---
description: Detailed reviews on OctopusPro based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare OctopusPro with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OctopusPro Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/255/field-service-management/software) > [OctopusPro](/software/111859/octopuspro)

# OctopusPro

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> OctopusPro is a cloud-based service management software with all the features and tools you need to manage and grow your business, allowing you to manage customers, leads, quotes, bookings, invoices, payments, feedback, and reviews, as well as your staff and workers in the field.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of OctopusPro

\-Streamline lead management, boosting conversion rates and facilitating business growth.
-Efficiently manage and coordinate your mobile workforce, keeping them connected and informed.
-Track your mobile workforce in real-time, enabling faster response to emergencies and enhancing overall productivity.
-Gain a competitive edge with live availability information, allowing you to secure bookings ahead of your competition.
-Provide more accurate time arrival estimates to customers, improving customer satisfaction and experience.
-Generate historical proof of service, eliminating time sheet fraud and ensuring accurate record-keeping.
-Enhance service call efficiency, reducing running costs and optimizing resource allocation.
-Simplify the invoicing and billing process, improving cash flow and financial management.
-Provide a customer portal and branded field service app, enabling convenient access to services and fostering customer engagement.
-Utilize built-in CRM capabilities to effectively manage customer relationships, personalize experiences, and drive customer loyalty.
-Manage mailing lists for targeted marketing campaigns, keeping customers informed and engaged in your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OctopusPro
- **Location**: Sydney, Australia
- **Founded**: 2011

## Commercial Context

- **Starting Price**: $29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Flexible pricing plans designed to cater to different team sizes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Danish, English, French
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Billing & Invoicing
- CRM Software
- Calendar Management
- Checklists
- Client Portal
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customizable Fields
- Customizable Forms
- Customizable Reports

## Integrations (6 total)

- Mailchimp
- PayPal
- QuickBooks Online Advanced
- Stripe
- Twilio
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software)
- [Field Activity Management Software](https://www.getapp.ae/directory/655/field-activity-management/software)
- [Carpet Cleaning Software](https://www.getapp.ae/directory/1499/carpet-cleaning/software)
- [Appointment Scheduling Software](https://www.getapp.ae/directory/316/appointments-scheduling/software)
- [Locksmith Software](https://www.getapp.ae/directory/2111/locksmith/software)

## Alternatives

1. [FieldPulse](https://www.getapp.ae/software/105687/fieldpulse) — 4.6/5 (411 reviews)
2. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Connecteam](https://www.getapp.ae/software/105401/connecteam) — 4.6/5 (5058 reviews)
4. [Skimmer](https://www.getapp.ae/software/113919/skimmer) — 4.9/5 (226 reviews)
5. [Fieldd](https://www.getapp.ae/software/133299/fieldd) — 5.0/5 (140 reviews)

## Reviews

### "One platform that powers sales, marketing, and CRM" — 5.0/5

> **Anthony** | *25 March 2025* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: In my company, the program has features that support client relationship management.  Its interface is simple and easy to use; it offers all the features we need to enter the market, comprehend clients, and give them with the appropriate goods and services based on their requirements and availability.  It has contributed to the improvement of crucial procedures that are closely related to sales.
> 
> **Cons**: Although the program is great and performs at its best, it is limited in its ability to integrate with other tools; if it gets better, we may be able to make better use of our tools and save time and effort.
> 
> It is in line with our interests; it has enabled us to reach a wider audience, reach the target audience through campaigns, follow up with clients, and grow our profitable business.  With all we require from a CRM and more, Pipedrive has done incredibly well in my company, and we have seen a rise in income since we implemented it.

-----

### "Reliable cloud hosting and 24/7 support" — 5.0/5

> **Jim** | *4 August 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: OctopusPro has been a total time-saver. Job scheduling and team assignments are now fully automated. Clients receive confirmations and reminders, and we can track progress and feedback all in one place. The ability to invoice and take payments instantly is a big plus.
> 
> **Cons**: The mobile interface, while functional, could be more user-friendly for field staff with limited tech experience.
> 
> OctopusPro enables everyone in your organization to participate, streamlining the entire workflow. With reliable cloud hosting and 24/7 support, we’ve improved client satisfaction and cut admin costs significantly.

