHQ support mobile devices?
We do not have any information about what devices SpamTitan by TitanHQ supports
Q. What other apps does SpamTitan by TitanHQ integrate with?
SpamTitan by TitanHQ integrates with the following applications:
Microsoft 365
Q. What level of support does SpamTitan by TitanHQ offer?
SpamTitan by TitanHQ offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs
It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.