SocialPilot

4.4 (368)
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Social Media Scheduling & Analytics Tool for SMBs & Agencies

About SocialPilot

SocialPilot is a social media scheduling and analytics tool which helps social media professionals, digital marketers and agencies to schedule their posts to multiple social media platforms like Facebook, Twitter, LinkedIn, Google My Business, Pinterest, Instagram, Vk, Tumblr and Xing from one place. SocialPilot also helps users gain insight into what is working, and what isn't, with deep social media analytics and reporting features.

Other important features include - social inbox, social media calendar, bulk scheduling, team collaboration tools, client management and content curation. SocialPilot is know for their quick support - any issues with SocialPilot are resolved quickly through phone, email or live chat support.


Key benefits of SocialPilot

  • Customized post scheduling lets the user to create unique posts for individual social accounts
  • Social Inbox helps you manage your social messages, mentions and reply to them from one place.
  • Team Collaboration helps inviting your team members to one dashboard.
  • Bulk scheduling allows users to schedule up to 500 posts.
  • See what content is scheduled for which account through the social media calendar.
  • Social media analytics give users valuable insight into their social media performance and efficiency.
  • Native mobile apps for iOS and Android allow users to schedule and manage content from mobile devices.
  • Content curation and discovery tools enable users to collect new content ideas for social media.

  • Images

    SocialPilot Software - Connect Accounts
    SocialPilot Software - Create customized posts
    SocialPilot Software - Social media calendar
    SocialPilot Software - Add RSS feeds
    SocialPilot Software - Social Inbox
    SocialPilot Software - Social Media Analytics
    View 7 more
    SocialPilot video
    SocialPilot Software - Connect Accounts
    SocialPilot Software - Create customized posts
    SocialPilot Software - Social media calendar
    SocialPilot Software - Add RSS feeds
    SocialPilot Software - Social Inbox
    SocialPilot Software - Social Media Analytics

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    4.4 (368)
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    Ease of Use

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    Reviews

    Overall rating

    4.4 /5
    (368)
    Value for Money
    4.4/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.5/5

    Already have SocialPilot?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 368
    Christopher
    Christopher
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The best tool in our social media arsenal hands down.

    Reviewed on 14/10/2017

    The benefits are on going, the best part was the ease of onboarding team members and the high level...

    The benefits are on going, the best part was the ease of onboarding team members and the high level of support we continue to receive from SocialPilot's team. Significant increase across the board in social engagement, increase in followers and conversion from social to our primary destinations.

    Pros

    Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.

    Cons

    If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!

    Response from SocialPilot

    Hi Christopher,

    Wow! You are awesome!! Such an amazing review from our user is more than valuable to us. You have appreciated SocialPilot in such a wonderful way. Thanks so much. Glad to know SocialPilot proves to be the one platform you would love to use for your social media marketing.

    We know listening and monitoring are quite needful. We'll surely have a word with the developers about this.

    Regards,
    Manvi

    Chris
    Chris
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    They've Got (Almost) Everything Right

    Reviewed on 22/08/2018

    I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get...

    I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful.

    Pros

    The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.

    Cons

    Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...

    Response from SocialPilot

    Hi Chris,

    Really glad to know you almost are getting everything right, using SocialPilot.
    We understand the need of Instagram Direct Publishing since their API is out now, but to have that feature you need to be partners with Facebook and there's a whole procedure to follow being Facebook Partners. We are on it working on the process and will soon have this feature.

    Thanks,
    Jimit

    Victor
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 2.0 /10

    Changes make it not valuable

    Reviewed on 19/10/2018

    At first it was easy to use now it requires extra steps - really not worth it

    At first it was easy to use now it requires extra steps - really not worth it

    Pros

    It is fairly easy to schedule posts to facebook

    Cons

    Social pilot no longer works with your personal facebook page. It is cumbersome to work with Instagram.

    Response from SocialPilot

    Hi Victor,

    Distressed to know you don't find SocialPilot worthy enough. How can I make your experience better?

    About Facebook profiles, Facebook itself has stopped providing the API to connect personal profiles. We can't help it. Instagram direct posting, we are working on and will be available soon which will make it easier for you.

    Let's hop into a call and we'll guide you through SocialPilot. I am sure it's just a few steps and you'll find it easy to use.
    Let me know the best time to talk.

    Best,
    Jimit

    Maryam
    Maryam
    Overall rating
    • Industry: Graphic Design Software
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    SocialPilot Review: Effective Social Media Management but can still be optimised

    Reviewed on 18/08/2024

    In conclusion, SocialPilot offers a decent level of service with an easy-to-navigate platform,...

    In conclusion, SocialPilot offers a decent level of service with an easy-to-navigate platform, organization of content scheduling, and convenient tools for team work. It works well with principal social media platforms and it provides rather helpful statistical data. However, there are also some disadvantages, such as the usage of analytical tools, higher cost of using services, and sometimes the stability of the work done might be questionable. However, it is a useful tool in the administration of social media for its planned rightful purpose.

    Pros

    SocialPilot shines best in class by its straightforward dashboard, simple and effective scheduling, robust analytic tool, and collaboration features for the teams and provides the integration with the most popular platforms.

    Cons

    SocialPilot's cons include limited advanced analytics, relatively high pricing, occasional performance issues, restricted customization, and a learning curve.

    Luis Ignacio
    Luis Ignacio
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I am surprised with the kindness that it offers me.

    Reviewed on 23/04/2019

    Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I...

    Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I implemented SocialPilot as the main tool for the content management of the accounts for which I work. I have managed to cover many more accounts only with SocialPilot, similar tools offer similar services for very high costs, but do not offer more than five accounts to manage, which I have left in the past since using SocialPilot, is truly amazing. Apart from all that, they also offer you a complete section of analytics, which allows you to show the orderly evolution of your work.

    Pros

    Carrying the social networks of several companies at the same time, without the perfect tool, is a task that can end in a complete disaster. That is why, after using SocialPilot, I can say with confidence that it is the best option for small entrepreneurs and for consolidated work teams that seek to offer a better service. I like that they offer options that perfectly fit the possibilities of people and companies. Another element that I liked a lot, is that I can obtain the statistics of each of the accounts, which helps me to project the needs that each client may have, as well as rectify my strategies so that marketing is successful. I have received good comments from my clients because the publications are in the correct times and days, all that is thanks to SocialPilot.

    Cons

    Throughout my experience, my comments remain positive about the benefits and scope of the platform, they constantly include improvements and are very up to date with the recommendations of the users, I have not found any negative aspects to consider.

    Response from SocialPilot

    Hi Luis Ignacio,

    Very much excited to know about your love towards SocialPilot. It's amazing to have such users like you.

    Thanks for your kind words. We always are on the run to make the tool a better place for your social marketing activities and glad to know we are able to do it :)

    Best,
    Jimit

    Showing 5 reviews of 368 Read all reviews

    SocialPilot FAQs

    Below are some frequently asked questions for SocialPilot.

    SocialPilot offers the following pricing plans:

    • Starting from: $30.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Professional: $35/month Small Team: $50/month Agency: $100/month Agency+: $200/month ✔️ Free Trial Begins Immediately ✔️ No CC Required ✔️ Change Plans Anytime ✔️ Cancel Anytime

    SocialPilot has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    SocialPilot supports the following languages:

    English

    SocialPilot supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SocialPilot integrates with the following applications:

    Instagram, LinkedIn for Business, Meta for Business, Pinterest, Threads, TikTok, Twitter/X, YouTube

    SocialPilot offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SocialPilot.