-----

### "Disappointed customer" — 1.0/5

> **Veronica** | *24 July 2024* | 2128 | Recommendation rating: 0.0/10
> 
> **Pros**: The idea of Octopus Pro sounded like it would suit my business but in fact it is extremely complex and the customer support/onboarding is awful.
> 
> **Cons**: We have been incorrectly charged on multiple occasions. One month we were accidentally charged almost $5000. This was refunded after a week with little acknowledgement or explanation. We cancelled our membership after this. We have just been charged this month despite having received a written approval of our request to cancel. After speaking to other small business’ who were looking into Octopus, it is clear that our issue is a common one.
> 
> I joined Octopus Pro earlier this year as I believed its features would suit my business needs. As a small business, cost was a concern, but I was promised adequate onboarding training and support.

Initially, I received help from a friendly and helpful support person. Once agreeing to sign on, I was handed over to another support member (\[sensitive content hidden\]).
He lacked professionalism and knowledge. When I asked to work with the original support person again, I was told they didn't exist and \[sensitive content hidden\] was the only one on the team. This felt strange and of course, created trust issues.

Unhappy with the support, I canceled my trial on time but was still charged. Octopus acknowledged their mistake and offered a refund plus a 'premium onboarding service,' but the support remained unclear and disappointing.

There were also billing errors, including a $5000 overcharge, causing financial strain on paying our employees. 
I picked up on this mistake and was eventually refunded, however, ongoing issues led to continued charges for a more expensive plan than agreed upon.

I reached out to the \[sensitive content hidden\]for help but received no response. 
After persisting, (despite initially being told that \[sensitive content hidden\] was the only member available), I was later assigned a new team member and offered more services to keep me on, which I declined, asking for a refund instead, which was denied.

Overall, while Octopus Pro offers flexibility in scheduling and payments, its customer support lacks compassion, clarity, and integrity, significantly affecting my small business's growth.

Our most recent issue is a charge for this month of $300 AUD, despite cancelling last month. Awaiting a response and not feeling very positive about the experience. 

Strongly recommend using a different platform.

-----

### "Saves time" — 5.0/5

> **Abraham** | *1 April 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The automated job assignment feature saves so much time. Customer support is responsive and helpful.
> 
> **Cons**: The reporting dashboard could be more customizable.
> 
> Great for streamlining field operations, but could use minor UI improvements.

-----

### "Incredible Customer Support" — 5.0/5

> **Jeffery** | *20 March 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: We've always tried to make our business procedures more efficient, and Octopuspro has helped us achieve this goal.  We consolidated six disparate systems and procedures into one, and by having a single location for data entry, we anticipate time savings.  The onboarding procedure is first-rate, and the software is incredibly user-friendly.
> 
> **Cons**: Although it works, the Engage mechanism has to be improved.
> 
> This is assisting us in streamlining processes and cutting down on redundant data entering, which lowers errors.

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## Links

- [View on GetApp](https://www.getapp.ae/software/111859/octopuspro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/octopuspro/> |
| en-AE | <https://www.getapp.ae/software/111859/octopuspro> |
| en-AU | <https://www.getapp.com.au/software/111859/octopuspro> |
| en-CA | <https://www.getapp.ca/software/111859/octopuspro> |
| en-GB | <https://www.getapp.co.uk/software/111859/octopuspro> |
| en-IE | <https://www.getapp.ie/software/111859/octopuspro> |
| en-NZ | <https://www.getapp.co.nz/software/111859/octopuspro> |
| en-SG | <https://www.getapp.sg/software/111859/octopuspro> |
| en-ZA | <https://www.getapp.za.com/software/111859/octopuspro> |

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